Download CASE STUDY CipherLab Customer Spotlight: Pet Supplies “Plus

CASE STUDY
CipherLab Customer Spotlight: Pet Supplies “Plus”®
CipherLab Customer Spotlight: Pet Supplies “Plus”®
CipherLab Helps Pet Store Chain’s Order Processes Purr
CipherLab Helps Pet Store Chain’s Order Processes Purr
Profile
Profile From a single store opened in Redford, Michigan in 1988, Pet Supplies
“Plus” has grown to 220 franchised stores in 20 states, the third largest chain
in the
specialty
petopened
products
feet,
From
a single
store
in industry.
Redford,Typically
Michigan8,000-10,000
in 1988, Petsquare
Supplies
PSP
stores
compete
with
warehouse
style
superstores
by
offering
an
“Plus” has grown to 220 franchised stores in 20 states, the third largest
extensive product selection – but without the same back end inventory
chain
in the specialty pet products industry. Typically 8,000-10,000 square
space, the stores needed a more streamlined methodology for placing
feet,
PSP
stores
compete
with warehouse
style
superstores
by offering
an extensive
product
selection
– but
orders. PSP
turned
to CipherLab
authorized
reseller
RJM Systems
for a solution
that would
enable
its stores
to
without
the
same
back
end
inventory
space,
the
stores
needed
a
more
streamlined
methodology
for
placing
send orders directly to distributors and suppliers.
orders. PSP turned to CipherLab authorized reseller RJM Systems for a solution that would enable its stores
Deployment
to send
orders directly to distributors and suppliers.
RJM Systems designed a unique ordering system for PSP that depends on CipherLab’s CPT-8021 & 8071
portable terminals as its backbone. “By bundling the CipherLab hardware with our DataMan PC software,
Deployment
we were able to tailor a program that exactly met PSP’s needs, all at a reasonable cost,” explained Ross
Moore,
principal
of RJM
“The terminals
are PSP
not only
effective,
they can transmit
data over
RJM
Systems
designed
a Systems.
unique ordering
system for
thatcost
depends
on CipherLab’s
CPT-8021
& 8071
standard
phone lines
enabling us “By
to smoothly
them within
PSP’s with
legacy
addition,
portable
terminals
as its–backbone.
bundlingintegrate
the CipherLab
hardware
oursystems.
DataManInPC
software,
stores
an easy
way to do
checking
and inventory
management
as wellcost,
as order
processing.”
wethe
were
ablehave
to tailor
a program
thatprice
exactly
met PSP’s
needs, all
at a reasonable
” explained
Ross
Moore,
principal of RJM Systems. “The terminals are not only cost effective, they can transmit data over
Today, the franchisees send orders directly to the 20 approved suppliers and vendors using CipherLab
standard
phone
lines delivery
– enabling
to smoothly
integrate
them on
within
PSP’s legacy
systems.
In addition, the
terminals,
reducing
timeuswhile
keeping full
stock levels
the shelves.
This more
intelligent
stores
havesystem
an easyhas
way
to do
price checking
and as
inventory
management
wellcosts
as order
processing.”
ordering
been
estimated
to save PSP
much as
40 percent inaslabor
and time.
Today,
the franchisees
send orders
directly
tofine-tune
the 20 approved
suppliers
andso
vendors
using
Additionally,
RJM Systems
has been
able to
the installation
process
that new
storeCipherLab
rollouts are
terminals,
reducing
delivery
time while “We
keeping
full stock
levels
on the
shelves. through
This more
conducted
completely
by telephone.
can usually
walk
the store
managers
the intelligent
process of ordering
installing
the CipherLab
veryas
quickly
and easily,”
Moore
said.
system
has and
beenusing
estimated
to save equipment
PSP as much
40 percent
in labor
costs
and time.
About theRJM
CipherLab
8021
Coupler
and 8071
Wireless Portable
Additionally,
Systems
hasAcoustic
been able
to fine-tune
the installation
processTerminal
so that new store rollouts
CipherLab’s
8021
acoustic
coupler
terminal
is
ideal
for
the
retail
setting
and
is
a
particularly
good
asof
a
are conducted completely by telephone. “We can usually walk the store managers
through
the choice
process
replacement
for
older
style
terminals.
The
8071
wireless
portable
terminal
is
easy
to
install
with
a
low
cost
installing and using the CipherLab equipment very quickly and easily,” Moore said.
About
conventional 802.11 router/access point. The units can be ordered as either laser or linear scanners and offer
extended
usage with
theAcoustic
lithium ion Coupler
rechargeable
They
are completely
programmable, connect to
the
CipherLab
8021
andbattery
8071 option.
Wireless
Portable
Terminal
standard phone lines and include up to 2MB of data memory and 2MB of program memory.
CipherLab’s 8021 acoustic coupler terminal is ideal for the retail setting and is a particularly good choice as
About CipherLab
a replacement
for older style terminals. The 8071 wireless portable terminal is easy to install with a low cost
CipherLab is a global leader in the design, manufacture and marketing of Automatic Identification and Data
conventional
802.11
router/access
point. The
can be mobile
ordered
as eitherand
laserscanners
or linearare
scanners
andinto the
Capture/Collection products
and systems.
Theunits
company’s
computers
integrated
offer
extended
usage
with
the
lithium
ion
rechargeable
battery
option.
They
are
completely
programmable,
networks of some of the world's best-known logistics, retail, distribution, government installations and healthcare
connect
to standard
phone lines
and includeare
uplocated
to 2MB
data TX.
memory
and 2MB
of program
memory.
companies.
North American
headquarters
in of
Plano,
For more
information,
call 888-300-9779
or
visit http://www.cipherlab.com.
About CipherLab
Contact:
CipherLab
is a global leader in the design, manufacture and marketing of Automatic Identification and Data
Robert Hossary
CipherLab Americasproducts and systems. The company’s mobile computers and scanners are integrated
Capture/Collection
into888-300-9779
the networks of some of the world’s best-known logistics, retail, distribution, government installations
[email protected]
and healthcare companies. North American headquarters are located in Plano, TX. For more information,
call 888-300-9779 or visit http://www.cipherlab.com.
Contact:
Robert Hossary
CipherLab Americas
888-300-9779
[email protected]