Download Job Title: Human Resource Secretary Wage/Hour

Job Title:
Director of Network, Infrastructure and Security
Wage/Hour Status: Exempt
Reports to:
Executive Director of Technology
and Information Services
Pay Grade: TN08/240 days
Dept./School: Technology
Date Revised: 5/25/2016
_____________________________________________________________________________
Primary Purpose:
The Director of Network, Infrastructure, and Security is a collaborative thought leader, an
organized manager, and an effective team builder and team player that's committed to providing
excellent service and support across all areas of assigned responsibility, including providing
systemic support of Lewisville’s strategic design, vision, mission, and goals. Provides
knowledge, expertise, and leadership in the areas of Network, Infrastructure, Data Center,
Telecommunications, and Security. Visionary leadership in providing the infrastructure needed
to support transformative digital learning environments.
Qualifications:
Minimum Education/Certification:
 Master’s Degree in Computer Information Systems or related field (preferred)
 Bachelor’s Degree in Computer Information Systems or related field (minimum)
 Minimum of 5 years of appropriate experience
 Highly proficient in VMware server infrastructure and Storage Area Networks (SANS)
 Microsoft Certified Systems Engineer certification
 Cisco Certifications such as a CCNA, CCNP, or CCDA
 CISSP required or willing to attain within 1 year of hire
 Familiarity of local, state and federal laws such as:
a. Family Educational Rights and Privacy Act (FERPA)
b. Children’s Internet Protection Act (CIPA)
c. Health Insurance Portability and Privacy Act (HIPPA)
d. Children’s Online Privacy Protection Act (COPPA)
e. Federal Rules of Civil Procedure
f. Texas Senate Bill 507
Special Knowledge/Skills/Experience:
● Strong knowledge and understanding of the role and use of technology in public schools.
● Commitment to excellent customer service and experience establishing and monitoring
Key Performance Indicators (KPIs).
● Proven track record of being a strong leader with excellent organizational skills as well
as interpersonal skills such as communication, facilitation, mentoring, influence, team
building, and decision-making.
● Strong understanding of service management structures and IT governance frameworks.
● Relevant experience in supervision and accountability of Network, Infrastructure, and
Security staff and consultants.
● Relevant experience in the areas of content filtering, routing, switching, network
security, firewalls, VMware virtual server infrastructure, storage area networks, disaster
recovery planning, risk assessment, and fiscal accountability.
● Previous experience overseeing disaster recovery solutions, business continuity planning
and validation testing.
● Strong knowledge of network and Internet communication technologies.
● Previous experience using Google Apps Administration Console for security
configuration and policy management.
● Previous experience overseeing Voice Over IP (VOIP) systems especially Avaya and
Cisco telephony systems.
● Practical experience leading large-scale network infrastructure and datacenter initiatives
providing long-term scalable solutions for both operational and instructional technology.
● Knowledge and understanding of network security best practices.
● Experience leading staff including mentoring, training, planning growth, discipline, etc.
● Ability to work with multiple operating systems and network protocols.
● Ability to analyze and resolve complex computer system issues, network infrastructure,
and network security issues.
● Knowledge of cloud-based services - IaaS, SaaS, etc.
● Ability to work with vendors in a professional manner while protecting the interests of
the district.
● Experience developing a 3-5 year district technology plan.
● Ability to work closely with principals and district leaders at all levels.
Major Responsibilities and Duties:
1. Provides excellent communication across the Technology Department and throughout
the organization.
2. Serves as a key member of the Technology Department leadership team.
3. Provides excellent personnel management in the Network, Infrastructure, and Security
areas using a servant leadership approach. This includes effective recruitment, hiring,
operation and supervision of staff.
4. Mentor department leaders and provide guidance and training opportunities for
department staff.
5. Responsible for procuring 3rd party security and network engineering expertise as
needed.
6. Provide project management and leadership for the Network, Infrastructure, and
Security areas to see that projects are completed successfully in spite of various risks
and challenges.
7. Interact with principals, district administration, teachers, and others to understand needs,
provide solutions, and to actively participate in fulfilling the LISD Strategic Design Plan
while representing the Technology Department in the most professional manner
possible.
8. Serves as a technical liaison between campuses, instructional departments, operational
departments, and other members of the Technology Department.
9. Build relationships with all stakeholders and determine key factors that lead to
stakeholder satisfaction of services provided. Responsible for ensuring that an excellent
level of customer service is being provided by the department and serves as an
escalation point for principals or other district leadership that have unresolved problems.
10. Continually seek and implement new technologies or processes to make the district more
efficient, run smoother, provide students and staff with technology to meet their
changing needs and effectively communicate changes and other information to the
district in a professional and timely manner.
11. Collaborate with technical staff when planning specific changes that will affect their
jobs, and use effective communication to avoid unnecessary rework and time loss.
12. Develop standard operating procedures and best practices, including providing written
protocols, policies, and guidance to technology staff and to end-users.
13. Work closely with the Executive Director of Technical and Information Services and
other district leaders to guide, develop, and maintain the district's Long-Range
Technology Plan.
14. Assist in the development, management and monitoring of the budget including fiscal
management in areas of E-Rate, the purchasing processes, grant funds, and bond funds.
15. Ensure the seamless and smooth purchase, planning, implementation, support, and
maintenance of enterprise network electronics and datacenter hardware.
16. Actively involved in the purchasing process for Technology equipment including the
selection and evaluation process, bids, awarding, vendor interactions, and working with
Purchasing personnel to ensure proper guidelines are followed. Develop Board of
Education recommendations for purchases and associated documentation.
17. Responsible for all aspects of network infrastructure including architectural planning,
enterprise storage, enterprise compute, virtual server and storage environment, wireless
access points and controllers, enterprise content filtering, all routing and switching,
telecommunications, and the support and maintenance of the hardware and software for
infrastructure, telecommunications, datacenter, disaster recovery, and network security.
18. Work collaboratively with the Infrastructure, Data Center, Telecom, and Multimedia
teams to develop hardware and infrastructure refresh schedule and refresh
implementation process.
19. Ensure the implementation and auditing of network security within all systems. Create,
review, and manage security and standards.
20. Oversee knowledge management and configuration management for the Network,
Infrastructure, and Security teams to document support status, organize operational
procedures, and document changes and decisions.
21. Work closely with other technical departments such as the Digital Learning Department,
the Safety and Security Department, and other divisions within the Technology Services
Department in establishing a plan for providing campus support to teachers and staff,
addressing ongoing needs, and providing recommendations.
22. Participate in the CFO’s cabinet meeting, as needed, Technology Advisory Committee,
and other special groups.
23. Other duties as assigned.
Professional Growth and Development:
24. Remain current in the computer and device, technology service, classroom technology,
and network areas through organizational membership, conference attendance, analysis
of current trends, current literature review, and interacting with other school districts.
25. Uses information provided through informal and formal assessment data to improve
personal and professional skills and knowledge.
26. Participate in activities that promote district and community relations.
27. Stay up-to-date professionally through the selection of quality staff development
opportunities for personal growth.
28. Submit and make presentations at professional conferences and workshops.
Professional Duties and Obligations:
29. Follow the direction established by the superintendent and Board of Trustees.
30. Anticipate and manage change through proactive planning and flexibility in thought and
action.
31. Provide leadership in addressing the challenges facing the profession.
32. Prepare, maintain and present all information, reports, and records as required.
33. Collaborate with other personnel in a collegial, supportive manner.
34. Research district policy, precedent, and current practices prior to taking action.
35. Demonstrate integrity and ethics.
36. Display proficient levels of technology applications.
37. Utilize time wisely for effective management of job responsibilities.
38. Maintain punctuality in daily work times, appointments, and meetings.
39. Meet task completion deadlines established by supervisor.
40. Maintain a positive and professional tone in all communication.
41. Perform other duties and accepting other responsibilities as assigned.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under
stress. Frequent district wide travel and occasional statewide travel; occasional prolonged and
irregular hours.
Physical Demands:
Not Required
Bending
Pushing
Hearing
Reaching
Climbing
Seeing
Speaking
Standing
Lifting
Walking
Sitting
Occasional
X
X
Frequent
Constant
X
X
X
X
X
X
X
X
X
The foregoing statements describe the general purpose and responsibilities assigned to this job
and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that
may be required.
Approved by_________________________________Date:____________________
Reviewed by_________________________________Date:____________________