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April 21, 2017 Lisa Reisen Manager, External Affairs [email protected] 563-468-9221 On Earth Day and Every Day, Iowa American Water Remains Committed to Protecting the Environment DAVENPORT, IA (April 21, 2017) – In recognition of Earth Day 2017, Iowa American Water is affirming its commitment to environmental education that can lead to positive action. Programs like the annual Environmental Grant Program offering funding for innovative, community-based environmental projects that improve, restore or protect the watersheds, surface water and groundwater supplies in local communities, along with larger ongoing investments in water infrastructure, are just some of the many ways that Iowa American Water works to involve and communicate with customers regarding our most precious resource. “We work hard every day to ensure the highest standards for our customers, and that includes building an understanding and a dialogue with them around environmental education and how together we can act in defense of the planet on a local level,” added Mary Jane Midgett, director of operations. “For our part, over the past three years, Iowa American Water has invested over $38 million in improvements to replace or upgrade water infrastructure, fix leaks and provide clean, safe, reliable water to our customers, which also leads to increased job creation.” Encouraging customers to take part on an individual level is also important. One easy way to reduce paper usage is by signing up and using the features of the online “My Account” program. Along with paperless billing, the 24-hour My Account customer account management site gives customers the opportunity to take care of some of the most common reasons they need to access their accounts, from checking balances and paying bills to reviewing past water usage and scheduling appointments for some service items. “We are dedicated to making it easy for customers to do business with Iowa American Water, and we believe these services will provide our customers with more convenient access and better account service,” said Midgett. “Whether it is Earth Day, or any other day, we understand that there are many steps, both big and small, that can help have a positive impact on our planet.” PRESS RELEASE www.amwater.com ON EARTH DAY, IOWA AMERICAN WATER REMAINS COMMITTED TO PROTECTING THE ENVIRONMENT About Iowa American Water Iowa American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water services to approximately 212,000 people. With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly-traded water and wastewater utility company. The company employs more than 6,700 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found by visiting www.amwater.com. ### PRESS RELEASE www.amwater.com