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GOVERNANCE PROGRESSION MATRIX FOR SMALL AND MEDIUM ENTERPRISES (SME) ATTRIBUTES A. COMMITMENT TO GOOD GOVERNANCE STAGE 1 (Start-Up) STAGE 2 (Active Growth) STAGE 3 (Organizational Development) STAGE 4 (Business Expansion) Formalizing the Business Professionalizing the Business Basic SME Governance Sound SME Governance Core functions needed (e.g. accounting, legal, administration, IT) have been identified (in-house or outsourced). Core positions (e.g. finance, legal, corporate secretary/administration, HR, IT) have been hired or outsourced to qualified professionals. An enterprise’s executive has been explicitly charged with responsibility for improving SME governance practices, basic compliance, and organization of AGMs. Action plan (including explicit actions, timing, and responsibility to improve governance) has been adopted. Organization chart with reporting lines has been established. Terms of reference have been developed for key positions. Articles of association have been adopted. Business plan for at least three years has been adopted. Statement of basic business principles has been adopted. Basic company policies/bylaws have been adopted. B. DECISION MAKING AND STRATEGIC OVERSIGHT Informal external advisers on strategic issues have been identified and are engaged 1 from time to time. Specific areas of needed external expertise have been identified. External advisers on strategic issues have been formally engaged. Top-level discussions are held on strategy, financing, and staffing. Company secretary function is in place. Articles of association and enterprise’s bylaws include key governance provisions. Core processes (accounting, procurement, etc.) have been documented. A calendar of corporate meetings and events has been adopted. Business-conduct principles have been communicated to staff. Continuous and structured outside advice is engaged (e.g. through an advisory board, or similar advisory resource). Enterprise wide discussions have been held on strategy, financing, staffing. Commitment to governance has been communicated to staff and stakeholders in the form of an employee handbook or a code of ethics. A board of directors has been constituted and meets periodically; directors’ roles and responsibilities have been documented and communicated to all directors. Board procedures have been reviewed and documented to ensure effective meetings and input from all directors. 1 Somejurisdictionsrequireaboardofdirectorsatthetimeofcompanyregistration.Ourexperienceshowsthatinmanycasessuchboardsarejustaformality.Forthismatrix, theboardisnotexpectedtobesubstantiallyfunctionaluntilStage4.ForStages1–3,treatsuchboardsassubstantivelynonexistent(unlesstheyareindeedperforming). 1 C. CONTROL ENVIRONMENT AND PROCESSES Founder(s) make decisions in individual consultations with key executives. Executive decisions are made in collaboration with key executives as a group. Executive/management (or similar) committee has clear TOR and meets periodically. Authority limits of key personnel have been communicated throughout the enterprise. Limited delegation of signing authority has been formalized. Contingency plan for CEO and key persons has been established. Basic bookkeeping, cash flow management, and tax functions have been established. Sound bookkeeping is in place. Awareness of total net worth of the enterprise is separate from that in the name of the founder(s). Key staffing priorities have been identified. Accounting policies and reports have been established. Basic business risks have been identified. Processes are in place for tax payments, records, and filing. HR policies are established to attract, retain, and motivate staff. Objectives, strategic planning, budget, KPIs, and clear accountabilities have been articulated. Effective internal control systems have been established, and independent external auditors report on significant control deficiencies. A professional, strong CFO has been hired and empowered. Appropriate systems have been established to record and track sales and accounts, with adequate transparency to protect against unauthorized and incorrect transactions and to accurately estimate accruals and revenue at any given time. A basic internal audit function is in place, and internal auditor reports to the founder or executive committee. Basic understanding of regulatory requirements and compliance is in place. Use of secure IT is in place to generate data and reports. A basic system is in place to record and track sales and accounts. Policies and procedures have been established to monitor and mitigate strategic and operational risks. Cash sources and bank accounts are separate from those of the founder(s). Signatures over bank accounts and control on cash management, with thresholds and delegation (single, joint, or combination) and segregation of duties are established. Business units (HR, IT, etc.) have been established and have clear authority, reporting lines, and guidelines. Business and fiscal (tax) registrations are separate from those of the founder(s). Succession-planning policy has been established. Profit-sharing arrangements have been established, if needed, to attract top talent. Financial statements are audited by an external auditor and complying with the applicable legislation. Business units meet routinely to stay abreast of progress against the business plan, and to identify and address corresponding risks with a risk-management policy and strategic plan. A professional and independent external auditor has been engaged to conduct the audit. 2 D. TRANSPARENCY AND DISCLOSURE Basic financial accounts are prepared. Monthly bank account reconciliation is conducted and disclosed to all founders. Financial statements are prepared in accordance with national accounting standards, and audited by a recognized auditing firm. The company’s financial reporting is in accordance with the IFRS or US GAAP. The audit opinion is an unqualified opinion. The same financial information and data are used for all business and regulatory registrations, reporting, and all other purposes. Founder(s), shareholders, and directors periodically receive consistent financial and nonfinancial information throughout the financial year. The key contact person for information sharing has been identified. Quarterly financial reports and comprehensive performance reports are provided to the board, shareholders, and key executives. Key decisions are formally communicated to all staff. Basic performance reports and yearly audited financial statements are presented to the advisory board or similar advisory resource. E. FOUNDERS SHAREHOLDERS FAMILY The role and responsibilities of the founder(s) have been clearly established. Shareholders are provided with information (documentation) on request and as specified by legislation. The public profile of the enterprise has been developed and is consistently used for marketing and other business purposes. Web-based media present the enterprise profile for public use. An annual report (or equivalent components) is published. Key nonfinancial information (products offered, shareholders, etc.) is disclosed to the public. The enterprise’s website includes key financial and nonfinancial information, including the audit opinion. The difference between nonfamily and family issues is acknowledged and understood. The distinction between the roles of the founder(s), family members, and managers has been clearly established. Policies, mechanisms, and structures to regulate decisions that might affect family members’ employment, dividends, and other benefits have been established and communicated. Awareness of family succession planning has been established. Clear career paths for non-family executives have been established. The family succession plan has been developed and adopted. The basic understanding of roles of all family members has been established. Annual shareholders’ meetings are held to approve documents prepared for regulatory purposes and/or external creditors. Annual shareholders’ meetings include discussions of key/major decisions made, dividends, and future plans. In the period between the shareholder meetings, all shareholders are kept abreast of company policy, strategy, and results. The dispute-resolution mechanism for shareholder-related disputes has been established and articulated. 3 4