Download POSITION DESCRIPTION

POSITION DESCRIPTION
September 2013
This Position Description is a guide and will vary from time to time and
between services and/or units to meet changing service needs
The Canterbury District Health Board is committed to the principles of the Treaty of Waitangi
and the overarching objectives of the New Zealand health and disability strategies.
Organisational Vision
The CDHB’s vision is to improve the health and well being of the people living in Canterbury
Organisational Values
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Care & Respect for others
Integrity in all we do
Responsibility for outcomes
POSITION TITLE:
Programme Manager
REPORTS TO (Title):
Programme Office Manager
REPORTS ON A DAILY BASIS TO:
Programme Office Manager
PRINCIPAL OBJECTIVES
To manage Programmes as directed by the Programme Office Manager using professional
Programme/project methodologies to their successful completion.
FUNCTIONAL RELATIONSHIPS:
INTERNALLY:
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Information Services Group Managers and Staff
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Programme Stakeholders and Executive or Sponsor
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Chief Medical Officer
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Operational General Managers
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Chief Financial Officer
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General Manager Planning & Funding
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Programme Team Members
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Clinical Service Directors
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Clinical Service Managers
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EXTERNALLY:
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Ministry of Health
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South Island DHB Chief Information Officer’s
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South Island DHB Chief Operating Officers
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South Island Alliance Programme Office
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IS SLA Programme Director
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National / Regional Vendors
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National / Regional Consultants
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Primary Care Organisations
KEY PERFORMANCE OBJECTIVES:
Task
To provide management of key organisational wide Programmes allocated by
the Programme Office Manager, through the Programme life cycle using
Programme management processes to the successful completion including
achievement of business objectives and benefits.
Expected
Result
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Takes responsibility and accountability for the definition, documentation and
execution of one or more Programmes and the associated projects.
Implements suitable Programme governance, structures across all divisions
within the Canterbury Health System.
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Task
Implements suitable product support frameworks and future product
governance structures.
Identifies, assesses and manages risks for the success of the Programme
presenting viable mitigating actions to the Programme Boards.
Effectively estimates costs, timescales and resource requirements for the
successful delivery of the Programmes to an agreed scope.
Accountable for all Programme documentation, Scope, Initiation, Plans, Risk
and Issue registers, Financial Management and project cost tracking and
Programme Meeting minutes.
Undertake Programme risk assessments with Impact & Probability,
developing and implementing risk mitigation strategies as agreed by the
Programme Steering Committee.
Accountable for the delivery of Programmes and projects within agreed
costs, timescales and takes action where these deviate from agreed
tolerances.
Providing quality assurance at regular intervals, and acting on the quality
assurance findings, reporting to the Sponsor where appropriate.
Manages the change control procedure gaining agreement for revisions to
the Programme from the Executive/Sponsor.
Provides effective leadership of the Programme team ensuring that all team
members are motivated and their skills and experience are developed.
Actively represents the Programme team, ensuring that effective
relationships are built and maintained with all divisions.
Assesses and evaluates complex technical and business solutions,
producing formal proposals or recommendations to the Programme Team,
Steering Committee and Governance Group.
Ensures that Projects within the Programmes are closed effectively and,
where appropriate, subsequently reviewed, that lessons learned are
captured and actioned. Ensures that appropriate closure documentation to
support these processes is completed.
Providing regular Programme progress reports to the Regional and
Canterbury District Health Board Steering Committees, stakeholders as
required.
Accountable for ensuring effective delivery of the business process changes,
including documentation and training.
Accountable for ensuring the provision of application training as part of the
Programme / Project is delivered effectively.
Managing all third parties contracted during the Programme life cycle.
Programme Requirements Analysis
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Expected
Result
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Works with appropriate CDHB resources to investigate operational
requirements, support frameworks, future product governance at a local
and regional level and to identify potential implementation concerns.
Accountable for the improvements in information systems, data
management, processes / procedures, organisation and clinical
applications.
Analyses the underlying issues arising from investigations into
requirements and problems, and identifies available options for
consideration, including investigating systems used elsewhere.
Presenting proposals to the Programme Steering Committee and
Governance Group.
The creation of high-level specifications in preparation for improving any
aspect of the processes and systems (e.g. the construction of information
systems).
Assessment of the costs and potential benefits of the new approaches
considered, including the risks, costs and potential benefits of alternative
business process designs.
Applies available standards, methods and tools in an intelligent and
effective way, and produces a consistently high standard of
documentation of both a technical and a descriptive nature.
Task
Advance and promote sound Programme/Project Management principles at all
times.
Expected
Result
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Demonstrates a sound knowledge of the project life cycle and project
management processes.
Takes part in developing the policies, guidelines and templates, being
developed by the CDHB.
Task
Account Management
Expected
Result
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Task
Supports the Programme Office Manager, Regional and Local Governance
in managing, controlling and co-ordinating responses to requests for new
work and/or requirements, including managing customer expectations.
Take’s an active part in meetings, workshops and presentations for a wide
variety of audiences, demonstrating consistently high qualities of
communication and persuasive skills.
Foster and maintain links with system suppliers, and with colleagues in other
District Health Boards with the aim of ensuring best use of systems and
appropriate skilled resources.
Maintains and builds upon relationships established through Programme/
Project implementations.
Advance and promote sound Programme / Project Management principles and
methodologies at all times.
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Demonstrates a sound knowledge of the project life cycle and project
management processes.
Provides the correct project management documentation through-out the
project life cycle.
Keeps up to date with current project management methodologies.
Task
The Programme Manager will undertake other duties as reasonably directed by
the Programme Office Manager and the Information Services Group
Management Team.
Expected
Result
All duties to be performed in the best interests of Canterbury DHB are done so
in a competent and efficient manner.
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HEALTH & SAFETY:
Managers are to take all practicable steps to ensure the health and safety of employees at
work and maintain knowledge of CDHB health and safety systems and policies.
This will be achieved by ensuring:
 Health and safety Programmes are sustained by allocating sufficient resources for health
and safety to function effectively. This includes regular liaison with the Health and Safety
Advisor.
 Employee participation is encouraged and supported in processes for improving health
and safety in the workplace and by employee attendance at health and safety meetings.
 A system is in place for identifying and regularly assessing hazards in the workplace and
controlling significant hazards.
 All employees are provided with information about the hazards and controls that they will
encounter at work.
 Regular workplace audits are carried out.
 All employees receive and have signed off an induction to their workplace and to health
and safety policies and procedures.
 All employees receive relevant information and training on health and safety including
emergency procedures relevant to their area of work and the appropriate use of personal
protective equipment they may need to use.
 All accidents and injuries are accurately reported, investigated and documentation is
forwarded on to the Health and Safety Advisor within agreed timeframes.
 Support and participation occurs in employee’s rehabilitation for an early and durable
return to work following injury or illness.
QUALITY:
Every staff member within CDHB is responsible for ensuring a quality service is provided in
there area of expertise. All staff are to be involved in quality activities and should identify
areas of improvement. All staff are to be familiar with and apply the appropriate
organisational and divisional policies and procedures.
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QUALIFICATIONS & EXPERIENCE:
Essential
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Certification as a Programme/Project Management Professional
Have a professional Programme/Project Management certification such as MSP, PMP,
PRINCE2, PMI
Has over 15 years proven project management experience
Experienced with project management life cycle and tools
Experienced with risk management techniques
Experienced with quality management techniques
Experienced with technology development cycle
Experienced with organisational change management
Has a strong customer focus
Has a proven track record in complex Programme / project management deliveries.
Able to work effectively with all levels of the DHB and vendor organisations up to CEO
level
Has a strong understanding of the Ministry of Health’s Polices for, “Better Business
Cases”
Is a strong team player
Is a very proficient manager of time and tasks
Able to work effectively with vendor related staff at all levels
Desirable
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Certification as a Project Management Professional.
Experience in the Health industry
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PERSONAL ATTRIBUTES:
MANDATORY
Key Behaviours:
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Ability to “work together” in a truthful and helpful manner.
Ability to “work smarter” by being innovative and proactive.
Accepts responsibility for actions.
Treaty of Waitangi: Treaty of Waitangi knowledge and application, understanding the
relationship between the SI DHB’s, the Regional Health Services Plan and stakeholders
DESIRABLE
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Ability to provide inspirational and motivational leadership
The intent of this position description is to provide a representative summary of the major
duties and responsibilities performed by staff in this job classification. Staff members may
be requested to perform job related tasks other than those specified.
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