Download Organization Visit Presentation 2

Visit Report: Nepal Merchant Bank,
Babar Mahal
24 May 2017
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Col Bhaikrishna Khatri
Col Sagar Bahadur Thapa
Col Krishna Prasad Sapkota
Col Shantosh Ballava Poudyal
Col Sher Singh Bista
Col Dhruba Prakash Shah
T/Col Umeshwar Yadav
T/Col Khum Bahadur Kunwar
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Sequence
1. Background and Activities
2. Topics and Discussions
3. Overview of the NMB
4. Distinguishable Features of the NMB
5. NMB: A Center of Excellence?
6. Lessons Learnt
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BACKGROUND AND ACTIVITIES
• Visit as a part of the Leadership and
Management package of NASC.
• Objective was to learn about the roles,
functions, leadership and management
aspects of a private organization.
• Brief by the CEO, Chief Business Officer and
Human Resources Manager.
• Discussions.
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TOPICS AND DISCUSSIONS
• Overview of the Organization
• Corporate Governance
• Human Resource Management
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Overview of the Organization
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A class financial institution established in 1996
80 Branches, 130 Footprints, 901 employees
Transaction range: 50,000 – 5 Billion
Total holding: 6.4 Billion
Balance sheet: Loan 61 and Deposit 71 Billion
Subsidy companies of NMB group:
• NMB Bank
• NMB Capital
• NMB Microfinance
• Partner agencies: FMO Development Bank of
Netherlands (51%), Malaysian Partner (7%),
Employees Provident Fund (16%), and rest Public and
Local business houses
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Distinguishable Features
• Member of Global Alliance for Banking on Values
after the Global Financial Crisis of 1990
• Vision:
• Value Based Banking (People, Planet and
Prosperity)
• Solution Driven (Understanding the problem,
design a solution and execute)
• Beyond Bricks and Mortars (Digitalization and
paperless)
• Unique vision of proportional emphasis on profit
and service
• Technology oriented
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Distinguishable Features
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• Focus:
• Focus on generating employment
• Social impact
• Ethical banking
• Investment areas
• Energy – (Hydropower 2-50 MW)
• Hospitality business
• SME (Semi Micro Enterprises)
• Priority on ethics and code of conduct
• Promoting sustainable self reliance – Energy
• Creating environment to attract FDI
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NMB: A Center of Excellence?
• Limitation:
• Evaluation based upon the information provided by
the briefers and interaction
• Analysis of the following
• Governance Structure:
• Entities to attract/seek businesses- Customer service
• Entities to govern effectively and efficiently – Risk
management
• Entities to enforce regulation, audit and compliance –
Regulatory
• Entity for effective HR management (Recruitment,
staffing, incentives)
Organization and governance structure appear robust
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NMB: A Center of Excellence?
• Leadership:
• Professional, competent, experienced and aware
• Showed ownership of the vision and commitment
• Conscious to the organizational challenges and
committed to address issues
• Management
• Efficient
• Responsive
• Forward looking
• Innovative
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NMB: Mantra for Success
• Value based banking – Social impact
• Self reliance movement – Energy is fundamental
for cross sectoral development
• Effective HR – Annual Performance Appraisal,
Internal Promotion Opportunities
• Ethical code of conduct – Employee training and
education – NMB Academy
• Project selection - Risk and social impact analysis
• Strong and able leadership – Experience,
education, vision and willingness, teamwork
• Interpersonal Communication- Circulars,
Memorandums, town halls
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NMB Visit : Key Learning
• Successful organizations have clear and attainable vision
• Correct organizational structure is the foundation for
effective services and functioning
• Motivated leaders and competent staffs driven
organization achieve the institutional goals
• Efficient management binds the leaders with the staffs and
fosters motivation
• Interpersonal relationship are necessary for harmonious
working atmosphere leading to productivity
• Staff training and education is a key element for
organizational growth
• Staff welfare is crucial for motivation
• Staff attrition is a challenge in modern day competitive
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corporate environment
Thank You
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