Download Ob: 2.02

Company
LOGO
Essential Standard 2.00
Understand
business organization and management.
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Company
LOGO
Objective 2.02
Understand
leadership and management.
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Topics
• Management
• Leadership
• Human Resource Management
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Management
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Management
• Describe the role of a manager
• Managers are responsible for
management of a business to accomplish
goals by effectively using people and
other resources.
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Describe the five functions of
management
– Planning
– To analyze information, set goals based on
information, and make decisions to
accomplish the goals
– Organizing
– To arrange resources in order to accomplish
the goals of the business
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Describe the five functions of
management
– Staffing
• To obtain, train, and compensate employees to
accomplish the goals of the business
– Implementing
• To direct and lead people to accomplish the
goals of the business
– Controlling
• To determine whether a business is
accomplishing its goals that were set in the
planning stage.
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Management continued
Levels of management
– Top
• Executives who are responsible for the overall direction of
the business
– Mid-Management
• Specialists responsible for a specific part of the business
– Supervisors
• First level of management in the business
• Responsible for the routine work of employees
– Management by others
• Other employees who are not managers, may serve as
leaders for a group of employees
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Management continued
• What is management style?
• Describe the different types of
management styles:
– Tactical
– Strategic
– Mixed
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Management continued
• Tactical
• Directed and controlling
• Typically, use for inexperienced
employees or during a crisis
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Management continued
• Strategic
• Less directed with employees helping
with decision making
• Typically, used with trusted and/or
experienced employees
• Mixed
• Combination of both tactical and
strategic
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Leadership
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Leadership
• The ability to motivate others to effectively
accomplish goals of the business.
• What characteristics do a good leader
possess?
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Leadership continued
How many did you name?
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Intelligence
Judgment
Objectivity
Initiative
Dependability
Understanding
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Cooperation
Honesty
Courage
Confidence
Stability
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Leadership continued
Leadership styles
Autocratic
•
•
Used when a leader needs to give direct, clear,
and precise orders and makes decisions
Situations to use style:
– During an emergency
– To direct the work of inexperienced employees
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Leadership continued
– Democratic
• one who includes employees in making decisions
• Situations to use style:
– To monitor quality of work of employees
– To direct the work of employees working as a team
– Open or Laissez-fare
• one who gives little or no direction to employees
• Situation to use style:
– To monitor achievements and communicate regularly
with employees
– To direct the work of experienced and trained employees
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Company
LOGO
Human Resources
Manager
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Human Resources Management
•
What is the role of human resources
managers?
The functions of human resources
management:
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–
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Planning and staffing
Managing compensation and benefits
Managing performance of employees
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Human Resources Management
continued
•
Planning and job staffing
– Classifying employees
•
Permanent
– Long term commitment
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Temporary
– Hired for a specific time/job
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Full Time
– 30 or more hours per week (usually 40+ hours)
•
Part Time
– Short work week
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Human Resources Management
continued
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•
Planning and job staffing
– Determining job requirements:
• The use of job analysis to determine all the
duties for a particular job
Recruiting and hiring employees
• The application process
– Reviewing applications/resumes
– Interviewing applicants
– Checking references of applicants
– Making a job offer to applicants
• New employee orientation
– Paperwork
– Training
– Mentor
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Human Resources Management
continued
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Managing compensations and benefits
–
Compensation method
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Time Wage – Direct payment per hour
Salary – Direct payment per week, bi-weekly, or monthly
Commission – Percentage of sales
Piece Rate – Payment per unit produced
Base plus incentive – Direct payment plus perfomance
based pay
Employee benefits
•
Other items given to employee for working. For example,
health insurance, vacation time, sick time, dental
insurance, etc.
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Human Resources Management
continued
• Managing performance of employees
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Employee evaluation
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Promotion
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Advancement of an employee to a position with greater
responsibility
Transfer
•
–
Objective evaluations of emplyees’ quality of work
Assignment of the employee to a job in another area with
similar responsibility
Termination
•
Ends employment relationship
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