Download Increase profit, drive growth and improve

Increase profit, drive growth and
improve customer satisfaction with
Utopia Analytics
Moderate all content faster and more consistently
Improve customer satisfaction with higher quality content. Now you can
moderate all user-generated content (UGC), in real time, anytime, with
industry-leading accuracy.
Focus your content teams’ effort into value creation
No more online janitorial tasks – humans only solve the hardest cases.
Your team is freed to focus on community development and editorial
tasks. Mine UGC data for insights into emerging customer trends.
Save time, money and nerves
Save 90–99,5% of the time and effort that goes into moderation by hand.
No more night shift arrangements are required.
The future of online moderation:
automation with AI
Forget spam filters, blacklists and banned expressions.
Utopia Moderator automates your content moderation
using artificial intelligence (AI). Focus your moderators'
time and effort where it’s needed the most. Utopia
Moderator can process any amount of content,
in real time with industry-leading accuracy.
Supercharge your moderators
Utopia Moderator processes the user-generated content in real time and
tells you whether a comment should be approved for publishing or not.
Human moderators only focus on the most difficult and ambiguous cases,
which go straight into your moderation queue with suggested actions.
Never update a blacklist or spam filter again
Utopia Moderator learns to moderate your site from your moderation
precedents. It’s based on top research into text mining, machine learning
and artificial intelligence. You can adjust the strictness of the moderation
policy dynamically to meet the needs of changing situations.
Save time, cut costs, forget the graveyard shift
Let users post content around the clock. Our customers have experienced
the need for human labour decreases 90–99,5%.
Improve audience engagement
With real time moderation the dialogue remains meaningful, civil and
lively, which attracts participants from many points of view, not just the
heated extremes. By mining UGC data you can discover emerging trends
automatically and keep up with your communities’ interests.
Moderation with AI – More, Faster and Better Quality
Features:
Around-the-clock real-time moderation. Utopia Moderator
analyses submitted content in real time and returns the moderation result
in less than a second. It works reliably even when human moderators
aren’t around.
Reduces stress and manual labour. Utopia Moderator lets humans
focus on the hardest cases and reduces repetition and stress. We’ve seen
this improve moderators’ job satisfaction, efficiency and consistency.
Moderators are freed to engage in community management and active
conversation instead of cleaning up the same mess over and over again.
It’s your moderation policy and workflow, enhanced.
You control the moderation policy and what goes into your moderation
queue. We also provide the option to have different content policies in
different sections.
Scalable and versatile. Our solution is designed to scale to any
amount of user-generated content, even when there is a sudden surge of
input. You can adjust the moderation strictness dynamically.
Supports any language. We are the only provider that offers a solution
that works with high accuracy across multiple platforms and any language.
Hassle-free maintenance. Utopia Moderator continues to learn
automatically without a need to manually update filters, ontologies or
keyword lists.
Easy to implement. Clear documentation and our integration
specialists help you through every step of the process. No new software is
installed into the client’s architecture.
Highest moderation quality. We provide the highest moderation
quality by leveraging an exceptionally strong research background.
Utopia Analytics Oy
Utopia is a forerunner of analytics: we excel at solving
the hardest cases of text analytics, machine learning,
big data and artificial intelligence
Founded in 2014 in Helsinki, Finland Utopia employees include several doctorate-level
experts of analytics and computational linguistics
among other experts We have exceptionally strong research background
from top institutions, including Aalto University and
the Academy of Finland Centres of Excellence
Utopia utilizes the latest text and data mining
techniques as well as our proprietary technology We combine the algorithms with deep understanding
of end users and their business needs Our products aren’t bound to any language group
Contact us and book a demo
Utopia Analytics Oy
Töölönkatu 1 E, FI-00100 Helsinki
Business ID: 2641158-8
[email protected]
+358 20 7189 620
www.utopiaanalytics.com