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Ligia Fernanda Soto Muñoz Ledo PERSONAL INFORMATION Matenweg 10-103 7522LG Enschede Netherlands Mobile: (+31) 0650680981 [email protected] OBJECTIVE To contribute to the achievement of goals and profit earning of a worldwide firm by means of my skills, and educational experience. I would like to get an executive position someday, taking part in important projects where decisionmaking is essential. EDUCATION Sep 2010 – Present University of Twente. Enschede, Netherlands MSc in Business Administration Aug 2003 – Dec 2007 July 2006 – Dec 2006 Aug 2000 – Jul 2003 Instituto Tecnológico y de Estudios Superiores de Monterrey. Mexico City. B.A in Industrial and Systems Engineering. Honorific Mention: 94 (1-100 scale) La Trobe University. Victoria, Australia. International Exchange Program Westminster School. Mexico City Secondary and High School studies. WORK EXPERIENCE Abr 2010 – Ago 2010 American International Group Inc. (Chartis Insurance Mexico) Abr 2010 – Ago 2010 Compensation & Benefits Coordinator Planning and Execution of the Salary Increase Process for the 3 companies of AIG Mexico (AIG, Mantara & Garanplus), as well as for hourly and external personnel Compensation Surveys Analysis & Salary Administration Elaboration of Job Descriptions as well as Job Evaluations Administration of Benefits Plans applicable to all AIG Mexico employees (Medical Expenses Insurance, Life Insurance, Dental, Loans,etc.) Design of Communication Strategies to employees regarding Compensation & Benefits Development of a Flexible Benefits Plan for AIG Mexico Coordination of broker with regard to benefits services for employees International Personnel Administration (Migration Procedures, Rental Contracts, Expenses Administration and Control according to Benefits) Elaboration of Accounting Reconciliations, Inventories, and Movements with regard to Employees’ Benefits Elaboration of Budget (Salaries & Benefits) Mar 2007 – Feb 2010 General Motors de México S de R.L de C.V May 2009 – Feb 2010 Compensation & Benefits Coordinator Merit Plan (Salary increases) Support. Elaboration of templates and presentations Administration of Benefits Plans applicable to all GM Mexico (GMM) employees Coordination with Personnel Administrators from all GMM facilities in order to launch strategies for the Benefits Plans Renewal Conferences to employees at all GMM facilities Standardization of Enrolment process Follow-up to Flexible Benefits Program and Administration of movements (hires, terminations, employees’ status changes) May 2009 – Feb 2010 HR Business Partner for the Legal Department Sep 2007 – May 2009 Standardization, consolidation and monitoring of Business Plan Deployment Definition, consolidation and monitoring of HR Scorecard HR Project Management: Main projects implemented for all GM facilities in Mexico Zero-Based Staffing (Organizational Restructuring) Flexible Benefits Program Recognition Program Cash Flow Initiative Elaboration of reports and presentations for the HR Direction HR budget administration HR purchasing processes administration Human Resource Trainee May 2006 – Jul 2006 Direct contact with the Legal Executive Talent Management for the Legal Department (promotions, transfers, career plans, salary adjustments follow-up, etc.) Performance Intervention Processes Coach in continuous improvement workshops for the Legal Department Human Resource Planner Mar 2007 – Sep 2007 Follow-up and solution to critical Major Medical Expenses issues for all GMM facilities in cooperation with GM North America Coordination of Benefits suppliers and Broker, and assurance of an optimum service level (Implementation of Benefits Scorecard) Benefits training to HR representatives from all GMM locations Developed process models for the Standardization of HR Processes Definition of HR Metrics Collaboration in the Implementation Project for the Standardization of the new Recruitment and Selection Process for all the local entities of GM Mexico Diseño Legal Integral S.A de C.V consulting firm Trainee in Consulting Developed process models and flow charts for the Solidaridad Project, in order to standardize the administrative processes of the Government Palace in Quintana Roo, Mexico ACTIVITIES AND HONORS GM benefits Renewal Recognition for executing the renewal process for all GMM salaried employees in less than a month. Dec 2009 Zero-Based Staffing Recognition for carrying out the planning, and administration of the Project related to the organizational restructuring process of GM Mexico. Dec 2009 Ford Award to the Best Marketing Project. La Trobe University Australia. 2006 Sports Award to the sportswoman with the highest academic achievement from all the representative teams. ITESM. 2005 Excellence Scholarship (90%) granted for studying at the ITESM, Mexico City. 2003 COURSES Jul 2009 - Sep 2009 Mercer Human Resource Consulting Compensation Diploma Course Mar 2008 Instituto Tecnológico Autónomo de México Balanced Scorecard Methodology applied to Human Resource Feb 2008 Consultores Asociados en Capacitación y Desarrollo S.A de C.V Effective Presentations Course Dec 2007 Grupo Andere S.A de C.V Structogram & Tactics and Strategies of Negotiation Course Aug 2007 Development Dimensions International, Inc. Targeted Selection Interviewer Certification With this certification I am able to interview candidates applying for a job at General Motors of Mexico according to this methodology. SKILLS Bilingual (Spanish – English) IELTS: 7.0, TOEFL (CBE): 265/300; PET: Pass with Merit, FCE: Pass; TOEFL (PBE): 600/650 French: Intermediate level Proficiency on the following software: - Microsoft Office - Excel, Word, Visio, Project, Publisher, Outlook, & Powerpoint - Lotus Notes -Extra! X-treme (OLIMPIC) – Software for Purchasing & Logistics - Adobe Premiere Pro - Video Edition Strengths: Dealing with ambiguity, Creativity, Planning, Learning on the Fly, Managerial Courage, and Building Effective Teams