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Transcript
Thursday, June 22, 2017
BCLMA Small Firm Subsection
EXPLORING COMMUNICATION EFFECTIVENESS THROUGH THE LENS OF
PERSONALITY PREFERENCES
Date: Thursday, June 22, 2017
Time: 12:00PM - 1:30PM
Location:
Cost for BCLMA members:
Please make cheques payable to:
Who should attend:
Registration deadline
Terminal City Club
$45.00 per person inclusive of GST and gratuity
BCLMA
All Representatives and HR Managers
Friday, June 16, 2017
Session Overview:
-----------------------------------------------------------------------------------------------------------------------------------------Much has been written about the legal industry lagging behind in the development of leadership skills to
meet the current and growing challenges of client expectations, technology solutions, data security and
the culturally diverse multigenerational workforce, to name a few. Given we spend 80% of our time in
the workplace communicating while interacting with our peers, attracting and building client
relationships or influencing others, focusing on developing effective communication as a core leadership
skill is a great starting point.
Created by Rob Toomey, former corporate lawyer and founder of TypeCoach LLC, and based on Carl
Jung’s personality theory, TypeCoach is an innovative tool that provides information about our
personality preferences (behaviours), sheds light on individual differences and provides tools to help
develop the skills to improve our communication with others. Equipped with this information, we get to
fast-track our abilities to recognize when it is important to shift or adapt our style to suit the other
person’s needs so that we achieve our intended outcomes, especially in client facing situations! The
business case for investing in strategic communication is simple: it becomes a differentiator tool leading
to improved knowledge sharing, effective team building, higher adoption of policies, principles and
responsibilities, successful change management, a culture of client value through collaboration and so
much more! The benefits of having helpful tips that take the mystery out of how to communicate with
people from other personality types is endless.
This meeting’s sponsor, TypeCoach, has generously gifted complimentary access to the TypeCoach
Verifier+, a personality assessment tool, as well as TypeCoach programs including Type to Type, the
communication tool, for anyone attending the session. This interactive session will explore some of the
personality preferences and how these can help or hinder communication. The dynamics that come up
when people from different preferences interact will be discussed and strategies to improve
communication effectiveness will be explored.
Objectives of the session:




Discover or verify your individual personality type
Explore different personality preferences and how they influence communication
Examine communication dynamics between different preferences
Discuss strategies to help find a ‘common language’
Please note:
In order to get the most from this one hour session, there will be pre-work required using the
TypeCoach tools before attending the session. Once you set up your personality TypeCoach account
with the complimentary co code you will have indefinite access to the coaching and videos as well as
the Type to Type communication tool.
Our speaker:
Suzanne is a certified executive and leadership coach with
over 20 years of experience working at strategic,
management and operational levels in government, private
and non-profit sectors in Canada and the United Kingdom.
Bringing a fresh perspective and solution-focused approach,
Suzanne partners with executives and professionals to help
them identify strategies and solutions to lead change
effectively, shift cultural mindset, increase productivity and
achieve personal and professional goals.
SUZANNE RICARDGREENWAY, MA,
PGCs, ACC
Executive Coach,
Facilitator and Speaker
Bringing neuroscience to
life!
Incorporating psychology, neuroscience and mindfulness to
her work, Suzanne’s unique expertise lies in taking the
mystery out of human behavior, helping clients understand
and recognize what goes on behind their own and other
people’s behavior and reactions, so that they may develop
skills and strategies to improve their effectiveness. Clients
who work with Suzanne report a heightened awareness of the
impact they have on others, an increased confidence about
their ability to stay calm in stressful situations and improved
effectiveness in their communication skills. Her ability to
pass-on research-based models, tools and techniques to her
clients empowers them to bring immediate change in their
behavior and further develop their leadership impact.
Program designer and workshop facilitator, Suzanne works
with high-performing teams striving for excellence. She
www.2020visioncoaching.ca |
[email protected] |
T. 778-242-5520
brings psychometric assessments as well as customized 360
interviews to her work to take teams to the next level. Some
of the Speaking engagements include CPABC leadership
conferences, BCLMA presentations and the International
Coach Federation (ICF) Global Leadership Forum.