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Northern Powergrid Employment Opportunities
Northern Powergrid is the power distribution business in Yorkshire, the North East, and northern
Lincolnshire. We operate and maintain the electricity distribution network that delivers electricity to more
than 3.9 million homes and businesses. We provide this essential service to our customers, 24 hours a day,
7 days a week, 365 days a year. All staff employed within Northern Powergrid are expected to offer the
highest levels of customer service, being there when the customer needs us and playing a vital part in any
major incident. Further information on Northern Powergrid is available on our website at
Business Improvement Process Analyst – Timesheets
up to £30,000, up to 10% performance bonus and a 10% retention
bonus upon completion of the contract
Using Lean Six Sigma continuous improvement methodology, support the Business Improvement
Manager and work directly with a dedicated Project Manager, to analyse key business end to
end processes for Time and Attendance, to identify, recommend and evaluate opportunities to
improve the customer experience and do more for less.
The role will is a key resource to mobilise an improvement project, dedicated to undertaking a
strategic review of our current Timesheets processes across all touch points within the
business. This project is part of our Hire 2 Retire business process review roadmap to create
People Operations Shared Services.
This is a fixed term contract for 24 months – for the extended lifespan of the project.
Key Responsibilities
Investigate business processes using appropriate continuous improvement
methodologies to identify and recommend feasible options and improvement actions.
Document the “As Is” and “To Be” business processes working with relevant
stakeholders to collect process data and knowledge.
Gain in depth understanding of the “As Is” business processes to enable clear input as
subject matter expert, into future state design, including future technology automation
Identify waste/efficiency savings, quantifying potential benefits in time, cost and
resource as well as output quality.
Appraise and evaluate options for the implementation of identified business
processes/system improvements.
Document and maintain updates to programme lifecycle and governance framework
Support Business Improvement Manager within Shared Services to deliver their required
responsibilities, providing analysis, interpretation and evaluation of findings relating to
both “As Is” and “To Be” processes.
Work collaboratively with a dedicated Project Manager to implement the future state
“To Be” processes with key stakeholders
Key Competencies
Outstanding degree of accuracy and attention to detail.
Ability to document and communicate findings in a clear and concise way (both written
and verbal)
Ability to work collaboratively with key business stakeholders to identify and
recommend improvements
Highly motivated and flexible to deal with constantly changing demands.
Advanced use of Microsoft including Powerpoint, Visio and Excel.
Full driving licence
Qualifications & Attributes
Essential Qualifications and Experience
 Lean Six Sigma Basic Training
 Minimum 2 year experience in a similar Analyst role.
 Experience in the planning and execution of process review workshops with results to
include “As Is and “To Be” process maps; ideally embedded within a Business Process
Modelling methodology.
 Ability to carry out deep diagnostics during process reviews whilst able to articulate
the bigger picture.
Desirable Qualifications and Experience
 Lean Six Sigma Certified Practitioner
 Experience of operating in an operational/financial/commercial environment where
continuous improvement methodologies have been deployed.
 Experience of implementing Time and Attendance automated systems technology.
Closing date: 20 March 2015
Please visit our careers website to download an application form
[email protected] quoting reference number BIPA2015 – R1503
Applications are invited from women and men with appropriate experience and qualifications. Applicants are
considered on the basis of their suitability for the post irrespective of sex, marriage and civil partnership,
sexual orientation, gender re-assignment, race, age, disability, religion or belief and pregnancy and
maternity. Northern Powergrid recruit on ability and ability alone.