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Digital Futures Museums, Libraries and Archives in the 21st Century Chris Batt Chief Executive Museums, Libraries and Archives Council What is MLA? MLA is the development agency leading policy, strategy and continuous improvement for museums, libraries and archives What is MLA? Funded by the Ministry of Culture What is MLA? Annual Budget $80m What is MLA? 250 staff National headquarters 9 x regional offices What things are common to museums, libraries and archives? Collections Delivery mechanisms Audiences What is our vision for museums, libraries and archives? Museums, libraries and archives lead the drive to create a society where access to… culture knowledge information creativity enterprise innovation and the opportunity to learn are truly part of everyday life for everyone From cultural heritage to knowledge institutions Investing in Knowledge Five-year vision Access for all Convergence Social impact www.mla.gov.uk Knowledge institutions are… Our global and cultural memories The raw material of the future Knowledge institutions support… Learning Social development Creativity Knowledge economy MLA programmes for shared development social policy research and evidence continuous improvement information and communications technology Digital Futures Programme 96:50 Digital Futures Programme The most trusted institutions on the Internet are museums, libraries and archives Digital Futures Programme How do we use ICT to enable knowledge institutions to support… Digital Futures Programme Universal right to knowledge Integration of knowledge into everyday life Traditionally, we digitize collections DIGITAL FUTURES DIGITAL FUTURES THE GOOGLE PARADOX Der-Tsai Lee THE GOOGLE PARADOX Antique watches THE GOOGLE PARADOX Collections Delivery mechanisms Audiences Content Technology People Content Related items are unconnected What you see is what suppliers offer One-size searching is not enough Lack of intermediate filtering People Content Common sense is not enough The user is invisible One person, many roles Need to know what you don’t know People Content Convenience Question miles Answer x Content Convenience Question Answer “ICT…is a vital tool for personalisation.” Convenience How do we make knowledge resources relevant to everyone? 1. National online enquiry service A digital library is not a library… …but a librarian online is still a librarian! The People’s Network: Enquire! National network of librarians Chat technology to allow interaction Personalising the answer to the specific needs to the questioner 24 x 7? A service of transition to a knowledge society How do we make knowledge resources relevant to everyone? 2. Click here Knowledge Web Cultural Cybernauts Adie Librarian Location: Surrey, England Question: Roman remains Status: Digital immigrant Dan Smart kid Location: York, England Question: Castles for school project Status: Digital native Roman Remains = 1,200,000 Hits What was required? - Simple introduction to archaeology - Engaging material - sound and images - How to find out more - Where to see something 1/10 Castles = 2,100,000 Hits What was required? - Cool stuff for homework - Castles to visit locally - Safe experts to talk to 1/10 Digitise content Connect it together Personalise access Digitise content Connect it together MYBERSPACE What do I want? Libraries Museums Archives Collections Collections Collections The things that meet my need NAME: SEARCH: RESULT HITS: Adie Roman remains 6 hits Existing interests Home address Learning styles MYBERSPACE SEARCH RESULTS o o o o o o Institute of Archaeology introductory lecture on Roman remains in Britain (streamed audio [free]) Digging up Roman remains in England - Time Team programme from C4 (streamed video [single viewing £1.00]) Books on Roman history in Britain in your local library Collections of Roman remains within 45 minutes travel time of home (travel details included) Links to organisations that other people like you found useful People in the area you might like to chat to Score: 10/10 Knowledge Web •Existing standards •Tested architecture Common Information Environment Group MLA British Library National Archive Universities BBC Ministry of Education National Health Service Information Environment Model PRESENTATION LAYER FUSION LAYER • Starts with the user •INFRASTRUCTURE Content not institution LAYER CONTENT LAYER How do we make knowledge resources relevant to everyone? 3. From Knowledge Web to Browsecasting B B C www.bbc.co.uk/history mmiv www.bbc.co.uk/nature/programmes/tv/blueplanet/ Summary of programmes Video clips Animal facts Games and quizzes Articles Production techniques 1 www.bbc.co.uk/blueplanet/scene_one/ 2 www.bbc.co.uk/blueplanet/scene_two/ 3 www.bbc.co.uk/blueplanet/scene_three/ 4 www.bbc.co.uk/blueplanet/scene_four/ 5 www.bbc.co.uk/blueplanet/scene_five/ 6 www.bbc.co.uk/blueplanet/scene_six/ Browsecasting will require… Interactive digital TV Metadata at scene level or below MYberspace personal environment Knowledge Web type services Digital Futures The emerging messages MLA and the big network ideas Power of knowledge to change lives Power of knowledge to build bridges Economic value of knowledge Networked knowledge can change society New paradigms for knowledge institutions Content and standards convergence Discovery first, institution second Avoid super serving the super served Create knowledge spaces for personal use The user is as important as the content Digital Futures Museums, Libraries and Archives in the 21st Century Chris Batt Chief Executive Museums, Libraries and Archives Council www.mla.gov.uk http://www.common-info.org.uk www.24hourmuseum.org.uk www.enrichuk.net