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0 BY Mrs. Rand Omran Alastal Robbins & Judge Organizational Behavior 14th Edition Leadership Kelli J. Schutte William Jewell College 12-1 After studying this chapter you should be able to: – – – – – – Define leadership and contrast leadership and management. Summarize the conclusions of trait theories of leadership. Identify the central tenets and main limitations of behavioral theories. Assess contingency theories of leadership by their level of support. Compare and contrast charismatic and transformational leadership. Define authentic leadership and show why effective leaders exemplify ethics and trust. – Demonstrate the role mentoring plays in our understanding of leadership. – Address challenges to the effectiveness of leadership. – Assess whether charismatic and transformational leadership generalize across cultures. content 1. 4. Summary and implications for managers 1-3 What Is Leadership? Leadership – The ability to influence a group toward the achievement of goals Management – Use of authority inherent in designated formal rank to obtain compliance from organizational members Both are necessary for organizational success 12-4 Trait Theories of Leadership Theories that consider personality, social, physical, or intellectual traits to differentiate leaders from nonleaders Not very useful until matched with the Big Five Personality Framework Essential Leadership Traits – – – – Extroversion Conscientiousness Openness Emotional Intelligence (Qualified) Traits can predict leadership, but they are better at predicting leader emergence than effectiveness. 12-5 Behavioral Theories of Leadership Theories proposing that specific behaviors differentiate leaders from nonleaders Differences between theories of leadership: – Trait theory: leadership is inherent, so we must identify the leader based on his or her traits – Behavioral theory: leadership is a skill set and can be taught to anyone, so we must identify the proper behaviors to teach potential leaders 12-6 Important Behavioral Studies Ohio Michigan • Initiating structure • Consideration • Employee-oriented • Productionoriented 12-7 Contingency Theories While trait and behavior theories do help us understand leadership, an important component is missing: the environment in which the leader exists Contingency Theory adds this additional aspect to our understanding leadership effectiveness studies Three key theories: – Fiedler’s Model – Hersey and Blanchard’s Situational Leadership Theory – Path-Goal Theory 12-8 Fiedler Model Effective group performance depends on the proper match between leadership style and the degree to which the situation gives the leader control. – Assumes that leadership style (based on orientation revealed in LPC questionnaire) is fixed Considers Three Situational Factors: – Leader-member relations: degree of confidence and trust in the leader – Task structure: degree of structure in the jobs – Position power: leader’s ability to hire, fire, and reward For effective leadership: must change to a leader who fits the situation or change the situational variables to fit the current leader 12-9 Graphic Representation of Fiedler’s Model Used to determine which type of leader to use in a given situation E X H I B I T 12-2 12-10 Fiedler’s Cognitive Resource Theory A refinement of Fiedler’s original model: – Focuses on stress as the enemy of rationality and creator of unfavorable conditions – A leader’s intelligence and experience influence his or her reaction to that stress Stress Level • Low • High Intellectual Abilities • Effective • Ineffective Leader’s Experience • Ineffective • Effective Research is supporting the theory. 12-11 Assessment of Fiedler’s Model Positives: – Considerable evidence supports the model, especially if the original eight situations are grouped into three Problems: – The logic behind the LPC scale is not well understood – LPC scores are not stable – Contingency variables are complex and hard to determine 12-12 Situational Leadership Theory A model that focuses on follower “readiness” – Followers can accept or reject the leader – Effectiveness depends on the followers’ response to the leader’s actions – “Readiness” is the extent to which people have the ability and willingness to accomplish a specific task Ability to follow Willingness to Follow Leadership Behavior Unable Unwilling Give clear and specific directions Unable Willing Display high task orientation Able Unwilling Use a supportive and participatory style Able Willing Doesn’t need to do much 12-13 House’s Path-Goal Theory Builds from the Ohio State studies and the expectancy theory of motivation The Theory: – Leaders provide followers with information, support, and resources to help them achieve their goals – Leaders help clarify the “path” to the worker’s goals – Leaders can display multiple leadership types Four types of leaders: – – – – Directive: focuses on the work to be done Supportive: focuses on the well-being of the worker Participative: consults with employees in decision making Achievement-Oriented: sets challenging goals 12-14 Vroom and Yetton’s Leader-Participation Model How a leader makes decisions is as important as what is decided Premise: Situational variables interact with leadership attributes to impact the behavior of the leader. – Leader behaviors must adjust to the way tasks are structured in the organization. – This is a normative model that tells leaders how participative to be in their decision making of a decision tree • Five leadership styles • Twelve contingency variables E X H I B I T 12-5 12-15 Leader-Member Exchange (LMX) Theory In Groups • Members are similar to leader • In the leader’s inner circle of communication • Receives more time and attention from leader • Gives greater responsibility and rewards Out Groups • Managed by formal rules and policies • Receive less of the leader’s attention / fewer exchanges • More likely to retaliate against the organization 12-16 Charismatic Leadership Charisma means gift in Greek Unconventional Behavior Sensitivity to Followers Vision Personal Risk 12-17 Charismatic Leadership How do charismatic leaders influence followers? Articulate a Vision Create a Vision Statement Create a new set of Values Demonstrate the Vision 12-18 Transformational Leaders Inspire followers to transcend their self-interests for the good of the organization Transactional Transformational • Contingent Reward • Management by Exception (active) • Management by Exception (passive) • Laissez-Faire • • • • Idealized Influence Inspirational Motivation Intellectual Stimulation Individualized Consideration 12-19 Leadership Model Transaction Approaches • Laissez-Faire • Management by Exception • Contingent Reward Transformational Approaches • Individualized Consideration • Intellectual Stimulation • Inspirational Motivation • Idealized Influence 12-20 Authentic Leaders • Authentic leaders know who they are, what they believe in and value, and act upon those values and beliefs. Ethics and Leadership • Leadership is not free from values. When we assess leadership, we must assess not just the goals themselves but also the means by which those goals are achieved. 12-21 Trust and Leadership Trust – a psychological state that exists when you agree to make yourself vulnerable to another because you have a positive expectation for how things are going to turn out. – Key attribute associated with leadership – Followers who trust their leader will align their actions and attitudes with the leader’s behaviors/requests Trust Desired Actions Desired Attitudes 12-22 How is Trust Developed? Trust Action: Risk Taking, Information Sharing, Group Effectiveness, and Productivity Leadership Action: Integrity, Benevolence, Ability 12-23 Mentoring – Leading for the Future Mentor: A senior employee who supports a less experienced employee. Career Functions Psychological Functions Helping the protégé gain skills and abilities Counseling the protégé to bolster his/her confidence Lobbying for the protégé to get better assignments Sharing personal experiences with the protégé Providing exposure to influential individuals in the organization Providing friendship and acceptance Acting as a sounding board for ideas Acting as a role model 12-24 Finding and Creating Effective Leaders Selecting Leaders Training Leaders 12-25 Global Implications These leadership theories are primarily studied in English-speaking countries GLOBE does have some country-specific insights – Brazilian teams prefer leaders who are high in consideration, participative, and have high LPC scores – French workers want a leader who is high on initiating structure and task-oriented – Egyptian employees value team-oriented, participative leadership, while keeping a high-power distance – Chinese workers may favor a moderately participative style Leaders should take culture into account The GLOBE Study 12-26 Summary and Managerial Implications • Leadership is central to understanding group behavior as the leader provides the direction. • Extroversion, conscientiousness, and openness all show consistent relationships to leadership. • Behavioral approaches have narrowed leadership down into two usable dimensions. • Need to take into account the situational variables, especially the impact of followers. • Research on charismatic and transformational leadership has made major contributions to our understanding of leadership. • Leaders must be seen as authentic and trustworthy. • Investment must be made in the future through mentoring and training leaders. 12-27