Download diagnostic tools in ehx

Eclipse EHX System
Diagnostic tools
DIAGNOSTIC TOOLS IN EHX
DIAGNOSTIC TOOLS IN EHX
DIAGNOSTIC TOOLS IN EHX
Module Objective
To look at all the Diagnostic features of EHX.
Elements
► Firmware status
► Save Diagnostic zip file
► Crosspoint Map
► Matrix event log
► Map Config upload
► Hands On
DIAGNOSTIC TOOLS IN EHX
MATRIX HARDWARE – Firmware report
► Firmware Report causes EHX to request the details of all the firmware versions on the matrix
cards and attached panels which support the function. The firmware versions are listed in a text
window and can be exported to a .csv file.
DIAGNOSTIC TOOLS IN EHX
MATRIX HARDWARE – Diagnostic Zip file
► Diagnostic Zip file: This function will save all your maps , firmware
reports and log files into one zip file. The file can then be sent to tech
support to help you if there is a problem with your system .
DIAGNOSTIC TOOLS IN EHX
CROSSPOINT MAP
► Adjust input / output levels
► Right-clicking on a crosspoint provides
various options to make or break a
crosspoint
► The user can zoom in or out, producing
clearer views of the map. Zooming can be
done using Ctrl+ (zoom in) and Ctrl- (zoom
out).
Source Ports along this axis
► Monitor in REAL TIME crosspoints
(panel key presses) as they are made
DIAGNOSTIC TOOLS IN EHX
EVENT LOG
► The matrix event log screen shows status messages about the complete
system health.
DIAGNOSTIC TOOLS IN EHX
EVENT LOG
► Online / offline panel messages and matrix card health status are
all shown in REAL TIME
► Select the Frame in the Network for Viewing
► Select the “PLAY” button for Live mode
► Select Request Information – for additional status message
options.
► The logged messages can be exported to a file using the ‘Export’
option. The exported file from EHX is an XML file. This can be
imported into Excel as a delimited file using the “ “ (speech quotes)
as a separator
Note: Status messages are logged automatically once the EHX s/w
is started
DIAGNOSTIC TOOLS IN EHX
SYSTEM MONITORING / ANTENNA ROLES
Use the system monitoring screen to give a
graphical overview of the matrix health status
Use the antenna/role screen to monitor
FreeSpeak beltpack roaming activity
DIAGNOSTIC TOOLS IN EHX
Resource chart
DIAGNOSTIC TOOLS IN EHX
UPLOADING A CONFIGURATION
The active configuration in the matrix can be uploaded and stored onto the EHX PC
In the Systems screen, right-click the display for the target matrix in the main section of the
display.
► Select Configuration > Upload Active Configuration from Rack.
Note:
1) The Upload Active Configuration functionality is not available over a serial connection from the
Eclipse EHX Frame and the EHX PC.
2) The upload does contain Logic Maestro and Control Macro information
DIAGNOSTIC TOOLS IN EHX
Hands on session
► Email save diagnostic file to your trainer
► Crosspoint Map – make / break routes
► Matrix event log –
► Request a Matrix Overview
► Export a log file
► Upload a configuration from matrix
Thank you!
Thank you!