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Eclipse EHX System Diagnostic tools DIAGNOSTIC TOOLS IN EHX DIAGNOSTIC TOOLS IN EHX DIAGNOSTIC TOOLS IN EHX Module Objective To look at all the Diagnostic features of EHX. Elements ► Firmware status ► Save Diagnostic zip file ► Crosspoint Map ► Matrix event log ► Map Config upload ► Hands On DIAGNOSTIC TOOLS IN EHX MATRIX HARDWARE – Firmware report ► Firmware Report causes EHX to request the details of all the firmware versions on the matrix cards and attached panels which support the function. The firmware versions are listed in a text window and can be exported to a .csv file. DIAGNOSTIC TOOLS IN EHX MATRIX HARDWARE – Diagnostic Zip file ► Diagnostic Zip file: This function will save all your maps , firmware reports and log files into one zip file. The file can then be sent to tech support to help you if there is a problem with your system . DIAGNOSTIC TOOLS IN EHX CROSSPOINT MAP ► Adjust input / output levels ► Right-clicking on a crosspoint provides various options to make or break a crosspoint ► The user can zoom in or out, producing clearer views of the map. Zooming can be done using Ctrl+ (zoom in) and Ctrl- (zoom out). Source Ports along this axis ► Monitor in REAL TIME crosspoints (panel key presses) as they are made DIAGNOSTIC TOOLS IN EHX EVENT LOG ► The matrix event log screen shows status messages about the complete system health. DIAGNOSTIC TOOLS IN EHX EVENT LOG ► Online / offline panel messages and matrix card health status are all shown in REAL TIME ► Select the Frame in the Network for Viewing ► Select the “PLAY” button for Live mode ► Select Request Information – for additional status message options. ► The logged messages can be exported to a file using the ‘Export’ option. The exported file from EHX is an XML file. This can be imported into Excel as a delimited file using the “ “ (speech quotes) as a separator Note: Status messages are logged automatically once the EHX s/w is started DIAGNOSTIC TOOLS IN EHX SYSTEM MONITORING / ANTENNA ROLES Use the system monitoring screen to give a graphical overview of the matrix health status Use the antenna/role screen to monitor FreeSpeak beltpack roaming activity DIAGNOSTIC TOOLS IN EHX Resource chart DIAGNOSTIC TOOLS IN EHX UPLOADING A CONFIGURATION The active configuration in the matrix can be uploaded and stored onto the EHX PC In the Systems screen, right-click the display for the target matrix in the main section of the display. ► Select Configuration > Upload Active Configuration from Rack. Note: 1) The Upload Active Configuration functionality is not available over a serial connection from the Eclipse EHX Frame and the EHX PC. 2) The upload does contain Logic Maestro and Control Macro information DIAGNOSTIC TOOLS IN EHX Hands on session ► Email save diagnostic file to your trainer ► Crosspoint Map – make / break routes ► Matrix event log – ► Request a Matrix Overview ► Export a log file ► Upload a configuration from matrix Thank you! Thank you!