Download North Shore Orthopaedics and Sports Medicine

Desert Institute for Spine Disorders, PC
Medical Assistant Job Description
Job Summary: This position is responsible for clinic activities, direct patient contact,
medication refills, and authorizations for tests or medications, responding to patient
questions and working directly with the physician or other authorized providers to
augment patient management.
General Duties:
 Oversee patient flow.
 Assists the provider in planning and implementing marketing to increase business
 Establish and implements office policies, and procedures.
 Maintains knowledge of all areas of the practice and how each functions and
supports the practice.
 Ensures all patient concerns are handled correctly by recommending and
implementing corrective actions.
 Serves as liaison between the practice and outside doctors offices/hospitals
 Familiarity with and adheres to employee manuals, job descriptions and the policy
and procedure manuals for the front and back office.
 Maintains medical records by proper assembly, accurate and timely
documentation, accurate scanning, and confirming the accuracy of insurance
address, and referring physician data.
 Ensures that HIPPA and OSHA regulations are maintained and followed.
 Helps radiology organize and maintain film library.
 Medical Secretary
Clinical
 Prepare waiting room and exam rooms to be neat and comfortable.
 Prepare exam room equipment as needed (Models, teaching charts, instruments,
drugs, etc).
 Escort patient to exam room, prepare for exam, take vital signs as needed, take
history, remove sutures/braces/dressings, ensure x-rays, test reports, last dictation,
patient educational materials are available to the physician.
 Establish RELATIONSHIP with patient, answer questions, and reduce patient
anxiety.
 Assist physician with any procedures.
Job Description- Medical Assistant
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Discuss treatment with patient as directed by physician (medication, procedures,
surgery recovery, DME use etc.) and educate patient on use of any DME supplies
ordered.
Ensure charge tickets are complete with DX, CPT codes circled, any medications
given etc. and all charge tickets delivered to front office at the end of each day.
If DME supplies are used, proper paperwork is completed per policy.
Correctly complete lab requisition forms for outside lab.
Collect data (photos, measurements, and questionnaire) for clinical studies as
needed.
Obtain authorization and schedule office appointments, surgery, physical therapy,
and diagnostic or therapeutic tests, unless done by the front office scheduling
coordinator.
Obtain results of tests for next office day.
Document procedures, patient care, and patient discussions in the medical record.
Call in prescription refills.
Return patient phone calls in a timely manner.
Organize and attend scheduled in-services and educational programs.
Stock shelves with delivered supplies.
Order and maintain stock of all needed medical supplies.
Help physician/PA/NP complete disability forms, scan document into patient
chart, after fees are collected.
Accumulate data required for surgery (History and Physical report, recent
radiographs, MRI, and CT scans, preoperative clearance from PCP or other
specialist, lab, CXR, and EKG results.) 2-7 days prior to surgery.
Review all incoming radiology reports for action (infection, malignancy, tumors,
destructive lesions, fractures, and epidural hematoma), and notify the
physician/PA/NP ASAP. Review all lab results for abnormal values (especially
the WBC, C-Reactive Protein, and ESR) and notify the physician/PA/NP ASAP.
Office Hours:
Monday – Friday, 8:00am – 5:00pm. This position is also required to participate in
vacation and illness coverage when the other practice staff is unavailable.
Qualifications:
Must possess a strong knowledge of the health care industry. Two years plus medical
office management and supervision experience is needed. Must have the ability to create
a ‘team focused’ work environment; with proven communication skills with all levels of
employees and providers. Strong computer skills are required, including proficiency in
MS Office, MS Excel, etc.
Physical Requirements:

Full use of both arms and legs
Job Description- Medical Assistant
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Ability to frequently lift and carry up to 10lbs, Occasionally have to lift or carry
11-40lbs
Frequently have to bend/stoop, squat, climb, reach, crouch, kneel balance,
push/pull 5(five) to 7 (seven) hours or more
Ability to hear calls for assistance, emergency alarms, overhead directives, phone
calls, etc.
Ability to smell odors such as smoke, chemicals, human waste, etc.
Must be able to assist patients onto stretchers, perform assessment, remove
sutures/casts/braces/dressings. Must possess the ability to speak, write, see and
hear to perform the essentials of the job. Must possess verbal and written
communication skills in English.
Supervisory Role:
None
Organizational Data:
Reports directly to the physician.
I have been given a copy of this job description and acknowledge and except the duties
that are placed before me. If for some reason my actual office duties are not as
mentioned then I will notify the practice president of the said duties that are not
mentioned and/or need corrections and/or clarifications.
__________________________________________ _____________________________
Employee Signature
Print Name
Date
________________________________________________________________________
Supervisors Signature
Print Name
Date
Job Description- Medical Assistant
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