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JOB SPECIFICATION Job Title: Technical Project Manager – Monitoring Change Programme Division: BBC Monitoring Grade: 9 Context BBC Monitoring will move to being funded by the BBC licence fee from April 2013. The overall business plan incorporates the need to deliver significant change resulting in the formation of a change programme focused on three themes for change; Funded by the Licence Fee; Modernising our business and being more integrated with the wider BBC. The overall programme approach is one of business led ‘test and learn’ resulting in an iterative set of activities borne out of piloting new ways of working, tools and techniques. As part of this approach the modernising our business area includes a high degree of technology evaluation, selection, integration and implementation. As part of the management team there is need for a project manager with specific expertise in the management and delivery of technology solutions and systems integration to achieve business objectives. Purpose of the role Reporting to a BBC Monitoring Modernising Our Business project manager and operating within the overall change programme governance structure, the Technical Project Manager will be responsible for ensuring the successful delivery and integration of the technology solution components required by the Modernising Our Business change theme. The role will cover the full lifecycle from solution integration design, piloting potential component solutions, undertaking proof of concept trials, systems development and/or integration, testing, implementation, operational go-live and early operations support. Key responsibilities To work closely with the Modernising our Business work stream owners and leaders to plan and deliver the technical set of solutions, to agreed quality, time and budget. To ensure that an appropriate technical project delivery methodology is employed within the project and aligned with BBC project and development processes and in line with best practice. To work with Solution Design team to ensure solution design is fully integrated and robust To manage teams to undertake the technical activities involved in piloting potential component solutions or undertaking proof of concept trials To manage teams to integrate component solutions and to undertake technical testing and support functional/business testing Manage the technical implementation and operational go-live for new functionality and tools Use own expertise to assist in the creation and delivery of work stream products in conjunction with the work stream owner and leads To work with and under the direction of the Modernising Our Business project manager to: o Maintain the project schedules, identify the critical path and resolve critical issues o Propose and prepare the project for key stage gates o Implement and run the priority setting and change control; issue and risk management; dependency management; project planning; change management and stakeholder management ensuring operational priorities are appropriately considered o Communicate progress, escalate issues, risks and constraints associated with the technology components required o Develop an understanding and manage the different parties expectations to secure their buy-in. Work with them to further define scope, success factors, benefits and trade-offs in the solution o Develop the options and plans around the desired outcomes considering constraints such as operating environment, timescales, budget, scope, quality and risk to inform and enable o Ensure all expenditure is properly controlled, monitored, forecast and reported in accordance with BBC governance processes o Complete closure report documenting project status, outstanding actions, lessons learnt, reconciling project finances and asset management Manage relationships with any key external suppliers to the project, working with the Enterprise architect, solution owner and work stream owners. Build strong relationships with BBC Technology teams sharing expertise and learning Actively seek out relevant lessons learnt from other projects to enable the project team to learn from previous experiences Responsible for the production of Project Initiation Document(s) in accordance with the approved Programme Description Document. Responsible for the creation of project and pilot brief documentation including the documentation of evaluation criteria Contribution to the Business Case ensuring appraisal of different solutions and delivery options Ensure adherence to BBC policies & standards for project management, health and safety, legal and any other business compliance requirements Knowledge, Skills and Experience Essential Expert knowledge of programme/project management techniques Experience of delivering effective technology solutions based on a predominantly Off the Shelf packages and Open Source technologies using an integration approach rather than in-house development Good / expert knowledge of structured project methodologies specifically those associated with iterative rather than waterfall approaches Proven expert in identifying potential causes of risk and their impact on project success Expert knowledge of sources of technical project complexity Strong technical understanding and ability to engage with technical specialists as a respected peer Proven expert with planning, monitoring and reporting Proven expert in detecting and resolving problems Proven expert in quality management Significant communication (verbal, written, listening) skills Demonstrates expert Interpersonal skills Strong process management expertise Can interpret project management concerns and identify issues in a form that can be dealt with by senior management Can translate design authority and change management issues into project actions 5+ years working in full lifecycle technology delivery projects Personally managed 6+ projects successfully Highly Desirable Knowledge of interest in news and News Group activity Experience of data and content management solution delivery and systems integration projects Competencies Planning & Organising: Able to juggle priorities and can concentrate on several areas of work at one time. Is able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans project / programmes taking into account the degree of uncertainty, resource availability and inter project dependencies to ensure delivering within the time, cost and quality constraints Influencing and persuading: able to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change. Collaborative working & managing relationships: Experience of developing successful working relationships with a wide range of individuals and organisations, including at a senior / executive level. Recognises the importance of sharing and disseminating information and contacts. Takes care and time to maintain and develop existing relationships. Is aware of, and shows understanding and respect for, other people’s needs and actions. Values individual differences. Actively provides opportunities for others to participate in group situations. Has an ability to establish rapport quickly and effectively with new clients/ people Communication: The ability to get one's message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information Leadership: Demonstrates the ability to make things happen and is focused on the project / programme delivery. Builds a climate of trust with project or programme teams and all other stakeholders. Ensures inter project issues, conflicts and dependencies are fully identified and appropriately resolved, escalating where required Flexibility: Adapts and works effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one's own organisation or job requirements Understanding diversity: Understands and appreciates the uniqueness of self and others. Demonstrates, and is committed to improving, understanding of why people react in particular ways. Understanding diversity in its widest sense. Demonstrates a commitment to improving diversity in the BBC. Takes a balanced approach to discussing and taking action on diversity issues. Articulates how individual differences can benefit the BBC