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Identifying what consumers want and need (Demand) AS Business Unit 1 Lesson Objectives • To be able to identify the factors that affect demand in a market • To be able to discuss in the interaction between supply and demand • To be able to draw diagrams which illustrate the interaction between supply and demand • To be able to discuss the benefits of market orientation • To be able to answer a past paper question based on the theory Starter • When you go to the shops to buy something – what changes your mind about what to buy? • Weather? Trends? LO: To be able to identify the factors that affect demand in a market Answers to starters? • What affects your demand as a consumer? • Maybe you said weather, personal circumstances (pregnant need baby clothes), but how about trends? Loom bandz the current trend, but will it be popular next year? LO: To be able to identify the factors that affect demand in a market Definition of demand • Demand is the amount of goods and/or services a consumer is willing to buy at a given price. LO: To be able to identify the factors that affect demand in a market Section 1 – factors affecting demand Factors affecting demand - population • Population structure is an important determinant of demand • Current aging population what kinds of new products and services might be demanded? LO: To be able to identify the factors that affect demand in a market Factors affecting demand - tastes • Tastes – discuss how mobile phone market is influenced by taste. • Consider ages of children having phones – has this created new demand with new social norms? • When you are a parent do you intend to give your child a phone? LO: To be able to identify the factors that affect demand in a market Factors affecting demand - substitutes • If you wanted coffee from a machine but that was broken you would then maybe want tea. If the tea was also broken you would have hot chocolate because you want a hot beverage and these goods are substitutes for each other. LO: To be able to identify the factors that affect demand in a market Factors affecting demand – complimentary goods • If you buy this blue ray player…. You need to buy the disks for it And you may wish to buy other Goods to go with it… LO: To be able to identify the factors that affect demand in a market Factors affecting demand – non price competition • This is where companies seek to get competitive advantage over a rival company (Pepsi vs Coke) by using anything other than price (Why? Price war?) Companies want to stimulate demand AND enjoy healthy profit margins • Quality • Innovation • Differentiation • Promotion LO: To be able to identify the factors that affect demand in a market Factors affecting demand - incomes • You get paid – which is nice • Then you have to pay your bills like rent and food (can you think of any other regular bills?) • What is left is called disposable income • As your disposable income rises you will demand more NORMAL goods and some LUXURY goods • As your disposable income gets lower you will demand more INFERIOR goods LO: To be able to identify the factors that affect demand in a market Factors affecting demand (anything other than price; tastes, population etc) Price D1 D D2 Quantity Factors affecting demand - price • Ever been in a sales frenzy? • Ever queued for the next sale? Was it worth it? • Ever waited until an item was discounted until you bought it? • Daily mail article about sales frenzy Factors affecting demand - price Price Demand curve Quantity Section 2 – interaction between supply and demand Supply • The quantity of goods supplied will rise as the price rises. • The market is a profit signalling mechanism – as profits are made new companies enter the market and supply to customers • Making goods that are demanded is the best way to make a profit Supply Price Supply curve Quantity More profit – more producers enter the market: Price s s1 Quantity Equilibrium point Price P1 P P2 Q Quantity Quiz Changes in demand and supply does curve go right or left? 1. 2. 3. 4. A Fall in supply A fall in demand A Rise in supply A Rise in demand Section 3 – benefits of market orientation (progress) Benefits of market orientation? • Product orientated • Company produces what they are good at producing and hopes that the customer will buy • Model T ford – all same, all black • Market orientated • Company produces what it thinks that the customers want and need, based on their specific demands • Modern car companies, new cars can be ordered in a rainbow of colours and features Sample question 1 Answer question 1 Answer is A Defines Market orientation is showing a sensitivity to customers’ requirements (1 mark) - Such as producing fuel efficient cars/cars with technology (1 mark) - Which therefore increases the likelihood of a sale (1 mark) Up to 2 of the marks above can be achieved alternatively by explaining distracters, e.g. - D will cause costs/prices to increase, which will reduce production/demand. (1 mark) Sample question 2 Answer question 2 Answer C Defines demand as the amount consumer are willing and able to but at a given price (1 mark) - If a young adult returns to their parental home they would not have a home of their own (1 mark) - Which would mean that they would not be using as much electricity/ a share of an increased overall electricity bill would be now used (1 mark) Up to 2 of the marks above can be achieved alternatively by explaining distracters, e.g. - Moving back home might actually give them more disposable income (1 mark), which might increase demand for alternative products such as clothing/computer games (1 mark) - Clothing is a necessity so demand is unlikely to fall (1 mark) Sample question 3 From second half of the paper after cup cake case study Explain two factors that could affect demand for Anna’s Cakes [6] Answer question 3 Knowledge 2, Application 2, Analysis 2 Knowledge: up to 2 marks are available, e.g. for describing what is meant by demand/demand factors – the amount of product/service which people are willing and able to buy at a given price, at a given time OR lists factors such as income, taste, fashion, demographics, marketing aspects (location, product, advertising), price of substitutes/complements OR refers to data in chart Application: up to 2 marks are available for relating the above to Anna, e.g. the number of weddings (reference to fig 1), Anna’s reputation for baking delicious cakes, growing number of corporate events, endorsement by Vogue magazine. Analysis: up to 2 marks are available for providing reasons/causes/consequences, etc. e.g. if there is a recession, then typically incomes fall and the demand for luxury products like cakes tend to fall. Fewer marriages may mean fewer receptions which may lead to a decline in the demand for her wedding cakes. Both factors needed for full marks (max 3 marks for one factor explained)