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Managing for Shareholder Value and the Role of Strategy Paul C. Godfrey Marriott School of Management Brigham Young University What is Shareholder Value? • Shareholder value is the share price of the firm • The primary responsibility of management – Milton Friedman: The social responsibility of business is to make a profit – Profit is primary, but not exclusive • Share price allows comparisons between companies across industries and sectors • Share price is based on the future expected returns (dividends and capital appreciation) of the firm Divt Pt P0 t (1 r )t 0 (1 r ) t Valuing Future Earnings Management’s Forecast Current Quarter’s Performance Earnings Risk Discount Time Earnings Defining Market Capitalization Market Capitalization: The present value of future earnings discounted for risk Time Market Cap and Strategy GAP Earnings GAP (Competitive Advantage Gap) • Advantage over closest rival • Creates superior returns CAP Time CAP (Competitive Advantage Period) • Barriers to competitor entry, customer exit • Sustains superior returns Earnings GAP CAP Time Time Earnings Earnings Increasing Shareholder Value GAP & CAP Time What is Strategy? • Strategy has to do with choosing among alternative paths for translating goals into action in ways that create competitive advantage • Strategy is long term • Strategy is the heart of GAP and CAP • Strategy involves attitudes, activities, and assets • Strategy is a “map” of where you want to go, what you have, and what you need to get there GAP and CAP: The Strategy Puzzle External Fit Scope Added Value Internal Fit External Fit • What is the structure of the industry? • How is the industry related to the general economy? Other industries? • What competitive dynamics drive the industry? • What strategic positions are available? Which are attainable? External Fit Added Value • How does the business add value to its customers? • How does the business add value to society? • Does the value added justify the cost of the product? • What buyer benefits accrue from using the firm’s product or services? Added Value What is added value? • Net buyer benefit is the essence of competitive advantage • Net buyer benefit acts as a shield against competitive erosion • Net buyer benefits can be cost or differentiation related • A great proxy for NBB is the level of price discounting needed to move a product Net Buyer Benefit Margin Total Costs to the firm Price Scope • What businesses is the corporation in? • What businesses could the corporation enter? • Which new businesses would add value to existing customers? • Can new products or services give the firm access to new customers? Scope Internal Fit • How does the firm structure its operations? • How is authority spread in the organization? • What is the firm’s culture? What are the shared values? • What level of alignment exists between the internal elements of the firm? Internal Fit Strategic Position External Fit Added Value • How does the firm position itself in the industry to maximize its value added return to its customers? • 09 September—07 October • Soft Drink Industry, Professional Sports, Computer Industry, online auction business Strategic Leverage • How can the firm parlay its existing resources in to new value-added businesses? • 09 October—23 October • Corporate Strategy Scope Added Value Strategic Alignment • How should the firm structure its internal operations in order to maximize its value added? Added Value • 28 October—18 November • Strategy Implementation & General Management Internal Fit Conclusion • Increasing GAP and CAP depends on: • The ability of management to understand each piece of the strategy puzzle, and • The ability of management to successfully deal with positioning, scope, and alignment Two views of strategy • Strategy is an executive function • Strategy matters at every level of the firm • Top managers control resources and set direction • Middle managers, supervisors, and employees all influence strategy • Top management has the perspective and knowledge to set strategy • Lower level employees have deep knowledge of customers and markets that is strategically important • Strategy is something lower level employees don’t need to know • Strategy matters for everyone Why does Strategy matter? Finders Partners, Senior Managers Minders Managers, Middle Managers Grinders, Staff Employees Internal • Set direction for company • Forge alignment External • Understand how firm adds value to customers • Effectively sell products or services Internal • Forge alignment for division or work group External • Understand how firm adds value to customers • Forge alignment with company objectives • Sell services and get promoted Managing Me, Inc. • The most important firm you will ever direct is you – Professionally – Personally – Marriage & Family • What role will strategy play for you? Strategy and Cash Flows Locus of Economic Value Creators of Economic Value Organization Employee Business Owner Individual Others Self-Employed Investor Market Taken from : Robert Kiyosaki, The Cash Flow Quadrant, Warner Books, 1999 Which Path Will You Take? Locus of Economic Value Creators of Economic Value Organization Employee Business Owner Individual Others Self-Employed Investor Market Taken from : Robert Kiyosaki, The Cash Flow Quadrant, Warner Books, 1999 Questions to consider • How much of your income will come from each quadrant in – 5 years? – 10 years? – 20 years? • What strategic position will help you achieve your goals? • Where will strategic leverage add value? • How will you maintain strategic alignment?