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Applications Developer
Member Number: 424242
Santa Clara, CA 95054
Portfolio: https://www.beyond.com/people/424242
Professional Information
Job Function: Information Technology, Healthcare & Medical, Merchandising, Purchasing & Retail
Education: Post Graduate Degree
Employment: Any Position Type
Salary: $85-85k
Citizenship: H-1 Visa
Resume
Profile
Software Engineer with design & development experience in CRM; MS from IIT
Key developer in various Enterprise Application Integration (EAI) projects
Excellent programming skills in web, Microsoft centric technologies and Java
Fluent in database programming, both Oracle and Microsoft SQL Server
Computer / Technical Skills
Packaged Applications: Siebel (Configuration, VB/COM, EIM, WorkFlow, Actuate, Administration) ***any (Interaction
Platform, Analytic Platform)
Genesys (TServer, API)
Languages: Java, JavaBeans, Servlets, Swing, AWT, EJB, JScript, VB, VBScript, ASP, PL/SQL, JSP, XML, MSMQ,
HTML, C***, UML, Visual InterDev, VisualAge, IIS
Database: Oracle, MS SQL Server
Operating Systems: Windows ***, NT, 9x, Unix (Solaris, AIX), Linux
Work Experience
Siebel Developer, Quest Software, Irvine, CA Sep *** to Present
Languages/Tools: Siebel ***, Siebel Tools, VB, PL/SQL, EIM, JScript, Java, Actuate
Key developer during design, implementation, rollout and post-production support for Quests global SFA implementation.
Designed and developed an interface between Siebel and Oracle Financials.
Created custom business components, applets, views, escripts etc., using Siebel tools and objects.
Configured Siebel workflow and assignment manager
Developed custom reports in Siebel using actuate reporting software.
Developed simple VB/COM applications to import data from legacy systems into Siebel.
Applications Developer
Created custom interface between Siebel and clarify system to transfer customer and order information between the two
systems.
Evaluated upgrade from Siebel *** to Siebel *** Created test environments with production data and tested the upgrade
process.
FCW Consulting, Campbell, CA Jul *** to Aug ***
Developer, FCW Consulting Jul *** to Aug ***
Languages/Tools: Siebel ***, Siebel Tools, Genesys Tserver API, VB
Lead Developer in charge of configuring a custom integration between Genesys CTI software and Siebel.
Various events such as agent login, DN registration, Outbound calls, Call Conference, Call Transfer, Call Release etc
were mapped between Siebel and Genesys.
Developer, Client - Brokat Software Apr *** to Jun ***
Languages/Tools: Siebel ***, ***any, Oracle ***, ASP, XML, Javascript, MSMQ
Responsible for the overall system design and prototype advanced customizations in Siebel.
Designed viable data mining solution with Epiphany and created specifications for each of the requirements and reviewed
them with the client.
Mentored and provided directions to junior developers and reviewed their work.
Aided in creating the project plan for implementation phase and test plans for user acceptance.
Application Engineer, Client - *** Aug *** to Mar ***
Languages/Tools: ***any, VBML, SQL Server ***, ASP, XML, VB COM, Javascript
Lead developer in charge of design and development of a fully integrated Order management and customer service
application aimed at automating the customer service processes for ***. The application handled claims, credits, price
matches, reinstatements and return merchandise authorization requests. Designed a majority of the processes and
developed four of the main Dynamic screens (GUI and process flow) and created a custom login process using VBML
(IPs development environment). Identified and resolved key bottlenecks as part of application and database performance
tuning reduced response time by ***%.
Developer, Client - Ventro Jun *** to Jul ***
Languages/Tools: ***any, VBML, Oracle *** (Oracle Financials), Javascript, MSMQ
Designed and implemented a Customer Service application (Epiphany IP) including custom email routing and integration
with Oracle Financials backend. Trained the client in epiphanys development environment and completed knowledge
transfer at the end of the project. Identified and resolved product defects relating to oracle context server by working with
***any engineering team.
Developer, Client - IBM Oct *** to May ***
Languages/Tools: Siebel ***, Java, JavaBeans, VisualAge, Oracle ***
Configured Siebel objects to fit the needs of integration with IBM Web Sphere Commerce.
Designed an NT service to facilitate on demand import into Siebel using VB/COM.
Designed a GUI front-end using javabeans for a highly scaleable EAI product, which allows a company to blend its CRM
and e-commerce systems together with minimal programming. The first release integrated IBMs Web Sphere Commerce
and Siebel
Applications Developer
Graduate Student, Cornell University Jul *** to Jun ***
Languages/Tools: Java, Visual J***, Microsoft Assembler, JLex, CUP Parser
Designed and implemented a compiler using java for a java-like object oriented language called iota+. Compiler compiled
iota+ to assembly code. The various stages included lexical analysis, parsing, semantic analysis, type checking,
intermediate code generation, assembly level code generation (using MASM) and simple optimization.
Designed a completely pipelined RISC processor using Xilinx Foundation Tools for simulation
CS Related Courses at Cornell
Data Structures and Algorithms, Compilers and Translators, Practicum in Compilers and Translators, Discrete Structures,
Computer Organization and Architecture, Java Programming
Education and Training
PhD candidate, Cornell University, Ithaca, NY July ***June ***
Master of Science, Indian Institute of Technology (IIT), Bombay, July ***May *** ***any Analytic Platform Training, July ***
Octane (currently ***any Interaction Platform) Training, Feb ***
MS SiteServer Commerce, Oct ***
Siebel *** Training Aug ***
Genesys, July ***
Academic Awards and Honours
Sundar Agarwal Fellowship at Cornell University
Ranked in top ***% in IIT-JEE `***
Ranked ***th in ***th grade in Karnataka State, India
Ranked ***th in ***th grade in Karnataka State, India