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Narrative Outline I. SOCIAL WORK WITH COMMUNITIES Social work with communities is a generalist practice method that enables individuals and groups to achieve a more desirable level of life satisfaction as well as more effective levels of adaptation. A. Community: Definition and Social Work Roles 1. Community can be defined as a group of individuals who live in close proximity to one another, who share a common environment, including public and private resources, and who identify themselves with that community. 2. Roles Played by Social Workers in Communities Generalist social work practitioners engaged in community practice play many of the same professional roles as those who work with individuals, families, and groups: • Social workers may serve as a broker with several agencies to obtain resources necessary for the achievement of intervention goals. • The social worker in community practice may serve as an enabler in seeking to help people identify and clarify their problems (assessment) and in supporting and stimulating the group to unite in its efforts to secure change. • The social worker in community practice may function in the role of advocate for a client system in confronting unresponsive representatives of community institutions. • A social work community practitioner might serve as an activist who seeks change in institutional response patterns. B. Community Practice Approaches Social work with the community, like other methods of social work practice, is based on planned change. It assumes familiarity, skill, and experience on the part of the social worker, including the basic social work skills of problem identification, data collection, assessment, analysis (or interpretation), and the development of planned intervention. Social workers who routinely practice with communities generally use a social action, social planning, or community development approach. 1. Social Action - This approach, popularized by Saul Alinsky, stresses organization and group cohesion in confrontational approaches geared to modify or eliminate institutional power bases that negatively affect the group. 2. Social Planning – This approach emphasizes modifying institutional practices by applying knowledge, values, and theory – a practical, rational approach to problem solving that assumes well-intentioned people will be responsive to sound arguments. 3. Community Development – This approach considers and respects the diversity of the population and uses those differences as strengths in achieving community betterment for all citizens. II. POLICY PRACTICE A. The Development of Social Welfare Policy DiNitto (2000) defines social welfare policy as “anything a government chooses to do, or not to do, that affects the quality of life of its people” (p.2). Social welfare policies are influenced by the prevailing social values of the time. Day (2003, pp. 5-12) identifies the following social values that have the potential for impacting the development of social policies: 1. Judeo-Christian charity values – those who require assistance have a right to help, and society has an obligation to respond. 2. Individualism – failure to achieve is the fault of the individual and not society. 3. The Protestant work ethic and capitalism – work is a means of achieving religious salvation, individualism, personal achievement, and the morality of wealth. 4. Social Darwinism – the lives of the “economically unfit” should not be saved by giving them public assistance. The poor are morally degenerate and should perish, and any society that aids the poor will be destroyed by their immorality. 5. Patriarchy – power and authority are vested in men. 6. The New Puritanism – this perspective emphasizes a return to patriarchy and the Puritan values of the past: chastity (particularly for women), honesty in dealing with others, abstinence from things defined by religion and customs as immoral, and behavior that will not offend others. 7. Marriage and the nuclear family – an emphasis is placed on preserving the traditional marriage system – husband, wife, and one or more children. 8. The “American Ideal” – an unhealthy focus is placed on looking and acting a certain way, coupled with race and gender stereotypes. Taken alone or in combination, these values can have a powerful impact on the social welfare policies that guide the work of the social work profession. Gilbert and Terrell (2000, p.60) view social welfare policy as an explicit course of action and focus on decisions and choices that help determine the outcomes of that course of action. They believe that social welfare policies can be interpreted as choices among principles determining what benefits are offered and to whom, how the benefits are provided, and how they are financed. III. MODELS OF POLICY ANALYSIS Haynes & Mickelson (2003, pp. 69-74) argue than an understanding of policy models (patterns of something to be made) is central to simplifying and clarifying our understanding of social welfare policy. They offer the following models as a framework for understanding how social welfare policy is developed and implemented: 1. Institutional model – with this model, the focus is on social welfare policy as the output of government institutions such as Congress, state legislatures, the courts, and political parties. 2. Process model – with this model, the focus is on gaining an appreciation for and an understanding of how social welfare policy decisions are made. 3. Group theory model – with this model, the focus is on the interaction between political interest groups such as advocacy groups, policy institutes, or “think tanks”, political action committees or PACs, and lobbying organizations. 4. Elite theory model – with this model, the focus is on the preferences, values, and behavior of a “governing elite, usually at the expense of other members of society. 5. Rational model – with this model, the focus is on efficiency, positive outcomes, cost benefit, long-term results, and the common good. Rational policy making is comprehensive, objective, and free from the influence of special interest groups. 6. Incremental model – with this model, the focus is on using existing policies as a baseline for change. Attention is concentrated on how new or proposed policies affect (increase, decrease, or modify) that base. This approach typically involves limited change, political expediency, or fine-tuning rather than dramatic change, resulting in something for everyone and minimal conflict. IV. THE PRACTITIONER’S ROLE IN SOCIAL WELFARE POLICY The formulation and development of social welfare policy are not one-way undertakings. Social work professionals have an important role in defining and shaping social welfare policy as well. V. ADMINISTRATION AND DELIVERY OF SOCIAL WELFARE SERVICES A. Meeting the Challenge Above all, the major task of the social welfare agency’s administrator is to bring resources, opportunities, and goals together in such a way that a variety of social missions are accomplished. B. Weighing the Client’s Best Interests The professional social worker in the social service agency needs to steer between two dangers. Rigid adherence to the rules can result in a subtle but debilitating form of tyranny. On the other hand, over-involving clients in decisions that affect the structure and nature of services being offered can result in a limited agency perspective. VI. SOCIAL WELFARE AGENCIES: A HISTORICAL PERSPECTIVE Organized social welfare in colonial America was practically nonexistent. Times were tough and resources were scarce. All able-bodied adults were expected to work to support themselves and their families. Adults who could not care for themselves through no fault of their own (the disabled and the elderly) were provided care in the home of another or were relegated to almshouses where they received minimal care. Able-bodied individuals who refused to work or were unable to find work were placed in workhouses where they lived in squalid conditions, sometimes with their children, in return for forced work. The private voluntary sector began to grow in the 1700s in response to the public disgrace over the living conditions in the almshouses, including the fact that children lived with the adults in the same quarters. Limited government involvement in providing social welfare services continued throughout the 18th century and well into the 19th century. The care for the poor and the needy was almost exclusively the purview of religious institutions and private charitable organizations. Successive waves of immigration throughout the 1800s, coupled with the aftermath of the Civil War, brought a rapid expansion of private voluntary agencies (Charity Organization Societies and settlement houses), particularly in urban areas located along the eastern seaboard and in large Midwestern cities such as Chicago. It wasn’t until the stock market crash of 1929 and the ensuing Great Depression that the federal government assumed a major role in the American social welfare system. The passage of the Social Security Act in 1935 marked the formal entry of the federal government into the public social service arena. The growth of federal government involvement in public social programs continued through the first half of the 20th century. The growth peaked with the War on Poverty and the Great Society programs of the Johnson administration and has been on the decline since that time. Successive Republican presidential administrations since the 1970s have placed an emphasis on a “new federalism” characterized by limited government involvement, a transfer of responsibility for social welfare programs to the states through block grants, a renewed emphasis on personal and family responsibility, the privatization of public social services, reliance on religious institutions and faith-based organizations and the private voluntary sector to pick up the slack, and strict accountability requirements. As a result, even though there are many more resources available, the contemporary social welfare system in the United States is similar in many ways to the one found in colonial America. VII. CONTEMPORARY STRUCTURES Today, organized social service activities are provided directly by local, state, and federal governments, by sectarian or faith-based organizations, and by private nonprofit agencies. Private nonprofit social agencies provide a host of services to individuals, groups, neighborhoods, and communities. They also serve as an organizing entity and conduit for charitable funds and voluntary efforts. VIII. RESEARCH PRACTICE Given the increased demand for accountability by those who fund social welfare programs, research plays an ever-increasing role in determining how resources are allocated. Social work as a profession is committed to empirical research to generate new knowledge and evaluate practice methods to ensure that client systems at all levels are adequately served. A. Disciplinary Research Disciplinary research is the term used to distinguish investigations designed to expand the body of knowledge of a particular discipline. The intent is explanation for its own sake. Disciplinary research begins with a paradigm or perspective that structures the research, the research goals, and the research methods used. The paradigm directs the investigator to where and how to seek evidence. B. Policy Research Policy research is a specialized form of inquiry whose purpose is to provide reliable, valid, and relevant knowledge for public officials, agency managers, and others to support the decision-making processes of government. The importance of policy research cannot be underestimated. All too often, social policies are formulated that have no empirical basis. Such policies are doomed to fail at some point because they do not reflect the realities of the situations they address. C. Evaluative Research Evaluative research is used to assess the efficacy of a particular policy or set of policies or to measure the impact of a particular intervention approach. In addition to evaluating the effectiveness of social work programs, social workers also evaluate the effectiveness of their direct work with clients. D. Demonstrating a Causal Connection It is insufficient to report that a favorable outcome occurred while a program was in place. The evaluator must demonstrate that the outcome reasonably can be attributed to the policy action or program and not to some other explanation. Regardless of the level of sophistication of the researcher or the statistical tools available to analyze results, the researcher cannot prove that A caused B. The best he or she can do is to conclude that there is a strong relationship between the two. Thus, social science evaluation can be used to help decision makers reject bad policy, but it cannot help them select with certainty the “best policy.” IX. THE STATUS OF SOCIAL WORK IN COMMUNITIES, POLICY ADMINISTRATION, AND RESEARCH Social workers’ status as professionals depends on the presence of two conditions: a recognized body of knowledge that can be transmitted, and a defined and legitimized (that is, often-certified) area of activity. Increasingly, social workers are saying that their practice wisdom is highly relevant to policy development. To date, however, this policy-practice perspective has not been highly developed. A clear challenge for the future is to find ways to make the practice knowledge – the local knowledge about effective interventions – a central part of policy development. Regardless of the auspices of social agencies in which they work, social workers must maintain a strong professional presence in both the policy and practice arenas at the community, state, and national levels. X. CAREER OPPORTUNITIES IN COMMUNITY SOCIAL WORK, POLICY, ADMINISTRATION, AND RESEARCH An almost infinite number of career opportunities are available for social workers in the areas of community social work and policy, administration, and research. Agencies such as family service agencies, state departments of human services, hospitals, correctional centers, mental- health agencies, programs that work with persons with disabilities, school social services, youth organizations, and a variety of related service delivery organizations use community practice methodologies. Social workers are employed as policy analysts by many state and local government agencies and as policy advocates for organizations advocating for the needs of constituent groups they serve. Social workers serve as administrators of large state agencies, local government agencies, and private agencies of all sizes. Social workers are also engaged in a variety of research-related jobs. XI. SUMMARY If this chapter has one message, it is that policy, administration, research, and practice at all levels are not separate spheres, but interrelated domains, each fundamentally dependent on the other. All social workers need to be involved in evaluating their efforts and continuing to generate new knowledge that can be used to strengthen social welfare policies and services.