Download Q: What is the current organizational structure of Families First? A

Q: What is the current organizational structure of Families First?
A: Although Families First is in many respects a “traditional” social services non-profit organization, our
structure has adopted modeling from both the business world and the non-profit world. Thus we
consider ourselves a “for purpose business.” Executive-level management is spearheaded by five
members of C-Suite: Chief Executive Officer (CEO), Chief Programs Officer (CPO), Chief Development
Officer (CDO), Chief Financial Officer (CFO), and Chief Information Officer (CIO). Supporting C-Suite are
our Program Directors, including a Director of Child & Youth Permanency, Director of Healthy Families &
Relationships, and Director of Behavioral Health. Below the director-level position are Program
Managers.
Our Senior Leadership team is composed of C-Suite and Program Directors, while our Leadership team
includes C-Suite, Program Directors, and Program Managers.
Q: How will the implementation of a new strategic initiative change the organizational structure of
Families First?
A: As our new strategic initiative guides us from operating as a traditional non-profit agency to a social
enterprise, we expect our organizational structure to adopt operational models and systems further
embracing principles of the business world. Specifically, we expect to restructure our C-Suite to
ultimately include a Chief Strategy Officer. We expect this transformation to be particularly significant to
the evolution of our organization, and consider the transition to becoming a “for purpose business” to
be pivotal in our agency’s trajectory in the future. We anticipate and expect that the strategic planning
process will ultimately guide and inform our future organizational structure.
Q: What are the budget parameters and expectations for the strategic consulting project?
A: At this juncture we would like the respondents to the RFP to share how they can uniquely help us
achieve our goals and objectives and the cost for doing the same.
Q: How flexible is the timeline provided in the RFP?
A: The date for the Board retreat, January 18-19, 2017 is firm. The exact date for completion and Board
approval of the project is flexible. Board approval must occur on or before the annual meeting on May
17, 2017. A timeline that projects an earlier date for this is welcomed.
Q: What is the level of readiness among the Board and staff to accept significant organizational
change?
A: Many of our Board members are more tenured, seasoned executives and are thus very familiar with
the process of organizational re-structuring, and are eager to embrace it. Our less tenured Board
members are equally eager to learn and adapt to organizational change. Our staff mirrors this
willingness to accept and embrace agency change. Both staff and Board look forward to and will benefit
from a strategic planning process that informs and educates us regarding organizational structures that
may be nontraditional or unique, but will ensure future success.