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Motivational complexity of green consumerism Johanna Moisander International Journal of Consumer Studies 31/4 (2007) 404-409 Johanna Moisander • Professor of Organizational Communication at Aalto University, Helsinki • Research interests: corporate responsibility and strategic change (Aalto University, undated) Green consumerism What is green consumerism? “the purchasing and non-purchasing decisions made by consumers, based at least partly on environmental or social criteria” (Peattie cited in Muldoon 2006:1) Central idea of the article Green consumerism is a responsibility too heavy and too complex for being the project of an individual consumer. Communities of consumers or rather social grass roots movements can deal with it better. Key concepts Utilitarian perspective “places the locus of right and wrong solely on the outcomes (consequences) of choosing one action/policy over other actions/policies” (Online Guide to Ethics and Moral Philosophy 2002) Key concepts Motivation “the problem of accounting for direction, vigour and persistence of behaviour” (Atkinson in Moisander 2007:404; original emphasis) Motive “something (as a need or desire) that causes a person to act” (Merriam Webster, undated) Key concepts Behavioural category “the set of acts that have a common goal or valued end state” (Ajzen and Fishbein cited in Verhallen and van Raaij 1986:24) Key concepts Free rider problem • n-prisoner’s-dilemma • Logic of collective action Captured in the popular slogan: “Let George do it.” (Stanford Encyclopaedia of Philosophy:2003) Line of reasoning Moisander’s analytical framework is a simple model of motivation. She employs it to provide new insights in the motivational challenges of green consumerism. Simple model of motivation Primary motives overt – hidden Selective Motives overt – hidden Resources personal Motivation BEHAVIOUR Ability Opportunity external see Moisander 2007:405 1. Motivational challenges Diversity of primary motives “the basic strategies and areas of environmental concern are many and there is little agreement upon what qualifies for environmentally sound behaviour with respect to the general goal of protecting environment” (Moisander 2007:406) Which are the appropriate consumption strategies? Disagreement on: • Basic objectives and strategies of green consumerism Radical versus liberal • Criteria for ecologically sound products/ services • Areas of environmental concern Moisander’s first point 1.Green consumerism involves difficult value judgements. 2. Multiple selective motives Ecologically responsible consumption = behavioural category But: • Relevant elements? • Weight of each behaviour? • Extent of behaviour? Moisander’s second point 2. Most green consumers perform only what they interpret as their “fair share of the things that they know and come to think of as environmental-friendly behaviours that can be done” (Moisander 2007:406). 3. Personal resource constraints Green consumerism requires careful deliberation and often even: • Specialist knowledge • Practical skills, task knowledge. But: “controversial and dubious nature of ecological information” (Moisander 2007:407) Moisander’s third point 3. For green consumers it is often difficult to decide what is the correct thing to do. They need knowledge, skills and information – information that is often confusing. This may either demotivate or serve as an excuse. 4. Motivational conflicts and moral complexity Question of both normative ethics and philosophy • Commitment problem • Need for understanding of ethical issues involved • Utilitarian perspective of consumer’s decision-making problematic Moisander’s fourth point 4. There are many alternative ways of reflecting on the ethical issues of green consumerism. Conclusion Ecologically responsible behaviour: 1. Involves difficult value judgements 2. Differs significantly from consumer to consumer 3. Depends on information that is often confusing rather than helpful 4. Includes moral deliberation that can be based on different concepts Conclusion Problematic: • Public discourse expecting too much of green consumers • Framing consumers only as powerful market actors bringing about social change by their purchasing power • Environmental policy focusing only on individual consumer Future directions • Consumer research focused on groups, communities and cultures • Challenge of “dominant individualistic techno-economic discourse” (Moisander 2007:409) • Introduction of new perspectives on human dimensions of environmental policy, new possibilities “for consumers as citizens” (ibid.) References • Moisander, Johanna (2007): Motivational complexity of green consumerism. In: International Journal of Consumer Studies 31 (4): 404-409. • Muldoon, Annie (2006): Where the Green Is: Examining the Paradox of Environmentally Conscious Consumption. In: Electronic Green Journal 1 (23): 118. • Verhallen, Theo M.M. and van Raaij, W. Fred (1986): How Consumers Trade Off Behavioural Costs and Benefits. In: European Journal of Marketing 20 (3/4): 1934. Online References: • Aalto University (undated): Johanna Moisander. Internet: https://people.aalto.fi/index.html?profilepage=isfor#!johanna_moisander (15/06/2013). • Merriam Webster (undated): Motive. Internet: http://www.merriamwebster.com/dictionary/motive (15/10/2013). • Online Guide to Ethics and Moral Philosophy (2002): http://www.phil.cmu.edu/cavalier/80130/part2/sect9.html (15/10/2013). • Stanford Encyclopedia of Philosophy (2003): The Free Rider Problem. Internet: http://plato.stanford.edu/entries/free-rider/ (15/10/2013).