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Stockbrokers The Barclays Stockbrokers SIPP Terms and Conditions Contents Section 1 3 Appendix 1 – Additional Terms for Cash Management 29 1. Applications 3 1. Our legal relationship 29 2. Contributions and transfers 3 2. Payments into and from your Cash Account 29 3. Dealing and investment 4 3. Payment Orders 30 4. Services 5 4. Refusing Payment Orders 31 5. Pension administration charges 5 5. Your obligations 31 6. Risk warnings 6 6. Fees, Interest and Charges 31 7. Indemnity and exemptions from liability 6 7. Ending the Cash Account relationship, 8. Instructions and notices 7 9. Complaints 7 8. Variations 32 10. Amendment 8 9. Interest 32 11. Termination and suspension 8 10. European Savings Directive (“ESD”) 33 12. Miscellaneous 9 11. Varying the interest rate 33 13. Data protection 9 12. Payments into your Account 34 14. Financial Services Compensation Scheme 9 13. Unauthorised payments 34 15. Cancellation rights 9 14. Our liability 34 16. Jurisdiction and law 10 15. Statements 34 Section 2 Dealing and Investment administration 11 16. Definitions 34 Terms and Conditions 11 Schedule A: Information on how BBPLC executes 1. Introduction 11 clients order & the execution venues that BBPLC use 38 2. The BBPLC service 11 Part 1: Our typical dealing arrangements 3. Looking after investments in your SIPP 12 for different types of investment: 38 4. Corporate actions 13 Part 2: The execution venues that we use: 38 5. Dealing 15 Schedule B 39 6. Settlement and charges 18 Investment Specific Risks 40 7. Agents 18 Schedule C 41 8. Your money 18 9. Restrictions 21 10. Your responsibilities 21 11. Keeping you informed 22 12. Circumstances beyond our control 23 13. General 23 14. Conflicts of interest 23 15. FSCS 24 16. Ending this Agreement 25 17. Tax 25 18. International taxation arrangements 25 19. Automatic dividend reinvestment 26 20. Dormant and lost accounts 26 21. Assignment 26 22. Dealing with personal representatives and insolvency practitioners 28 23. Pooling of Investments 29 24. Corrections 29 services or products 32 Introduction Section 1 This document details the Terms and Conditions for the 1. Applications Services provided to you, as the holder of a Self Invested 1.1Applications must be made in a form determined Personal Pension from BBPLC, by AJ Bell Management from time to time by AJ Bell. Membership of the Limited (“AJ Bell”). Scheme will only commence upon notification by AJ Bell to you following receipt and AJ Bell’s AJ Bell is the Scheme Administrator of the Scheme and acceptance of a Contribution or Transfer. AJ Bell carries out the administration and management of the may decline any Application, Contribution or Scheme, which is a registered pension scheme under Transfer at its absolute discretion. Chapter 2 of Part 4 of Finance Act 2004. Sippdeal Trustees 1.2On becoming a Member you agree to be bound by Limited (“STL”), a wholly owned subsidiary of AJ Bell, these Terms and Conditions and the Scheme Rules, is the trustee of the Scheme and acts for all purposes as amended from time to time. In particular, you at the direction of AJ Bell. agree that you will not require, nor attempt to require, the withdrawal of funds held under your SIPP other As trustee, STL is the legal owner of all assets within the than in accordance with the Scheme Rules. In the Scheme. Your entitlement is to the future benefits which event that an unauthorised payment is made, you will become payable under the Scheme in line with the agree to AJ Bell deducting the amount of any scheme Scheme Rules and the HMRC rules which apply at the time sanction charge, or other charge, levied by HMRC on benefits are drawn. AJ Bell from your SIPP in order to pay that charge to HMRC. If there are insufficient funds held in your SIPP, AJ Bell is authorised by the Financial Conduct Authority. you agree to pay to AJ Bell the amount by which the AJ Bell is on the FCA Register under FCA Register Number charge exceeds the value of your SIPP in the event 211468. STL does not conduct any regulated activities and that HMRC pursue AJ Bell for this amount, or to pay is, therefore, not regulated. the outstanding amount direct to HMRC. 1.3On becoming a Member we will classify you as a retail Under an agreement between AJ Bell, STL and Barclays Bank client for the purposes of FCA rules. This classification PLC (“BBPLC”) BBPLC will provide dealing and investment provides the highest level of protection under administration services for your SIPP. These Terms and FCA rules. Conditions set out how Dealing Services will be provided 1.4Where the application for membership of the Scheme for your SIPP, how you may use those Dealing Services, is made by a legal guardian on your behalf because and the terms on which you are authorised by AJ Bell and you are under the age of 18, all authority to manage STL to give instructions to BBPLC in relation to your SIPP your SIPP in accordance with these Terms and Account. You acknowledge that all purchases and sales Conditions and the Scheme Rules will rest with the of Investments within the SIPP Account must be made legal guardian until such time as you reach 18 years of through BBPLC. All cash and investments held for the age at which time all authority will automatically pass purposes of your SIPP will be held in the name of BBPLC’s to you. nominee or STL. 2. Contributions and transfers Please see clause 15 of Section 2 for the definitions of the terms used in these Terms and Conditions. 2.1Subject to 2.3, you may contribute to the Scheme at any time, subject to HMRC requirements. You may also arrange for a Transfer from any other UK registered pension scheme to the Scheme. 2.2Set up, contribution processing and transfer-in fees, as set out on the Charges and Rates page of the 3 Website, will be deducted by AJ Bell before any cash is is the exclusive provider of the Dealing Services in paid into the SIPP Account. relation to the Barclays Stockbrokers SIPP. AJ Bell and 2.3Payment of Contributions and Transfers may only STL by and under the provisions of these Terms and be made in such form and manner and subject to Conditions authorise you to use this Dealing Service such minimum levels as determined by AJ Bell in its on their behalf in relation to your SIPP and further absolute discretion from time to time and published authorise you to delegate that authority to a User, in the Key Features Document. Valid Transfers or provided BBPLC consents to such delegation. Contributions received by cheque will usually be 3.2No advice will be given by AJ Bell, STL, BBPLC or the available for dealing within five Business Days. Bank as to the suitability of any Investments and Banking system failures outside of AJ Bell’s or BBPLC’s nothing published on the Website or provided to you control may sometimes make this period longer. If a either verbally or in writing whatsoever should be payment is not subsequently honoured by the payer, construed as financial or investment advice as defined an appropriate adjustment will be made to the SIPP by the Financial Services and Markets Act 2000 unless Account and a reasonable charge levied to your SIPP it is expressly stated to the contrary. for costs arising therefrom. 2.4You will be responsible for initiating and co-ordinating 3.3For the avoidance of doubt no advice shall be provided by AJ Bell, STL, BBPLC or the Bank in relation all Transfers from other pension providers and neither to the following: AJ Bell nor BBPLC shall be liable for any delay in receipt • the suitability of the SIPP for your own particular of such Transfers, except to the extent any loss arises from its negligence, wilful default or fraud. 2.5Where you have made a Contribution that is subsequently refunded (for any reason), the refund may be less than the amount originally paid. The reduction may be as a result of our Charges; charges or interest applied by HMRC; or due to the performance of Investments held within the SIPP circumstances; • the level of Contributions (if any) to be paid into your SIPP; • whether or not to transfer an existing pension benefit into your SIPP; • the suitability of any Investments you may wish to buy or sell through the Dealing Service; • whether to take benefits and if so whether to elect Portfolio. AJ Bell shall not be liable for any such for income withdrawal, annuity purchase or any reduction in value except to the extent it arises as other benefits available under the Scheme; a result of its negligence, wilful default or fraud. 2.6In the event of a Transfer from other registered pension schemes being made in error to your SIPP, AJ Bell reserves the right to make refunds of such • whether or not to register with HMRC for transitional protection for pension rights; and • any other matters relating to tax or financial services whatsoever. Transfers at its discretion and without further authority from you. 2.7You are responsible for ensuring that all Contributions are within allowable limits for tax relief. AJ Bell accepts Any advice you may receive from a third party shall fall outside of the scope of the Service and these Terms and Conditions. no responsibility for any interest claimed by HMRC on any tax relief erroneously granted, for any reason, 3.4 Where you have delegated authority to a User you except to the extent any loss arises from its negligence, will be responsible for any instructions the User gives wilful default or fraud. us or actions the User takes on your behalf in relation to your SIPP and you agree to indemnify and hold 3. Dealing and investment AJ Bell, STL and BBPLC harmless in relation to such 3.1BBPLC provides an execution-only service for your instructions or actions. SIPP for the purchase and sale of Investments. BBPLC 4 4. Services within the SIPP Portfolio, as we may determine at our 4.1 AJ Bell will provide the following services: discretion, to cover the outstanding Charges. If any • setting up administrative records and systems to shortfall remains AJ Bell will hold you personally liable establish and maintain your SIPP in line with HMRC for this amount. You are responsible for ensuring and other regulatory requirements; that there is always sufficient cash available within • maintenance of administrative records and systems to receive Contributions, Transfers and pay benefits as appropriate; • recovery of basic rate tax on Contributions where appropriate; • recovery of any allowable tax deducted at source on investment income received by your SIPP; • provision of certificates to verify Contribution payments, if required; • a dealing and investment administration service made the SIPP Cash Account to pay all Charges or benefits when due. 5.3 In addition, AJ Bell and BBPLC may modify the Charges from time to time by 30 days’ written notice given to you or by publication on the Website. Such changes will take effect from the date stated in the notification. During this notice period we will not increase our then published transfer out fees and you will be free to transfer your SIPP to another registered pension scheme, subject to the existing transfer out available through an exclusive arrangement with fees. The use of the Website by you after any notified BBPLC; changes to give instructions or carry out any transaction • dealing with day to day general correspondence and will be considered acceptance of those changes. telephone enquiries in relation to the administration of We will generally only alter our Charges for the your SIPP; and following reasons: • such other services as may from time to time be necessary to effectively administer your SIPP and comply with HMRC or any other regulatory requirements. • significant changes in pensions or other relevant UK or European legislation; • significant changes in the regulatory regime or reporting requirements; • changes in the fees levied on us by the FCA, 5. Pension administration charges including any levies raised under the Financial 5.1 Services Compensation Scheme; All Charges in connection with the SIPP, as at the date your SIPP is established, are shown on the Rates and • changes in how the LSE or other markets may work Charges page of the Website. All Charges are subject to which may impact on the operation of your SIPP; VAT which is payable in addition to the amounts shown, • changes in investment dealing or administration unless otherwise stated. All quarterly charges will be payable in arrears and will apply for each quarter or part which may impact on the operation of your SIPP; • to avoid cross subsidisation between individual thereof to which the Services under these Terms and Member funds where the provision of certain Conditions relate. “Quarter” for this purpose means a services are being charged on an uneconomic basis; calendar year quarter ending on 31 March, 30 June, 30 September or 31 December respectively. The quarterly • changes in ownership of our businesses or how they operate; charges will be calculated based on the value of the SIPP • to reflect changes in how the internet operates; and Account at the relevant quarter end. AJ Bell and BBPLC • to remedy manifest errors. reserve the right to charge reasonable interest for late payment of Charges. 5.2 All Charges will be deducted from the SIPP Cash If we alter our Charges for valid reasons that are not specified in these Terms and Conditions and you are Account. If there are insufficient funds available in the not happy with those changes, then we will waive the SIPP Cash Account then AJ Bell is authorised to give existing transfer out fee should you wish to transfer instructions to sell such Investments as may be held your SIPP to another registered pension scheme, 5 provided that the transfer is made within three purchase the annuity may be lower, or higher, than months from the date on which you were given notice the pension previously being paid under income of the change. We will not meet any other costs of withdrawal and/or the annuity you could have the transfer. purchased initially. • If significant withdrawals are to be taken, these 5.4 AJ Bell reserves the right to make an additional charge high income levels may not be sustainable over the if it is required to pay a levy, or interim levy, under the longer term. Financial Services Compensation Scheme or by the FCA. AJ Bell will apply the amount of the additional 7. Indemnity and exemptions from liability charge proportionately across all SIPP cash accounts 7.1 Indemnity in a manner AJ Bell considers is fair and reasonable You agree to indemnify AJ Bell, its employees, agents, and AJ Bell will explain the calculation of the charge to STL, the Bank and BBPLC (“the Indemnified Parties”) you. AJ Bell will give you 30 days’ notice of the amount against all reasonable costs, claims, expenses, tax of the additional charge before it is deducted from charges, demands and losses (“Liabilities”) that the your SIPP Cash Account. Should any levy be refunded Indemnified Parties may suffer or incur in performing to AJ Bell by the Financial Services Compensation their duties under these Terms and Conditions or Scheme, a proportionate amount of the refund will carrying out their lawful duties and responsibilities be passed onto your SIPP on the same basis as the in relation to your SIPP except where that Liability charge was initially calculated. arises from the negligence, wilful default or fraud of the Indemnified Parties. This indemnity will remain 6. Risk warnings in force notwithstanding that you transfer your 6.1 SIPP elsewhere. General • The rules on taxation can change. The value to you 7.2 Nothing in these Terms and Conditions will exclude or of any tax benefits will depend on your tax position. limit AJ Bell or STL’s liability for You should consult your tax adviser in order to (a)any duty which we owe you under the FCA rules understand the impact of investment decisions on (b)death or personal injury caused by our negligence your tax position. (c)fraud • The Key Features Document includes further information on the risks associated with your SIPP. (d)any obligations which the law does not permit to be excluded. 7.3 Except as provided in clause 7.2, neither AJ Bell nor 6.2Income withdrawal • If you are using capped drawdown under income withdrawal, based on current rules, income limits must be reviewed at three yearly intervals up to age 75 and annually from age 75. The maximum pension permitted at each review may be reduced if STL shall be liable for: • any loss or damage arising from the use by you of the Dealing Service provided by BBPLC • any loss or damage that is not reasonably foreseeable • any loss of income or revenue, loss of profits or your SIPP achieves insufficient investment growth. anticipated savings or wasted expenditure (except • Taking income withdrawals may erode the capital value where such losses are a direct result of our breach of the SIPP Account, especially if investment returns of the Agreement) or loss of the ability to reinvest are poor and a high level of income is taken. This could • any indirect, special or consequential loss or damages result in a lower income than anticipated in future. • There is no guarantee that annuity rates will 6 and in all cases regardless of whether or not such improve in the future. If you choose to purchase an loss was foreseeable or arises from circumstances annuity, the level of pension you receive when you particular to you which you had advised us of. 7.4 7.5 AJ Bell and STL exclude all obligations, warranties and 8.3Unless these Terms and Conditions provide otherwise conditions express or implied and any liabilities that you can send BBPLC a Communication by post, e-mail arise from them so far as is permissible by law. or telephone using the contact details set out below: Circumstances beyond our control Barclays AJ Bell, STL and BBPLC will not be liable to you for Tay House any partial or non-performance of their obligations 300 Bath Street under these Terms and Conditions by reason of Glasgow G2 4LH any cause beyond their reasonable control. This includes prevailing stock market conditions, the Telephone: 0333 2027544* breakdown or failure of any clearing system used in connection with the Service, the insolvency e-mail: [email protected] or default of any participant in such a clearing system or the failure by any settlement bank or such other contact details as BBPLC may notify you to make, receive, credit or debit any payment. of in the future in a manner contemplated by these This also includes failures, interruptions or delays Terms and Conditions. due to postal delays, unauthorised access, theft, earthquakes, war or other hostilities, terrorist If you send BBPLC a Communication that you feel activity, civil unrest and interference (whether is important, you agree to check with BBPLC or ask or not caused by severe or abnormal weather them to tell you when they have received it. This will conditions). Please also note that the internet and ensure they are aware of any Communication that has any telecommunication or computer service or not reached them. systems or equipment or software may break down, malfunction or lead to a delay in relation to the Services through no fault of AJ Bell, STL or BBPLC. 8.4 You are required to maintain a live e-mail address for receipt of ongoing Communications. 8.5 AJ Bell cannot be forced to make any payment that is 8. Instructions and notices not authorised by Finance Act 2004. AJ Bell is required 8.1 AJ Bell may act upon oral, email or facsimile to report any unauthorised payments made by your instructions but reserves the right to refuse to act SIPP to HMRC. until the original written instruction is received. Any written notice or Communication to AJ Bell should be 9. Complaints sent to its registered office address. If you want to make a complaint in relation to the Services provided by AJ Bell in accordance with these Terms and AJ Bell accepts email as an acceptable form of Conditions then such a complaint should be made in Communication. E-mail messages may not be secure writing and addressed to the Compliance Officer at AJ Bell’s and may be intercepted by third parties. AJ Bell registered office. A leaflet explaining AJ Bell’s complaint therefore advises you not to use email to send handling procedure is available on request. confidential information or Communications which require immediate attention. If you want to make a complaint about the Dealing 8.2When sending Communications to you, AJ Bell will send Services, you should contact BBPLC’s Client Service Team. them to the permanent postal or e-mail address or A leaflet explaining BBPLC’s complaint handling procedure telephone number you gave on the Application or to any is available on request. other postal or e-mail address or telephone number that you have subsequently given to AJ Bell in writing. If you want to make a complaint in relation to the activities of a User, you should take these up with the User directly. 7 10. Amendment of the change. We will not meet any other costs of 10.1 Subject to 10.2 below, AJ Bell may amend, or the transfer. supplement these Terms and Conditions from time to time upon 30 days’ written notice to you. 11. Termination and suspension You acknowledge that, from time to time, BBPLC is 11.1 Termination of membership of the Scheme and of entitled to change the Terms and Conditions upon the SIPP Account may only be effected by you or which BBPLC provides the Dealing Services to AJ Bell. AJ Bell subject to the Scheme Rules, HMRC rules Any such changes by BBPLC will be notified to you and the provision of relevant instructions to AJ Bell. by AJ Bell or BBPLC by 30 days’ written notice. BBPLC 11.2 BBPLC is entitled to terminate the provision of the may only do so in circumstances similar to those set Dealing Service or, where reasonable, suspend its out at 10.3 below. provision for a reasonable period to your SIPP, at any 10.2 Such changes will take effect from the date stated time by giving written notice to you. This notice will in the notification. During the notice period we will apply from the date it is received or any later date not increase our then published transfer out fees advised in the notice from BBPLC. BBPLC will give and you will be free to transfer your SIPP to another you at least 30 days’ written notice before ending the registered pension scheme, subject to the existing Dealing Service. transfer out fees. The use of the Website by you after 11.3 BBPLC may give you less or no notice if termination any notified changes will be considered acceptance of of the Dealing Service is necessary for any legitimate those changes. reason, for example, to comply with any Relevant Law, 10.3 We will generally only alter our Terms and Conditions or because of legitimate security concerns or because for the following valid reasons: of other breaches of arrangements you have with • significant changes in pensions or other relevant UK BBPLC, including when you owe BBPLC money. or European legislation; • significant changes in the regulatory regime or reporting requirements; • changes in how the LSE or other markets may work which may impact on the operation of your SIPP; • changes in investment dealing or administration which may impact on the operation of your SIPP; • to avoid cross subsidisation between individual Member funds where the provision of certain services are being charged on an uneconomic basis; • changes in ownership of our businesses or how they operate; • to reflect changes in how the internet operates; and to remedy manifest errors. 11. 4 Termination of the Dealing Service in relation to your SIPP will not affect: • instructions you have already given in relation to your SIPP (which will be processed in the usual way); or • any rights or obligations arising prior to termination. 11.5 The Dealing Service cannot be terminated in relation to your SIPP until all transactions underway are complete. 11.6 If BBPLC ends the Dealing Service, AJ Bell will write to you to seek instructions on the transfer of the Investments in your SIPP Portfolio and the cash in your SIPP Cash Account to an alternative registered pension scheme. Once instructions have been received that comply with the Scheme Rules and If we alter our Terms and Conditions for valid reasons HMRC rules to the reasonable satisfaction of AJ Bell, that are not specified above and you are not happy AJ Bell will issue the appropriate instructions to BBPLC. with those changes, then we will waive the existing BBPLC will only act on AJ Bell’s instructions. transfer out fee should you wish to transfer your SIPP to another registered pension scheme, provided that the transfer is made within a period of three months from the date on which you were given notice 8 11.7 BBPLC will send you a valuation of the SIPP Portfolio as at the date the Service ends. 11.8 If you instruct us to make a transfer from your SIPP to another pension scheme the transfer must always be made direct to the trustees or administrators of the correspondence purposes, your e-mail address and receiving pension scheme. your bank details. AJ Bell and BBPLC will not be liable 11.9 These Terms and Conditions as varied, if appropriate, to you for any loss that may be suffered as a result will continue until your membership of the Scheme is of you not receiving correspondence or payments terminated. If there are any Charges or fees payable where you have not informed AJ Bell of any change when membership is terminated, they will remain in your details and bank account save to the extent payable. Termination shall be without prejudice to the such loss arises as a result of our negligence, wilful completion of transactions already initiated by BBPLC. default or fraud. 12.6 It is your responsibility to notify AJ Bell of a change of 12. Miscellaneous personal circumstances that results in you becoming 12.1 Headings are for reference only and shall not affect the a US national or resident. The Service is only available construction of these Terms and Conditions. to UK residents. 12.2 These Terms and Conditions are in addition to, but not contrary to, the Scheme Rules. In the event of any 13. Data protection dispute arising out of the construction of these Terms 13.1 AJ Bell and BBPLC are joint data controllers as defined and Conditions, the Key Features Document and the in the Data Protection Act 1998. All information Scheme Rules, the Scheme Rules will take precedence. received by AJ Bell and BBPLC will be dealt with A copy of the Scheme Rules can be obtained from AJ Bell in accordance with the provisions of the Data on request. Protection Act 1998 or successor legislation. 12.3 AJ Bell or BBPLC may delegate some or all of their duties 13.2 For your protection, to check instructions and to to a third party they reasonably consider capable of maintain high quality service standards, BBPLC and performing the same. AJ Bell may record and monitor calls and e-mails made 12.4 Your use of the Service is at your sole risk and AJ Bell to or from BBPLC and AJ Bell. and BBPLC give no warranty that the Service will meet all of your requirements although they will try 14. Financial Services Compensation Scheme to ensure that the service provided is of a proper and 14.1 AJ Bell and BBPLC are covered by the Financial reasonable quality. In particular, your attention is drawn Services Compensation Scheme which was set up to the following: to provide compensation if firms authorised by the • AJ Bell or BBPLC may alter the Investment range made FCA are unable to meet claims made against them. available through the Service at their sole discretion The amount of compensation available depends on and may require the sale of any existing Investments the type of business and the circumstances of the that are no longer to be available through the Service; claim. Further information about the compensation • the internet may be subject to interruption or failure through no fault of AJ Bell or BBPLC; arrangements is available from the Financial Services Compensation Scheme (www.fscs.org.uk). • you are responsible for providing and maintaining the communications equipment (including personal 15. Cancellation rights computers and modems) to use the Website; and 15.1 You have cancellation rights in the following • we cannot guarantee that the Website will support circumstances: all browser types and be fully compatible with your 15.1.1on the establishment of your SIPP; communications equipment. 15.1.2on the making of a Transfer to your SIPP; 12.5 You must inform AJ Bell as soon as possible of any changes to your personal details, including the address that AJ Bell and BBPLC have registered for 15.1.3on the first occasion when you choose to take benefits; 15.2 On each of the events set out in 15.1 you will have 30 days from the date of the event to cancel, if you wish. 9 15.3 You may exercise your cancellation rights by writing to payment repaid to the transferring scheme, after us at: the effective date that you lapse your cancellation Barclays rights. You may also lapse your cancellation rights by SIPP Administration Team giving us notice in writing to the address shown in Trafford House 15.3 above. Chester Road Manchester 16. Jurisdiction and law M32 0RS 16.1 These Terms and Conditions shall be governed by and By fax to: 0845 543 2601 construed in accordance with the laws of England and By e-mail to [email protected] Wales. The parties agree that courts anywhere in the Quoting your name and SIPP reference number. United Kingdom (subject to clause 16.2) shall have 15.4 When exercising your cancellation rights you must confirm whether you wish to cancel your SIPP, a arise in connection with these Terms and Conditions, transfer, or your decision to take benefits. including their creation, validity, effect, interpretation 15.5 If you cancel your SIPP we will repay any contributions we have received. 15.6 If you cancel a transfer payment we will attempt to repay the amount received to the transferring or performance and for such purposes irrevocably submit to the jurisdiction of courts anywhere in the United Kingdom. 16.2 The agreement of the parties in 16.1 is concluded scheme. If the transferring scheme refuses to accept for BBPLC and AJ Bell’s benefit alone. BBPLC and the repayment, or only accept it on different terms to AJ Bell retain the right to bring proceedings against those applying prior to the transfer, you must provide you in their absolute discretion in the courts of any instructions on whether to pay the amount to another other country which may have jurisdiction, to whose registered pension scheme. If you have not provided jurisdiction you irrevocably submits. your instructions within the 30 day cancellation 16.3 AJ Bell believes these Terms and Conditions are fair. period we reserve the right to take reasonable If any part proves not to be legally valid because it is administration charges from your SIPP until such unfair, it will not affect the rest. time as we are able to make the transfer to another registered pension scheme. 15.7 If you cancel your decision to take benefits you must return any lump sum or pension income that has been paid to you in relation to your decision. 15.8 If you do not exercise any of your cancellation rights 16.4 No waiver by AJ Bell of any breach of these Terms and Conditions will be construed as a waiver of any subsequent breach of the same or any other provision. 16.5 These Terms and Conditions only confer rights and obligations on you, AJ Bell, STL and (or) BBPLC. BBPLC you will not be able to cancel your SIPP, or any shall, with AJ Bell’s consent, have the right to enforce relevant transfer, or your choice to take benefits at these Terms and Conditions as if they were AJ Bell. a later date. This will not affect your rights to transfer The Contracts (Rights of Third Parties) Act 1999 does your SIPP to another registered pension scheme or, not otherwise apply to these Terms and Conditions if applicable, purchase an annuity. and no-one other than you, AJ Bell, STL and (or) 15.9 If you make an investment within the 30 day cancellation period you will lapse your cancellation rights. If you lapse your cancellation rights you will not be able to cancel your SIPP, or have a transfer 10 exclusive jurisdiction to settle any dispute which may BBPLC may enforce any term of these Terms and Conditions. 16.6 The registered office of AJ Bell and STL and their or verifying the validity of their content with you. contact details are: You or the User must notify BBPLC in writing if you Trafford House wish to terminate any authority delegated to a User. Chester Road BBPLC shall be entitled to continue to receive and act Manchester upon instructions from a User until such time as it M32 0RS receives from you or such User written notification of AJ Bell and STL are both incorporated in England termination of the User’s authority. BBPLC can refuse under registration numbers 3948391 and 4050222 to continue to accept the instructions of a User for any respectively. or no reason by sending written notification to you. 1.4 (i) Where you are provided with an investment service, The Barclays Stockbrokers SIPP is administered it is important that you understand the nature and by AJ Bell, part of the AJ Bell Group. risks involved. Please read Schedule B carefully, as it sets out important information on some of the Telephone: 0333 2027544* Fax: 0845 543 2601 general risks of investing, and the nature and risks E-mail: [email protected] associated with particular types of investments. Website: BarclaysStockbrokers.co.uk (ii)Unless the Agreement states otherwise, BBPLC may deal for you in securities the price of which AJ Bell is registered in England and Wales at Trafford has been influenced by measures taken to House, Chester Road, Manchester M32 0RS. stabilise it. This is particularly the case where Registered number 3948391. Authorised and new issues are concerned. You should read the regulated by the Financial Conduct Authority. explanation in Schedule C carefully. It is designed to help you judge whether you wish to invest your Section 2 Dealing and Investment administration funds in such securities. Terms and Conditions 2. The BBPLC service 1. Introduction 2.1 Cash comprised in your SIPP will be held in the SIPP 1.1 Section 2 of these Terms and Conditions shall govern the use by you of the Dealing Services. 1.2 AJ Bell and STL delegate authority to you, as a Member, to give instructions to BBPLC in relation to your SIPP. You are also authorised to delegate such authority to a User. References to ‘you’ giving instructions therefore will always mean that these instructions are given by you under the authority given to you by AJ Bell and STL in relation to your SIPP, or by a User under delegation of authority by you. The Dealing Services from BBPLC are provided on an execution-only basis. BBPLC is authorised and regulated by the FCA. 1.3 Where you have delegated authority to a User, you Cash Account pending investment. 2.2 Unless restrictions agreed with AJ Bell and advised to you apply: • BBPLC will deposit money to and withdraw money from the SIPP Cash Account; • sale proceeds will be paid into the SIPP Cash Account on the settlement date; • purchase costs will be taken from the SIPP Cash Account on the settlement date; • You authorise BBPLC to deduct any Charges from the SIPP Cash Account. 2.3 Contributions and Transfers can only be deposited in the SIPP Cash Account via AJ Bell. BBPLC will pay cash dividends, gilt and bond interest into the SIPP agree to be responsible for the action of the User Cash Account when BBPLC receives them from the and confirm that you understand the risks involved registrars. These payments will normally be paid into in delegating authorities to the User. BBPLC shall be the SIPP Cash Account six Business Days after BBPLC entitled to rely upon any instructions given by a User receives them. No interest will be earned on this money as valid and shall not be responsible for monitoring before it has been paid to the SIPP Cash Account. 11 2.4 You can view the SIPP Portfolio valuation and make entity entering administration, liquidation or a similar share price enquiries using the Website. The value of procedure. However, it cannot be guaranteed that the SIPP Portfolio will be delayed by up to 20 minutes. there would be no loss of Investments in the event of When you ask for a price quote this price will be such a failure. Where the Investments are held by a real-time. nominee or sub-custodian outside the UK, it may not be possible under the relevant law of that country for 3. Looking after investments in your SIPP those Investments to be separately identifiable from the 3.1 Where BBPLC provides its custody service for your investments of the nominee or sub-custodian or from SIPP the provisions of this paragraph 3 will apply. In BBPLC’s investments and accordingly there may be a providing the custody service BBPLC is responsible greater risk of loss in the event of any such nominee or for the safekeeping of the investments of your SIPP sub-custodian entering administration, liquidation or a (including dealing with any cash), the settlement on similar procedure. behalf of your SIPP of any transactions BBPLC effect 3.4 Wherever possible your Investments (other than for your SIPP, collecting income, the presentation bearer stocks and non-registrable investments) will be for redemption or payment of any securities that registered in your name or the name of a nominee which are redeemed or called and otherwise administering is controlled by: the investments. BBPLC will take the steps set out (i) BBPLC, in this paragraph 3 to ensure the protection of the (ii) another member of the Barclays Group; investments of your SIPP. (iii) a recognised investment exchange; or (iv)a third party (outside the Barclays Group) with 3.2 BBPLC may employ agents (including members of the Barclays Group) to perform administrative, custodial and ancillary services to assist us in providing the services whom assets are deposited. referred to in paragraph 3.1 and may authorise them to registered in the name of a third party or, if this is not do the same. BBPLC’s liability for all matters delegated possible, BBPLC but only if: to a member of the Barclays Group will be unaffected by the delegation. BBPLC will exercise reasonable skill, care the Investments are subject to the law or market practice of a jurisdiction outside of the United Kingdom; and and diligence in the selection, appointment and periodic (i) BBPLC considers this to be in your best interests, or review of the third party and of the arrangements for the (ii)it is not feasible to do otherwise, because of the holding and safe keeping of those assets, but will not otherwise be liable for their acts or omissions except to nature of the applicable law or market practice. Registration in the name of a nominee, third party or the extent your losses result from our negligence, wilful BBPLC may mean you lose incentives and shareholder default or fraud. benefits attaching to the assets. The nominee or third 3.3 BBPLC will keep records that make it clear that your party may be located in or outside the jurisdiction in SIPP’s investments are held on behalf of your SIPP and which BBPLC provides services to you. BBPLC or any do not belong to BBPLC. Where investments in BBPLC’s sub-custodian it appoints will hold any documents of custody are held by a nominee or sub-custodian BBPLC title (including bearer stocks). will take reasonable steps to ensure that the records of the relevant entity make it clear that the investments are held by or on BBPLC’s behalf for your SIPP and that 12 Where this is not possible, your Investments will be You consent to your Investments being registered in the name of BBPLC in the circumstances described above. 3.5 Where investments are securities which are they do not belong to BBPLC or any such nominee or uncertificated or are transferable by book entry sub-custodian. The purpose of this is to make clear transfer, BBPLC or its sub-custodian may use a that the event of the failure of any such entity, that securities depositary, clearing or settlement system, the Investments are held on behalf of third parties account controller or other participant in the relevant and, are not available to creditors in the event of the system to hold and transfer the investments (or entitlements to them). The investments or 3.10 In certain circumstances, and subject to applicable entitlements will be separately identifiable from any laws and Regulatory Requirements, BBPLC may cease investments or entitlements held in the same system to treat any assets held on your behalf as client for our account. assets, and (i) liquidate these assets, at market value 3.6 Where BBPLC considers it appropriate and in accordance and pay away the proceeds or (ii) directly pay away with regulatory requirements the investments in these assets, in either case, to a registered charity of your SIPP may be pooled with those of other clients its choice. BBPLC may only do this if: (including other clients of sub-custodians) in an (a)BBPLC has held your assets for at least twelve omnibus account. In that case individual client years and there have been no instructions entitlements may not be identifiable by separate received by BBPLC in relation to the assets during certificates, or other physical documents of title, entries the twelve years immediately before being paid on the register or equivalent electronic records. If there is away to the registered charity ; and an irreconcilable shortfall following any default by BBPLC or BBPLC’s sub-custodian your SIPP may not receive its full entitlement and may share in the shortfall pro-rata b)BBPLC has taken reasonable steps to trace you and return the assets to you. If you contact us after BBPLC has paid away your among BBPLC’s other clients or the sub-custodian’s assets, BBPLC will return a sum equal to the value of other clients. This paragraph is for information purposes your assets at the time they are liquidated or paid away. and is not intended to limit any claim you may have against BBPLC in respect of a default. 3.11 In certain circumstances, and subject to applicable 3.7 BBPLC will collect and receive all income, interest laws and Regulatory Requirements, BBPLC may cease distributions and other payments in respect of the to treat any money held for you as Client Money, and investments of your SIPP. balances held on your behalf (when those balances 3.8 BBPLC may arrange for some of the investments of remain unclaimed) and pay away the money to a your SIPP to be held outside the UK. In that case, registered charity of its choice. different settlement, legal and regulatory systems BBPLC may only do this if: will apply in the overseas jurisdiction from those that (a)there has been no movement on your balance apply in the UK. Different practices for the separate for a period of at least six years, in spite of any identification and segregation of clients’ investments payments or receipts of charges, interest or will also apply. similar items; and 3.9 BBPLC reserves the right not to hold, or to cease (b)where your balance is more than £25, BBPLC has to hold or register in Nominee name certain taken reasonable steps to trace you and return investments delivered to it in relation to your SIPP. the money to you; or This right includes the right to refuse to accept or to (c)where your balance is £25 or less, BBPLC has cease holding any investments and/or documents of made one attempt to return your money using title and the right to transfer your SIPP holding out the most up-to-date contact details it holds for of CREST. BBPLC will try to warn you in advance of you and not received a response from you within exercising this right. When BBPLC exercises this right, 28 days. BBPLC will try to ensure its decision is reasonable and You agree that BBPLC may release Client Money BBPLC will comply with any laws and regulations that held on your behalf from your account under the apply. BBPLC will not be liable to you in any way if circumstances set out in (a) and (b) above. If you BBPLC refuses to follow your instructions or if BBPLC contact us after BBPLC has paid away your Client ceases holding any Investments and/or documents of Money balance, BBPLC will return a sum equal to the title in relation to your SIPP. balance paid away to charity. 13 4. Corporate actions 4.1 It is essential that you provide BBPLC with your 4.9 BBPLC will credit the SIPP Portfolio with new stocks and shares paid in relation to Investments as a result of any instructions in relation to a corporate action before corporate action, as long as they are eligible to be held the deadline that BBPLC notifies to you expires. This in your SIPP and BBPLC will credit these within three deadline may expire before the deadline set by the Business Days of issue from the company registrars. company or their registrars. This is to ensure that 4.10 BBPLC will pay any cash due to your SIPP from any BBPLC has a reasonable amount of time to process corporate action to the SIPP Cash Account. BBPLC will instructions in relation to the corporate action for all normally pay this cash to your SIPP six Business Days its clients. after BBPLC receives it from the company registrars. 4.2 It is your responsibility to ensure that there are No interest will be earned on this cash until BBPLC sufficient cleared funds in the SIPP Cash Account to has paid it to your SIPP Cash Account. If there is any take up any corporate actions. delay in paying this cash into your SIPP Cash Account 4.3 If BBPLC has been unable to contact you, or BBPLC beyond this period BBPLC will start calculating interest does not receive instructions from you by the deadline from the latest date the cash should have been paid advised in relation to a corporate action, BBPLC will to your SIPP Cash Account. BBPLC will not pay interest select the basic default option specified by the company of less than £5. or registrar concerned, or in the case of a rights issue, subject to clause 4.13, allow the rights to lapse. 4.11 If a company has a bonus or other similar issue, BBPLC will automatically credit the SIPP Portfolio with 4.4 Sometimes BBPLC will only be made aware of these the new Investments or the cash proceeds, unless events a short time before they happen. If this is the there are restrictions in the terms of the corporate case and BBPLC does not have time to obtain your action that prevent BBPLC from participating. instructions, BBPLC will select the default option that is specified by the company or registrar concerned. 4.5 Sometimes the terms of a corporate action will 4.12 If there is a take-over, conversion or other offer BBPLC will contact you, as long as there is enough time to do so. BBPLC will then follow your instructions. If require an election to be made on behalf of BBPLC’s there is an unconditional take-over and BBPLC has Nominee’s entire holding in a company on an ‘all or not received instructions from you, BBPLC will contact nothing’ basis. In these circumstances, BBPLC may you to confirm the offer. If BBPLC has been unable to not be able to get instructions from all its clients contact you or BBPLC does not receive instructions holding shares in that company or were it able to from you by a given date, BBPLC will accept the basic do so, might not be able to act in accordance with offer for you. those instructions. BBPLC reserves the right in these 4.13If a company has a rights issue, as long as there is circumstances not to offer the option to you. BBPLC enough time to do so and the terms of the issue will use reasonable efforts to give you an alternative permit it, BBPLC will contact you and ask whether you option but BBPLC cannot guarantee that this will want to: match the option offered by the company. • take up the rights; 4.6 If there is a scrip dividend, BBPLC will follow any instructions that you have provided on • sell the rights; or • do nothing (i.e. allow the rights to lapse). your application. 4.7 If there is an enhanced scrip dividend BBPLC will ask you BBPLC will then follow your instructions. to decide whether to take the dividend in shares or in cash. If BBPLC does not hear from you, BBPLC will take up BBPLC will automatically accept nil-paid rights for your the default option, subject to the provisions of clause 4.5. SIPP, provided the terms of the rights issue permit it 4.8 If a company offers a Dividend Re-investment Programme (DRIP), BBPLC will always take the cash dividend for you. 14 to do so and subject to the Scheme Rules and any rules of HMRC. 4.14 Some corporate actions permit you to subscribe 4.21 If BBPLC is notified of a class action or group litigation for additional shares in a company. In these cases order that is being proposed or taken concerning applications to subscribe will be made on behalf of Investments that the Nominee is holding, or has BBPLC’s Nominee’s entire holding in that company. held in relation to your SIPP, BBPLC will be under no The additional shares will be allocated to the Nominee obligation to inform you or otherwise act on that on the basis of that holding. BBPLC will then allocate notification. the shares amongst all the clients involved on a 4.22 Unless BBPLC agree otherwise with you, where BBPLC pro-rata basis. The shares allocated to your SIPP may hold Investments which give you rights in relation to be different to what you would have received if your a company, including if BBPLC become aware of any SIPP had been holding the shares directly. It may be proposed class action or group litigation: that on some occasions no shares are allocated to your SIPP. 4.15 Nil paid shares (such as those from rights issues) in relation to these matters; may require further payments, known as ‘calls’ or call payments. BBPLC will write to you before the due date (i)BBPLC will not be responsible for taking any action (ii)BBPLC will not be obliged to notify you or obtain your instructions in relation to these matters; (iii)if BBPLC do seek but do not receive your to tell you how much needs to be paid. BBPLC will instructions by any deadline stated by us, collect any additional payment from the SIPP Cash BBPLC will take such action as BBPLC consider Account. appropriate (including taking no action); and 4.16 Any Investment received in relation to your SIPP as (iv)if BBPLC seek and receive your instructions by a result of a take-over, conversion or other offer will any deadline stated by us, BBPLC will take such be rounded down to the nearest whole unit. BBPLC action as BBPLC reasonably consider appropriate, will retain any amount remaining and will pay this including action that does not accord with your amount, together with similar amounts retained instructions where following such instructions is relating to other accounts, to a charity. not reasonably practicable. 4.17 In the case of a redemption of an Investment in your SIPP, BBPLC will pay to the SIPP Cash Account the amount received from the redemption and let you know that BBPLC has done this. 4.18 If shares have to be registered outside of the Nominee 4.23 If you ask us to vote as proxy for you, BBPLC may refuse or agree on payment of a fee. 4.24 Where your Investments are pooled with those of third parties, distribution of entitlements to any benefits or entitlements arising from corporate events as a result of a corporate action, a charge may will be allocated pro rata. Fractions of entitlements apply if this is indicated in the Charges published on arising from this process will be rounded down to the Website. the nearest whole unit or share. The accumulated 4.19 If your SIPP’s Investments are pooled with those of amount of any undistributed entitlements arising other BBPLC clients you may find that the options from this process will be sold and the proceeds available in relation to those Investments during allocated pro rata. However, where this would result a corporate action are different from what you in an allocation to you of less than such amount as would have received if the Investment were held BBPLC may designate from time to time, BBPLC may directly. BBPLC reserves the right to apportion the accumulate with other similar amounts and pay away total entitlement received in respect of the pooled to a charity of its choice. Pooling may mean that Investments between your SIPP and the other clients where an allocation or share issue has rights weighted involved. towards smaller investors, your allocation may be less 4.20 BBPLC will treat any fractional entitlement in the same than it otherwise would have been. way as the company concerned, acting through its registrars. 15 5. Dealing appropriate course of action. For the avoidance of 5.1 When BBPLC executes transactions on behalf of your doubt, this may include the prioritisation of another SIPP BBPLC will normally be required to provide best execution factor (such as speed or certainty of execution and when BBPLC do so BBPLC will comply execution) over the best market price when it is in with its Execution Policy. your SIPP’s interest to do so. 5.2 A summary of BBPLC’s execution arrangements is attached as Schedule A. BBPLC will consider execute transactions when BBPLC acts as agent on the continued placement of orders by you to behalf of your SIPP. When BBPLC does so, BBPLC constitute your continued consent to our execution will take reasonable steps to ensure that the dealing arrangements as may be in effect from time to time. arrangements of the parties BBPLC places reliance 5.3 When deciding where to execute a deal on behalf of your on are sufficient to provide appropriate execution SIPP, BBPLC may transact outside of a regulated market quality. When passing orders to a broker outside of or multilateral trading facility. BBPLC will do so when the European Economic Area (“EEA”), you should note BBPLC believes it is in the best interest of your SIPP to that brokerage standards in such markets may not transact in this way, for example either due to the pricing be equivalent to those in the EEA. In these markets available or where sufficient liquidity is not available on a BBPLC will take reasonable care to identify that regulated market or multilateral trading facility. the brokers used provide an appropriate quality of 5.4 Please note that BBPLC may accept specific dealing instructions from you. Where BBPLC does so and is execution. 5.8 When BBPLC deals for you, BBPLC may combine your able to execute in accordance with such instructions, order with its own orders and orders of other clients it may not be possible for BBPLC to obtain the best if BBPLC believes that aggregation can generally result that would otherwise be available to you at the be expected to work to the benefit of all parties time of dealing. concerned. However on some occasions aggregation 5.5 When BBPLC executes for your SIPP BBPLC will consider may disadvantage your SIPP. When BBPLC combines a number of factors in deciding where to route your orders or when an order cannot be executed as a order for execution. These factors may include total single transaction, BBPLC may execute it in a series consideration payable (inclusive of deductions relating of deals and confirm to you the aggregate of these at to third party brokerage or other charges), speed of an average price. BBPLC may allow brokers who deal execution, likelihood of execution and settlement, and on behalf of your SIPP to combine deals with their the size and nature of your order. BBPLC will generally own and their clients’ deals subject to applicable laws execute transactions with reference to the best total and regulations. consideration identified and available to BBPLC at the 5.9 When BBPLC combines your order with another point of dealing unless there is a reason why it is not in BBPLC will allocate the transaction in accordance your SIPP’s best interest to do so. with its allocation process. When the combined order 5.6 BBPLC’s assessment of the relative importance of cannot be filled, BBPLC will generally allocate to all the execution factors may vary from deal to deal, participants on a pro rata basis, unless it may not be depending on the circumstances of the trade in your SIPP’s interest to receive a reduced allocation and the prevailing market conditions. When using (for example if BBPLC view the deal is not economic automatic order routing technology, BBPLC’s dealing when considered against dealing costs), or BBPLC are process prioritises the best price net of dealing otherwise unable to do so by force of law. costs. In circumstances where an order cannot be 16 5.7 BBPLC may place reliance on third party brokers to 5.10 If you place a limit order with BBPLC in respect of executed automatically, it will be dealt manually by a share admitted to trading on a regulated market, BBPLC’s dealing professionals, who will consider and BBPLC is not immediately able to execute at the the circumstances of each deal and decide on the relevant price, BBPLC will publish the amount of stock and price available in order to increase its chances of 5.16 Limit Orders can be placed online at any time or by execution. BBPLC will not publish orders which are telephone during BBPLC Client Contact opening hours large in scale as defined by the FCA. You may choose specified on the Website. Foreign dealing Limit Order to instruct us not to publish your unexecuted order instructions can only be given by telephone. when you place a deal with BBPLC. 5.11 BBPLC has the right to refuse to accept any 5.17 Some Limit Orders placed by telephone will be subject to a £3,000 or currency equivalent minimum instruction given by you for any Dealing Services value and all Limit Orders placed by telephone will be and/or transaction for any legitimate reason, for subject to standard telephone commission rates. example, where it reasonably considers that to 5.18 Limit Orders will only be carried out if a price equal to execute the Instruction would result in a breach of law or better than your specified limit is available. If the or regulation. specified price is not reached during this time, your 5.12 Whilst the Market is open you can request a real-time quote and place a deal at that price. If you deal using the Website the price quote will be held for a period order will expire. It is your responsibility to confirm whether this order has been carried out. 5.19 Orders will expire in line with your instructions and of 15 seconds. After this period has expired, you be confirmed to you at the time of placing the order can request a new price quote. We may restrict the and will remain in a queue for dealing until the date number of quotes you can request on a daily basis. specified for expiry. Deals will be carried out as soon as possible for the 5.20 Once you have placed your At Best or Limit Order, relevant market at the best price available to us at the you may be able to cancel or amend your instructions, time of dealing. as long as the order has not been carried out or is not 5.13 When the Market is closed you can place an online in the process of being executed and BBPLC accepts order to buy or sell selected stocks, subject to the the cancellation or amendment. If you amend your amount in the SIPP Cash Account available for order it will be dealt according to the time of receipt dealing. You have the option of specifying a `limit of these new instructions. price’. However, if you do not leave a limit price the 5.21 When BBPLC accepts your order, BBPLC will use its order will be dealt `At Best’. To ensure orders placed reasonable endeavours to follow your instructions can be dealt: and will generally carry out orders by reference to • the SIPP Cash Account and SIPP Portfolio holdings time of receipt. However, all orders for the same stock will be adjusted to take into account the pending and with the same limit price (if applicable) received order; and outside of normal Market hours will be treated as • for an At Best Order if you are selling a stock you will only be able to specify the quantity to be sold or if you are buying a stock the cash amount to be invested. 5.14 BBPLC will endeavour to carry out At Best Orders as having been received at the commencement of trading the following working day. 5.22 The demand for the Service and Market conditions may fluctuate. BBPLC does not accept any responsibility for any actual or potential financial loss soon as is reasonably practicable, dependent on market or expense you incur if for any reason (other than its conditions. If your order is deemed to be outside the negligence, wilful default or fraud) there is a delay or normal market size for the security BBPLC may not act change in market conditions before execution of your upon your instruction, in which case, it will attempt to order is complete. contact you using the details that you have supplied. 5.15 If, after an order given by you is placed with the Market, BBPLC is asked by the Market to cancel any dealings in the relevant stock, BBPLC will not be liable 5.23 BBPLC will ask you some security questions when you deal by telephone, and BBPLC may refuse to deal for you if you cannot answer them correctly. 5.24 BBPLC will not accept your instructions to deal by for any loss save to the extent it arises as a result of its fax or email or any form of communication via the negligence, wilful default or fraud. Internet other than through the Website. 17 5.25 Instructions can only be processed during normal working hours even though the Dealing Service may most circumstances your deal will only be carried out within the official opening hours of the Market. be available outside these hours. This means that 5.36 There may be occasions when you want to give your instructions may not always be processed as BBPLC a dealing Instruction when the Market is soon as BBPLC receives them. BBPLC will do what closed. BBPLC will usually accept such instructions, BBPLC reasonably can to carry out your instructions but will not present them for execution until the as soon as BBPLC receives them. earliest opportunity after the Market next opens. If 5.26 You can normally use the Dealing Service at the times you do not receive the ‘DEALT’ confirmation during specified in BBPLC’s literature and on the Website. Market hours, this means that your order has not Routine maintenance or demand on the systems may been dealt automatically and will be dealt by BBPLC’s mean that is not always possible. dealing team as soon as practicable. 5.27 BBPLC will record the date and time that you place an Instruction and all relevant bargain details. 5.28 If BBPLC reasonably thinks you may not have 5.37 BBPLC will not be liable to you for any difference in the value quoted at the time you place the Instruction and the time the Instruction is executed save to the authorised an Instruction, BBPLC will try to check it. extent any loss arose as a result of its negligence, BBPLC may refuse to act on it or take steps to reverse wilful default or fraud. it. BBPLC will not be responsible for loss to you as long as BBPLC has acted reasonably. 5.29 BBPLC reserves the right to withdraw the facility to deal through the Website. 5.30 You can only deal for your SIPP using the cash available in the SIPP Cash Account. 5.31 If the SIPP Portfolio benefits from investments 5.38 If BBPLC negligently fails to accurately carry out your Instruction, BBPLC will ask you to choose one of the following options: • Instruction to buy an Investment: BBPLC will either (1) buy investments to put your SIPP in the position that it would have been in if BBPLC had carried out your Instruction correctly, or (2) pay into the SIPP or dividends denominated in a foreign currency, Cash Account the difference between the price that foreign exchange rates may affect the value of your should have been paid for the Investment, and the Investments and any income. price that was actually paid; 5.32 When you deal online it is your responsibility to • Instruction to sell an Investment: BBPLC will either ensure all details are correct prior to execution. (1) pay into the SIPP Cash Account the difference 5.33 In relation to foreign securities there may be a withholding tax on dividends. 5.34 You should note that: • you may not always have access to the same levels between the price that was obtained on the sale and the price that should have been obtained if BBPLC had carried out your Instruction correctly, or (2) if the value of the Investment has risen from or types of functionality across all the channels by the price that should have been obtained, the which BBPLC provides the Dealing Service; Investment, can be retained in your SIPP Account so • balance, holding and valuation information you can sell it at the higher price. may be updated at different times for BBPLC’s electronic channels, and you should always take 6. Settlement and charges into account any previous transactions made or 6.1BBPLC charges fees and commissions for the Dealing instructions given; • when using any of the electronic channels, you the Website. In addition, BBPLC may also charge for are responsible for paying any telephone or any expenses an Affiliate incurs while administering transmission charges. Investments and cash for your SIPP Account. 5.35 Whilst you can access your SIPP and place dealing instructions in BBPLC’s published opening times, in 18 Service as set out on the Rates and Charges page of These additional charges will be paid from the SIPP Cash Account. 6.2If you deal using the Website, then online commission 6.8 On notification of your death, we will not, where rates will apply. If you deal by telephone, telephone you have authorised the payment of fees from your commission rates will apply. The commission will be SIPP Account, pay any further invoices. If, at the time deducted from your SIPP Cash Account. of notification of your death, any third party is due 6.3You must make sure that there is enough money any fees from the SIPP Account, such fees must be available in the SIPP Cash Account to cover payment of all Charges and settlement costs when they recovered direct from your estate. 6.9 Where BBPLC is a member or participant of are due. commercial settlement systems, it may place or 6.4If the SIPP Cash Account does not have sufficient execute delivery versus payment (“DvP”) transactions funds for your transactions or to pay the Charges on time, AJ Bell reserves the right to instruct BBPLC to: as your agent. 6.9.1 You agree that where BBPLC executes DvP • deduct the monies owing from the sale of transactions through commercial settlements investments held in the SIPP Portfolio; systems for you, BBPLC will rely on the DvP exemption • sell such SIPP Investments, as we may determine at to the Client Money Rules in line with Regulatory our discretion, subject to FCA rules, and if the sales proceeds are not enough to meet the Charges, you Requirements as follows: a)where you instruct BBPLC to purchase will be liable to AJ Bell for the difference; Investments, BBPLC will do so on the basis 6.5Government stamp duty, stamp duty reserve tax that the Investments will be due to you within (SDRT), VAT or other applicable taxes will be charged one business day of you fulfilling your payment at the prevailing rates. If these rates change, the new obligations. BBPLC will not treat these sums rates will be applied straight away. Neither AJ Bell as client money under the Client Money Rules, nor BBPLC will normally write to you to inform you of unless the trade does not settle by the end of the any change. third business day after you fulfil your payment 6.6BBPLC is a member of the LSE but not of any other obligation. BBPLC will treat the Investments it stock exchange so BBPLC may have to deal with receives on settlement in line with the custody an agent. Any charges incurred by dealing with an services of this Agreement; and agent will be shown on your contract note along with b)where you instruct BBPLC to sell securities, BBPLC’s dealing commission. BBPLC will do so on the basis that the sales 6.7 Foreign deals can be settled in either sterling or proceeds are due to you within one business foreign currency. If settled in sterling, your contract day of you fulfilling your delivery obligation to note will contain details of the transaction and the BBPLC. BBPLC will not treat these Investments in foreign exchange rate used to convert the currency line with the custody services of this Agreement, to sterling. BBPLC will receive remuneration from unless the trade does not settle by the end of the an associate for this conversion. The basis of this third business day after you fulfil your delivery charge is available on request. Dealing commission obligation. BBPLC will treat the monies it receives will be shown in Sterling. If settled in foreign currency, on settlement in line with the provisions for your contract note will contain details of the deal in holding your money under this Agreement. currency, including our dealing commission. Your 7. Agents currency account will be debited with the total cost 7.1BBPLC may employ and continue to use agents or of your deal on the settlement date that is detailed Affiliates to provide some or all of the Dealing Services. on your contract note. You must ensure you have BBPLC will exercise reasonable skill, care and diligence in sufficient funds in your currency account to complete selecting, using and monitoring them, but will not their any transactions. As we can only carry out foreign acts or omissions except to the extent your losses result exchange transactions, we cannot deal or settle using from BBPLC’s negligence, wilful default or fraud. cross currency transactions. 19 8. Your money BBPLC and held as Client Money on your behalf 8.1BBPLC will work out interest daily on money in the until final settlement occurs; or SIPP Cash Account at its published rates. Interest will be paid in gross on the last Friday, which is a Business investment platforms and, to provide you with Day, of each month. Interest will be paid without services, pays your money for a purpose other deduction of basic rate tax. Interest paid for cleared than settlement of a transaction instead of balances in currency accounts is paid on a quarterly holding your money as banker. basis providing there is a minimum balance of £1,000 8.2.3 There may be specific exceptions to the currency equivalent. See indicative interest rates circumstances referred to above where BBPLC will within Rates & Charges on our Website. cease to hold your money as Client Money. Examples 8.2 Your money will be held in an account with Barclays Bank PLC as your banker, not as your trustee or agent, of these circumstances include where: and the Client Money Rules will not apply. your money will not be subject to the Client Money title transfer collateral agreement; BBPLC agrees to accept your request to opt out distribution under the Client Money Rules. However, of the Client Money Rules; scheme, as set out in Clause 15. 8.2.2 There may be circumstances where BBPLC will (d)BBPLC makes payments to a third party as part your money as trustee in accordance with the Client its procedures for dealing with dormant funds in Money Rules. In these circumstances, your Client accordance with the Client Money Rules. 8.3 BBPLC may allow another person such as an exchange, another member of Barclays Group or an Approved clearing house or intermediate broker to hold or control Bank in accordance with Regulatory Requirements. your money for the purposes of transactions for your Examples of these circumstances include where: SIPP. (a)you have instructed BBPLC to undertake 8.4 Where BBPLC effect a non-UK investment transaction on behalf of your SIPP or income is paid on non-UK (i) BBPLC settles transactions with a third party (such investments, your money may have to pass through an as a broker or custodian) outside of a commercial overseas bank or an intermediate broker, a settlement settlement system; agent or counterparty located outside the UK. The legal (ii)BBPLC settles transactions within a commercial and regulatory regime applicable to that money will settlement system via a third party through an be different from the UK regime. If there is a default, account held by the third party at the commercial your SIPP’s position may be worse than in the UK and settlement system and not through a Barclays the bank concerned may exercise a right of set-off member or participant account, or an account in or counterclaim in respect of money owed on any of which Barclays has sponsored access; or BBPLC’s other accounts. Similar considerations apply (iii)BBPLC attempts to settle your transaction on a to the use of intermediate brokers and settlement delivery versus payment (“DvP”) basis through agents outside the EEA. Money may not be protected as its own member or participant account at a effectively as it would be if held solely within the EEA. commercial settlement system, and where the 20 becomes due and payable to BBPLC; or of a transfer of part of its business or in line with securities transactions on your behalf and: (c)money BBPLC holds for you as Client Money cease to hold your money as banker, and will hold Money will be held in a client account with BBPLC, (b)you are categorised as a professional client and Rules, so you will not be entitled to share in any your deposits may be covered by a deposit protection (a)BBPLC agrees to take collateral from you in relation to a transaction you undertake using a 8.2.1 In the event of BBPLC’s administration or insolvency, (b)BBPLC has arrangements with third party 8.5BBPLC reserves the right to reclaim from your SIPP transaction does not settle on the intended any payment or Investment which has been paid or settlement date. In this case, the value of your transferred to your SIPP in error. These must be returned transaction will be segregated on the third day to BBPLC, or BBPLC may take these from the SIPP following fulfilment of your delivery obligation to Portfolio. If BBPLC writes to reclaim them, BBPLC will give you at least 10 Business Days before BBPLC makes the it is not. If BBPLC notices that there is an error in the claim. BBPLC will then send them to the person who is documentation that BBPLC has sent to you in relation entitled to them. to your Instructions, BBPLC will re-issue correct 8.6BBPLC reserves the right not to pay to your SIPP Account documentation. You agree to return the original amounts less than £5 or any other minimum amount incorrect documentation to BBPLC if so requested, that BBPLC may notify you of from time to time in and to repay any overpayments promptly. accordance with Clause 10 of Section 1. 8.7BBPLC may debit Charges and fees properly due and 10.2You agree not to reproduce, re-transmit, disseminate, sell, distribute, publish, broadcast, circulate or payable from, and deposit dividend income to, the SIPP commercially exploit the Data (unless BBPLC has Cash Account. agreed in writing that you could) and not use the Data, or the Website, for any unlawful purpose. 9. Restrictions 9.1BBPLC will usually be acting as agent when buying 10.3You are responsible for all dealing Instructions placed using your Security Codes. You must make sure and selling for your SIPP Portfolio. BBPLC will not act that these details remain confidential. You must not as principal unless it is in your SIPP’s and its interests disclose them to anyone. For the avoidance of doubt, to do so. If BBPLC acts as a principal you will be this shall include BBPLC and AJ Bell employees. notified at the time of dealing. 9.2BBPLC will not provide stock market or tax advice. 10.4BBPLC is entitled to treat as genuine and duly authorised and may act on all instructions placed The decision to buy, sell or hold Investments will be using your Security Codes, including deals that your responsibility. If BBPLC give you information have been placed in error or duplicated unless on investments or markets such as research it is manifestly clear to the person acting on the recommendations, market trends, investment analysis instruction that this is the case. or commentary on the performance of selected companies this should not be viewed as a personal recommendation or advice. 9.3 Once BBPLC has received your instructions you will 10.5You agree to let BBPLC know as soon as possible if you: • lose or disclose your Security Codes, or if they are stolen; or • find out that someone has used your Security not normally be able to change them, unless you have Codes, online account, or any of the Data without left a Limit Order or At Best Order that has not yet permission. been executed. 9.4BBPLC may receive remuneration from fund managers • Following notice, BBPLC will suspend your access to the Service until your new Security Codes when you deal in Unit Trusts and OEICS and other have been set up and communicated to you. forms of UK funds. Where BBPLC receives this, Neither AJ Bell nor BBPLC shall be liable for any BBPLC will tell you about it on your contract note. unauthorised use of your Security Codes or any loss Cancellation rights do not apply to orders placed that results save to the extent it arises as a result through BBPLC. of their negligence, wilful default or fraud. In any 9.5BBPLC may keep any share of any commission paid event, you will not be held responsible for deals as a result of transactions BBPLC carry out in relation placed using your Security Codes if they have been to your SIPP including transactions made through placed after midday on the next Business Day after an Affiliate or third party. Details of any commission you have notified BBPLC. BBPLC has kept can be obtained on request. 9.6BBPLC will not exercise voting rights on your shares. 10.6You agree to let BBPLC know as soon as possible if you: • do not receive confirmation by post that BBPLC has carried out your dealing Instructions within three 10. Your responsibilities 10.1You agree to check that the information on contract notes, statements and other Communications is Business Days of you placing them; • receive confirmation of a deal which you did not place. correct and to let BBPLC know as soon as possible if 21 10.7 You must ensure that, when purchasing an • details on the balance of your SIPP Cash Account. Investment, you have sufficient cash available to pay Currency account statements will be sent on a in full for the Investment on the settlement date. quarterly basis showing all the movements in each of If you do not, BBPLC may, but are not obliged to, your currency accounts. take one or more of the following actions (“Default 11.5 A periodic statement will not include any Actions”): measurement of performance. The statements are (a)if practicable, not execute the transaction; based on instructions received from you, up to and (b)settle the transaction on your behalf at our including the Business Day before the date of issue. expense and recover that expense from you; (c)sell, at the prevailing market price, sufficient of the You can also view this information via the Website at any time or ask BBPLC for an up-to-date statement at Investments for which settlement is outstanding any time. BBPLC will inform you if it intends to change to recover the amount of any shortfall; and how it reports this information to you however you (d)sell, at the prevailing market price, sufficient of will retain the right to request BBPLC to continue to your other assets to recover the amount of any shortfall. provide transaction confirmations for each trade. 11.6 BBPLC will provide AJ Bell with a consolidated tax certificate for your SIPP Account once a year. 11. Keeping you informed 11.1BBPLC will send Communications to you using one of 11.7 BBPLC will send you a contract note each time BBPLC buys or sells Investments for your SIPP. BBPLC will the following methods: do this by the end of the Business Day after the day • in writing (i.e. by post, fax or email); that BBPLC deals. The contract note will show the • verbally by telephone; amount your SIPP Account will receive or pay on • by posting the Communication onto the Website. the settlement date, including charges. You agree to 11.2BBPLC will assume that you have received a check that the information on the contract note is Communication from BBPLC: correct and to let BBPLC know as soon as possible if it • two days after BBPLC posts it to you, if it is sent to is not. you by post; • immediately upon sending, if it is sent to you by fax and BBPLC has received confirmation of successful transmission; • when it is received by your internet service provider, if it is sent to you by email; • when it is posted onto the Website. 11.3You can choose to receive email acknowledgements when there are any status changes on your orders. BBPLC will send these to the email address BBPLC 11.8 If you place an order via the Dealing Service: • using BBPLC’s Quote & Deal facility, you will receive an electronic deal confirmation immediately; or • using other types of order e.g. Limit Order, At Best Order, you will receive an order confirmation immediately, and you can choose to receive an e-mail alert confirming when the deal has been placed. You will also receive a paper contract note. 11.9BBPLC does not accept responsibility for any holds for you, unless you nominate a different email documents which go missing in transit to and from address when you place your order. its office save to the extent this arises as a result of its 11.4At least every six calendar months BBPLC will send negligence, wilful default or fraud. you a statement that lists: • what Investments are held in your SIPP Portfolio; 12. Circumstances beyond our control • what Investments you have bought and sold since 12.1BBPLC provides you with Data through the Dealing your last statement; • the current value of the Investments held in your SIPP Portfolio (using mid‑market prices); 22 Service. BBPLC tries to ensure that the Data that BBPLC provides is accurate and up-to-date. You are responsible for evaluating the Data and for any decisions that you make as a result. Where BBPLC 13.2BBPLC is part of a global financial institution. Future sources the Data from third parties, the views developments in the structure or operation of BBPLC’s expressed will not be AJ Bell’s or BBPLC’s but those group’s businesses may result in BBPLC needing to of the third party concerned. BBPLC tries to ensure change the provider of a part or all of the Dealing Service that those sources of Data are reputable. However, to one of its Affiliates. BBPLC will be entitled to make neither AJ Bell nor BBPLC endorses those views. such a change as long as it reasonably considers the BBPLC does not provide any guarantees about the Affiliate capable of providing the service to at least the accuracy of the Data that third parties provide and standard of BBPLC by giving you reasonable advance neither AJ Bell nor BBPLC accepts any responsibility notice of it. After you have received notice of this change, for any loss or damage that you suffer in connection your use of the Dealing Service will be acceptance of it. with them. BBPLC will not be held responsible for any errors, failures, delays or distortions in the 14. Conflicts of interest transmission of information or instructions, either 14.1. The complexity and size of BBPLC’s business, BBPLC’s from you to BBPLC, or from BBPLC to you and BBPLC position within the wider Barclays Group, and will not be responsible for the failure of security of BBPLC’s reliance on third parties at various points such transactions. can occasionally lead to situations where BBPLC’s 12.2BBPLC will act on instructions that BBPLC reasonably believes to come from you. 12.3Neither BBPLC nor its Nominee will be responsible for any claims loss or liability in connection with interests and/or those of BBPLC’s staff conflict with your interests. Equally, your interests may occasionally compete with those of other BBPLC clients. 14.2 Where BBPLC are aware or made aware that BBPLC these Terms and Conditions, including when acting are faced with a situation of competing interests, in accordance with your Instructions, except where BBPLC will undertake all reasonable steps to protect a liability is incurred as a result of BBPLC’s own your SIPP’s interests and ensure fair treatment of negligence, wilful default or fraud or that of its your SIPP, in line with the duties BBPLC owe you as Nominees or its Affiliates. our client. To this effect, BBPLC have a framework in 12.4Neither AJ Bell nor BBPLC is responsible for products place to handle conflicts of interest, such that BBPLC or services provided by third parties, even if you act with an appropriate degree of independence from access them through the Service. Neither AJ Bell nor BBPLC’s own interests when transacting with your BBPLC endorses these products or services. You are SIPP or dealing on behalf of your SIPP. This framework responsible for evaluating them. comprises of: (a) a policy that specifies the requirements for staff to If you decide to buy any of these products or services, identify, prevent and manage conflicts of interest, you do so at your own risk. Neither AJ Bell nor BBPLC is including ongoing monitoring of the effectiveness party to any dealings that you have with third parties. of the arrangements designed to protect clients’ interests in the face of conflicts; 13. General 13.1If BBPLC enters into liquidation, receivership or administration: • funds BBPLC holds in relation to your SIPP are protected under the FSCS; • Investments BBPLC holds in relation to your SIPP are held under the FCA Custody Rules; • any amounts that BBPLC owes in relation to your SIPP will still remain due and owing. (b) the active engagement of senior management in order to ensure BBPLC’s arrangements remain robust; and (c)mandatory training sessions to familiarise all BBPLC’s staff with the relevant arrangements. 14.3 Where BBPLC are not satisfied that BBPLC’s arrangements to handle conflicts are sufficient to prevent a conflict from potentially harming the interests of your SIPP, BBPLC will: 23 (a)disclose the nature and source of the conflict to has come to the attention of any other person; you; and (b)disclosure of which would be a breach of a duty (b)if appropriate, obtain your permission to proceed of confidentiality to any other person or result in a with the service. breach of any applicable law or regulation, or 14.4 On request, BBPLC will provide you with further (c)is held solely in a division of us or the Barclays information on how BBPLC handle conflicts of interest. Group in a manner that precludes its publication 14.5 BBPLC will ensure that transactions BBPLC enter outside that division. on behalf of your SIPP are on terms that are not materially less favourable to you than if no potential 15. FSCS conflict had existed. Neither BBPLC nor any member 15.1 BBPLC is authorised in the UK by the Financial of the Barclays Group will account to you or your SIPP Conduct Authority and eligible depositors and for any profit, commission or remuneration made or investors may be covered by the Financial Services received from or by reason of such transactions and Compensation Scheme (“FSCS”) if BBPLC is declared these amounts will not be set-off against BBPLC’s fees in default. except where this is required by the FCA Rules. 14.6 When conducting business on behalf of your SIPP, Investments Payments to investors under the FSCS are limited to BBPLC may receive from or pay to a third party £50,000 to any one eligible investor. commissions or other benefits in relation to that Deposits business. For any such commissions or benefits, Important information about compensation arrangements BBPLC will ensure that these arrangements provide for an enhancement of the service to which they relate and that they do not prevent us from acting in compensation to depositors if a bank is unable to your best interests. meet its financial obligations. Most depositors – 14.7 When providing services to your SIPP, BBPLC are including most individuals and small businesses – are permitted to deal in investments with your SIPP as agent and/or principal including dealing in covered by the scheme. In respect of deposits, an eligible depositor is entitled investments issued by Barclays Bank PLC or another to claim up to £85,000. For joint accounts each member of the Barclays Group. agree that neither account holder is treated as having a claim in respect the relationship between you and BBPLC nor any of their share so, for a joint account held by two other service that BBPLC provide to you will give eligible depositors, the maximum amount that could rise to any duties on BBPLC’s part or that of BBPLC be claimed would be £85,000 each (making a total of associates that would prevent BBPLC or its associates £170,000). The £85,000 limit relates to the combined undertaking normal business activity except where it amount in all the eligible depositor’s accounts with would not be permitted under the FCA Rules. the bank including their share of any joint account, 14.8 BBPLC and its associates provide a range of services and may possess information of a confidential or and not to each separate account. For further information about the scheme (including non-public nature which BBPLC are under a duty the amounts covered and eligibility to claim) please not to disclose or use for its own benefit or anyone contact your Relationship Manager, call us on else. BBPLC will therefore be unable to use this 0800 015 4449* or local number 0333 202 7544, information on behalf of your SIPP or disclose it to refer to the FSCS website www.FSCS.org.uk or call you. In providing its services, BBPLC are not obliged 0800 678 1100 or 0207 741 4100. You can also to disclose or take into consideration any information, write to the FSCS at 10th Floor, Beaufort House, fact or matter that: 15 St Botolph Street, London, EC3A 7QU. (a)has not come to the actual attention of the individual acting on your behalf whether or not it 24 We are covered by the FSCS. The FSCS can pay 16. Ending this Agreement 17.3 If you are paying us interest or fees, you may be 16.1 On termination of these Dealing and Investment required by law to deduct tax from the amounts Administration services, where your investments can payable to us. This would mean that you would be transferred you must tell us whether you want need to deduct tax from the payment before paying them transferred to another broker, registered in us. Where this is the case, you must “gross up” the your SIPP’s name or sold. If stock is registered in your payment so that the net amount BBPLC receive is SIPPs name, it may take several weeks to receive the equal to the full amount BBPLC would have received share certificates. If BBPLC terminate an investment had the payments made by you not been subject service and you do not tell us what you want to do to a tax deduction. For example, if the interest then following our reasonable attempts to contact you payment due is £100 but withholding tax of 20% BBPLC may take reasonable steps as are necessary applies, you must pay a total of £125 from which to return your assets to your SIPP, or (where BBPLC you should deduct withholding tax of £25. BBPLC terminate to close or transfer a business) BBPLC may therefore receive £100 after deduction of tax. You are sell your assets and send the proceeds of sale to responsible for the payment of any withholding tax to your SIPP. the applicable tax authorities. 16.2 Where investments cannot be transferred to another broker or registered in your SIPP’s name, BBPLC will 18. International taxation arrangements sell them for you when you or STL or AJ Bell instruct 18.1 If you (or a person with whom you hold a joint us. BBPLC will pay all proceeds of sale into an account Account or Asset) are subject to tax or reporting in in your SIPP’s name by a payment method BBPLC another country or jurisdiction (or BBPLC have reason decide. If BBPLC decide to send STL a cheque, BBPLC to believe or are required to presume that this may be will only do so if the amount is more than £5 or its the case), BBPLC and other companies in the Barclays equivalent in another currency. If the amount is less Group may be required by legislation, regulation, order than £5 or its equivalent BBPLC will contribute the or by agreement with tax authorities of that country balance to charity. The Agreement will continue to or jurisdiction to report on an ongoing basis certain apply until BBPLC have transferred the investments or information about you and your Accounts and assets paid you the proceeds. and other products you hold with us on an individual or aggregated basis: 17. Tax (a)to a relevant tax authority which may then pass 17.1 BBPLC may ask questions about your personal that information to the tax authorities where you tax position and may explain our understanding are subject to tax; or of the generic legal or tax position relating to our products or services. This is to provide you with (b)directly to the tax authorities in that country. If you are not an individual, BBPLC may also have information on those products or services and to to report information about your direct and indirect assist us in selecting which products or services shareholders or other owners or interest holders and, if may be appropriate for you. BBPLC are not legal or you are a trust, your beneficiaries, settlors or trustees. tax advisers and BBPLC do not provide legal or tax 18.2 If BBPLC are required to report information about you, advice. BBPLC recommend that you obtain your this would include (but is not limited to) information own independent advice, tailored to your particular about you, your Accounts and assets, for example circumstances. You cannot rely on our information as your Account number(s), the amounts of payments a substitute for taking your own independent advice. including interest paid or credited to the Account(s), 17.2 There may be other taxes or costs that are not paid the account balance(s) or Asset value(s), your name, through us or imposed by us that you have to pay in address and country of residence and your social connection with your Account. security number/taxpayer identification number or similar (if applicable). You may need to provide us 25 with further information, if BB PLC ask for it, about 19. Automatic dividend reinvestment your identity and status. 19.1 If you choose automatic dividend reinvestment, 18.3 If some of your income is reportable and some is BBPLC will reinvest your dividend income in the stock not, BBPLC will report all income unless BBPLC can which originated the dividend within ten Working reasonably determine the reportable amount. Days of the dividend funds being credited to your 18.4 If a withholding tax under the European Savings account, provided that, after the deduction of fees or Directive or any similar or equivalent measures any other due amounts, the dividend income is £10 (“ESD”) applies in the jurisdiction where your or more. Commission charges apply for purchases Account or Asset is booked BBPLC will withhold tax carried out as a result of automatic dividend at the rate specified in the ESD (currently 35% for reinvestment.. most jurisdictions), unless you elect for us to report 19.2 If you choose automatic dividend reinvestment information instead or provide us with evidence that and a dividend is offered in the form of a scrip you qualify for an exemption from the ESD. If you dividend, BBPLC will accept this on your behalf; no hold an Account in Jersey, you agree that BBPLC may automatic dividend reinvestment will be carried out report to the Comptroller of Income Tax all interest or commission charged. Where BBPLC are unable to payments made by us to you, unless you provide us accept a scrip option due to time constraints, BBPLC with a certificate confirming that you are exempt from will accept cash on your behalf and subsequently ESD. If you hold an Account in Gibraltar, a withholding carry out dividend reinvestment. tax will only be the default position if you are a UK resident. If you hold an Account in Guernsey or the 20. Dormant and lost accounts Isle of Man, there is currently no withholding tax. 20.1 In the UK, BBPLC participate in the Unclaimed Assets 18.5 To the greatest extent permitted by applicable Scheme established under the Dormant Bank and law, BBPLC will not be liable to you for any Losses Building Society Accounts Act 2008. See further you may suffer as a result of our complying with information and your and our rights set out on our legislation, regulations, orders or agreements with website Barclays.co.uk tax authorities in accordance with this condition, or if BBPLC make an incorrect determination as to 21. Assignment whether or not you should be treated as being subject 21.1 You may not transfer or assign any of your rights to tax or tax reporting obligations where the incorrect or obligations under the Agreement or charge your determination results from our reliance on incorrect Accounts under the Agreement. information provided to us by you or any third party, unless that loss is caused by our gross negligence, Transfers within the Barclays Group wilful default of this clause or fraud. 21.2 BBPLC may transfer its rights under the Agreement 18.6 If you ask us to make a payment to an account based to any member of the Barclays Group without your at a financial institution which does not participate or comply with relevant tax legislation, regulations, (a)BBPLC has given you at least the following notice orders or agreements with tax authorities BBPLC may of transfer (unless that is impracticable in the be required, and you authorise us, to withhold certain circumstances): for (i) banking Accounts, two amounts from the payment (but BBPLC will tell you if months; and (ii) for any investment product or this is the case). service, 30 calendar days; and 18.7 This clause will override any inconsistent term or consent provided by you under any agreement with us to the extent that such agreement provides fewer or lesser rights for us, whether before or after the date of this Agreement. 26 specific consent, provided that: (b)you have not given proper notice terminating the Agreement on a date before the date of transfer. 21.3 Where BBPLC proposes to transfer a material part of its assets to another member of the Barclays Group: (a)BBPLC may also transfer all of its rights, powers, obligations and liabilities under or in connection Transfers outside the Barclays Group 21.5 BBPLC may also transfer (i) its rights under the with the Agreement without your further specific Agreement or (ii) where BBPLC proposes to transfer a consent; and material part of its assets, rights, powers, obligations (b)if BBPLC holds your cash as Client Money, the and liabilities under or in connection with the Client Money specific provisions set out below Agreement, to a third party outside the Barclays will apply, provided that in each case: Group without your specific consent, provided that: (i)BBPLC reasonably considers that the (a)BBPLC reasonably considers that the transfer will member of the Barclays Group is capable of not materially prejudice your rights under the performing the Agreement; Agreement; and (ii)BBPLC has given you at least two months’ (b)BBPLC has given you the same notice as set out notice for banking Accounts and for any above for a transfer within the Barclays Group investment product or service, 30 calendar and you have not given notice terminating the days’ notice (unless that is impracticable in Agreement on a date before the date of transfer. the circumstances); and (iii)BBPLC has not given notice terminating the Agreement on a date before the date of Dealing with Client Money 21.6 Where BBPLC intends to transfer cash that it holds transfer. for you as Client Money, the following provisions will apply. Partial transfers within the Barclays Group 21.7 If the recipient is authorised to accept deposits, 21.4 BBPLC may carry out each of the following transfers without your further or specific consent in relation to your cash being treated as a deposit from the date of the compliance of any member of the Barclays Group transfer without further action on your part. with any legal or regulatory requirement anywhere: 21.8 If the recipient is not authorised to accept deposits, (a)A transfer of all or any of your and BBPLC’s rights, powers, obligations and liabilities in relation to BBPLC may transfer the cash if either: (a)BBPLC receives your specific consent or deposit Accounts and the deposits in those instructions from you at the time of the transfer Accounts to another member of the Barclays of its business; or Group. BBPLC may transfer the cash and you consent to (b)the Client Money relates to the business that (b)A transfer of all or any of your and BBPLC’s other rights, powers, obligations and liabilities in recipient to return your cash to you as soon relation to the Agreement, provided that, in each as practicable at your request and one of the case: following conditions applies: (i)BBPLC has given you at least two months’ (i)the sums transferred will be held for you by notice of the transfer (or such other period of the recipient in accordance with the Client notice as may be required under applicable Money Rules; or law or regulation); and BBPLC is transferring, BBPLC has required the (ii)you have not given sufficient notice closing (ii)BBPLC has exercised all due skill, care and diligence in assessing whether the recipient those Accounts on a date before the date of will apply adequate measures to protect your transfer. cash; or You agree that you will not object to such a transfer, whatever legal means BBPLC uses to effect it. (iii)the amount of your Client Money is equal to or less than an amount that BBPLC’s regulators permit BBPLC to transfer without either of the other two above conditions 27 applying and it will be treated as Client the transfer in any newspaper of general circulation in Money or otherwise in the same manner as the United Kingdom. the treatment of money held in your account after the transfer. 21.9 If for whatever reason BBPLC is unable to give you an advance notice as set out in this clause, BBPLC will 22. Dealing with personal representatives and insolvency practitioners 22.1 If you die, the Agreement will continue to bind your notify you no later than seven days after the transfer estate until terminated by, or us giving notice to, your has taken place (or such later period as agreed with validly appointed personal representative. Your estate its Regulators), setting out the details required by this must provide us with such information as BBPLC may clause and; reasonably require to confirm your death and the (i)whether or not the cash will be held in accordance with the Client Money Rules and if not how they will be held by the recipient; (ii)the extent that the cash will be protected under a compensation scheme, if any; and (iii)that you may opt to have cash returned to you as soon as practicable. appointment of the personal representative. 22.2 Once BBPLC have received the grant of representation for your estate (or such other formal appointment, as applicable in your jurisdiction), BBPLC will act in accordance with STL’s instructions where FCA Rules allow, but: (a)assets cannot be sold until any re-registration process is completed with any fees, charges and Effect of a notice of transfer of business 21.10Where BBPLC gives notice under this clause, on a date within three months of our receipt of the grant (a)The recipient will acquire all the rights, powers, of representation, BBPLC may re-register your had been an original party to the Agreement in substitution for BBPLC; (b)if the transfer is to a recipient that is authorised correspondence address for your estate; and/or (d)if your estate is too small to warrant a grant of be held as Client Money and will be held as balance on STL’s instructions. This is provided that a deposit unless otherwise set out in the BBPLC receive a signed agreement from them to notice. To facilitate this, you consent to the reimburse us for any loss BBPLC suffer as a result. 22.3 In spite of anything in the Agreement, if the acknowledge that this account may not be a fully Agreement is not terminated within two years of the functional current account; date of your death, BBPLC may, where FCA Rules (c)the terms of this Agreement as amended by the allow, take such action as BBPLC reasonably consider contents of the notice will be the written terms appropriate to close your SIPP Portfolio and transfer of the new agreement between you and the cash assets or their value to the STL’s instruction. recipient; Your SIPP will be liable for all reasonable costs (d)you will be released from any further obligation to (e)BBPLC will be released from any further obligation to you. associated with us taking this action, or considering taking action, except to the extent that costs arise because of our negligence, wilful default or fraud. 22.4 If you are a non-natural person and BBPLC receive 21.11For the purposes of giving you written notice under notice of your winding up or similar procedure in any this “Assignment” clause, if BBPLC is not reasonably jurisdiction, BBPLC will act on the instructions of your able to serve written notice on you personally, BBPLC proven representatives. may instead give you notice by publishing a notice of 28 (c)BBPLC will send the certificates to the registered representation, BBPLC may at our discretion pay the BBPLC; and holdings into STL’s name; to accept deposits your cash will cease to recipient opening an account in your name and (b)if BBPLC have not received any instructions specified in the notice: obligations and liabilities it would have had, if it expenses owed to us accounted for; 23. Pooling of Investments 23.1 Your Investments may be pooled with those of other Appendix 1 – Additional Terms for Cash Management clients of ours or our sub-custodians in one account, 1. Our legal relationship subject to Regulatory Requirements. In this case: These terms apply to cash applied to your Barclays (a)BBPLC will maintain records of your interests in the Stockbrokers Account. Cash is held by us through the Investments which have been pooled; (b)your right to specific Investments may not be identifiable; and facility known as the Cash Management Service SIPP Cash Account or Sippdeal Trustees Account (“Cash Account”) associated with your investment service (the “Account”). (c)if there is a default by us or our sub-custodians resulting in a shortfall, you might not receive Money held through the Cash Account is held as a deposit your full entitlement. You might have to share with us. This means that money held for you in the Cash in the shortfall in proportion to the value of the Account will be held by us as banker and not as trustee (or Investments which BBPLC or the sub-custodian in Scotland as agent); and as a result, the money will not be hold for you with other clients. This explanation held in accordance with the client money rules. does not limit your rights against us in any way. 23.2 On occasion pooled assets may be used to settle trades of another client, which may result in a 2. Payments into and from your Cash Account 2.1 BBPLC may deduct any applicable charges from a temporary shortfall on your account. If this happens, payment before BBPLC add it to or make it from your BBPLC will ensure that any such shortfall is resolved Account. as soon as possible. 2.2 The timing of payments into your Account depends on how the payment is made and where it has come 24. Corrections from. Although payments made into an Account on If BBPLC or a counterparty make an error executing your a non-Working Day will not generally be processed order, BBPLC may choose to correct the error either by us until the following Working Day, in certain through or outside your Account. If BBPLC correct the error circumstances (such as where they are made through through your Account you will see the steps taken to correct online payment) they will be shown on your Account, the error. and will be available to use, on that day but will be dated the following Working Day. However, where We will try to make the correction outside your Account applicable, interest will not begin to be payable until if BBPLC believe there could be a change in your tax the following Working Day. obligations if the correction is undertaken through your (a)Cash payments Account. You cannot deposit cash payments over the counter into a Cash Account. (b)Cheques If a payment by cheque is permitted by your Account into a Cash Account, information about the clearing cycle for these will be provided to you separately, or on request. (c)Debit Cards and Direct Debit Mandates If a payment by Debit Card or Direct Debit Mandates are permitted by your Account into a Cash Account, information will be provided to you separately, or on request. 29 (d)Electronic payments An electronic payment received by us before the banking practice of the country concerned. Cut-Off Time on a Working Day sterling into an 2.4 Cheques Account will be available for you to use when it 2.4.1 You will not be given a cheque book for the Cash received in your Cash Account for investment facilities of an Account only. receive the payment that day. This will depend on the Account 2.4.2 It may not be possible to accept cheques drawn If you ask us, BBPLC will tell you which specific on banks outside the jurisdiction in which BBPLC electronic payments will be available for you to use. hold your Account. If it is possible, BBPLC will either “collect” the cheque, in which case BBPLC will pay you 2.3 Electronic payments the proceeds once BBPLC receive them, or “negotiate” 2.3.1 If you are making a payment out of your Cash it, in which case BBPLC will pay you the proceeds, less Account in an EEA currency to your Chosen Account our charges, on a date BBPLC agree with you which at a bank in the EEA from a Cash Account held in an will be before BBPLC receive the payment from the EEA currency, BBPLC will make sure that any foreign relevant bank. exchange is carried out as described in the Account, 2.5. Card payments and the amount of each payment you ask us to make You will not be given a card for a Cash Account. will reach that Chosen Account no later than: (a)one Working Day after BBPLC received your Payment Order, if the payment is to a person with Chosen Account in the same way as you can contact (i) at a bank in the country where BBPLC provide us in relation to your Account, but BBPLC may, for services to you, and the payment is in euro or example, require you to set up security procedures or the currency of that country; or take other steps before being able to give us Payment Orders in certain ways. When you give us a Payment and the payment is in euro; Order, BBPLC will decide, acting reasonably, how the unless the instruction was given by paper payment will be sent. Payment Order, in which case BBPLC will make 3.2 We set Cut-Off Times by which Payment Orders sure it reaches that person’s bank no later must be received by us on a Working Day in order than two Working Days after BBPLC received for us to process them on the same day. Details of your Payment Order; or our Cut-Off Times are available on request. If BBPLC (b)four Working Days after BBPLC received your Payment Order, in all other cases or if by BACS. receive a Payment Order before the relevant Cut-Off Time on any Working Day, BBPLC will process it on The bank receiving the payment from us is required that day unless you have asked us to process it on by law to pay it into its customer’s account on the day a future date specified in your instruction, in which it receives the payment from us. case BBPLC will process it on that date. Instructions 2.3.2 If you are making a payment to a Chosen Account at or Payment Orders received after the Cut-Off Time or a bank not in the EEA or in a currency which is not an on or for a non-Working Day will be processed on the EEA currency or ask us to deduct the payment from next Working Day. an Account which is not in an EEA currency, BBPLC 3.3 Before BBPLC will act on a Payment Order, BBPLC will make sure that any foreign exchange is carried will take steps to check that the instruction is clear, out as described in the Account, and BBPLC will give is given by you, or on your behalf, and meets any you an indication of the date on which the payment specific requirements that apply to the particular should be received by that bank. This does not mean product or service. that the person the payment is being sent to will 30 3.1 You can normally give us Payment Orders to your an account: (ii) at a bank in another country within the EEA, 3. Payment Orders 3.4 We will treat a Payment Order as genuine if BBPLC (b)it is for more than a limit BBPLC set for security believe in good faith that the instruction is from purposes; or you or any authorised person for your Account (for (c)for some other reason, such as suspected fraud, example, because it appears to have been given by you or an authorised person or the security BBPLC want to check the instruction with you, we can ask you to confirm it in a manner reasonably procedures have been completed) and there are no acceptable to us and BBPLC will not act on it until you circumstances BBPLC are, or should reasonably be, have confirmed it. aware of that cast doubt on the authenticity of the 4.3 Unless Regulatory Requirements prevent us from Payment Order. doing so, BBPLC will try to tell you: 3.5 We will not generally acknowledge receipt of Payment (a)if BBPLC refuse to act on any Payment Order; Orders other than by acting on them. (b)our reasons for refusing; and 3.6 Payment Orders can only be given in connection with (c)what you can do to correct any errors in the your investment service or to make a payment to your Chosen Account. Payment Orders to any other instruction. account will not normally be permitted. We will do this at the earliest opportunity. You can also ask us why BBPLC have refused to carry out your 3.7 We start processing Payment Orders when BBPLC Payment Order. receive them and may not be able to stop or change them. If BBPLC are able to cancel your Payment Order, 5. Your obligations BBPLC may charge a fee. Copies of the published 5.1 tariffs are available on request. To help prevent fraud and protect your Account, you should: (a)keep your Security Information secret at all times 4. Refusing Payment Orders and not disclose it to anyone; 4.1 We can refuse to act on any Payment Order or accept (b)take all reasonable care to prevent unauthorised a payment into your Account if BBPLC reasonably or fraudulent use of your Security Information by believe that: others; and (a)it is not clear, does not satisfy any requirements of (c)contact us without undue delay using the contact or is not consistent with the investment service or details provided if you know or suspect that was not given by you or an authorised person; or someone knows your Security Information or is (b)by carrying it out we, or another Barclays Group company, might break a law, regulation, code or impersonating you. We will be under no obligation to ascertain that you other duty which applies to us or become exposed have carried out these obligations when executing a to action or censure from any government, Payment Order. regulator or law enforcement agency; or (c)it is for a payment to or from a restricted country. BBPLC will tell you which countries are “restricted” on request; or (d)it would leave your Account overdrawn once a 6. Fees, Interest and Charges 6.1 We will charge Account fees, pay credit interest and charge debit interest in accordance with our published tariff or as otherwise agreed in writing with pending transaction for your investment service you (and all references to fees, charges shall have has been settled. the same meaning). Copies of the published tariffs 4.2 If BBPLC receive any Payment Order and: (a)we are concerned that it may not have come from are available either from our website or on request. These may be taken by us from your Account or Cash you or an authorised person, it contains incorrect Account, if no alternative payment arrangements have information or is illegible; or been agreed with you and implemented. 31 6.2 We set out how BBPLC may vary interest payable in (c)(if no rate is agreed) the Reference Exchange Rate the clause 8 “Variations” and ” clause 11 “Varying the that BBPLC have told you will apply (or will be at a Interest Rate”. margin above or below that rate if BBPLC have told 6.3 We may pay interest or charge interest, fees and other charges due to us by crediting or debiting the Account. 6.4 If you do not pay us amounts when due, BBPLC may you that is the case). 8.3 BBPLC may apply changes to the Reference Exchange Rate immediately and without notice. 8.4 If the Reference Exchange Rate used in foreign charge default interest as set out in our published currency payments is set by us, BBPLC can change tariffs or rate card. that Reference Exchange Rate at any time. 6.5 We may deduct any applicable charges from a payment before BBPLC add it to your Account. Changes to other terms 8.5 BBPLC may change any of the other terms for your 7. Ending the Cash Account relationship, services or products Cash Account in accordance with the variations clause of your investment service. 7.1 As the Cash Account is linked with the investment service, you cannot ask to end your relationship for Notice the Cash Account without also closing the investment 8.6 Notice will be given to you of any variation as set out service, or vice versa. This means BBPLC will close in the terms of the Account. your Cash Account as soon as your investment service is closed or the service is ended and normally pay 9. Interest cash held back to your Chosen Account. 9.1 BBPLC apply different rates of interest to our various services or products. Please refer to our website for 8. Variations details of the rate of interest applicable to particular Terms that apply to all changes services or products or ask your usual contact. 8.1 BBPLC may change any of the provisions of the 9.2 BBPLC generally work out interest at the end of each Cash Account (including a Barclays managed rate, day taking into account Payment Orders BBPLC have the amount by which a tracker rate differs from a carried out that day for you and payments received Reference Interest Rate and our charges) for any into your Account. reason not listed below in this “Variations” clause, in 9.3 Interest will be credited to your Account monthly or circumstances where: quarterly in arrears as described in your Account. (a)you are able to end the Agreement without Interest, if any, is paid in accordance with the charge; or (b)we agree to waive any charge that would otherwise apply. published tariff or rate card or as otherwise agreed with you. 9.4 When BBPLC start to pay interest on payments made into the Account depends on how the payment is Terms that apply only to changing exchange rates 8.2 If there are any foreign currency services provided 9.5 Because BBPLC treat payments as added to your through your Account, the exchange rate used to Cash Account for the purpose of working out interest convert foreign currency payments into or out of your before BBPLC have actually received the amount of Account will be: the payment, the amount shown on your statement is (a)any fixed rate BBPLC have agreed with you for a not always the same as the amount which is available particular transaction; or (b)as detailed in the terms for your investment service; or 32 made and the Account you are paying it into. for you to use. 9.6 BBPLC will deduct tax from any interest paid to you where Regulatory Requirements require us to do so, and whilst BBPLC hold your cash as a deposit it will whether or not you should be treated as being subject normally be paid net of tax unless your Account has a to the ESD where the incorrect determination results tax exemption. from our reliance on incorrect information provided 9.7 Interest is calculated on the basis of a 360-day year. to us by you or any third party, except to the extent caused by our gross negligence, willful default or 10. European Savings Directive (“ESD”) 10.1 If you are an individual resident in a member state fraud. 10.7 Please be aware that the ESD requirements may of the EU or another jurisdiction which is subject to change in the future. Please ask us if you require the ESD (including Gibraltar) or any similar savings further information. taxation agreement, BBPLC may be required either: (a)To report certain information about savings income, including interest, BBPLC pay you to 11. Varying the interest rate 11.1 Where interest will be applied or charged to your the tax authorities in the country where BBPLC Account, BBPLC will tell you in the published tariff provide the service, who will then exchange or rate card if you have a tracker rate or a fixed rate that information with the tax authorities in your and what it is. A “tracker rate” is a rate which moves country of residence; or in line with changes to a Reference Interest Rate. A (b)To apply a withholding tax to any interest BBPLC pay you. 10.2 If a withholding tax applies in the jurisdiction where “fixed rate” is a rate that BBPLC will not change or which BBPLC will not change for an agreed period. If BBPLC do not tell you that you have a tracker rate or a your Account is booked (including Jersey), BBPLC will fixed rate on a Cash Account, you will have a “Barclays withhold tax at the rate specified in the ESD (currently managed rate”. A Barclays managed rate is a rate 35% for most jurisdictions), unless you elect for us to BBPLC set and can change. report information instead or provide us with evidence that you qualify for an exemption from the ESD. If you Terms that apply only to changing tracker rates hold an Account in Gibraltar, a withholding tax will 11.2 If you have a tracker rate, that rate will change only be the default position if you are a UK resident. If automatically, on the first Working Day of the month you hold an Account in Guernsey or the Isle of Man, following a change in the relevant Reference Interest there is currently no withholding tax. Rate, to reflect the corresponding change in the 10.3 Where BBPLC are obliged to pass on information relevant Reference Interest Rate. BBPLC will tell you about you, this information includes (but is not limited the applicable Reference Interest Rate in the Account to) the amount of interest paid or credited, your or facility terms. name, address and country of residence. You may 11.3 Whenever this changes, BBPLC will make the new rate need to provide us with further information, if BBPLC available on our website, in branches and through ask for it, about your identity and status. online and telephone banking within three Working 10.4 If some of your income is reportable and some is Days of the change. not, BBPLC will report all income unless BBPLC can reasonably determine the reportable amount. 10.5 BBPLC may apply these provisions, even if BBPLC Terms that apply only to changing Barclays managed rates 11.4 If you have a Barclays managed rate, BBPLC may have previously indicated that you are not subject to change that rate if at any time there is a change, or the ESD. BBPLC will do this if BBPLC receive further BBPLC reasonably expect that there will be a change: information to suggest our original decision was (a)in the costs BBPLC incur in providing the Account wrong. BBPLC will not be liable to you for any resulting or facility (including operational or funding costs, Losses. if relevant); or 10.6 BBPLC are not liable to you for any Losses you may (b)in Regulatory Requirements. suffer if BBPLC make an incorrect determination as to 33 Where BBPLC make a change to comply with a any failure, delay or error in respect of a Payment Regulatory Requirement, the change will be a fair Instruction will be limited to interest calculated at the proportion of the cost of compliance on our banking rate and/or in the manner provided under applicable business, as reasonably estimated by us. Other law or regulations governing such payments by changes will respond proportionately to changes in persons generally (or, in the absence of such law or our costs. BBPLC will not change a Barclays managed regulations, to interest at Barclays Bank base rate rate and our charges to cover the same cost twice. for the time being in force) and will be calculated 11.5 BBPLC may also change a Barclays managed rate for from the end of the third Working Day (for payments a valid reason which is not set out in the terms under within the EEA) or the fifth Working Day (for all other this heading. international payments) (or any other date BBPLC 11.6 Such changes may be made without notice if the specifically agree with you) following the date BBPLC change is favourable to you. BBPLC will make the new accept your instructions to the date the funds are rate available on our website, in branches and through credited to the beneficiary’s bank. online and telephone banking within three Working Days of the change. 11.7 BBPLC will give you at least two months’ Personal 15. Statements 15.1 We will provide statements showing the individual Notice of other changes to a Barclays managed rate in transactions paid into and out of your Account since accordance with the “Variations” clause. the previous statement, together with information about those transactions, including details of any 12. Payments into your Account charges made, interest payable or exchange rates 12.1 Although payments made into an Account on a used in relation to the transaction. Unless a different non-Working Day will not generally be processed frequency is agreed with you, BBPLC will provide by us until the following Working Day, in certain these statements as part of the statements for circumstances they will be shown on your Account, your Accounts. You can also ask us at any time for and will be available to use, on that day but will be information about individual transactions or for a dated the following Working Day. However, where more frequent statement by contacting your usual applicable, interest will not begin to be payable until contact. the following Working Day. 15.2 You must tell us as soon as you can if a statement includes something which appears to you to be wrong 13. Unauthorised payments or if a payment was not made in accordance with your 13.1 Where there has been an unauthorised payment from instructions. BBPLC will correct any entry BBPLC made your Cash Account used to purchase an asset, BBPLC by mistake on your Account statement immediately will return your Account to the position it would have after you tell us about it or BBPLC notice it. been in if the unauthorised payment had not taken place. 13.2 BBPLC will not be liable to you for any Losses you 16. Definitions These definitions apply equally to Section 1 and Section 2 suffer or costs you incur because: of these Termsand Conditions. (a)we do not act on a Payment Order for any reason Account – means, unless otherwise provided in these specified in the Agreement; or (b)the details contained in the Payment Order were not correct terms, the account or accounts opened by us for you in relation to your investment service. Affiliate – The ultimate holding company of BBPLC and any direct or indirect subsidiary of that holding company. 14. Our liability AIM – The Alternative Investment Market operated by 14.1 Except as set out above, the liability of any member the LSE. of the Barclays Group for any Losses resulting from 34 Agreement – means this document and the terms set out with any applicable Client Money Rules, in the course of, in other documents which BBPLC give you, such as your or in connection with, the business contemplated by the Application Form, our interest rates and charges documents Agreement, other than money which is due and payable and those relating to specific financial products for the by you to BBPLC or a third party (which may or may not be Account or Cash Account called “client money” under the Client Money Rules in the AJ Bell – AJ Bell Management Limited and (where jurisdiction in which you are provided the Services). applicable) any undertaking in the same group as AJ Bell Client Money Rules – means Regulatory Requirements in Management Limited the jurisdiction in which you are provided the Services that Application – An application to open a Barclays concern the holding of Client Money. Stockbrokers SIPP and to arrange facilities for BBPLC to be Communication(s) – All notices, Instructions, able to take and process instructions you or a User give in orders, demands, contract notes, statements or other relation to the SIPP. communications that BBPLC or AJ Bell may need to make to Approved Bank – means a bank or financial institution that you. If the communication comes from you, this means all satisfies regulatory conditions in the jurisdiction in which notices you give to AJ Bell or BBPLC. you are provided the Services for holding Client Money and Contribution – Payment by you, or on your behalf, undertaking banking business. (including the tax relief thereon) or your employer by way of At Best Order – An Instruction to obtain the best result in a single or regular payment. buying or selling a specified stock. CREST, CRESTCo – The centralised settlement system for BACS – Bank Automated Clearing System. securities traded on the LSE. Bank – The Governor and Company of the Bank of Scotland Custodian – A company that BBPLC has chosen to hold or such other bank as may be determined from time to time Investments in the event that these are not held with by AJ Bell at its discretion. BBPLC’s Nominee. The choice of custodian is at BBPLC’s Barclays Group - means the Barclays group of companies, discretion and may be an Affiliate or a company outside of their parent companies and any companies totally or partly BBPLC’s group. If it is an Affiliate, BBPLC will remain liable for owned by any of these companies. its acts and omissions as if they were its own. Barclays Bank PLC (BBPLC) – the bank authorised and Cut-Off Time – means the time, towards the end of the regulated by the Financial Conduct Authority, registration Payment Day, by which BB PLC must receive all Payment number: 122702 whose registered office is at 1 Churchill Orders and payments into a payment account (including Place, London, E14 5HP. cash) if they are to be processed that day notified to you Base Rate – The Barclays Bank PLC base rate at the time from time to time. interest is calculated. Data – Any market prices, news, research or other Business Day – A day which is not a weekend day on which information obtained by you using the Service. banks in England are open for business. Data providers – Any third parties who provide Data. Cash Account – means, unless otherwise provided in these Dealing Service(s) – Any dealing and investment terms, the account or accounts opened by us for you to administration services provided by BBPLC or its Affiliates in hold cash in relation to your investment service. relation to the Barclays Stockbrokers SIPP. Charges – The charges for the Barclays Stockbrokers SIPP EEA – means the European Economic Area, which is all published on the Website. the countries in the European Union plus Iceland, Norway, Chosen Account – means the bank or building society Liechtenstein and (for the purposes of this Agreement) account of a UK credit institution notified by STL to us Gibraltar. to which payment from an Account shall be paid to, and FCA – means the Financial Conduct Authority in the UK, or payments into the Account shall normally be expected to any succeeding authority. be paid from. FCA Rules – mean the legal rules and guidance published Client Money – means money of any currency that BBPLC by the FCA. receives or holds for you, or on your behalf, in accordance 35 Financial Ombudsman Scheme – The scheme provided under Part XVI of the Financial Services and Markets Act Transferable Securities (UCITS); 2000 for resolving disputes by an independent person. • Venture capital trusts, quoted on AIM; HMRC – This means Her Majesty’s Revenue and Customs. and such other investments as AJ Bell and BBPLC may Indirect, special or consequential loss or damage – from time to time make available through the Service in means loss or damage other than direct loss or damage accordance with these Terms and Conditions. arising as a direct result of our breach of contract such as Key Features Document – means the Key Features the loss of ability to reinvest. available at the Website. Intermediary – A third party who (i) is independent Limit Order – An instruction to BBPLC setting the to BBPLC (but may be connected to an Affiliate); (ii) is maximum or minimum price at which you are willing to buy authorised and regulated by the FCA; and (iii) you have or sell shares. Third party data will be used to determine the authorised to use the Service on your behalf; and (iv) price available to BBPLC. BBPLC has approved or shall approve to use the Service on Losses – means all reasonable losses, costs, expenses, your behalf. (All provisions of these terms and conditions damages and liabilities. shall remain in full force and effect notwithstanding any LSE – London Stock Exchange plc. connection your Intermediary may have to an Affiliate.) Market – The London Stock Exchange and such other stock Investments – Investments made available from time to time exchange or investment market as AJ Bell and BBPLC may through the Service in accordance with these Terms and determine at their absolute discretion. Conditions and permitted by the Scheme Rules and HMRC Member – A person who is a member of the Scheme, rules including: having been accepted by AJ Bell following completion of an • United Kingdom equities, investment trusts and Gilts; Application in a format stipulated by AJ Bell and who has not corporate bonds; debenture stock and other loan stock; subsequently left the Scheme. and warrants (for equities) all of which should be listed or Nominee – Barclayshare Nominees Limited. dealt on the LSE; Payment Day, for the purpose of making or receiving • Depository interests (including CREST depository interests payments, means calendar days other than weekends or in European securities dealt through LSE’s International public holidays. Retail Service); Payment Order – means an instruction to make payments • Authorised unit trusts resident in the UK and authorised by the FCA; from your Account Personal Notice – means any notice sent to you in • UK based open-ended investment companies (OEICS); accordance with the provisions of your Account, including • fixed interest securities issued by governments or other notices sent with a statement. bodies; Reference Exchange Rate – is a rate for converting one • debenture stock and other loan stock; currency into another which BB PLC set and make publicly • permanent interest bearing shares; available or comes from another publicly available source • convertible securities; (such as a rate set by Visa or MasterCard). • Options traded on any recognised stock exchange whether Reference Interest Rate – is a rate on which a tracker rate currency, equity or bonds and either long or short positions will be based. or options (provided there is no exposure beyond that Security Information – means any security procedures, permitted in accordance with these Terms & Conditions); password, security keys, cards, personal identifier, codes, • Contracts for Differences (“CFDs”); PINs or encryption device provided to or agreed with you • ‘Over The Counter’ Products or Derivatives (‘OTC’); for use in connection with the services to be provided under • Foreign Exchange; the Agreement. • Hedge funds, listed on a recognised stock exchange; Regulatory Requirements – means any obligation (i) • Deposit accounts, in any currency, held with any deposit BBPLC and AJ Bell have to comply with under any law or taker authorised under FSMA; 36 • Undertaking for Collective Investment Schemes in regulation (including any tax legislation or rules made by an applicable regulatory body), or as a result of the decision User – Someone you have authorised in writing, and of a Court, ombudsman or similar body; or (ii) under any BBPLC has approved, to use the Dealing Service on your industry guidance or codes of practice which BBPLC and AJ behalf who is either a (i) a third party who is not acting Bell follow. in the capacity of an investment professional and who Relevant Law – All laws, regulations, rules and customs is not subject to any authority or regulation by the FCA; which apply to BBPLC and AJ Bell and any transactions or (ii) an Intermediary. BBPLC will not need to get any which BBPLC or AJ Bell carries out for you. It includes the further confirmation from you concerning the User’s use rules of FCA and any other relevant regulator and the rules, of the Service and BBPLC are entitled to treat Instructions customs and practices of LSE and of any other market or from them as though they have come from you. You are exchange on which a transaction is carried out. responsible for the actions of the User, and for ensuring that Scheme – The registered pension scheme known as the the User complies with these Terms and Conditions. Sippdeal e-sipp established under trust deed and registered Website – Barclays Stockbrokers internet website at with HMRC. BarclaysStockbrokers.co.uk Scheme Rules – The trust deed and rules for the Scheme VAT – United Kingdom Value Added Tax as may be amended from time to time and a copy of which you/your – the Member who has entered into the is available from AJ Bell on request. Agreement and, where the context permits, the User acting Security Codes – Any User identifiers, password(s), account for the Member. number(s), electronic keys and details used to identify you your Information – Personal financial information: when you use the Service. (a)obtained from you or from third parties, credit reference Service(s) – The Service(s) provided by AJ Bell as outlined in agencies (who may search the Electoral Register), Section 1 and the Dealing Services as outlined in Section 2. fraud prevention agencies or other organisations when SIPP – The pension arrangement, or arrangements, you apply for a SIPP or any other product or service or established for a Member under the Scheme, and includes which you or they give to us at any other time; or the assets held under the Member’s SIPP Account. (b)learned from the way you use and manage the SIPP SIPP Account – The SIPP Cash Account and SIPP Portfolio. Account, from the transactions you make and from the SIPP Cash Account – Means a sub-account opened payments which are made to the SIPP Account. by BBPLC in respect of Sippdeal’s Trustee’s Account to Working Day – means any day on which the relevant enable Members (or their duly authorised agents) to give Barclays Group company providing the service to you is Instructions in respect of cash , which shall include any sub- open for business to accept instructions. Although BBPLC account for foreign exchange cash (if applicable), held in may provide certain electronic and telephone services that relation to their rights under the Scheme. can be accessed seven days a week, BBPLC cannot usually SIPP Portfolio – Means a sub-account opened by BBPLC in act on Payment Orders or make payments into accounts at respect of Sippdeal Trustees’ Account to enable Members weekends or on public holidays. (or their duly authorised agents) to give Instructions in Words which begin with a capital letter that have not been respect of Investments , which shall include any sub- defined in this section are terms that have been defined in account for foreign equities or investments (if applicable), the Account documentation or FCA Rules and will have the which are designated to them in relation to their rights same meaning as that in this Agreement. under the Scheme. Your SIPP – The SIPP established for you under Sippdeal Trustees’ Account – account held in the name of the Scheme. STL with BBPLC for the purposes of holding Scheme assets. STL – Means Sippdeal Trustees Limited. Tax Year – A year beginning 6 April one year and ending 5 April in the following calendar year. Transfer – The transfer of benefits from any UK registered pension scheme to the Scheme. 37 Schedule A: Information on how BBPLC executes Collective Investment Schemes client orders & the execution venues that BBPLC use BBPLC will usually trade directly with the Fund Manager on Introduction negotiated terms not generally available to individual clients. Before BBPLC undertake any deals in investments for your SIPP, it is important that you understand how BBPLC will Over-The-Counter Products execute such transactions. The following information is Over-the-counter products are dealt either directly designed to provide you with a general understanding between BBPLC and its client, or may be sourced via a third of BBPLC’s typical dealing arrangements for different party. The order routing process will depend both on the investment types (Part 1) and the execution venues that we execution factors, and on the following; use (Part 2). i) A request for a price or quotation on any over-the- Please note that this information should not be seen as counter product will be traded by BBPLC as principal at a prescriptive statement of how a particular order must the price agreed. For such deals the onus is on a client be dealt. to be comfortable with the dealing terms offered. ii) For bespoke, highly negotiated transactions or for Part 1: Our typical dealing arrangements for different those which may be highly original trading ideas or types of investment: for which BBPLC has a duty of confidentiality to the originating firm, it will route such orders exclusively Equities to the originating firm since there will be no other For standard UK market orders, and in normal market available market liquidity available within a reasonable conditions, BBPLC will poll a variety of different execution timeframe. venues, using automatic execution technology to identify iii) For some more standardised products, BBPLC will the best terms available to it at the point of trading for usually select and price poll from a shortlist of dealing the equity concerned. Other orders, including those counterparties identified by it to be among the most relating to international equities, that cannot be executed competitive in the field concerned. automatically will be dealt manually with another regulated firm or via a Multilateral Trading Facility (MTF). This involves Part 2: The execution venues that we use: a manual search for reference trading prices via market data feeds or by comparing prices offered by other market Regulated Markets participants. When an appropriate counterparty is identified, Regulated Markets are subject to strict operating rules the price is negotiated manually and executed on the best governed by the relevant regulatory body in each terms identified for the order in question. This may occur jurisdiction in which they operate. Execution via a regulated off-exchange. market occurs in line with the rules of each exchange which are designed to protect market participants. BBPLC uses Debt Securities (aka “bonds”) many Regulated Markets to execute client orders however The debt market in some locations is not centrally organised, it places significant reliance on the following Regulated and for many non-government issues, is not a liquid market. Markets when it executes deals on behalf of its clients. In these circumstances the majority of debt issues or “bonds” i) London Stock Exchange - All markets must be dealt manually in order to identify current traders ii) ISDX in the security concerned. If liquidity is available and a price iii) New York Stock Exchange comparison made for the size of trade concerned, BBPLC will iii) NASDAQ route its order to the counterparty which provides the most iv) Euronext competitive overall pricing. For some smaller orders, BBPLC is 38 able to use automatic execution technology which will source Multilateral Trading Facilities (“MTFs”) the best bid and offer from a range of bond dealers. MTFs are privately operated order matching systems which act in a similar way to an order driven market. Similar to General Risks: regulated markets, these execution venues are subject Volatility of Returns to regulatory standards determined and governed by the The value of investments and the amount of income requirements of the EU Markets in Financial Instruments derived from them may go down as well as up. All Directive which is effective from 1st November 2007. investments can be affected by a variety of factors, including macro-economic market conditions such as the Despite being a relatively new type of execution venue, the interest or exchange rate environment, or other general use of MTFs is expected to increase, both generally and in political factors in addition to more company or investment terms of BBPLC’s reliance upon them. specific factors. Off Exchange Trading with Regulated Firms Liquidity and non-readily realisable securities Off Exchange trading is the least regulated form of deal Some investments may be very illiquid, meaning that they execution. While trading occurs outside of the regulations of are infrequently traded, and hence it may be difficult to the Regulated Markets or MTF’s, we believe that executing off- sell them on within a reasonable timeframe or at a price exchange can result in enhanced terms for some deals. When which reflects ‘fair’ value. In extreme cases an investment dealing off-exchange on behalf of its clients, BBPLC takes may be non-readily realisable. In this case there may be no reasonable care to deal with reputable firms with which it has secondary market available, and it may be difficult to obtain generally maintained an ongoing dealing relationship. any reliable independent information about the value and risks associated with such an investment. Significant reliance is placed by BBPLC on the following forms of Off Exchange Trading when relevant to the service Investment Leverage or Gearing provided to its clients: Use of borrowing to invest increases both the volatility i) Systematic Internalisers, being firms who routinely offer and the risk of an investment. This applies if a company prices on listed investments outside of a Regulated has significant borrowings, or if an investment vehicle Market or MTF otherwise allows an investor to gain much greater ii) Operators of Collective Investment Schemes economic exposure to an asset than is paid for at the point iii) Other authorised Firms which trade in Debt Securities, of sale. It also applies if an investor borrows money for the and Over-The-Counter Derivatives specific purpose of investing. The impact of leverage can be as follows: Off Exchange Trading may be conducted (among other firms) with another member of the Barclays Group. • movements in the price of an investment leads to much greater volatility in the value of the leveraged position, and this could lead to sudden and large falls in value; Schedule B • the impact of interest costs could lead to an increase in Investment Risk Warning Notices any rate of return required to breakeven; or a client may The following risk warning notices are intended for receive back nothing at all if there are significantly large information purposes only. Please note that not all may be falls in the value of the investment relevant to the services BBPLC currently provide to you, and BBPLC will abide by the scope of our existing agreed terms. Foreign Exchange For example, where you have not previously consented Investments denominated in foreign currencies open to our use of an investment type (such as derivatives) up additional risks related to the relevant exchange rate. these will continue to be outside of the scope of our Movements in exchange rates may cause the value of an investment powers. investment and any related income to fluctuate either in a favourable or unfavourable manner. 39 Taxation Other smaller companies may not be subject to the rules The tax treatment of an investment for individual clients of a listing authority. Such companies are likely to be is relevant only to the specific circumstances of each high risk ventures and may have an unproven trading client. There can be no guarantee that the nature, basis or history or management team. These equity shares may incidence of taxation may not change during the lifetime not be readily sold, and it could be difficult to realise or to of an investment. This may cause potential current or future value them independently due to the lack of a secondary tax liabilities, and you should be aware of the tax treatment trading market. of any investment product before you decide to invest. If your circumstances are changing, or if you are uncertain The risks involved in equity investment can often be about any aspect of how an investment might relate to your managed through investment via diversified investment own tax position, please seek professional tax advice. vehicles, or by investing directly in a wide range of different companies, industries, countries and currencies. Investment Specific Risks: Equity Securities and Equity Funds Debt Securities and Fixed Income Funds Ownership of an equity security represents a direct stake The value of debt investments (or ‘bonds’) can generally be in the company concerned. Such an investment will expected to be more stable than that of equity investments. participate fully in the economic risk of the company and its However in some circumstances, particularly when interest value can therefore fall as well as rise. The price volatility of rate expectations are changing, the value of most bonds is equity markets can change quickly, and cannot be assumed also volatile. The most common use of a bond is to provide to follow historic trends. In adverse market conditions a reliable yield, or source of income until maturity. For irrecoverable capital losses could be incurred. In the worst example the value of a bond can be adversely affected by a case, a company could fail and if this happens its equity can number of factors such as: become worthless. These securities are commonly used by • the issuer’s credit rating, which reflects their ability to investors seeking longer term capital growth. repay the amounts payable when they fall due; • the market expectations about future interest and Examples of typical company characteristics which could inflation rates; heighten equity investment risks are: • amount of interest payable (the coupon); • a low market capitalisation; • the length of time until the debt falls due for • a product set that is undiversified or reliance on single markets as a major source of income; • a significant reliance on borrowing as a source of finance; repayment; or • the seniority of a bond within the capital structure of a company, and the quality of any security available. • a significant level of fixed costs to pay, irrespective of output, production or turnover levels; • major income sources which are seasonal or `cyclical’ in nature; and • companies trading primarily in emerging markets value of a bond are the perceived financial position of the issuer, and changes to market interest rate expectations. Bonds issued by major governments or supranational bodies tend to be lower risk investments, while the risks of particularly during poor market conditions, or in countries other debt securities (such as those with emerging market where legal property rights may be difficult to enforce. or corporate issuers) can vary greatly. For example if an issuer is in financial difficulty, there is an increased risk that The equity of some smaller companies may trade in very small they may default on its repayment obligations. In this event, sums per share, and an investment into this type of equity will little or no capital may be recovered and amounts repaid usually involve a proportionately large difference between the may take a significant amount of time to obtain. market buying and selling price. The effect of this difference means that an immediate sale may realise significant losses. 40 Schedule C The fact that a new issue or a related security is being Risk warning in respect of securities that may be subject stabilised should not be taken as any indication of the level to stabilisation of interest from investors, nor of the price at which they are Unless the Agreement states otherwise, BBPLC may, from prepared to buy the securities. time to time, carry out such transactions on your behalf, where the price may have been influenced by measures taken to stabilise it. You should read the explanation below carefully. This is designed to help you judge whether you wish your funds to be invested at all in such securities and, if you do, whether you wish: (i) to be consulted before we carry out any such transaction on your behalf; or (ii) to authorise us to carry out any such transaction on your behalf without first having to consult you. What is stabilisation? Stabilisation enables the market price of a security to be maintained artificially during the period when a new issue of securities is sold to the public. Stabilisation may affect not only the price of the new issue but also the price of other securities relating to it. The FCA allows stabilisation in order to help counter the fact that, when a new issue comes onto the market for the first time, the price can sometimes drop for a time before buyers are found. Stabilisation is carried out by a “stabilisation manager” (normally the firm chiefly responsible for bringing a new issue to market). As long as the stabilisation manager follows a strict set of rules, he is entitled to buy back securities that were previously sold to investors or allotted to institutions which have decided not to keep them. The effect of this may be to keep the price at a higher level than it would otherwise have been during the period of stabilisation. The stabilisation rules: (i) limit the period when a stabilising manager may stabilise a new issue; (ii) fix the price at which he may stabilise (in the case of shares and warrants but not bonds); and (iii) require him to disclose that he may be stabilising but not that he is actually doing so. 41 Services for disabled customers We are committed to providing equal access to our services for all customers with disabilities. Full details of Barclays services and facilities can be found in our brochure ‘Disabled customers – making our services available’. All of our literature can be provided in Braille, large print or audio tape on request, within a reasonable timescale, by calling 0800 015 4449* or local dial number 0333 2027570*. *Calls will cost no more than 6p per minute plus your phone company’s access charge. International calls will be charged at a higher rate – please check with your telecoms provider. Calls to 0800 numbers are free from UK land lines and personal mobiles. Calls may be recorded so that we can monitor the quality of our service and for security purposes. Our opening hours are 7.30am to 7pm Monday to Thursday, 7.30am to 6pm on Friday (excluding bank holidays) and 9.30am to 12.30pm on Saturday. Barclays Stockbrokers is a trading name of Barclays Bank PLC which is a member of the London Stock Exchange and ISDX (Registered No. 1986161 Registered VAT No. 243 8522 62). Barclays Bank PLC is registered in England and authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Registered No. 1026167). The registered address is 1 Churchill Place, London E14 5HP. The Barclays Stockbrokers SIPP is administered by AJ Bell Management Limited. AJ Bell Management Limited is registered in England No. 3948391.Registered Office: Trafford House, Chester Road, Manchester M32 0RS. Authorised and regulated by the Financial Conduct Authority and on the FCA Register under FCA Register number 211468. Sippdeal Trustees Limited is a wholly owned subsidiary of AJ Bell Management Limited, registered in England No. 4050222. Registered Office: Trafford House, Chester Road, Manchester M32 0RS. Sippdeal Trustees Limited does not conduct any regulated activities, and is, therefore, not regulated. Item Ref: 9904194. March 2017