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EYE INSTITUTE www.bascompalmer.org Toll Free 800-329-7000 BASCOM PALMER EYE INSTITUTE Bascom Palmer Eye Institute 900 N.W. 17th Street • Miami, FL 33136 305-326-6000 7101 Fairway Drive • Palm Beach Gardens, FL 33418 561-515-1500 Bascom Palmer Eye Institute Retina Center at Naples NCH Medical Plaza • 311 9th Street North Naples, FL 34102 239-659-EYES (3937) Bascom Palmer Eye Institute at Plantation 1000 South Pine Island Road Plantation, FL 33324 954-465-2700 PALM BEACH GARDENS Bascom Palmer Eye Institute at Palm Beach Gardens Your appointment m a d e e a s y. EYE INSTITUTE YAME-P B G - 07/06 14 1 WELCOME TO BASCOM PALMER Welcome to Bascom Palmer Eye Institute at Palm Beach Gardens, part of the University of Miami Miller School of Medicine. We are committed to the protection and preservation of the treasured gift of sight, and are honored that you have entrusted your vision to us. We strive to exceed your expectations every time you visit us. The information in this brochure will let you know how to prepare for your appointment, what you will need to bring with you, how to get here and what to expect during your visit. Bascom Palmer is proud to be America’s Best Eye Hospital. Ranked #1 in ophthalmology by U.S. News & World Report. Reading this entire brochure in advance of your appointment will help ensure a pleasant visit. (2006, 2005, 2004, 1998, 1994) 2 3 REMEMBER TO BRING THESE ITEMS ❑ Your prescription eyeglasses and all medications, including eye drops ❑ All pertinent medical records related to WHAT TO EXPECT ON YOUR VISIT As our patient, you will receive the finest your eyes or vision, including x-rays, MRI ophthalmic care available. You will benefit from and CT scans of your eye, ophthalmic having all necessary examinations, diagnostic diagnostic test results, ophthalmic surgical tests and medical procedures in one location. notes and summary letters from doctors Because we aim to perform all necessary tests ❑ Insurance card or proof of insurance coverage on the day of your appointment to avoid the ❑ Authorization or referral forms if required need for multiple visits, please be aware that by your insurance company the appointment may take three to four hours. Questions for your doctor: You may want to bring reading materials and a sweater as the building is generally cool. If you require something to eat or drink during your appointment, you are welcome to bring a snack. For your convenience, several restaurants are within walking distance of Bascom Palmer and vending machines are located in the adjacent Bascom Palmer Surgery Center. 4 5 Notes FINANCIAL INFORMATION Please note that payment, including co-payments and deductibles, is collected at the time of your appointment unless prior arrangements are made. For your convenience, payment may be made with cash, personal check, MasterCard, Visa, American Express or Discover. For questions regarding insurance or billing, please call our Patient Financial Services office at: 305-326-6340 or 800-329-7000, ext. 6340. Notes: A few days before your scheduled visit, our automated patient appointment operator may call to remind you of your upcoming appointment. After listening to the message on the phone, simply push "1" to confirm your appointment. If you are unable to keep your appointment, push "5" and it will be cancelled. It’s that easy! If you have caller ID on your phone, you will see "ClientTell" as the caller. It is our pleasure to call you and remind you of your upcoming visit. 6 7 3.75" • Palm Beach Gardens TRAVELLING TO YOUR APPOINTMENT Naples • • Plantation Miami • Bascom Palmer Eye Institute at Palm Your pupils may be dilated during your visit Beach Gardens is located at 7101 Fairway making them sensitive to light and causing Drive, Palm Beach Gardens, Florida. Bascom blurred vision for several hours. Therefore, Palmer’s new Palm Beach Gardens campus we ask that you bring someone with you to opened in the summer of 2006. It is located drive you home because driving with dilated at the corner of PGA Boulevard and Fairway pupils is not safe or advisable. Drive across from the entrance to the Free parking is available adjacent to the building. Florida Turnpike. If you are unable to find someone to drive If you would like detailed driving directions, you to your appointment or you require please visit our web site at: hotel accommodations during your visit www.bascompalmer.org to Bascom Palmer, the Patient Services or call 800-329-7000, ext. 82. Department can arrange for transportation services and hotel reservations. For arrangements and fees, please call 561-515-1526. Please note, a minimum of two working days is required for transportation arrangements. Open flap to view map 8 11 Toll Booth Mirasol Walk Medical Office Building Surgery Center Fa Dri y a w r i ve Ballen Isles Country Club PATIENT SERVICES AT BASCOM PALMER Bascom Palmer patients receive exceptional Bascom Palmer also provides patients with care ranging from routine eye examinations a full spectrum of state-of-the-art vision to specialized treatment in all eye diseases correction procedures and safe, effective and disorders. The highest standard of cosmetic treatments to revitalize and renew care that is delivered to each patient, appearance. These services include: every day, is the keystone of our reputation. • Aesthetic Eyelid and Facial Surgery Patient consultation, diagnosis and treat- • Botox ® Injections ment are available within these core Patient • LASIK and Other Vision Correction Surgeries Service Centers*: Please call 800-329-7000 for additional informa- • Vitreoretinal Diseases and Surgery tion, or visit our website, www.bascompalmer.org. • Glaucoma Our staff is eager to assist you. • Corneal and External Diseases • Laser Vision Correction • Neuro-Ophthalmology • Ocular Oncology • Ophthalmic Plastic and Reconstructive Surgery • Pediatric Ophthalmology and Strabismus • Comprehensive Ophthalmology *Patient Service Centers may vary by location 12 CONSIDERING LASIK OR OTHER VISION CORRECTION PROCEDURES? Bascom Palmer offers the most up-to-date eye care procedures that allow you to see near, far and everywhere in between – without eyeglasses. To find out which procedure is best for you, call 1- 877- GO - LASIK. 13