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The Newcastle upon Tyne Hospitals NHS Foundation Trust Day Treatment Centre Freeman Hospital Information For Students Welcome to the Day Treatment Centre. We hope your placement will be enjoyable as well as educational. This booklet has been designed as a brief guide to the ward. It lists some of the more common operations/procedures patients undergo whilst on this ward. If you can, find out what these involve before you start to gain maximum benefit from your placement. A Learning Zone and Profile of Learning Opportunities are included. As an adult learner you are expected to take responsibility for identifying your own learning needs. You can do this by identifying outstanding competencies in your Profile, by looking at the learning opportunities available to you during this allocation, and by talking to your mentor. The ward staff will be more than willing to help, so take advantage of these opportunities, and use this handout as a checklist to gain the most from this allocation. If you wish to have a pre-placement visit, telephone 0191 2137004 and we will arrange it for you. YOUR MENTOR On arrival to the ward you will be introduced to your mentor who will be responsible for you during your allocation. Your mentor will show you around the ward and ensure your induction checklist is completed. Many of our staff work part-time, so you may also have an associate mentor. It may not always be possible to work with your mentor, but this will give you the opportunity to experience different approaches to care. If you have any problems during your placement you should discuss them with your mentor as soon as possible. If you don’t want to discuss them with your mentor, you should speak to the Sisters or Education Link Nurse. It’s normally easier to solve a problem straight away than at the end of your allocation. WARD DESCRIPTION The Day Treatment Centre is situated on Level 3 of Freeman Hospital. This is a mainly surgical ward catering for adult male and female patients having minor surgery as day cases, as well as those having more extensive surgery who are admitted to this ward and prepared for theatre, and are then transferred to the operating theatre and onwards to an inpatient ward for their extended recovery. We also provide treatment and perform investigations for non-surgical day case patients from a range of specialities. Added to Practice Placements Website Oct 12 Surgery : The ward provides facilities for patients having surgical procedures performed under general or local anaesthetic. Surgical specialities and some of their common operations are listed below. General surgery - Varicose vein surgery, hernia repair ENT - Insertion of grommets, laryngoscopy, biopsy of lesions Orthopaedic - Hip/knee replacement, knee arthroscopy Vascular - Bypass grafts, endarterectomy Renal - Formation of brachial fistula, removal of Tenchoff catheter Urology - Embolisation Gynaecology Oncology - Brachytherapy HPB - Cholecystectomy Colorectal - Colostomy and ileostomy formation Investigations : The following is a list of the common investigations performed on the ward, which can involve the use of local anaesthetic or sedation. Cystoscopy Liver biopsy Angiogram/angioplasty Magnetic Resonance Imaging (MRI) scans Computed Tomography (CT) portograms Specialist blood tests Treatments : we also care for patients with chronic conditions, providing treatments such as : Blood transfusions Drug infusions Venesection Paracentesis Pain management The nurses on the ward provide holistic care for their patients, from completing the admission procedure, providing pre- and post-operative care, administering drugs, and organising the patient’s transfer or discharge from hospital. ORGANISATION OF THE WARD Kath Tyrrell is the ward sister who co-ordinates and takes charge of the ward. Sarah Caise is a Band 6 sister who takes charge when Kath Tyrrell is away. Mary Doona is the ward’s Educational Link Nurse. The ward is divided into four bays each containing eight trolleys/chairs, 4 cubicles containing a bed, and 4 cubicles containing 2 chairs each. You and your mentor will be allocated a bay or cubicles and will care for the patients in that area. You will rotate around the different areas during your allocation. Added to Practice Placements Website Oct 12 SHIFT PATTERNS The ward is open 0700 – 1900 Monday to Friday. You will work three 9 hour shifts and one 8 hour shift each week between the hours of 0700 and 1830. You will have every weekend off and one day off during the week. You are allowed a 20 minute morning break and a 40 minute lunch break. You may bring your own food or buy it from the shop/restaurant and eat in the staff room or away from the ward. Off duty is written in advance, and you will be given shifts with your mentor as much as possible to ensure you have continuity of supervision and to comply with the requirement that you work at least 50% of your time with your mentor. You may make requests in the request diary. LEARNING OPPORTUNITIES There are many learning opportunities available on the ward, so try to experience as many as possible, including : Aseptic technique Catheterisation Stoma care Pain management Infection control Transfer of patients to and from departments and wards Drug administration Nursing handovers Nursing documentation Patient education Admission and discharge of patients Care of patients having a blood transfusion Managing your workload Liasing with community care providers Liasing with the Ambulance Service We can access specialist nurses who can provide expert advice in their areas, including : Colorectal nurse specialist Nutritional nurse specialist Tissue Viability nurse specialist Orthopaedic nurse specialist Hepatobilary nurse specialist We can also arrange for students to see members of the multi-disciplinary team at work, such as physiotherapists. If appropriate, students may also be able to visit other departments such as Xray, operating theatres, and ECG to enable you to achieve your clinical competencies and work in a multi-disciplinary team environment. Students are allowed to use the ward computer to access selected information. There is also a library in the hospital. Added to Practice Placements Website Oct 12 CONCLUSION We hope you enjoy this allocation and find it helpful in developing your skills as a student nurse. It would be useful to tell us of things we do well, and also how we could improve the experience for future students. PHILOSOPHY OF CARE FOR THE DAY TREATMENT CENTRE AIM – To provide nursing care to the highest standard, taking into consideration the patient’s physical and psychological needs, within the time permitted for a day case or DOSA admission. To provide a friendly but efficient atmosphere where patients and their relatives feel at ease with the staff. The ward philosophy is to ensure that each individual has the right to confidentiality, privacy, and dignity at all times. We believe that you have a right to a named nurse who will be responsible for your care during your stay on this ward. We aim to provide the correct treatment, help, and advice for your individual needs. We believe in providing a safe and relaxed environment in order to help reduce your fears and anxieties. Our philosophy of care aims to keep you informed of your treatment, as well as the relevant health professionals involved with your care. We aim to deal promptly with any complaint or comment you may have on any aspect of your short stay with us in the Day Treatment Centre WE GREET A STRANGER BUT DISCHARGE A FRIEND – ALL IN ONE DAY Added to Practice Placements Website Oct 12 STUDENT INDUCTION CHECKLIST STUDENT NAME : START DATE : MENTOR : ASSOCIATE MENTOR : This checklist is a guide to assessors to aid the integration of student nurses into the working environment. It is good practice to have the document completed within the first week of the placement. ORIENTATION TO PLACEMENT Shown around the workplace Introduced to staff members Access to changing, toilet, restaurant and library facilities Explanation of shift times, including break times Shown the off duty and how to request days off Explanation of telephone facilities and lines of communication What to do if sick Check ID badge has been issued and being worn Check student has valid IT passwords and arrange if necessary Discuss uniform policy Discuss the importance of confidentiality and IT security Explanation of patient call and emergency buzzer system Obtain emergency contact and GF details for student (these need to be destroyed at end of placement) POLICIES AND PROCEDURES Be made aware of how to access all policies and procedures ie Local, Professional and Organisational. Be aware of how to report accidents / incidents Care of personal property and patient property Be aware of how to contact security and report security incidents EMERGENCY / CARDIAC ARREST PROCEDURE Identify the location of resuscitation equipment Describe method of summoning relevant arrest team Added to Practice Placements Website Oct 12 SIGNATURE OF MENTOR DATE FIRE Identify location and how to use extinguishers and alarms Describe action to be taken on hearing fire alarm meeting point / evacuation process etc Inform student of time of regular fire alarm testing Date of last fire update : HEALTH AND SAFETY Disposal of waste – Student can identify the correct procedure for disposal of : linen clinical waste non-clinical waste infectious waste body fluids sharps confidential waste Manual Handling –Student should be made aware of equipment used and its decontamination electric beds patient trolleys Liko hoist and sling slide sheets wheelchairs Patslide Infection Control – Students should be aware of how to access infection control policies Hand Hygiene technique Gel/soap and water 5 Moments of Care Saving Lives documentation bed cleaning procedure commode cleaning procedure how to use the bed pan disposal unit Food Hygiene – Student should be able to demonstrate knowledge in the safe handling and storage of food and refrigerator care. PLACEMENT SPECIFIC Routine for opening and closing the ward each day Use of the toaster How to use the dishwasher Setting up patient trays Ordering and collecting meals from the kitchen Requesting and collecting patient prescriptions from Pharmacy Added to Practice Placements Website Oct 12 SIGNATURE OF MENTOR DATE KEY ELEMENT : INTERPERSONAL SKILLS LEARNING OPPORTUNITIES Use of the telephone answering calls making calls ring back etc RESOURCE / RELEVANT PERSONNEL / DEPARTMENT ward clerk /RN /HCA Use of the computer to get patient investigation results patient information Internet access E-mail access ward clerk / RN / HCA / IT staff Talking to patients relatives/carers doctors other nurses including specialist nurses RN / HCA / ward clerk / doctor / multidisclinary team Multi disciplinary team referrals RN / physio / dietician / specialist nurses Ancillary staff Domestics / porters Booking transport RN / HCA / ward clerk / ambulance control Facilitating investigations Doctors/ RN / ward clerk Nurses handovers RN / HCA / ambulance staff / doctors / multi-disclinary team members Managerial structure in Trust Service/assistant managers/ sisters Team working Observation of roles Patient transfer Patient / relative / RN / /bed manager / ambulance crew / staff at destination Added to Practice Placements Website Oct 12 KEY ELEMENT : CLINICAL SKILLS LEARNING OPPORTUNITIES RESOURCE/ RELEVANT PERSONNEL/ DEPARTMENT Patient hygiene Mouth care Hair/nail care Skin care RN / HCA Pressure care prevention RN / HCA/ Tissue Viability Nurse Recording of physiological observations TPR and BP MEWS weight blood glucose fluid balance BM RN / HCA / Diabetic Nurse Maintaining accurate charts RN / HCA Giving medications Oral Intramuscular Subcutaneous Rectal Intravenous IV infusions RN / Pharmacist / doctor Cannulation / care of venflons RN / HCA / doctor Phlebotomy RN / HCA / doctor Medical devices RN / HCA / loan library staff Administration of blood and blood products RN / HCA / doctor Aseptic techniques i.e. dressings RN / doctor / Tissue Viability Nurse / Infection Control Nurse Nutritional intake RN / HCA / Dietician / Nutrition Nurse Added to Practice Placements Website Oct 12 Risk assessment FALLS MUST DVT RN / HCA / Pre-assessment Nurse / Relative Moving and handling Use of aids Patient assessment RN / HCA / Moving and Handling facilitator / Moving and Handling team Infection control Isolation of patients Use of PPE Cleaning of isolation room RN / HCA / Infection Control Nurse / domestics Catheter insertion and care RN / doctor / HCA / Continence Advisor Test urine RN / HCA / laboratory Patient safety Everyone / Practice Development Nurse Checking equipment RN / HCA / medical electronics / estates Preparation for investigations RN / HCA / doctor / anaesthetist / nurse specialists Consent doctor Information RN / HCA / specialist nurse Invasive / non-invasive radiology RN / HCA / doctor / radiologist Added to Practice Placements Website Oct 12 KEY ELEMENT : HEALTH DEVELOPMENT OPPORTUNITIES LEARNING OPPORTUNITIES Healthy life style strategies in relation to Smoking cessation Alcoholic Liver Disease Bowel disorders Diabetes Drug and alcohol abuse Cancer Obesity Eating for a healthy heart Promotion of exercise RESOURCE : RELEVANT PERSONNEL / DEPARTMENT Smoking cessation adviser / pharmacist Drug and alcohol team / dietician / gastroenterology consultant nurse Colorectal nurse / pharmacist / dietician / Nutrition nurse Dietician / Diabetic nurse Drug and alcohol team Macmillan nurse / pain team Dietician / Nutrition nurse / physio CHD / Heart failure nurse / dietician Physio Health education and health promotion literature Health Promotion Unit Models of health promotion / education Patient wise data base Internet Specialist nurse clinics Discussion with mentor Counselling Specialist nurses Palliative care Clinical Psychologist Interface between hospital and community care HAZ Health promotion unit Specialist nurses Added to Practice Placements Website Oct 12 KEY ELEMENT : MANAGEMENT OF CARE LEARNING OPPORTUNITY RESOURCE : RELEVANT PERSONNEL / DEPARTMENT Use of nursing model RN / practice development nurse / specialist nurse Philosophy of care RN Documentation used RN / HCA / practice development nurse / ward clerk Nursing process Assessment Who assesses What is assessed Where does it take place How is assessment carried out (open or closed questions) Pre-assessment nurse / RN / HCA Sources of information – patient / relative / carer / doctor / pharmacist / notes / GP / district nurse / specialist nurse / ambulance personnel Planning Care plans Risk assessment tools Care pathways Multi disciplinary plan / working Discharge planning Referrals to other agencies OT Physio Social worker District / Practice nurse Discharge liaison Specialist nurses ARAS team Macmillan nurse Hospice Relevant departments RN / practice development nurse / MDT / Link nurse / Specialist nurse / Discharge liaison nurse / doctor / Macmillan nurse / ambulance control Implementation / Evaluation MDT Documentation Standards Protocols Policies Time management Communication with patient / relative Planning priorities Dealing with difficult situations Deceased patients Patient property / valuables Self discharge Religious needs of patient RN / HCA / doctor / nursing manager / practice development nurse / modern matron / patient welfare officer / hospital chaplain / Royal Marsden handbook / Intranet / ward policies Added to Practice Placements Website Oct 12 KEY ELEMENT : ORGANISATIONAL AND MANAGERIAL ISSUES LEARNING OPPORTUNITIES RESOURSE : RELEVANT PERSONNEL / DEPARTMENT Managing a team Organisational skills Delegation skills Prioritising skills Time management Leadership Off duty Managing patient work load Quality Standards of care Implementing change Documentation RN / nurse manager / doctor / all ward staff / audit tools / specialist nurses / practice development nurse Giving information to Staff Doctors Patients Relatives Multi-disciplinary team members Other departments Sister / nurse manager / RN / HCA / doctor Resources Stock control Drugs CSSD Materials management Non-stock items Stationary Establishment / skill mix Budget control RN / Sister / pharmacist / reps /HCA / stores department / ward clerk / Added to Practice Placements Website Oct 12 Managing risk Policies and procedures Equipment safety checks Quality control Weekly environment checks Infection control Moving and handling Sister / RN / HCA / Practice Development nurse / Health & Safety officer / medical electronics / Control of infection sister / Moving and handling coordinator / domestic supervisor Emergency situations Cardiac arrest Fast bleep system Violent incidents Fire Bed alerts Patient falls RN / HCA / Cardiac arrest team / Fire officer / security officer / switchboard / bed co-ordinator / health and safety officer Staff developments Clinical supervision Reflective practice RN / practice development nurse Added to Practice Placements Website Oct 12 DTC LEARNING ZONE Family/Carers Support Groups PALS Ambulance Service Wards IT Dept Interpreter services Social Services Specialist Nurses Laboratory Porters District Hospitals Out Patients Dept Modern Matron Xray Dept Diabetic Team Library Operating Theatres Infection Control DAY TREATMENT CENTRE Occupational therapist SALT Pharmacy Social Worker NCCC Medical staff Chaplaincy G.Ps Dietician Pre-assessment Clinic Physiotherapist Pain Team Northumbria University Patient Services Research Nurses Domestic Staff Equipment Library Added to Practice Placements Website Oct 12 District Nurse Hospice care