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SPECIALTY SURGERY OF OCALA 3201 SW 34th Street Ocala, FL 34474 We are pleased to welcome you to Specialty Surgery of Ocala, an ambulatory surgery and diagnostic facility. The physicians, healthcare professionals and staff are committed to providing our patients with the highest quality health care in a comfortable environment. Specialty Surgery of Ocala is a same-day surgical center; a medical facility where certain elective surgical procedures are performed and patients return home the same day. Outpatient surgery is a planned elective, non-emergency surgery, which your doctor has recommended and you have chosen. You are encouraged to carefully read this brochure, as it will answer many questions you may have regarding your scheduled visit here at Specialty Surgery of Ocala. Pre-Admission Visit / Phone Call Depending on the type of surgical procedure you have scheduled, you may be required to have a pre-admission visit (i.e. pre-op appointment) scheduled in order for us to obtain lab work, x-rays and an electrocardiogram (EKG). If this is required, you will be given a specific pre-op appointment usually within 1-2 weeks prior to your surgery. If a pre-op appointment is not required, then a nurse from our facility will contact you by phone prior to your scheduled date of surgery. You will be asked questions regarding your current list of medications and dosages, any previous surgeries, medication allergies and your overall health status. This call may take 20 – 30 minutes. This is also an opportunity for us to explain what will take place during your visit with us. Day of Surgery You should arrive at Specialty Surgery of Ocala at the time you were given during your preadmission visit / phone call. Upon arrival at Specialty Surgery of Ocala you will be escorted to the Pre-Operative area. Your nurse will prepare you for surgery by asking you to sign a consent form authorizing the surgery, starting an intravenous line and performing any additional tests required by your physician. Please follow all pre-surgery instructions – otherwise your surgery may be delayed or cancelled. Pre-Operative Instructions for Surgery Requiring Anesthesia The following pre-operative instructions will help you understand your responsibilities prior to your visit to help make your stay pleasant and safe: • • • • Please arrange for a responsible adult to drive you home. The Specialty Surgery staff would like the opportunity to discuss your post-operative instructions and care requirements with family or a significant other. DO NOT eat or drink anything after midnight the night before your surgery. (Take only those medications that you were advised to take with small sips of water). DO NOT chew gum, candy or tobacco the day of your surgery. Please bathe or shower the night before or morning of your surgery (follow any additional bathing instructions you may have been given). Wear loose, comfortable clothing. A short sleeve, button down shirt, loose fitting shorts/pants and socks is preferred. SPECIALTY SURGERY OF OCALA 3201 SW 34th Street Ocala, FL 34474 • • • • • • DO NOT bring jewelry or valuables with you on the day of surgery. Specialty Surgery of Ocala cannot be responsible for them. Please bring a case for your eyeglasses and hearing aides. These will be removed from you just prior to surgery and returned to you in the recovery room. A consent form must be signed prior to the administration of any medication or anesthesia. A parent or guardian must sign the form for a minor child. If you have Durable Power of Attorney and are required to sign the consent form, please bring a copy of this authorization on the day of the pre-admission visit. If your pre-admission is done by phone, please bring a copy of this authorization on the day of surgery. Please advise your physician of any change in your physical condition prior to surgery such as a cold, fever, or infection. It may be necessary to reschedule your surgery. Get a good night’s rest before your surgery. If you have any questions, please contact your physician or Specialty Surgery of Ocala at 237-3387. Anesthesia The Anesthesia Department at Specialty Surgery of Ocala provides the highest level of care to our patients. Your anesthesia will be administered by expert anesthesia personnel. Discharge Following your surgery and recovery, you will be given a list of discharge instructions to complement any post-operative instructions given to you by your physician’s office. It is advisable to have someone stay with you for the first 24 hours after surgery. The next day you will receive a call from a member of our nursing staff to check on your recovery from your surgery. Financial Information Fees for medical services provided at Specialty Surgery of Ocala vary and are determined by the complexity of the individual procedure scheduled. Facility fees include the use of the surgery center, all surgical support staff services, and most supplies, implants and drugs normally used in the specific procedures. Some additional supplies, implants, drugs, etc. may be billed after surgery if they were required during the course of your surgery. You will receive separate bills from your surgeon and anesthesiologist, radiologist, cardiologist and/or pathologist. As a licensed ambulatory surgery and diagnostic center, we offer a less costly alternative to typical hospital-based care in a convenient and comfortable environment. We are concerned about health care costs and welcome your comments and suggestions. Our office has highly trained and qualified personnel available to answer your insurance questions. Specialty Surgery of Ocala participates in Medicare. You and Medicare As a participating provider for Medicare, we accept the amount the Medicare allows for covered services. Medicare will generally pay 80% of this Allowable Charge after you have met your annual deductible. You are responsible for payment of your deductible and the remaining 20% Medicare allowance. Most patients have supplemental policies. Many of these policies pay the SPECIALTY SURGERY OF OCALA 3201 SW 34th Street Ocala, FL 34474 remaining 20% of the allowable charge. Please bring your Medicare card and your supplemental insurance card so that our insurance specialist may file your claims accurately. Private Insurance Private insurance plans vary and may cover anywhere from zero to 100% of your charges. Our staff will advise you of your coverage limitations as well as the charges for which you will be responsible. Patient deductibles and co-payments are due at the time of service. Some insurance carriers require pre-certification or second opinions prior to certain surgical procedures. Our staff will be happy to assist you. However, you are responsible for making this determination. Self Pay Patients without insurance coverage will be responsible for all charges incurred. At the time of service, payment in full is expected and customary. Should you need financial assistance, we will work with you so that charges will not be a burden. Billing We prefer not to send monthly statements due to the cost of paperwork and postage. Therefore, we request that your portion of the payment due to Specialty Surgery of Ocala be paid at the time of your visit. We accept Medicare and insurance assignments, and we offer several payment options including MasterCard, Visa and personal checks. If you have any questions, please call 237-3387 N : W---E : S Directions – Our facility is a white building with a green sign stating Specialty Surgery of Ocala. From I-75 take Exit 350 (SR200/College Road) and head east. Turn right at SW 32nd (the light between the Publix shopping center and the Paddock Mall). The facility is the third to the last building on the left. From the Villages– Take 475A heading north into Ocala. Turn left onto SE 34th Street (see Palm Gardens Nursing home on the left). The facility is the third building on the right. From Hwy 441 – Take SW 17th toward SR 200. Turn left onto SW 19 Ave Road (Easy Street). Turn left at SW 27th Ave (McDonalds/Goodwill). Turn right at SE 34th Street (see Palm Gardens Nursing home on the left). The facility is the third building on the right. We hope this has answered many questions that you may have. It is our goal to provide you with quality care in a pleasant environment. SPECIALTY SURGERY OF OCALA 3201 SW 34th Street Ocala, FL 34474 IMPORTANT BILLING INFORMATION Services rendered in the Surgical Facility are not covered by your office visit co-pay. Please take the time to discuss fees with Ms. Kennedy after being scheduled or you may call (352) 237-3387 ask for extension #204. You will be billed by four (4) providers when using Specialty Surgery of Ocala (surgery center) 1) Physician – The Urology Health Team, PLLC 2) Facility - Specialty Surgery of Ocala (surgery center) 3) Pathology – Urology Health Team, PLLC, Lab Corp or Quest Diagnostic (depending on your insurance plan) 4) Anesthesia – Michael Donohoe, CRNA (if applicable) To verify participation with your insurance plan, please call (352) 867-8898.