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National Taiwan University Hospital No. 7 Zhongshan South Rd.,Taipei 100, Taiwan Tel: +886-2-23123456 Fax: +886-2-23941181 http://ntuh.mc.ntu.edu.tw Patron's Guide to National Taiwan University Hospital Contents Contents Patron's Guide to NTUH Patron's Guide to NTUH Patron's Guide to NTUH 2 Outpatient Services 2 Outpatient Service Flowchart 4 Registration 6 Outpatient Services 7 O utpatient Health Checkups (physicals) and Vaccination Services 10 Floor Plan of Outpatient Clinic on the 1 floor of the Old Building st 12 Floor Plan of Outpatient Clinic on the 2 floor of the Old Building nd 13 Inpatient Services 13 Hospitalization Flowchart 14 Notes for Inpatients and Relevant Services Offered 18 New Building Floor Plan 19 Hospital Discharge Flowchart 20 Emergency Room (ER) Services 20 Emergency Room (ER) Service Flowchart 21 Facts about the ER 23 Thoughtful Services 27 A p p l i c a t i o n f o r D i a g n o s i s Re p o r t a n d Certificates 30 Medical Services Not Covered by NHI 35 Services to make life easier 39 Transportation 41 Geographic Location of NTUH Outpatient Services For first-time visiting patients Making Follow-up Appointments Outpatient Services Outpatient Service Flowchart 1 Walking-in appointments (for same-day only) 2 Making appointments by phone 3 Making appointments online (through internet) A first-time visiting patient must have a patient information form filled out at the Registration Counter Awaiting appointment with the doctor (in the waiting area of designated department) 1 Walking-in and making appointments in person 2 Phoning in to make an appointment 3 Making appointment online 4 Scheduling follow-up appointment(s) by the attending doctor 5 M aking online appointments by inpatients through ward computers 6 Online appointments made through ER computers Seeing the doctor for consultation and prescription Making payment at the cashier's Picking up prescribed medication at the pharmacy on the same floor as the room where you see the doctor earlier End of the Process Patron's Guide to NTUH Laboratory Tests 1 Same-day tests Following the direction on the test notification sheet to go to the appropriate department or specific spot to have the tests done. 2 Tests booked at least one day ahead Online booking: The patient picks up the test notification online and reports at the lab for the test on the specified date. Offline booking: The patient reports at the laboratory in person to take the test or make a test appointment Registration in person For operator-assisted appointment making, please dial (02) 23562996. For booking same When such appointments can be made: pointments: Queue To make an appointment in-advance (not the day morning apnumbers are available as early as the same as above for same-day appointments same day): 8:00am to 5:00pm 5:40am, and the registration begins at 7:45am Website for online appointment-making: http://ntuh.mc.ntu.edu.tw For booking same-day afternoon appoint- Time for such appointments being made is the to 3:00pm. ment-making by phone. and ends at 10:30am. ments, the registration time lasts from 8:30am same as above for the automated voice appoint- For automated voice registration by phone, please dial (02) 23567890 Some departments of NTUH have certain special registration rules. When can such appointments be made? in-advance appointment making (at least one day ahead): every day from 5:00am to midnight. Hours for same-day appointments making: morning sessions from 8:30am to 10:00am; afternoon sessions from 8:30am to 2:30pm For example, patients making appointments at Departments of Neurology, Psychiatry, or Ophthal- mology, which happen to be two years or longer since last ones, or appointments at Juvenile Psychiatry Department in particular one year or more from previous ones, are all regarded as first-time visiting patients and must follow the registration procedure for such a patient category. Patron's Guide to NTUH Outpatient Services Registration Regular Outpatient Service Hour Time allocated for morning appointments: 9:00am to 12:00am Time allocated for afternoon appointments: 1:30pm to 4:30pm Outpatient Health Checkups (physicals) and Vaccination Services Health Checkups Covered by National Health Insurance (NHI) W h e n t o re g i s t e r : Monday through Same-day appointment cancellation: F r i d a y, 8 : 0 0 a m t o Before 9:30am for morning appointments 12:00am (for morning Before 2:00pm for afternoon appointments International Clinic by Special Appointment Appointments can be made from 8:00am to 5:00pm Monday through Friday. Outpatient Information Lines NTUH main switchboard: (02) 23123456 Outpatient Appointments Cancellation and Rescheduling: (02) 23562996 Department inquiries: Ext. 2114 About appointment code, clinical hour, and doctor availability: Ext. 2504 and 2505 Basic Outpatient Service Fees for Each Appointment Registration fee: NT$100 Diagnosis fee: NT$277 Total: NT$377 Additional fees: Costs of medication and other services will be charged separately Patron's Guide to NTUH sessions) and 1:00pm to 5:00pm (for afternoon sessions); for Sat- urday 8:00am to 12:00am (morning sessions only) Where to register: at the Health Checkup Counter of Family Medicine Department, on the 2nd floor of the Old Building. Subjects: people of 40 to 65 with NHI card, who have not had a health checkup of the same kind in the past three years, and elder people aged 65 and above with NHI card, who have not had a similar checkup in the last year. Checkup reports will be ready in approx. 7 days Special service line: Ext. 2601 Outpatient Services Outpatient Services Items Registered at the Main Registration Counter: Pre-nuptial health checkup, health checkup using a form in English (to be provided by the patient), etc. Items Registered at Health Checkup Counter of Family Medicine Department: Workrelated health checkups (not covered by NHI); school admission health check, employment health check, driving license health checkup, etc. Registration hour: Monday to Friday 8:00am to 10:30am(for morning sessions) ; 1pm to 2:30pm(for afternoon sessions) ; Saturday 8:00am to 12:00am (for morning sessions only) Checkup results will be ready in 7 to 10 days Special service line: Ext. 2601 Vaccination Immunization Types of Vaccination available: Vaccinations against influenza, hepatitis B, hepatitis A, rubella, German measles, measles, mumps,chickenpox, tetanus, pneumonia, Japa- Patron's Guide to NTUH nese encephalitis, etc. ★ Preventive Vaccinations for International Travel: Yellow fever, meningococcal, cholera, etc. Passport and ID card required. Vaccinations will be conducted at the Travel Clinic of the Department of Family Medicine. ★ When should you be vaccinated: One month prior to travel Standard Procedure: Registering at Main Registration Desk → Making appointment in Dept. of Family Medicine → Paying fees at the Cashier’s → Collecting medication if any → Being vaccinated (in a treatment room of Dept. of Family Medicine) Service telephone: Ext. 7609, 7614(travel clinic) Outpatient Services Health Checkups Not Covered by National Health Insurance but Paid by the Patients or their employers the 1st floor of the Old Building Qingdao West Road Children Medical Building To Parking Lot 9W 9E Dentistry (Rooms 1-39, X-Ray) 8E Slope 6W: 3F wards Dentistry (Rooms 40-55) 6W Hyperbaric Oxygen Therapy 6E 4F: Obstetrics Registration and cashier (Dentistry, Oncology) Oncology, Ultrasound Unit 5W 1-3F wards 5W 4W: 1-2F Rehabilitation wards Rehabilitation Center 3W: 2F Psychiatric wards Central Passage Gongyuan Road Convenience 5E: 2-3F Wards Store 4W 4E 3E: 2F Psychiatric 3W Jingfu Passage Health resources Center Orthopedics Nutrition Anesthesia 2W Basement Shops (B1) Gynecology 3E (Cosmetic Surgery 2F) Department of Medical Imaging Oncology (Chemotherapy) 5E Internal medicine (Rooms 1-19) Surgery Department Internal Building of genetic medicine (Rooms medicine 20-38) Ultrasound Human appearance Unit 2F Center Waiting Room 2E Water Feature Laboratory Building 1W Pharmacy Laboratory Medicine Unit (hematology, urine tests, cardiograms, etc.) NTUH metro station Hospital Security Room (to new building) Surgery (Rooms 1-11) Administrative Counter CT Room 2E Main Lobby Waiting Area (Rooms 13-20) Environmental and Occupational Health Lecture Hall No. 7 Medical Records Room Wheelchair Loan Center Adult’s Psychiatric Clinic Children’s Psychiatric Clinic Changde Street Patron's Guide to NTUH Gynecology Ultrasound Unit Registration and cashier Cashier 10 11 6E 1-3F Wards Chungshan S Road Dentistry (Rooms 56-70) N Floor Plan of Outpatient Clinic on the 1st floor of the Old Building Floor Plan of Outpatient Clinic on Family Medicine Ophthalmic Inspection Room Ophthalmology ENT Eyesight Protection Center Registration and Cashier Neurology Pharmacy Clinical Psychology Center Water Feature Central Lobby Dermatology Inpatient Services Hospitalization Flowchart How to complete the inpatient registration Getting notified. Pediatrics Optoelectrical Therapy Center Urology Urology Reporting to Inpatient Service Center. N S Having your height and weight measured, and taking a number. Waiting for the number to be called, and then registering for inpatient services. Going for checkups (including urine test, ECG, Blood test, and X-Ray). Reporting to the nursing station of the ward. Patron's Guide to NTUH 12 Inpatient Services Floor Plan of Outpatient Clinic on the 2nd floor of the Old Building Floor Plan of Outpatient Clinic on the 2nd floor of the Old Building 13 Admission Procedures Location: If your doctor has ordered a pre- admission physical for you, you should first report to the Inpatient Services Center in the 1st Floor Lobby of the New Hospital Building. Outpatient Transfer: If your doctor decides that you must be hospitalized during an outpatient visit, you should first go to Counter 20 of should be eaten after 10pm on the eve of the checking-in day. Grades of Room and Basic Facilities Beds are available in the following grades: Non-NHI beds (single and double rooms) and NHI beds (triple rooms and rooms of more than 3 beds). Each room has a telephone, mobile cots for patient escorts, clothing cabinets, and a fridge. the Old Hospital Building to complete prelimi- Note: Triple and larger rooms are not equipped Inpatient Services Center in the New Hospital receiving in-coming calls and calling hospital nary admission procedures, then report to the with telephones. Double rooms have phones for Building for a pre-admission examination. extensions only. They cannot be used for call- Service hour: 8:00am to 5:00pm, and it’s yearround. Items to Bring along by Inpatients when checking in: Patients are required to bring their own wash- ing-up and other personal hygiene items, changes of clothes (hospital gowns are not provided by NTUH), plus bedding and other items needed by the patient escort, if there is one. Fasting In the case of patients who have been requested Patron's Guide to NTUH 14 to abstain from food prior to admission, no food ing outside lines. Phones in single rooms can be used to make local calls, but cannot make calls to numbers outside the city or to cellular phones. Patient Escort A patient escort may be hired through the hospital by the patient and stay at the hospital. The on-going rates are: a 12-hour shift would cost NT$1,200, and a full-day shift cost NT$2,000. Inquires about such hiring should be directed to the nursing station of your ward. Inpatient Services Notes for Inpatients and Relevant Services Offered 15 Regular Meals: The hospital offers a set menu of meals that include patient meals, plus special food items recommended by the doctor, meals for patient escorts, and packets of nutritional fluid. To order these meals and beverages while staying at the hospital, contact the nursing station or call the Department of Nutrition at ext. 1513. Extra Fast Snacks to Order: Apart from the regular meals, five different hot snacks, such as fish congee, are available in the early afternoon. Dial ext. 1510 to order. Such orders can be placed between 1:30pm and single rooms, four double rooms and two triple rooms, for a total of 17 beds. Besides, there is a hanging garden, a social room, a kitchenette, a dining area, a game room, a massage and hydrotherapy bathroom, a consultation room, a grief counseling office, a Jacuzzi, and other facilities of comforting design. Fees: If the patient is enrolled in the national Health Insurance, it will cover most of the fee. How ever, the balance between the standard NHI hospital ward subsidy and the actual costs of the hospital bed, food and other services is to be paid for by the patient. Visiting Hours: 3:30pm with delivery between 2pm and 4pm Regular Wards: during daytime everyday as minutes after the order being placed. year-round. only. Delivery will be made no longer than 30 Hospice & Palliative Care Services Location: Ward 6A (in New Building) Where are the patients of this ward from? they are transfers from Family Medicine Palliative Clinic, other hospital wards, or ER. Patient qualification: This unit serves patients in the advanced stages of cancer or of terminal ALS. Patron's Guide to NTUH 16 Accommodations: The ward consists of three long as the gate of the ward is open, and it’s Intensive Care Wards: Three times daily starting at 11:00am, 2:00pm, and 5:00pm, respectively, and for 30 minutes each time. It’s also yearround. Inpatient Services Food and Beverage Service 17 5F-15F Hospital Wards 10F: B uddhist Meditation Hall, Praying Room 6F: Rooftop Gardens, Health Management Center 5F: Obstetric Labor Room 3F-4F Surgery rooms; Intensive Care Unit 2F Cultural Gallery; Dept. of Nuclear Medicine 1F B1 B2-B4 Jin-Fu Clinic (Clinics for foreigners by special appointment); NTUH Archive; Post Office; Inpatient Service Center; MRI Unit; Ultrasound Unit; Cardiopulmonary Function Lab; Angiographic Room; Cardiac Catheter Room; Electronic Neurological Diagnostics Unit PET center; bank; beauty salon; shops and food street (including Chinese, Western and Japanese style snacks; convenience store, gift shop, photo shop, laundry, and medical supply store ); and Jin-Fu Tunnel Parking Patron's Guide to NTUH 18 Hospital Discharge Flowchart How do I get discharged from the hospital? The doctor diagnoses that the patient is ready for discharge. Getting hold of invoices compiled at the nursing station Having your account paid up at the cashier’s Discharge procedures completed Where to find the Cashier’s: New Building: at the 1st Floor Lobby Old Building: Cashier’s Counter on the 1st floor Hospital Discharge Flowchart New Building Floor Plan New Building Floor Plan 19 Emergency Room (ER) Service Flowchart ER Facts about the ER ER Treatment Priorities Upon the arrival, patients will eventually be seen and treated by doctors at the ER. However, the Triage priority order is not solely based on the “first come, first served” idea, but rather in an order determined by the above-mentioned triage procedure. Registering and taking a number ER Treatment Procedure If more follow-up treatment is required, the Being examined (based on department registered) patient should remain in the ER waiting area until arrangements have been made by the nursing staff, and one of them will then escort the patient to the correct examination room. Such a patient should Doctor decides what the next step will be wait to be escorted. ER Consultation Paying the cashier for fees incurred and getting a receipt. Collect medication If consultation with a specialist is needed for the best interest of the patient, the ER doctor will take sometime to make proper arrangements, and meanwhile, patients should stay put and wait in the ER wait- Procedure Completed ER service is available 24 hours a day. The public please uses its entrance onto Xuzhou Road. Patron's Guide to NTUH 20 ing area. Emergency Room (ER) Services Emergency Room (ER) Services 21 Transferring to Hospital Ward If hospitalization is needed, an ER staff mem- Payment Apart from being able to make a cash payment ber will give the patient’s accompanying family for your treatment, payment can also be made using and make preliminary registration for hospitaliza- mated teller machines (no upper limit for inpatient member or friend the invoice to settle the ER fees tion. Once these procedures are completed, these documents should be taken over to the nursing sta- tion of the ward the patient is going to stay. A staff member would escort the patient to the room assigned to the patient in the hospital ward. a bank or post office ATM card in one of our autocare, but no more than NT$3,000 a day for outpatient services). Loan of Wheelchairs and Other Aid Items Each of the two en- trances to the NTUH has a depot of wheelchairs, baby carriages, crutches, walking frames, gurneys, and trolleys that may be borrowed by patients. Wireless Broadband The Health Resources Center located in Block E2 of the Old Building provides wireless broad- band access between 8:00am and 5:00pm Monday through Friday. Outpatient Progress-tracking To help people save time spent on waiting for an appointment, NTUH provides online outpatient progress-tracking. Find the information at http:// ntuh.mc.ntu.edu.tw Patron's Guide to NTUH 22 Thoughtful Services Emergency Room (ER) Services Thoughtful Services 23 The hospital's Information System can be ac- The Social Services offers consultation and as- cessed at the hospital website http://ntuh.mc.ntu. sistance in applications for medical assistance or that appears on that page, and then click "Patient In- Service telephone line:(02) 23123456 ext. 1471 edu.tw (click "Medical Services" on the tool bar formation System." This will bring up the relevant social benefits. page.) On the Information System page, key in the Medical Consultation Services will provide you information about the medication. should you have any questions related to seeing a name of the medication in your prescription, and it Customer Complaints The Complaints Center is located on the 2nd floor behind the elevators. Just take the elevators located behind the murals in the 1st Floor Lobby of the New Building. If you are dissatisfied with You may dial the following telephone numbers doctor or receiving treatments. Medical information: dial Health Resources Center at (02) 23123456 ext. 2114 Pharmacology information: dial Pharmacy at (02) 23123456 ext.2965 any aspect of the treatment you have received, you Nutritional information: dial Nutrition Center +886-2-23562877 or fax no. +886-2-23945063 to hours on weekdays), ext. 1510 (on weekends and Comments and complaints can also be submitted Hospitalization charges information: dial Medi- can contact the Complaints Center at phone no. at (02) 23123456 ext. 1234 (during regular office file a complaint. holidays) through the Internet: 1. Comments: [email protected] 2. Superintendent’s Mailbox: http://ntuh.mc.ntu. edu.tw/mis/meeting/addmember.asp Patron's Guide to NTUH 24 Social Services and Emergency Services cal Affairs Office at (02) 23123456 ext. 5705 Thoughtful Services Online Pharmacology Consultation 25 Regular diagnosis report Outpatient: Application should be made after registra- tion and examination. An ID card or passport is required to confirm your identity. Reissuing of Volunteer Services NTUH has 37 groups of volunteers operating in the outpatient, inpatient, and ER sectors of the hospital. If you need volunteer’s assistance , please dial the numbers below. Outpatient: +886-2-23123456 ext. 2509 Inpatient: +886-2-23123456 ext. 2110 Emergency: +886-2-23123456 ext. 5651 the report can be requested within one year by applying to the Applications Counter of the Old Building or the Mail Room in the New Build- ing. You will need to make an appointment and file a new application if a year or longer has elapsed since the diagnosis. Hospitalization and ER treatment certification: application can be made to the nursing sta- tion by the patient or a patient’s family member. The patient's ID card or passport must be presented for identification. Hospital discharge certification: a hospitalized patient is required to register once again and make an appointment to apply. ER patients can make such an application directly to the ER registration counter. Time required to process the certificate: same day service Patron's Guide to NTUH 26 Application for Diagnosis Report and Certificates Thoughtful Services Application for Diagnosis Report and Certificates 27 Application procedure: After discharged from the hospital, the spouse or a close relative of the deceased must bring the ID card or passport of the deceased to the nursing station to make an application (in addition to his or her own ID card or passport and a power of attorney). The original certification (in Chinese) can be taken to the first floor of the New Building at Mail Room for the issue of an English version. Time required for the process: Five working days Service hours: 8:00am to 5:00pm Monday through Friday Service telephone: Ext. 1050 Application for a Birth Certificate in English Procedure: The mother must take her own passport or ID card and the Chinese original birth certificate (a representative must bring along the passports or ID cards of both parents, his or her own ID Card, and a power of attorney), to the Medical Information Management Office on Block E1 of the Old Building to apply. Process time required: Half a working day Patron's Guide to NTUH 28 Service hours: 8:00am to 4:30pm Monday through Friday, and 8:00am to 11:30am Saturday Service telephone: Ext. 2465 Abstract of Medical Records and Copy of Lab Tests If the Patient is a local resident: Application in person: Patient must present his or her ID card, passport, ARC, or NHI card at the Medical Information Management Records Office on Block E1 of the Old Building. Application through an patient’s representative: The agent must provide the original of either the patient's ID or passport, the agent's ID Card, and a power of attorney. If the Patient is overseas: Application through an patient’s representative: On the day of application, the applicant must fax a copy of his or her ID card or passport and a power of attorney to fax number 23141723, and the agent must present his or her own identification. Process time required: same day service Service hours: 8:00am to 4:30pm Monday through Friday; 8:00am to 11:30am Saturday Service telephone: Ext. 2465 Application for Diagnosis Report and Certificates Death Certificate 29 Checkups at the Health Management Center Location: on 6th Floor, New Building Services: One-day Health Checkup and specialized examinations (such as preventative cancer screening, intensive cardiovascular and cerebrovascular disease screening and comprehensive examination) Service hours: during office hours Monday through Saturday Service telephone: (02) 23562916-7 Fees: from NT$18,700 International Clinic by Special Appointment Location: in Jingfu Outpatient Center Treatment subjects: foreign passport holders (including overseas Chinese). Patients must have an Alien Residence Certificate (ARC) or valid for eign passport to make such an appointment. Services provided: special appointments and Patron's Guide to NTUH 30 self-funded hospital ization Service telephone: (02) 23123456 ext. 5992 Basic fees: a registration fee of NT$500 and a diagnostic fee of NT$1,500 (except psychiatry). Medication, tests, and, examinations will be charged extra at rates designated by the fee schedule for the International Clinic by Special Appointment. Hospitalization: Charged at rates designated by the fee schedule for the International Clinic by Special Appointment. Clinical Psychology Center Location: 2nd Floor, Old Building Services: Adult, adolescent and juvenile psychological counseling by clinical psychologists, as well as psycho-therapy, and psychological and special needs assessment (child potential, self-understanding) Service telephone: (02) 23123456 ext. 6051 Fees: For first time patient: A 20-minute consultation session (including registration) charges NT$650 Medical Services Not Covered by NHI Medical Services Not Covered by NHI 31 consultation session (including registration) charges NT$1,500 Human Appearance Center Location: on 2nd Floor Surgical Block, Old Building Services: Beauti- cian's consultation, skin care treatments, and cosmetic surgery Service telephone: (02) 23562992 Fees: Registration fee NT$100; examination fee NT$277, plus other charges Anti-aging and Health Consultation Center Fees: first consultation NT$2,000 (registra- tion fee included), follow-up consultations NT$1,500. Medication, tests, examinations and other medical procedures are charged extra. Sports Medicine Center Location: Room 111, Rehabilitation Center Block, Old Building Registration procedure and times: Bookings by phone only, Monday to Friday 8:00am to Noon (for morning sessions); 1:30pm to 5pm (for afternoon ones) Service telephone: (02) 23123456 ext. 7564 Services: Diagnosis and treatment for sports injuries Assessment and correction of sports skills Location: on 1st Floor of New Building. After Athlete's health management to the end of the aisle. tions entering the Main Entrance, turn right and walk Assessment of athlete's potential and sugges- Registration procedure and times: Bookings Measurement and improvement of athletic per- to Noon (for morning appointments); 1:30pm Service times: Thursday morning 9:00am to through phone only, Monday to Friday 8:00am to 5:00pm (for afternoon ones) Service telephone: (02) 23123456 ext. 1608 Services: endocrine and metabolic diseases, Patron's Guide to NTUH 32 and dermatology formance Noon Fees: Registration fee NT$1,300, other items charged separately Medical Services Not Covered by NHI For follow-up consultations: A 40-minute 33 Nutritional Clinic Location: W 3 Block of Old Building Registration procedure and times: 1. Booking by phone at (02) 23567890 Nearby Scenic Attractions Regular nutrition clinic: The 1st Floor and Basement 2 areas of the New and Old Buildings feature a variety of shops and financial services to provide some conveniences. Monday through Saturday (for morning ses- Food Services noon ones) fered are coffee and snacks, fast foods, vegetarian sions), Monday through Friday (for afterChildren's nutrition clinic: Monday to Wednesday (morning sessions only) Weight loss clinic (Friday morning only) 2. Walk-in appointments: 8:00am to 10:30am (for morning sessions), 8:30am to 3:00pm (for afternoon sessions) 3. Internet appointments: http://ntuh.mc.ntu. edu.tw Services: Nutritional assessment, eating plan, food selection and preparation, special foods and choice of nutritional supplements, and ad- vice on nutritional needs for different stages of life Among the food and beverage services of- foods, traditional snacks, Japanese and Korean style restaurants, sweets shops, and fruit shops. General Dry Goods Cosmetics, infant supplies, medical supplies, and health foods. There is also a supermarket and a bookstore. Fashion and Photo Services There is a beauty salon, a laundry service, and shoe shop. Photographic services are also available. Postal and Banking Services New Building: Fees: first-time appointment NT$300, follow- On the right side of the main lobby (including tion) each behind the coffee shop on the left hand side of up appointments NT$200 (includes registra- Patron's Guide to NTUH 34 Inside NTUH a Post Office ATM Section). Banks are located the lobby and in the basement (including a Tai- Services to make life easier Medical Services Not Covered by NHI Services to make life easier 35 Old Building: There are also ATMs located near the base of the staircase of the B1 level of W1 Block and on the right has side of the Jingfu Tunnel heading towards the New Building. Parking Lots: Emergency services including reporting fire: 119 Reporting a crime or a traffic accident: 110 Foreign Residents' Information Service: 0800-024-111 Foreign Affairs Police The charging rate is NT$50 an hour prior Taipei City Foreign Affairs Police: (02) 23817494 charging schedule starting at NT$60 per hour Taipei County Foreign Affairs Police: (02) 29614809 to 8:00am and after 5:00pm. An incremental and increasing by NT$10 every hour to a maxi- mum of NT$100 per hour between 8:00am and 5:00pm. Patients can use their registration receipt from the same day to obtain preferential fees of NT$50 per hour. Outpatient hours: NTUH has a night curfew from 10:00pm to 6:00am. All outside persons without a pa- tient escort permit should leave the premises during the curfew. A patient escort permit can be obtained from the nursing station. Outside NTUH Emergency Phone Numbers English-language Information Desk: 106 Patron's Guide to NTUH 36 International Desk: 100 Railway and Airline Tickets Reservation Services Taiwan Railway Authority: http://railway.hinet. net High Speed Rail: http://irs.thsrc.com.tw/IMINT EZ Fleight: http://www.ezfly.com Nearby Hotels: Cosmos Hotel: (02) 23617856 Min Yi Hotel: (02) 23713451 Hotel Flowers Taipei: (02) 23123811 Huai Ning Hotel: (02) 23114811 Caesar Park Taipei: (02) 23115151 Sheraton: (02) 23215511 Services to make life easier wan Cooperative Bank of Tai-da Branch ATM). 37 Royal Hotel: (02) 23111668 Our street addresses: Heng Yang Business Center: (02) 23813811 NTUH New Building: 7 Zhongshan South YMCA: (02) 23113201 Nearby Car Parking Lots NTUH International Convention Center Taiwan Democracy Memorial Park Area Y17 Taipei Youth Activity Center Nearby Shopping Areas Chengzhong Market Area From Lane 22, Section 1, NTUH Old Building: 1 Changde Street, Taipei City Public transportations leading to NTUH: Bus lines coming from: Muzha/Jingmei: 15, 236, 237, 251, 253, and 295 Neihu/Dazhi: 208, and 222 Wuchang Street to Yuanling Songshan: 263, and 651 Road are located the City God Shezi/Beitou/Shilin: 2 Steet; along Chongqing South Temple and various financial institutions, as well as shops selling clothing, shoes and general goods. Taipei Railway Station Area Leaving the hospital from the hospital's Nangang: 270 Xinyi: 20, 22, and Xinyi Line Wanhua: 18 Yonghe: 5, 227, and 249 Chonghe: 208, 227, 241 back gate onto Qingdao West Road and walk- Banqiao: 241, 243, 245, 263, 604, and 651 along the way, the Shin Kong Mitsukoshi De- Xinzhuang: 513, and 615 ing toward the railway station, you will pass, Sanchong/Luzhou: 261, 227, 621, and Blue 1 partment Store, many cram schools, shops sell- Tucheng: 243, and 706 ing IT products, bookstores and restaurants. Patron's Guide to NTUH 38 Road, Taipei City Xindian: 644, 648, and Xindian Intercity Bus Transportation Services to make life easier Transportation 39 Taipei Metro Lines: 1. Danshui-Xindian Line: Getting off at National Taiwan University Hospital Station Transportation Map of Area Surrounding NTUH versity Hospital Station 3. Muzha Line: Transferring to the Bannan Line at Zhongxiao West Road Shandao Old Building Changde Street NTUH metro station Jinan Road Xuzhou Road New Building i Rena Xiny Road i Roa on 1 Secti d Se ction National Taiwan Democracy Memorial Park and NTCH Patron's Guide to NTUH 40 metro station Linsen South Road Zhongshan South Road Chengzhong Markets Hueining Road Ketagalan Boulevard Gongyuan Road Road 228 Peace Memorial Park Xiangyang Chongqing South Road Section 1 at Taipei Main Station Zhongxiao East Road Section 1 (Taipei Branch) Qingdao East Road ing at Taipei Main Station and transferring to 4. Bannan Line: Transferring to either lines 1 or 2 metro station National Health Insurance Bureau Temple Zhongxiao Fuxing Station, and then disembarkeither lines 1 or 2 41 Taipei Railway Station Taipei Main Station 2. Beitou-Nanshijiao Line: National Taiwan Uni- 1 Geographic Location of NTUH Transportation Geographic Location of NTUH MEMO Memo 43 Patron's Guide to NTUH 42 MEMO Patron's Guide to NTUH Patron's Guide to NTUH Patron's Guide to NTUH Editing: Planning and Management Office Patron's Guide to NTUH 44