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Your single source
for all of your travel needs!
Why EPIC DMC Mexico
 Destination Management Company with 26 years of pioneering
expertise in handling Groups, Incentives, Conventions, Conferences and
Specialty Travel.
 Offices in Cancun, Los Cabos, Mexico City and a 3 year DMC alliances
in Puerto Vallarta, EPIC covers and caters to all of the key destinations in
Mexico. Extending its reach also into the US with a 12 year DMC alliance
in New City.
 Passenger insurance for US$5,000,000.00 this being the highest national
coverage as a ground operator.
 Strategically located global sales offices, New York and London.
 Multilingual and internationally educated staff with a broad
understanding of the different geographical markets and their needs.
 Tailor–made
programs,
excursions/trips.
cultural
and
historically
enriching
Why EPIC DMC Mexico
 In March 2011, EPIC DMC´s Cancun branch and BD TRAVEL with more
than 30 years of experience in Operation, Land Logistics and
Specialized Tourism Services, merged and created the largest operator
for groups in México (DMC) operating in Cancun and the Riviera Maya
area.
 EPIC Cancun brings the know-how in managing MICE Groups, BD
TRAVEL brings a robust infrastructure, enabling us to offer your customers
SAFETY, QUALITY AND VALUE.
 Own Fleet of more than 80 GPS equipped Units (newest models).
 Optimal responses time at Cancun´s International Airport with staff
presence 24/7 at all 4 terminals. Turn around time of 10 minutes for last
minute transfer requests from the airport.
 Purchase of airline tickets and travel arrangements services throughout
the country.
Why EPIC DMC Mexico
Besides tailor-made programs and excursion, here are some of
our additional specialties:
 Organization of community services at rural public schools,
orphanages and retirement homes.
 Circuits throughout Mexico.
 For our young group members: Exclusively crafted programs i.e.
scavenger hunts at archeological sites, indigenous community
immersions, culinary arts classes, interactive zoo programs, golf
camp and more.
 Accessible Travel
EPIC DMC provides tailored travel opportunities to attendees
with disabilities, making a journey comfortable, safe, enjoyable
and integrated into the group’s general activities.
 Personalized websites for pre-bookings of tours, transfers, spa
services, meal choices and more.
About Us
Founded in 1988, EPIC DMC offers specialized services to
Groups, Incentives, Conferences, Conventions and Special Interest
Programs/Trips.
Today EPIC DMC is established as a multi–international company. With
the expansion within Mexico and sales office in the US and the UK, EPIC
DMC
provides expertise in 5 strategically important destinations; Cancun
(headquarter), Los Cabos, Puerto Vallarta (3 year alliance with North
American Travel), and the country´s capital, covering east to west and
the heartland of Mexico; as well as New York City (12 year alliance with
Details NYC DMC).
No challenge is too great when it comes to meeting the needs of our
clients with our creativity and endless resources. Adding our experience
in the tourism industry, our in-depth knowledge of the destinations and
our team of professionals polyglot together, and you will have it all
reflected in the programs and events we deliver.
EPIC DMC, a single source for all of travel your needs!
About Us
Our uncompromising commitment to details, resourcefulness and dedicated
multilingual staff are a given. With our tailor-made programs we take great
pride in sharing our world-renowned destinations, their uniqueness, cultural
riches and endless variety of activities.
EPIC DMC has become nationally and internationally recognized as a leader
in its field. Today EPIC DMC offers a multitude of services ranging from event
concepts and design to program management, on-site coordination,
entertainment services, airport meet & greet, transportation logistics, activities
and circuits in various regions of the country. With our custom-crafted
programs we take great pride in sharing Mexico´s world-renowned
destinations, their uniqueness, cultural riches and endless variety of activities.
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Our Services
Meetings,
Incentives
& Special Interest
Preferential Rates at Hotels
Ground Transportation & Luggage Handling
Meet & Greet
Assistance with Airlines
Multilingual Guides
Personalized Tailor-made Excursions & Activities
Hospitality Desk, Registrations, On-site & On the Spot Tour Reservations
Spousal & Companion Activities
Pre & Post Trips throughout the Country and Programs in the Regions
Personalized Link / Website Design for Reservations of Tours, Spa,
Transfers, Meal Choices, etc.
Purchasing of Airlines Tickets and Travel Services Arrangements
Coordination & Execution of Special Events (on and off property)
Design of Logos, Banners or Event Material
Assistance with Customs for overseas shipments
Amenities, Gifts and Promotional Give-aways
Exclusive Kids Programs
Team Building
Community Services
Our Services
Conventions &
Congresses
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Preferential Rates at Hotels
Ground Transportation & Luggage Handling
Meet & Greet
Assistance with Airlines
Multilingual Guides
Personalized Tailor-made Excursions & Activities
Hospitality Desk, Registrations, On-site Tour Reservations On-site & On
the Spot Tour Reservations
Spousal & Companion Activities
Pre & Post Trips throughout the Country or Programs in the Region
Personalized Link / Website Design for Reservations of Tours, Spa,
Transfers, Meal Choices etc.
Purchasing of Airlines Tickets and Travel Services Arrangements
Coordination & Execution of Special Events (on and off property)
Design of Logos, Banners or Event Material
Assistance with Customs for overseas shipments
Amenities, Gifts and Promotional Give-aways
Congressional and Expedition Services
Hospitality Desk
Guests will have questions. What time does the dinner transfer depart?
Where is the pool, the business center? What is tomorrow’s attire?
Whatever their questions are, no matter how many times EPIC staff will be
asked, your participants expect friendly, prompt and accurate answers.
Our hospitality desk attendance is informed and always prepared to
anticipate the needs of a guests.
 Multilingual staff
 Assistance with hotel check in and registration
 On the spot tour reservations
 Guidance on the area around the hotel
 Ground Transportation Information
 Tips on how to enjoy the stay to the fullest
 Timetable information and services
 Recreation information
 Supervision at the departure and arrival of tours
 Organization of business center services
Behind the Scene
References
Having returned to a very cold and wet United Kingdom, I
wanted to take the opportunity to thank you and all of your
colleagues for helping to make our recent award trip to Cancun
the great success that it was. We have already received many
calls from our delegates thanking us for making this “the best trip
ever” and I wanted to pass these thanks on to you.
Everybody was impressed with the standard of the hotel, the
friendliness and efficiency of the EPIC staff and the overall quality
of the program. I know how hard everyone worked to make thing
run smoothly and when problems did present themselves, they
were solved quickly and with the minimum of fuss.
Personally, I very much look forward to returning to Cancun for a
holiday (not work!) and I hope I will have the opportunity to meet
you again in the future. Many thanks once again.
Yours sincerely,
Peter Haynes
PEUGEOT
Manager — Dealer Standards & Motivation
Where to find us
CANCUN HEAD OFFICE
P: + 52 (998) 830 0970
F: + 52 (998) 883 0238
[email protected]
LOS CABOS OFFICE
P: +52 (624) 124 0224
F: + 52 (624) 124 0222
[email protected]
PUERTO VALLARTA OFFICE
P: + 52 (322) 225 3475
[email protected]
USA OFFICE
P: + 1(212) 879 5450
F: + 1(212) 327 1771
[email protected]
[email protected]
LONDON OFFICE
P: + 44 (208) 962 9562
F: + 44 (208) 962 9565
[email protected]