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UNEP/SETAC Life-Cycle Initiative Life Cycle Management Capability Maturity Model (LCM-CMM) Building Capacity for Sustainable Value Chains International Life Cycle Partnership To bring science-based life cycle approaches into practice worldwide DEVELOPING AN IMPROVEMENT PLAN GUIDELINES • Business context & priorities • Maturity level determines scope – Need for new procedure or methodology – Need for standardization/ integration • Maturity assessment helps target improvements to key areas • Processes that deviate from average maturity identify gaps & strengths INTERPRETING RESULTS SWOT MATRIX INTERNAL FACTORS Strength Opportunity Positioning – Org. Development Screening LCA to assess potential Develop procedures to support GHG, for organic cotton eco- labels Use strengths to take advantage of opportunities Positioning – Org. Development Threat EXTERNAL FACTORS Growth Weakness Develop supply chain environmental reporting Use strengths to avoid threats Overcome weaknesses by taking advantage of opportunities Risk Mgmt. Assess partners for green chemistry alternatives Minimize weakness and avoid threats WORKSHEET #6 – SWOT Analysis CAN ENVIRONMENTAL INITIATIVES ADD TO VALUE PROPOSITION? •Costs- Do environmental drivers influence cost structure? •Customer value- Are we in a position to communicate environmental benefits? •Risk- Are we exposed or in a position to assume risk for a fee? •Resources & capabilities- Are we in a position to leverage technical strengths? •Market power- Are we in a position to exercise power to drive higher standards? •Information- Are we in a position to control the flow? Do customers want environmental data? BRAINSTORM POTENTIAL PROJECTS Offer organic product line Boiler efficiency upgrade Implement lean practices to increase inventory turns See companion Worksheet #7 WORKSHEET #7 – Capturing Value PROJECT SELECTION Organizational Realities • Impact – Environmental and Financial – Alignment with corporate strategy & goals • Opportunity / Available resources • Organizational development – Build competency in critical skills – Facilitate cross- functional integration – Promote collaborations with external organizations • Project Sponsor • Go/ No Go Decision IMPROVEMENT PLAN ID# Project Description Performance Improvement Target Organizational Development Objective 1 Upgrade steam boiler system, insulate pipes 15% reduction in energy use; < 4 yr. payback Define procedure for GHG accounting 2 Install heat recovery on continuous wash line, monitor water use 20 % reduction in energy use; < 3 yr payback Develop formal energy mgmt program 3 Screening LCA of organic cotton 5% increase in margin; improve market share by 5% Draft eco- design guidelines for product engineering standards; Assess training needs Assess business oppty for organic product line • Meet near term quantitative performance targets • Balanced with longer term organizational learning – more reliance on process measures See companion • Delayed impact on effectiveness! Worksheet #8 WORKSHEET #8 – Potential Projects ACTION LEARNING WORKSHOP Hosted by business manager Facilitated by LCM champion Active learning Feedback from work outcome Accelerated implementation S W O T OPPTY ANALYSIS CONCEPT DETAILED DESIGN ACTIONABLE TASKS VALIDATE DELIVER LIFE CYCLE MGMT ROLES & RESPONSIBILITIES Function Role Key information Environment, health & safety Hazard risk assessment, regulatory requirements Waste streams, injuries, hazards, regulatory trends, stakeholder expectations Engineering (IPD) Design of products & services Concept, design requirements, tools, technical standards Advanced Programs Product/ technology strategy Competitive analysis Facilities & operations Process capability, available services Baseline data, takt time, costs, process capability Finance Business case analysis Cost drivers, capital appropriation, value engineering Supply management Value chain analysis Make vs buy, variety analysis, supplier capability Sales & marketing Launch strategy Marketing trends, customer requirements, competitive data Customer support Aftermarket strategy Customer feedback, warranty Quality Continuous improvement Defect rates, root cause, MFA PROJECT CHARTER • Description of problem – Why important to customer, organization • Improvement goal – Integration with other initiatives, measures of success • • • • • Scope- boundaries, assumptions, constraints Schedule & resources Team membership Information gaps Reality check – Go/ No Go criteria EVENT CHECKLIST • Workshop sponsor & LCM champion endorse charter • Top level product system life cycle map completed • Priority environmental and social themes identified (external perspective) • Critical technologies and processes identified (internal perspective) • Key functional group representatives identified • EH&S technical support information gathered • Event logistics – Conference room – Computer, A-V equipment, flip charts – Food, breaks & other creature comforts • Pre-event awareness training PROCESS IMPROVEMENT KAIZEN Typical Agenda Day One Goals & objectives Training: Kaizen principles, process mapping, hazard identification Activity: Map process(es), identify inputs & outputs, hazards Day Two Training: Risk assessment, root cause analysis, brainstorming Activity- Rank & prioritize hazards, conduct root cause, brainstorm potential alternatives Day Three Training: Alternative selection process Activity: Investigate alternatives, implement quick fixes Day Four Training: Developing alternatives, financial analysis Activity: Complete alternatives assessment, apply cost accounting tool, project schedule Day Five Training: Ground rules for mgmt presentation Activity: Complete report to mgmt, complete quick fixes, Make final presentation to mgmt PROCESSES AND SYSTEMS Inputs Process or System Outputs PPDP (Detail Level Map) PMT / IPT Engineering SUPPLIERS Configuration Management CUSTOMERS Producer Assy & Test Quality Feedback • • • • • Feedback What is the purpose of this process? What are the key inputs? What must be accomplished to go to next step? Are there any unnecessary steps? Where are the problems? 13 DfE DESIGN CHARRETTE Typical Agenda Day One -AM Goals and objectives Training: DfE principles, Product requirements, life cycle analysis, hazard identification Activity: Map product system life cycle processes, identify & prioritize hazards Day One - PM Training: Risk assessment, root cause analysis, decision criteria, brainstorming Activity- Review & validate priority hazards, rank selection criteria, brainstorm potential alternatives Day Two- AM Activity: Continue brainstorming, investigate any information gaps Activity: Rank alternatives using pre- defined selection criteria Day Two- PM Training: Financial analysis, value proposition Activity: Develop action plan for detailed evaluation of alternatives LINK PRODUCT ARCHITECTURE AND PROCESS DESIGN Product Design Sub-sys 1 Process Design Sub-sys 2 PPDP (Detail Level Map) PMT / IPT Engineering Sub-sys 3 Configuration Management Producer Assy & Test Quality • • • • What are functional requirements? Which performance criteria constrain process selection? Which performance criteria dictate materials selection? Which components or sub-systems drive cost and quality? 17