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Chapter 11 • Intro What is Project Management? Project Manager Project Failures & Successes • Managing Projects PMBOK SDLC • Core Process 1 – Project Initiation • Core Process 2 - Planning Organizing and directing other people to achieve a planned result within a predetermined schedule & budget 3 • A systems analyst with a diverse set of skills management leadership technical conflict management customer relationship • Responsibilities Internal: Schedule, recruit & train, Assign work, Manage risk, Monitor & control project deliverables External: Communicate with Client, Oversight Committee , Users, Report status & progress, Identify resource needs & obtaining resources 4 • Categories of project success Successful projects – on time, within budget, on scope Challenged projects – failure in one area Failed projects – cancelled or not used • 1/3 to 1/2 of projects are challenged or fail • Reasons for failure • • • • • • Inadequate executive support for the project Inexperienced project managers Undefined project management practices Poor IT management & IT procedures Unclear business needs and project objectives Inadequate user involvement Project management knowledge & skills are valued & needed to improve this record. 5 • Response to an opportunity • Resolve a problem • Response to an external directive • • • • • • Fit for Intended Purpose Usability Robustness Reliable Secure Maintainable 8 • System Vision Document Problem Description System Capabilities Business Benefits • Determine the following: Estimated Time to Completion Estimated Cost • One time vs. Recurring Costs • Tangible vs. Intangible Costs Anticipated Benefits • Risk Management Plan Risk, Probability, Impact, and Plan • Feasibility Study Economic Operational Organizational/Political Technological Resource Schedule • Executive committee • Organization made aware of the project & its importance 13 • Communication internal and external; 3Ws+H • Work environment HW, SW, workspace, staff • Processes & procedures followed Reporting, Documentation Programming approach, testing, Deliverables Code and version control 14 • Schedule the work Overall Iteration Schedule Detailed Work Schedules • List tasks to be completed Work breakdown structure • Estimate effort and identify dependencies • Create a Schedule Gantt Chart • Dependencies, Time estimates, Critical Path 15 A hierarchical list of activities of a project Used to create the work schedule Not an exhaustive to-do list ▪ Specifies "what" not "how" 16 Summary Tasks Details Tasks ▪ Produce a measureable deliverable ▪ Fit "80-hour" rule ▪ no activity > 80 hrs. (2 wks) ▪ Assigned to only 1 person ▪ accountability ▪ adequate tracking It shows: Start & end dates Duration Predecessors ▪ sequence Resources assignments Critical path Slack 18 2c: Staff &Allocate Resources ▪ ▪ ▪ ▪ 2d: Evaluate Work Processes ▪ ▪ ▪ ▪ Resource plan Technical & user staff Form smaller work groups Training, team-building exercises Communication, relationships Deadlines Issues, bottlenecks, or problems Lessons learned 2e: Monitor progress & make corrections ▪ Issues Tracking Log 20 PMBOK - a global standard for project management Project Scope Management • Project Time Management • Project Cost Management • • Project Quality Management • • • Defining, verifying, & controlling scope Agile Project: Scope is not well understood, but needs to be controlled Scheduling & monitoring milestones Agile Project: Schedule must be flexible due to changes Calculating cost/benefit analysis Monitoring expenditures Agile Project: Costs are more difficult to estimate Comprehensive plan for ensuring quality QC for every phase Characteristics: • Fit for Intended Purpose, Usability, Robustness, Reliable, Secure, Maintainable Agile Project: Quality assessed after each iteration PMBOK Project Human Resource Management • Recruiting, hiring, training, motivating, & team building Project Communications Management • • Identifying all stakeholders Establishing communication mechanisms & schedules Project Risk Management • • • Identifying and reviewing all potential risks Developing plans to reduce these risks Risk Management Plan Project Procurement Management • Developing RFP, evaluating bids, writing contracts, & monitoring vendor performance Project Integration Management • Integrating all the other knowledge areas into one seamless whole Project Stakeholder Management • Identification of & communication with stakeholders