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Procurement Card Program Cardholder Training Updated 3/27/2014 Activate Your Card Use the last 4 digits of your 700 number even though recording will ask for last 4 digits of your social security number Billing Cycle • Typically runs from the 16th of the month through the 15th of the following month • Cardholder limit is refreshed with every new billing cycle This is an individual card, not a department card. Do not share card Information. Report Lost or Stolen Card Immediately • Call 800-344-5696 • Contact CMU Purchasing Department Your department is liable for any charges made before card is reported lost or stolen, not to exceed $50.00 Purchasing Goods & Services at Colorado Mesa University Purchases of $3,000 or less Purchases greater than $3,000 • Use your Procard • Reallocate in Access® Online • Contact purchasing for available options The Procard is the preferred method of payment for small dollar purchases. It is cost-effective for the University and provides individuals the ability to purchase directly for their campus departments. Cardholder Responsibilities • Maintaining the security and integrity of the ProCard – US Bank will never e-mail you requesting personal or account information • Knowing and following the Code of Ethics published by Colorado Mesa University • Making purchase in compliance with the information set forth in the Procurement Card Program Handbook Cardholder Responsibilities • Making authorized purchases of allowable goods and services for your department • Making sure all purchases are Tax Exempt • Maintaining original source documentation for every transaction. • Maintaining a Procard Order Log Cardholder Responsibilities • Resolving problems with a merchant • Obtaining Approving Official signature for each billing cycle • Reallocating transactions using Access® Online within the time frame allotted • Signing the Cardholder Agreement Form Selecting a Merchant Ask yourself these questions: • • • • Is there a State Price Agreement? Do they offer a discount for CMU? Do they accept Visa? Will they honor our Tax Exempt status? Placing the Order • Place your order via phone, fax, internet, mail or in-person – Use caution with internet orders as it is sometimes difficult for purchases to be tax exempt • Give your name as it appears on the card Placing the Order • Give accurate delivery information – Your name needs to be on address label – Delivery address 1260 Kennedy Ave – Billing address 1100 North Ave • We do not allow COD deliveries Placing the Order • Backorders cannot be charged to card until shipped – Cardholder must manage backorders • Request itemized documentation – Description of item – Cost of item Receive and Inspect Goods • Inspect all goods IMMEDIATELY – If there is a problem contact merchant – Keep notes regarding resolution Returns and/or Exchanges • Make arrangements with merchant before shipping a return • Merchant must credit return to Procard – Do not allow merchants to refund in check or cash • In the case of an exchange merchant must refund original purchase and charge for new transaction • Document details including name of person you spoke with and date Disputes • Try resolution with merchant directly first • Formal disputes – Contact US Bank at 800-344-5696 – Use Access® Online – Must be filed within 60 days – US Bank will credit account and investigate charge Tracking Orders • Procard Order Log is required – Each order must be logged – Helps with follow-up on late deliveries, order problems, partial shipments – Allows for a quick reallocation reference Sample Order Log Documentation Requirements Every transaction must have valid and complete source documentation from the merchant Documentation Requirements • Valid source documentation may be – A itemized receipt from the vendor – A packing slip from the delivery – Order forms for dues, subscriptions, registrations – An invoice showing credit card payment Documentation Requirements • Documentation must include – Vendor identification (name of vendor) – Date of purchase – Description and quantity of each item purchased – Per item cost if available from the vendor – Total cost of the order – Cardholder name or account number Documentation Requirements • If original documentation is lost contact merchant directly to provide replacement • If merchant did not provide documentation contact them directly to provide it Procard Record Management • Cardholder’s responsibility to maintain in an orderly format • Maintain for Three Years • When Leaving employment or termination records are to be delivered to the next level supervisor Approving Official • Statement must be reviewed by designated Approving Official • Approving Official must sign Order Log • Approving Official signature must be obtained by the 15th of the following month • It is the cardholder’s responsibility to get Approving Official signature Statement of Account • Available to print in Access® Online • Cardholder will receive e-mail notification from US Bank when available to print • Cardholder must reconcile statement with order log and source documentation for each billing cycle Transactions to Avoid • Personal Purchases – Contact Accounts Payable Department immediately – Will be asked to reimburse CMU • Unauthorized Purchases – Must have written authorization for purchases made for other departments • Allowing someone else to use your card Transactions to Avoid • Flower and Gifts – Violates fiscal policy – Take up a collection and pay cash for this type of purchase • Cash or Cash-like Transactions – Cash refunds for Procard purchases – Cash refund for sales tax adjustments – Gift Cards Transactions to Avoid • Split Purchases – Transaction split into two charges to circumvent card limits or purchase order requirements • Furniture – Per State Statute must be purchased through Colorado Correctional Industries – Purchasing can assist with purchase Transactions to Avoid • Computers and Software – Must be pre-authorized by IT Department • Rental Contracts – Venues for sporting events, shelters at area parks, studios for art exhibits, etc. – Contract must be signed by Andy Rodriguez Merchants to Avoid • Banks, ATM’s and Financial Institutions • Dining Establishments – Taking staff, recruits, search candidates or others out to dinner • Travel and Transportation – Airlines, taxi, shuttle, auto rental, hotel, Travel Agencies, etc. Merchants to Avoid • Vehicle and Automotive – Auto dealerships, auto parts store, fuel, etc. • Entertainment Providers – Bars, cocktail lounges, nightclubs, movie theaters, sporting events, etc. Food Vendor Purchases • Must be brought to campus • Requires an Official Function Form to be keep with Procard records Violations and Consequences • CMU uses a weighted point system • Violations can be reported by anyone including Approving Officials, Program Administrators, auditors or the cardholders themselves • Violation Notifications will become part of the cardholder’s employee record Violations and Consequences • Cardholders with 100 or more violation points will have their cards suspended for six months • Cardholder will be required to complete Procard training prior to card reinstatement • Violation points will be eliminated from the Cardholder’s record 2 years after violation point assessment Violations and Consequences Purchasing Violations • Card Abuse/Employee Fraud – 100 points • Contract without authorized signature – 100 points • Inappropriate purchase (as defined in the Procurement Card Program Handbook) -50 points • Taxes charged – 15 points Violations and Consequences Procard Specific Violations • Split purchases – 25 – 100 points • Cash or cash like transactions – 100 points • Unapproved Liquor purchase (see Official Function Policy 040104) – 50 points • Travel/Travel related expenses – 25 points • Sharing credit card number – 50 points Violations and Consequences Procard Specific Violations • Documentation failure (see Procurement Card Program Handbook) – 50 points • Inadvertent personal purchase – 15 points • Reallocation failure within prescribed timeframe – 15 points • Failure to obtain Approving Official approval within prescribed timeframe – 25 points Audit • Audits are selected at random • If selected for Audit you must provide – ProCard Order Log – Statement of Account – All source documentation Reallocating Transactions • Transaction reallocation is how Procard transactions are “mapped” into Banner and your budget • It is the cardholder’s responsibility to reallocate in a timely manner • Transactions can be reallocated as soon as they are posted in Access® Online Reallocating Transactions • You have 5 days following the close of the billing cycle to make sure all transactions for that billing cycle are reallocated. • Once the 5 days have passed the transactions become locked and you will not be able to reallocate Access® Online https://access.usbank.com Thank You! Please sign the cardholder agreement