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Right People, Right Positions: an alignment & succession planning model Presented by: Facilities And Safety Team Jejuana Brown ([email protected]) Joseph Han ([email protected]) Task 1: Expectations • In the blank space below, write down why you chose to be here, and what you hope to take from our time together. • With your neighbor, share what you have written. • What reasons did you identify? • In this session you will: • Identify the skills, knowledge, attitudes, and leadership (SKAL) needed for you and your team to succeed in difficult times. • Identify problem areas, as well as opportunities for your department to exceed expectations. • Develop a personnel action plan, and a succession plan that you can use immediately. Task 2: The issue... • Have you ever felt you were at the wrong place at the wrong time, with the wrong people? • • • • Deadlines/credibility slipping Staff performance issues Ill-equipped to proceed No visible way out • What happens when people are in positions that do not fit them well? • Effect on the institution? • Effect on the department? • Effect on the individual? Task 3: Identifying Solutions... • How do we get the right people in the right positions? • What are some ways you are getting the right person in the right position? • How do you know? • Alignment - people and positions • Identify or define the SKAL’s needed for the position • Assess the person considered for the position/currently in the position • Alignment matrix to achieve organizational effectiveness Task 3A: Identify or define the KSA’s KNOWLEDGE (know how) SKILLS (Ability) (Competency) ATTITUDE (Willingness) 1. Demonstrated ability to deliver – on time/on budget 2. Political acumen/Public Relations 3. Visioning/Institutional/Global thinking 4. BA/BS with MA/MS preferred Adaptability- willing to 1. Supervisory/management experience 2. Strategic planning/ Institutional thinking 3. Public Relations/Political acumen 4. BA/BS with MA/MS preferred 1. Budget (plan, manage, recommend) 2. Supervision 3. Project/time management – quality assurance 4. Technically proficient 1. Supervisory skills 2. Project/time management – quality assurance 3. Budget (expenditure tracking) 4. Technical expertise (experience) 1. Technical expertise (licenses/certifications) 2. Time management 3. Team player 4. Quality output Leadership Position AVP/AVC be innovative Openness -willing to receive feedback Vulnerability/Courage - DIRECTOR willing to take risks Transparency – process that is not hidden MANAGER Ownership mindset – actively and openly supports institutional mission/ vision/goals Customer focused – improves products, services and process that services the customers (On time/on budget) Professionalism – YES! SUPERVISOR STAFF Task 3B: Assess for Alignment K S A POSITION Position Requirement AVP/AVC A- A- A DIR MNGR C B C PAT -strong SKAL’s Potential ! GAP ! Weak SKAL SUPER Sam, Long time Manager STAFF PAT STAFF SUPER MNGR DIR Position & Experience AVP Task 3B: Assess for Alignment • Refer to handout Task 3B: Assess Alignment. Think of a person in your department who you feel is out of positional alignment. Using the list generated earlier, assess the KSA’s of the person you have in mind. Use the worksheet provided to complete the following: • • • • Along the X-axis, identify the current position of the person Draw a vertical line at the current position of the person Along the Y- axis, identify the KSA’s the person currently has Draw a horizontal line at the KSA’s for the person • Where does the line cross? It is above or below the RANGE OF ALIGNMENT? Is the gap within ACCEPTABLE range? • What options do you have to align the person to the appropriate position? Task 3C: Succession Planning K S A POSITION C B- B AVP/AVC B- B- B- DIRECTOR 1. Is Joe willing? 2. Is Joe competent? 3. Is there an opportunity? Current SKAL B+ A A A AB A A A MANAGER SUPERVISOR Joe What does Joe need to become a supervisor or a manager? Potential ! STAFF STAFF SUPER MNGR Current Position DIR AVP Task 3C: Succession Planning, Joe Sample • We have identified opportunity with our staff member, Joe. • How would you prepare him for succession/advancement? 1. Assess willingness **** 2. Develop competency: EFP, CEFP, APPA U, Supervisor’s Toolkit, other development opportunity, in-house training 3. Provide Opportunity: to shadow or attend meeting; head up projects (risk-reward), create an environment which allows for advancement Task 3D: Succession Planning, Your turn: worksheet K S A POSITION AVP/AVP DIRECTOR MANAGER SUPERVISOR STAFF STAFF Current Position SUPER MNGR DIR AVP Task 3D: Succession Planning, your turn ASSESS THE NEED – Which positions are vital for operational continuity for your organization, and must be positioned for succession? (Hit by a truck...) ASSESS WILLINGNESS – Assess the interest of the person. • Confirm their desire and willingness to pursue the targeted role. • Determine their willingness to meet the timeline. • Provide support for development, but DO NOT guarantee or promise the position/role. ASSESS COMPETENCY – Select a person from your group/team that you recognize as having potential to meet the organizational need. • Identify the target role for this person • Circle the current SKAL level of this person • Circle/determine the gap in SKAL needed to be closed by your target staff, or the potential already existing • Determine development needs and the timeline for implementation OPPORTUNITY – For me, opportunity comes when a person demonstrates: integrity, judgment, and positivity. initiative, courage, Task 4: So what? Now what? • What was the most significant idea you are taking from this session? • How will you apply the idea to make a positive difference in your life? • Getting the right people in the right positions requires understanding of your organization's mission and needs, while being committed to the well-being, training, and development of your staff. • We believe that taking time to assess, align, and implement a development and succession plan is the best way to ensure effective and efficient delivery of programs, products, and services that our campus community is counting on. Thank you for participating! • Jejuana Brown ([email protected]) • Joseph Han ([email protected]) Expectations & Takeaways • Expectations________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ • Takeaways__________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ Task 3A: Identify or define the KSA’s KNOWLEDGE (know how) SKILLS (Ability) (Competency) ATTITUDE (Willingness) 1. Demonstrated ability to deliver – on time/on budget 2. Political acumen/Public Relations 3. Visioning/Institutional/Global thinking 4. BA/BS with MA/MS preferred Adaptability- willing to 1. Supervisory/management experience 2. Strategic planning/ Institutional thinking 3. Public Relations/Political acumen 4. BA/BS with MA/MS preferred 1. Budget (plan, manage, recommend) 2. Supervision 3. Project/time management – quality assurance 4. Technically proficient 1. Supervisory skills 2. Project/time management – quality assurance 3. Budget (expenditure tracking) 4. Technical expertise (experience) 1. Technical expertise (licenses/certifications) 2. Time management 3. Team player 4. Quality output Leadership Position AVP/AVC be innovative Openness -willing to receive feedback Vulnerability/Courage - DIRECTOR willing to take risks Transparency – process that is not hidden MANAGER Ownership mindset – actively and openly supports institutional mission/ vision/goals Customer focused – improves products, services and process that services the customers (On time/on budget) Professionalism – YES! SUPERVISOR STAFF Task 3B: Assess Alignment - handout K S A POSITION Position Requirement AVP/AVC DIRECTOR MANAGER SUPERVISOR STAFF STAFF SUPER MNGR DIR Position & Experience AVP Task 3D: Succession Planning, Your turn: worksheet K S A POSITION Position Requirement AVP/AVC DIRECTOR MANAGER SUPERVISOR STAFF STAFF SUPER MNGR DIR Position & Experience AVP