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Project Management Michael Geddes Principal Consultant Learning Objectives • • • • Project Management Overview Role & Responsibilities Tools & Techniques and Report Project Progress Questions & Answers What is Project Management? Objective • Provide common standards to ensure discipline Ultimate goal • Delivery of quality products • Produced on time • Within budget • Accomplish the stated objectives Project Management Framework Lead to specific project objectives Means to achieve specific project objectives Create a unique product or service, beneficial change or added value Project Manager Key Skills • • • • • • • • • • • • Communication Organizational skills Team-building skills Coping skills Technology skills Negotiation Problem solving Influencing Leadership Cultural awareness Interpersonal skills General management skills (budgeting, scheduling) Importance of Stakeholders • • • • • • Person actively involved in the project Positively or negatively impact project May influence the deliverable and timescales Define, Clarity, Change to Determine there needs and expectations Manage there expectations over the course of the project • Identify stakeholders as early as possible ! Who is part of the project team ? Core team members • Steering committee • Project Sponsor • Project Management • Project team Extended/Optional • Quality Assurance • Change Management • Training • Customer Stakeholder Roles & Responsibilities • Steering committee - establishing need, reviews, assessment's, approval • Project sponsor - leads in getting project established • Project Manager - ultimately responsible for ensuring project success • Project team - for producing the project deliverables • Customer - using the product or services 5 Key Stages of Project Management Initiating Close Out Execution Planning Start up Project Management Is an iterative process Project Initiation Internal Stakeholders External Stakeholders Project Initiation Project Team Customers Questions to be asked ? Solution or Programme Goal What is to be done How will it be done Why is to be done Problem or Major Need Approach or High Level Plan Project Planning Cycle Tools & Techniques Project Initiation Tool NAME/TITLE PURPOSE (AIMS/OBJECTIVES) WHY IS PROJECT BEING DONE? WHAT FOR? WHAT IS THE RESULT? DESIRED END RESULT Or CRITICAL SUCCESS FACTORS) GOALS! WHAT MAKES THE PROJECT A SUCCESS? MEASURABLE / UNMEASURABLE AUDIENCE or STAKEHOLDERS (DRIVERS / SUPPORTERS / OBSERVERS?) WHO IS PROJECT FOR? WHO WILL BENEFIT (OR NOT)? WHO WILL IT INVOLVE? MEASURES OF SUCCESS (STANDARDS / CRITERIA) WHEN ARE WE FINISHED? WHAT CAN BE MEASURED? HOW DO I MEASURE SUCCESS? QUALITATIVE / QUANTITATIVE Stakeholder Analysis Priority H/M/L Stakeholder Stakeholder Perspective Mitigation Action H Director Project is not Develop robust value for money business case, demonstrating value for money benefits M Manager Could impact Allocate project teams resources resources during planning stage Risk Analysis Impact H/M/L Likelihood H/M/L Risk Identified Mitigation Action H M Project not delivered to time scale Develop project plan for approval H M Steering committee does not understand approval key stages Communication plan and quality plan will be developed Gantt Chart • Named after its originator Henry Gantt • A Gantt chart is a graph which illustrates on a timeline when each activity will start, finish and end • It’s a pictorial representation of each stage of the project. Gantt Chart – Making the Tea Activity-in-the-Box Network Diagram (Making the Tea) Re-Boil 10s START Fill Kettle Switch Kettle On Boil Water (Initial) Scold Pot Put Tea-bag In Pour Water Place Pot On Tray 10s 3s 180s 10s 5s 15s 5s Put Milk In Jug Put Sugar In Bowl Get Tray 15s 15s 10s Put Milk, Sugar, Cup & Saucer on Tray 10s Serve 20s END TEA SERVED Critical Path Analysis (for Making the Tea) Re-Boil 10s START Fill Kettle 10s Switch Kettle On Boil Water (Initial) Scold Pot Put Tea-bag In Pour Water Place Pot On Tray 3s 180s 10s 5s 15s 5s Put Milk In Jug Put Sugar In Bowl Get Tray 15s 15s 10s Critical Path Put Milk, Sugar, Cup & Saucer on Tray 10s Serve END TEA SERVED 20s TOTAL TIME = TIME ON CRITICAL PATH = 253 secs Reporting Tools • The Highlight Report is produced by the Project Manager or the main purpose of providing the Project Board with the status of the stage and project. A Highlight Report should contain, at a minimum: •Dates •Achievements in the current period •Achievements expected in the next period •Budget and schedule impacts •Actual/potential problems and resolution suggestions Question 1 • The project is going according to the plan and it is nearly completed. Client calls and says their marketing department had to make ‘a very small change’ in the source file • It is a corporate brochure translated and typeset into 10 languages • And you are new to the company Answer Choices a) Say yes in order to keep the client happy b) Work out the extra cost & time and try to meet the deadline and inform the client accordingly c) Refuse to undertake the change as this is not your fault and your team is scheduled to start another project right after this one d) Check your contingency plan to see if you can absorb the request Answer • A 1 – b or d is the right answer WAVE - more information To find out more about WAVE and how we support Voluntary & Community Organisations in Westminster, visit our stand or: Call: 0207 697 1962 Email: [email protected] Web: www.wave-vcs.org.uk Twitter: @WAVE_LDN