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Utility Procurement 2004 Utility Procurement 2004 Presenter: Albert A. Stephens, CPM Director of Supply Chain Management Los Angeles Department of Water and Power Supply Chain Management with e-Commerce Solutions Provide Savings, Access Parity, Quality Products and Services For Less LADWP Quick Facts • Established in 1902 to deliver water • Electric distribution began in 1916 • Today, largest municipal utility in the nation • 2003-2004 Budget: $3.04 billion (water and electric) LADWP Quick Facts • 5 – member Board of Water and Power • Appointed by the Mayor • Confirmed by the City Council for 5-year term Commissioners LADWP Quick Facts • Workforce: 8,100 employees • Area Served: 464 square miles • Population Served: 3.8 million residents • 2025: 30% growth expected Water Service Connections: 670,000 • Water Usage: 194 billion gallons • Residential: 427,627 acre-feet (64%) • Commercial/Gov: 146,575 acre-feet (24%) • Industrial: 22,393 acre-feet (3%) • Other: 67,030 acre-feet (6%) • Pipe: 7,100 miles Electric Service Connections: 1.4 million • Total Generating Capacity: 7,000 megawatts • Los Angeles Peak Demand: 5,200 megawatts ELECTRICITY USAGE • Residential: 6,531,813 megawatt-hours (30%) • Commercial: 12,901,820 megawatt-hours (59%) • Industrial: 2,382,942 megawatt-hours (11%) • Number of Poles: 290,239 • Number of Street Lights: 250,000 CUSTOMER DIVERSITY • Caucasian: 55.1% • Hispanic: 40.3% • Asian: 10.4% • African American: 7.6% • Native American: .9% Supply Chain Management and e-Procurement Goals Seems impossible? MISSION POSSIBLE Supply Chain Management and e-Procurement Goals • • • • • Increase access to the local and diverse business community Have accurate and timely reporting for purchase, procurement, construction, and professional services contracts Improve the efficiency of the Department’s internal buying operations Increase accountability and control Reduce the processing time from requisition to award through payment ACCOMPLISHMENTS Accomplishments • • • • Business Process Improvements – Eliminated the number of outdated policies by 2/3 Restructured Buyer Groups and Process Flow – Implemented new review and approval process for all requisitions Utilized Technology Tools – e-commerce solutions – Transparent purchasing process – Decreased processing time – Increased diverse business contract awards – Increased accountability and control Supply Chain/CPS Internal Accomplishments – Comprehensive internal training program – Collaborative efforts (Accounts Payable) – Supply Chain Links Newsletter – Customer Survey/Forums COST SAVINGS Cost Savings • Implemented a cost savings program that will save the Department $20 million per year by 2004 • Currently with 60% implementation, hard savings are $10.3 million to date • Reduced processing time by an average of 35% from contract requisition to award • 57% savings in processing informal bids Ja n-0 Fe 2 bMa 02 rAp 02 rMa 02 yJ u 02 n-0 Ju 2 lAu 02 gSe 02 p -0 Oc 2 tNo 02 vDe 02 cJ a 02 n-0 Fe 3 bMa 03 rAp 03 rMa 03 yJ u 03 n-0 Ju 3 lAu 03 gSe 03 p -0 Oc 3 tNo 03 vDe 03 cJ a 03 nFe 0 4 b-0 Ma 4 r-0 4 Cost Savings for BiddingNETTM For Period 1/2002 – 3/2004 $14,000,000 $12,000,000 $10,000,000 $4,000,000 $2,000,000 Savings: $12,160,355 $8,000,000 $6,000,000 Avg. Monthly Savings: $450,384 $0 Series2 Series1 Cost Savings Source: FSO Study, November 2002 Measurable Improvements *Projected figures based on contract dollars awarded through April 2003. Diverse Business Enterprise Activity *Projected figures based on contract dollars awarded through April 2003. Diverse Business Enterprise Activity *Projected figures based on contract dollars awarded through April 2003. Diverse Business Enterprise Activity *Projected figures based on contract dollars awarded through April 2003. SUPPLY CHAIN MANAGEMENT The ‘three T’s’ to optimize the supply chain processes and structures: • Time • Transparency • Trust Source: Dr. Richard Wilding Cranfield School of Management, UK Conceptual Overview: DWP Supply Chain Implementation Progression PURCHASING . . Paper Meetings Files, Copies . Turf Claims . Snail Mail, Telephone, . Fax, Email Reactive Development of Services . Conceptual Overview: DWP Supply Chain Implementation Progression SUPPLY CHAIN . . Internet & Intranet Document Management Work Flow System . Procure Essentials Advanced E Mail, Pager, Cell Phone . . Proactive Client Services Static Helpdesk, File Sharing Transparency Menu Driven Systems Cost Savings . Increased Supplier Access Inventory Management Conceptual Overview: DWP Supply Chain Implementation Progression VALUE CHAIN . . Internet, Intranet, Extranet Work Enhancement Logistics, . Contract Management Economic Development . . Market Tracking By Information Push Interactive Catalog Auto Response Help Increased $ Availability Follow-Me Communications . Hyperlink File Navigation Supplier Access Parity Supply Chain Management and e-Procurement Goals Seems impossible? MISSION POSSIBLE Supply Chain Management with e-Commerce Solutions • Savings – Time and Dollars • Access Parity • Quality Products and Services For Less Utility Procurement 2004 Presenter: Albert A. Stephens, CPM Director of Supply Chain Management Los Angeles Department of Water and Power