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Download Communication, Symbols, and Meaning
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Small Group Communication John A. Cagle Dewey’s Reflective Thinking In 1910, John Dewey’s How We Think introduced a rational model of solving problems and making decisions called “Reflective Thinking.” This approach would later become the “standard agenda” teachers of group discussion would use to teach students how to work in groups. Procedural Model of Problem Solving (PMOPS) What is the nature of the problem facing us? What might be done to solve the problem? What are the relative merits and demerits of the possible solutions? What is the best decision we can all support? How will we put our solution into effect? How can we prepare an effective written and oral report? Lewin’s Field Theory & Systems Theory Kurt Lewin introduced us to idea of field theory, an early systems theory Group variables are related to other variables so that by altering or manipulating one variable changes are produced in all other variables. Collins & Guetzkow’s Model of Decision Making task groups encounter two types of obstacles, task and interpersonal the group produces behaviors related to those obstacles those behaviors contribute to the group’s final output and productivity, and two rewards result in the end that determine what behaviors will be learned and maintained in response to future obstacles. Robert F. Bales’ Interaction Process Analysis (IPA) A group member’s communication reveals aspects of his/her personality. He thus developed a system for systematically measuring communication behaviors in groups called IPA (Interaction Process Analysis). Communication is linked to group task and socioemotional effectiveness and satisfaction. Perceptions of a group member’s communications produce perceptions of leadership and liking in other group members. Bales’ Interaction Process Analysis Positive socio-emotional Seems friendly Dramatizes Task: attempted answers Agrees Gives suggestion Gives opinion Task: attempted questions Negative socio-emotional Gives information Asks for information Asks for opinion Asks for suggestion Disagrees Shows tension Seems unfriendly Benne and Sheats Communication enables the group to accomplish task and social goals. In fulfilling such needs, a communication serves a function for the group. In terms of Task and Social/Maintenance, various communication roles are enumerated in the theory. Illustrative Leadership Behaviors Task Messages Information & opinion giver Information & opinion seeker Direction and role definer Summarizer Energizer Comprehension checker Relationship Messages Encourager of participation Communication facilitator Tension reliever Process observer Interpersonal problem solver Supporter and praiser Fewer Low Dominance Fewer Low Dominance More Relationship Messages More Task Messages High Dominance acquiesces agrees assists concurs obliges advises coordinates directs initiates leads concedes evades relinquishes retreats withdraws analyzes criticizes disapproves judges resists
