Download Ms. Connie Sham Presentation

How Social Enterprise
Practices Social
Responsibility?
Connie Sham
Head of Audit
04 November 2014
1
Sharing Objectives
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To share the key elements of ISO 26000 –
Guidance on Social Responsibility
To explore the benefits and impact of practicing
ISO 26000
Opportunities for social enterprise
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Paradigm Shift - Change
Stakeholders
expectations
Social Responsibility and Business Ethics Vs Time
Social Responsibility
and business
ethics issues
Organization
practices
Social responsibility and business
ethics issues
1960’s
Now
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Guidance on Social Responsibility
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ISO 26000
connects
the Great Global Agreements
to the daily activities of organizations
OVERVIEW OF ISO26000
7 Core Subjects
Community
Involvement and
development
The
environment
Human rights
ORGANIZATION
Consumer
issues
Labour
practices
Fair operating
practices
7
Organizational Governance
Governance system : incorporating the principles & practices of
SR into decision making and implementation
Governance structure: directed by personnel having authority
and responsibility for pursuing SR objectives
Due Diligence: involves an organization conscientiously and
methodically considering the actual and possible negative impacts of its
activities and managing these with a view to minimizing and avoiding the
risk of social and environmental harm
Human Rights
Risk situation: give thoughts to the potential consequences
Avoidance of complicity:become aware of, prevent and address risks of
complicity (knowingly providing substantial assistance to the commission of a human
rights abuse or commission of wrongful acts of others) by integrating the security
arrangement features into due diligence process
Resolving grievances: means for those who believe they have been harmed to
bring this to attention of the organization and seek redress, without losing their right to
use available legal mechanism
Discrimination and vulnerable groups: ensure the organization does not
discriminate against employee, partners, customers, stakeholders, members and
anyone else
Civil and political rights: organization should always respect individual rights to
freedom of opinion and expression, religion, privacy etc.
Economic, social and cultural rights: Organization have a responsibility to
respect the enjoyment of economic, social and cultural rights
Fundamental rights at work: organizations should independently ensure that
issues like freedom of association and collective bargaining, forced and child labor
are addressed
Labor Practices
Employment and employment relationship: improvement of
standard of living through full & security employment, ensure equal
opportunities, not benefit from exploitative or abusive labor practices
Conditions of work and social protection: fair and appropriate
consideration should be given to the quality of conditions of work
Social dialogue: mechanism for exchange of information, developing
policy and finding solutions that take into account the priorities and needs of
both employers and employees
Health and safety at work: protection of employees from risk to health
and the adaptation of the occupational environment to the physiological and
psychological needs of workers
Human development and training in the workplace: facilitating
the education, training and lifelong learning of employees
The Environment
Prevention of pollution: preventing pollution including emission to air,
discharge to water, generation of waste, contamination of land and use of toxic
chemicals etc.
Sustainable resource use: progress towards sustainable use of electricity,
fuel, raw and processed materials, land and water, and by combining or replacing with
renewable resources.
Climate change mitigation: minimizing GHG emissions and planning for a
changing climate.
Protection and restoration of the natural environment: protect
and restore the natural environment and its ecosystem
Fair Operating Practices
Anti-corruption: identify the risks of corruption and implement, apply and improve
policies and practices that prevent corruption and bribery
Responsible political involvement: train and raise awareness about
responsible political involvement, transparent organization’s activities related to
lobbying, political contributions, establish policies and guidelines to avoid
manipulation, intimidation and coercion that can erode public political process
Fair competition: Promote fair competition by establishing to prevent engaging in
or being complicit in anti-competitive behavior, raise employees’ awareness and
support public policies.
Promoting social responsibility in the sphere of influence: incorporate
ethical, social, environmental and gender equality criteria in contracting policies, carry
out investigations and monitoring with which the organization has relationships etc.
Respect for property rights: implement policies and practices that promote
respect for property rights and conduct investigations to ensure legitimate use of
properties
Consumer Issues
Fair marketing, factual and unbiased information and fair contractual practices:
provide complete, accurate, understandable and comparable information
Protecting consumer’ health and safety: provide products or services that under
normal and reasonably foreseeable conditions of use, are safe for users, their
property, other persons and the environment
Sustainable consumption: offer consumers socially and environmentally beneficial
products and reduce adverse impacts
Consumer services, support and dispute resolution: engage in precautionary
measures to prevent complaints, review complaints and improve practices, provide
clear communication of after-supply services
Consumer data protection and privacy: prevent personal data collection and
processing from infringing privacy
Access to essential services: operate in transparent manner, providing information
related to the setting of prices and charges
Education and awareness: raise awareness of consumers about the impacts of
consumption choice and on sustainable development
Community Involvement & Development
Community Involvement: contribute to democratic processes, maintain transparent
relationships with local government and political parties, consultation with community
groups
Education and culture: promote and support education, promote cultural activities,
help conserve and protect cultural heritage
Employment creation with skills development: contribute in investment decisions
on employment creation, consider the impact of technology choice and outsourcing
on employment, participate in skills development program
Technology development and access: contribute to development of low cost
technologies, engaging in partnership with local organization for scientific
development
Wealth and income creation: fulfill tax responsibilities, engage in economic activities
that support low income people etc.
Health: promoting good health, raise awareness about major diseases, support
health care etc.
Social investment: undertake projects related to education, training, culture, health
care, capacity building in community, volunteering and donations etc.
BENEFITS AND IMPACTS
Let’s Give Thoughts to CSR
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Is Corporate Social Responsibility (CSR) =
Corporations’ duty only?
Why Social Enterprise should also care about
social responsibility?
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Concept Building
Sustainable
Development
Millennium
Development
Goals
Business Theory –
Triple Bottom Line
Social
Responsibility
Adam Smith
Friedman
and the concept
of shareholder
The concept of
stakeholder
Safeguards to Sustainability
Maximize financial return on capital
Sustainability
Maximize financial, environmental
and social return on capital
Aspirations
Achieve certain minimum
environmental and social standards
19xx
Preventing
harm
Entry level requirements
Achieve certain minimum
environmental and social standards
Now
What do we mean by the environmental and social return on capital?
Benefits and Impacts
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It’s the right thing to do for every organization
Address stakeholders expectations
Accountability
Risk management
Transparency
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OPPORTUNITIES FOR SOCIAL
ENTERPRISE
Opportunities
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ISO 26000 provides guidance for organization
to practice social responsibility regardless of
nature, size and geographical location
Social Enterprise should gear up and get
prepare
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Share the common goals with corporations
Demonstrate commitments to stakeholders
Be a responsible partners
Above all SUSTAINABILITY!
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The Choice is Yours!
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THANK YOU !