Download Information Privacy Policy - McGraw Hill Higher Education

Business Plug-In B7
Ethics
McGraw-Hill/Irwin
Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.
LEARNING OUTCOMES
1. Explain the ethical issues in the use of
information technology.
2. Identify the six epolicies organizations
should implement to protect themselves.
B7-2
INFORMATION ETHICS
• Ethics—The principles and standards that guide our
behavior toward other people
• Information Ethics—Govern the ethical and moral issues
arising from the development and use of information
technologies, as well as the creation, collection, duplication,
distribution, and processing of information itself
• Important ethical concepts stemming from IT:
– Intellectual Property
– Copyright
– Pirated Software
– Counterfeit Software
B7-3
INFORMATION ETHICS
B7-4
INFORMATION DOES NOT HAVE
ETHICS, PEOPLE DO
• Information Management—Examines the
organizational resource of information and
regulates its definitions, uses, value, and
distribution ensuring it has the types of
data/information required to function and grow
effectively
• Information Governance—Is a method or system
of government for information management or
control
B7-5
INFORMATION DOES NOT HAVE
ETHICS, PEOPLE DO
• Information Compliance—Is the act of
conforming, acquiescing, or yielding information
• Ediscovery—Refers to the ability of a company to
identify, search, gather, seize, or export digital
information in responding to a litigation, audit,
investigation, or information inquiry
B7-6
DEVELOPING INFORMATION
MANAGEMENT POLICIES
• Organizations should develop written policies
establishing employee guidelines, employee
procedures, and organizational rules for
information
• Epolicies—Policies and procedures that
address the ethical use of computers and
Internet usage
B7-7
ETHICAL COMPUTER
USE POLICY
• Regardless of what business a company operates
the company must protect itself from unethical
employee behavior
• Ethical Computer Use Policy—Contains general
principles to guide computer user behavior
• The users should be informed of the rules and, by
agreeing to use the system on that basis, consent
to abide by them
B7-8
ETHICAL COMPUTER
USE POLICY
B7-9
INFORMATION PRIVACY POLICY
• Information Privacy Policy—Contains
general principles regarding information
privacy
• In a large majority of cases, the unethical
use of information happens not through the
malicious scheming of a rogue marketer, but
rather unintentionally
B7-10
ACCEPTABLE USE POLICY
• Acceptable Use Policy (AUP)—A policy that a
user must agree to follow in order to be provided
access to a network or to the Internet
• Nonrepudiation—A contractual stipulation to
ensure that ebusiness participants do not deny
(repudiate) their online actions
• Internet Use Policy—Contains general principles
to guide the proper use of the Internet
B7-11
EMAIL PRIVACY POLICY
• Email Privacy Policy—Details the extent to which
email messages may be read by others.
• One major problem with email is the user’s
expectations of privacy
• Spam—Is unsolicited email
• Anti-Spam Policy simply states that email users
will not send unsolicited emails (or spam)
B7-12
SOCIAL MEDIA POLICY
• Social Media Policy—Outlines the corporate
guidelines or principles governing employee online
communications
• Social media policies a company might choose
to implement include:
–
–
–
–
–
Employee online communication policy
Employee blogs
Employee social network websites
Employee Twitter, LinkedIn, and Facebook
Corporate YouTube policy
B7-13
WORKPLACE
MONITORING POLICY
• The dilemma surrounding employee monitoring in
the workplace is that an organization is placing
itself at risk if it fails to monitor its employees,
however, some people feel that monitoring
employees is unethical
• Monitoring—Tracking people’s activities by such
measures as number of keystrokes, error rate, and
number of transactions processed
• Employee Monitoring Policies—Explicitly state
how, when, and where the company monitors its
employees
B7-14
WORKPLACE
MONITORING POLICY
• Common Internet monitoring technologies:
– Key logger or key trapper software
– Hardware key logger
– Cookie
– Adware
– Spyware
– Web log
– Clickstream
B7-15