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Authority and Aggression • social influence • social norms • learned, socially based rules • reciprocity norm • not universal nor unchanging Conformity • Conformity: behavior or beliefs changed to match group. • unspoken group pressure, real or imagined • Public conformity (cf. compliance= grant request) • socially desirable, behavior • Private acceptance • group is right, beliefs and behavior Conformity • Behavior changes because of a request • Sherif’s (1937) study of norm formation, and the autokinetic effect • Asch’s (1956) study of conformity to an incorrect norm Sherif (1936) Establishment of Group Norms Asch Conformity All Trials = 33% Some Trials = 75% When Did People Conform? • More ambiguity • size of the majority (3+) • consistent minority (single correct dissenter 5% conformity) • collectivistic > individualistic • less so when others can’t hear answers • minimal gender differences Conformity responses % Group Size 40 20 0 0 2 4 6 Group Size 8 10 number of non-conforming responses Minority 9 8 7 6 5 4 3 2 1 0 Control Inconsistent minority Experim ental Condition Consistent minority Obedience • How far will people go to obey authority? Obedience • Response to a demand from an authority figure • Milgram’s obedience experiments (direct commands) • Stanford Prison (“roles” as authority) Studying Obedience in the Laboratory Results of Milgram’s Initial Obedience Experiment How far will people go? 100 90 80 70 60 50 40 30 20 10 0 Actual Predicted 1560 75- 135- 195- 255- 315- 375- 435120 180 240 300 350 420 450 Level of Shock (Volts) Factors Affecting Obedience • experimenter status and prestige • behavior of other people (model quits) • personality characteristics • authoritarianism • proximity to subject Elements of Authoritarianism • Acceptance of conservative values • Unquestioningly follow authority • Act aggressively Back CONFORMITY VARIES PERCENT FULLY CONFORMING 70% 60% 50% 40% 30% 65% 62.5% 40% 30% POUND YELL SEE TOUCH 20% 10% 0% Next Evaluating Obedience Research • How relevant today? • Were his experiments ethical? • What do Milgram’s dramatic results mean? Milgram Replication (2009) “Game of Death” • Even higher obedience rates • Clip Willing participants? Within 20 minutes he was reduced to a twitching, shuddering wreck, who was rapidly approaching nervous collapse. He constantly pulled on his ear lobe, and twisted his hands. At one point he pushed his fist into his forehead and muttered ‘Oh God, lets stop it’. An yet he continued to respond to every word of the experimenter, and obeyed to the end. How did you feel about your participation in this experiment? Defiant Obedient Very glad 40 48 Glad 44 36 Neither 15 15 Sorry 1 1 Very sorry 0 1 Milgram’s Conclusion • “Human nature cannot be counted on to insulate man from brutality at the hands of his fellow man when orders come from what is perceived as a legitimate authority” Groups and Deindividuation • Characteristics: • • • • • “submerged in the group” loss the sense of individuality not personally accountable for one’s actions attention diverted from internal thoughts Examples, Jim Jones and the “Peoples Temple”, 900 dead Stanford Prison • Zimbardo’s Study • assigned roles as guards or prisoner • prisoners arrested at home, strip searched, and finger printed by real officers • guards enforce rules • rebellion quashed • discontinued after few days • Prisoner #8612 began suffering from acute emotional disturbance, disorganized thinking, uncontrollable crying, and rage Helping and Altruism • Any act intended to benefit another (help) • Unselfish concern/action (altruism) Why? • learning to be helpful • • • • young children need reward adults gain social approval role of cultural norms reciprocity Arousal: Cost-Reward Theory • unpleasant arousal from suffering victim is reduced • helping costs • not helping costs Arousal Theory • clarity of the need for help • presence of others • Bystander effect • Diffusion of responsibility • personality of helper Murder of Kitty Genovese (1964) • • • • • • 38 witnesses none helped 35 minute attack slow to report some watched others closed windows • relevant today? Other Approaches • Empathy-Altruism Theory: feel empathy toward the person in need • Evolutionary: helping others is adaptive (not at all altruistic) • helping relative • help group Group Processes • Cooperation: work together to attain a goal • Competition: winner gets goal, loser gets nothing • Conflict: Other agent interferes with the attainment of a goal Social Dilemmas • Best action best for each individual will, if adopted by others, create a loss for all • Reflects conflicts between: • individual versus group • short-term and long-term interests Prisoner’s Dilemma Effects of Group • Social Facilitation: improvement • Social Impairment: reduction • Social Loafing: less effort • Presence of Others • On well• On new or • Physiological Arousal learned complex or simple tasks, the tasks, dominant the • Well-Learned Responses response dominant is often response wrong is correct • Improved Performance • Impaired Performance Leadership Styles • Task-Oriented: close supervision, gives orders, no discussion. • Person-Oriented: loose supervision, responds to group members’ ideas feelings. • One style is not better than the other. Groupthink Groupthink • group makes more drastic choices • Particularly likely: • • • • group is isolated time pressure limited evaluation of alternative solutions strong leader with agenda Groupthink (cont’d) • Consequences • • • • closed-minded alternatives quickly dismissed suppression of dissent infallibility • Ways of avoiding groupthink • member plays the “devil’s advocate” • encourage diverse opinions