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OBSERVATIONS ON LEADERSHIP, PROBLEM SOLVING, AND PREFERRED FUTURES OF UNIVERSITIES Judith Puncochar, PhD Patricia Hogan, PhD Don Faust, PhD Michigan Association for Institutional Research 2012 MI/AIR Conference November 7–9, 2012 Village at Bay Harbor, Bay Harbor, Michigan Northern Michigan University Marquette, Michigan 49855 Rural / Laptop / Liberal Arts University Shared governance / “Right to try” campus Raison d'être Our purpose is to explore effects of using a business model to operate universities and to posit alternative approaches. We suggest a leadership problem solving model as a practical tool for solving ill-structured complex human problems. What strategies prepare leaders to be effective problem solvers in universities? Classic Problem Solving What is the leadership question? Answer... What is really going on? The problem is to figure out “What is really going on.” What is the leadership question? Answer: What is really going on? Our problem is to figure out “What is really going on.” What is the hardest task in the world? To think! Ralph Waldo Emerson Leaders have to think. Leaders do the right thing and managers do things right. - Warren Buffet Authentic Leadership Model Authentic Leadership Model (Terry, 1974, 1993, & 2001) for human action and organizational change A problem-solving framework for issues of ill-defined human problems (e.g., racism, pollution, and technology interface with learning) Influence Authentic Leadership Model Robert W. Terry Meaning Mission Power ___________________________________ Structure Resources Existence Limitations Leadership Key Wherever people frame an issue, the solution to the problem lies at the next level above or higher, and people typically and mistakenly look for solutions at the next level below or lower. Existence Experience, culture, personality, history, talents, “gifts,” biases, baggage Problem Solving Personalities “The glass is half full!” “The glass is half empty!” “What was the question?” “Get me a different glass!” Culture of the Upper Peninsula Michigan’s Upper Peninsula is rural and home to 5 Federally Recognized Tribes and 4% of the country’s Native Americans. “The fundamental premise of intercultural education says in effect: No person knows his own culture who knows only his own culture.” Allport, G. W., (1954). The Nature of Prejudice. New York: Addison Wesley, p. 451. Resources Time, money, people, computers, cars, degrees, jobs, food, votes “The trouble with being punctual is that there’s nobody there to appreciate it.” - Franklin P. Jones Structure Rules, laws, budgets, plans, cooperative learning groups, protocols, procedures Title IX of the Education Amendments of 1972 No person in the United States shall, on the basis of sex be excluded from participation in, be denied the benefits of, or be subject to discrimination under any educational programs or activity receiving Federal Financial assistance Power Action, Energy, Passion, Zeal, Drive, Commitment, Motivation, Prestige, Using knowledge/information/skills Talk does not cook rice. -Chinese proverb Mission “Mission” is the shared primary goal. Shared direction! Influences followership! 7 words or less! My mother said to me, “If you become a soldier, you’ll be a general; if you become a monk, you’ll end up as Pope.” Instead, I became a painter and wound up as Picasso. Love does not consist of gazing at each other, but in looking outward together in the same direction. - Antoine de Saint-Exupery Meaning Why the primary goal is important! Values! Why the university maintains its direction! A man who stands for nothing will fall for anything. -Malcolm X “It is not a sign of good health to be well adjusted to a sick society. - J. Krishnamurni (1896-1986) “Africans believe in something that is difficult to render in English. We call it ‘ununto botho’. It means the essence of being human. It speaks about humanness, gentleness, hospitality, putting yourself out on behalf of others, being vulnerable. It recognizes that my humanity is bound in yours, for we can only be human together. - Archbishop Desmond Tutu Using the Leadership Model “We started looking up with a great vision. In recent years we have stumbled a lot. When you stumble, you look down at your feet. When you do that long enough, you forget to look up, and you lose sight of the vision you started with.” - Babylon 5 Influence Authentic Leadership Model Robert W. Terry Meaning Mission Power ___________________________________ Structure Resources Existence Limitations Leadership Key Wherever people frame an issue, the solution to the problem lies at the next level above or higher, and people typically and mistakenly look for solutions at the next level below or lower. Contact Information Judith Puncochar, PhD [email protected] Patricia Hogan, PhD [email protected] Don Faust, PhD [email protected] Northern Michigan University 1401 Presque Isle Avenue Marquette, MI 49855