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OBSERVATIONS ON LEADERSHIP,
PROBLEM SOLVING, AND
PREFERRED FUTURES OF
UNIVERSITIES
Judith Puncochar, PhD
Patricia Hogan, PhD
Don Faust, PhD
Michigan Association for Institutional Research
2012 MI/AIR Conference
November 7–9, 2012
Village at Bay Harbor, Bay Harbor, Michigan
Northern Michigan University
Marquette, Michigan 49855
Rural / Laptop / Liberal Arts University
Shared governance / “Right to try” campus
Raison d'être
Our purpose is to explore effects of
using a business model to operate
universities and to posit alternative
approaches. We suggest a leadership
problem solving model as a practical tool
for solving ill-structured complex
human problems.
What strategies prepare
leaders to be effective
problem solvers in
universities?
Classic Problem Solving
What is the leadership question?
Answer... What is really going on?
The problem is to figure out “What is really
going on.”
What is the leadership question?
Answer:
What is really going on?
Our problem is to figure out
“What is really going on.”
What is the hardest task in the world?
To think!
Ralph Waldo Emerson
Leaders have to think.
Leaders do the right thing and
managers do things right.
- Warren Buffet
Authentic Leadership Model
Authentic Leadership Model (Terry, 1974,
1993, & 2001) for human action and
organizational change
A problem-solving framework for issues
of ill-defined human problems (e.g., racism,
pollution, and technology interface with
learning)
Influence
Authentic Leadership Model
Robert W. Terry
Meaning
Mission
Power
___________________________________
Structure
Resources
Existence
Limitations
Leadership Key
Wherever people frame an issue, the solution to the problem lies at the next level above or
higher, and people typically and mistakenly look for solutions at the next level below or lower.
Existence
Experience, culture,
personality, history, talents,
“gifts,” biases, baggage
Problem Solving Personalities
“The glass is half full!”
“The glass is half empty!”
“What was the question?”
“Get me a different glass!”
Culture of the Upper Peninsula
Michigan’s Upper Peninsula is rural
and home to 5 Federally Recognized
Tribes and 4% of the country’s
Native Americans.
“The fundamental premise of
intercultural education says in
effect: No person knows his own
culture who knows only his own
culture.”
Allport, G. W., (1954). The Nature
of Prejudice. New York: Addison
Wesley, p. 451.
Resources
Time, money, people,
computers, cars, degrees,
jobs, food, votes
“The trouble with being
punctual is that there’s nobody
there to appreciate it.”
- Franklin P. Jones
Structure
Rules, laws, budgets, plans,
cooperative learning groups,
protocols, procedures
Title IX of the Education Amendments of 1972
No person in the United States shall,
on the basis of sex
be excluded from participation in,
be denied the benefits of,
or be subject to
discrimination
under any educational programs or activity
receiving
Federal Financial assistance
Power
Action, Energy, Passion,
Zeal, Drive, Commitment,
Motivation, Prestige,
Using knowledge/information/skills
Talk does not cook rice.
-Chinese proverb
Mission
“Mission” is the shared
primary goal.
Shared direction!
Influences followership!
7 words or less!
My mother said to me, “If
you become a soldier, you’ll
be a general; if you become a
monk, you’ll end up as Pope.”
Instead, I became a painter
and wound up as Picasso.
Love does not consist of
gazing at each other, but in
looking outward together in
the same direction.
- Antoine de Saint-Exupery
Meaning
Why the primary goal is
important!
Values!
Why the university maintains
its direction!
A man who stands for
nothing will fall for anything.
-Malcolm X
“It is not a sign of good
health to be well adjusted to
a sick society.
- J. Krishnamurni (1896-1986)
“Africans believe in something that is
difficult to render in English. We call it
‘ununto botho’. It means the essence of
being human. It speaks about humanness,
gentleness, hospitality, putting yourself
out on behalf of others, being vulnerable.
It recognizes that my humanity is bound
in yours, for we can only be human
together.
- Archbishop Desmond Tutu
Using the Leadership Model
“We started looking up with a great
vision. In recent years we have
stumbled a lot. When you stumble,
you look down at your feet. When
you do that long enough, you forget
to look up, and you lose sight of the
vision you started with.”
- Babylon 5
Influence
Authentic Leadership Model
Robert W. Terry
Meaning
Mission
Power
___________________________________
Structure
Resources
Existence
Limitations
Leadership Key
Wherever people frame an issue, the solution to the problem lies at the next level above or
higher, and people typically and mistakenly look for solutions at the next level below or lower.
Contact Information
Judith Puncochar, PhD
[email protected]
Patricia Hogan, PhD
[email protected]
Don Faust, PhD
[email protected]
Northern Michigan University
1401 Presque Isle Avenue
Marquette, MI 49855