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THE NIGERIAN INSTITUTE OF QUANTITY SURVEYORS WORKSHOP ON INTERNATIONAL PROCUREMENT SYSTEMS AND PROJECT MANAGEMENT “EVOLVING A HOLISTIC PROCUREMENT METHOD AND PROCEDURE” BY FREDDY OGUGUA ESENWA (Jnr) NATIONAL UNIVERSITIES COMMISSION, ABUJA 1.0 INTRODUCTION Development projects are complex undertakings set in multicultural environments. The success of a project is determined not just by financial returns but also by its socio-economic benefits and welfare impacts. To realize the latter, it is imperative that development projects be properly planned, conscientiously executed and monitored. The major flaws of project management in Nigeria have been identified to include poor costing, unrealistic scheduling of activities, inability to evaluate the recurrent cost implications of a project, ineffective monitoring and evaluation mechanisms, red-tapism and excessive political interference. 1.1 OBJECTIVES OF THIS WORKSHOP AND THE PAPER Enhance participants’ understanding of the concept, significance and scope of procurement systems and project management, in relation to the major phases of the project cycle and expose participants to international procurement methodologies Examine the various constraints to effective procurement systems and project management in Nigeria, and acquaint participants with the various factors that affect project management success and sensitize participants to contemporary issues in procurement economy Afford participants opportunities to benefit from practical experiences in project management through the use of case studies on the role of cost management in the achievement of procurement economy Provide a forum for experience sharing among participants on various policy issues in project management. 2.0 PROCUREMENT SYSTEMS AND PROJECT MANAGEMENT 2.1 PARADIGMS The fundamental economic problem is that resources are scare; that is that they are very limited in relation to numerous wants. From this arises the imperative for economy, efficiency and effectiveness in resource mobilization, allocation and utilization. The salient features and characteristics of projects are that: •They are performed or executed by people; •They involve commitment of resources or may indeed be constrained by resource limitations; •The resources are committed in the expectation of some benefits. Project management encapsulates the entire gamut of planning and directing the process of development of a project to enable it reach, in the best possible way and with the best possible result, the intended objective. It could also be seen as the application of knowledge, skills, tools and techniques in order to meet or exceed stakeholder requirements from a project. Yet another conception presents project management as the art of directing human and material resources throughout the life of a project by using modern management techniques to achieve predetermined objectives of scope, quality, time and cost, and participant satisfaction. FUNCTIONS OF PROJECT MANAGEMENT Leadership Planning Directing and Facilitating Work Coordination Control of Performance Reinforcing Goal Performance CORE FUNCTIONS: Scope refers to the project’s required products or Quality Management: Need for this arises Time Management: Relates to the need for the Cost Management: Relates to the need for careful outputs. The need for scope management arises because the identified and developed scope of the project may change during the rest of the project’s life cycle. because of desire for certain standards of quality of products of the project to be defined and achieved. activities of the project to be carefully planned and scheduled in order to be completed within the time available. management of resources as this costs money. THE SPECIFIC OBJECTIVES they form the frame of reference for the project, against which the success of the project may be measured to the sponsor, they represent a set of requirements to the project management, they represent parameters or constraints THE PROJECT IS ENABLED BY FOUR FACILITATING MANAGEMENT FUNCTIONS Information and Communications Contract and Procurement Human Resources Risk Management INFORMATION AND COMMUNICATIONS MANAGEMENT CONTRACT AND PROCUREMENT MANAGEMENT HUMAN RESOURCES MANAGEMENT RISK MANAGEMENT 3.0 PROCUREMENT MANAGEMENT PROCESSES Procurement Planning Input includes: Scope statement Product description Procurement resources Market conditions Other planning Output Constraints Assumptions Methods include: make-or-buy analysis, expert judgment, and contract type selection (fixed, cost reimbursable, etc.). Output includes: Procurement management plan and statement of work (SOW) for each planned contract. 3.2 SOLICITATION PLANNING Input includes: procurement management plan, SOW's, and other planning Output. Methods include: standard forms and expert Output includes: judgment. • Procurement documents such as IFB's, RFQ's, and RFP's. • Evaluation criteria: the criteria that will be used to rate or score proposals. The criteria may be subjective or objective. • Statement of work updates. 3.3 SOLICITATION Input includes: procurement documents and qualified seller lists. Methods include: bidders conferences and advertising. Output includes: Proposals prepared by the sellers explaining how the seller can provide the requested product or service. 3.4 SOURCE SELECTION Input includes: proposals, evaluation criteria, and Methods include: organizational policies. Contract negotiation. Weighting system: A method for quantifying qualitative data in order to minimize personal prejudice on source selection. Screening system: Involves establishing minimum requirements of performance for one or more of the evaluation criteria. For example, the seller project manager must be certified before the remainder of the proposal would be considered. Independent estimates: The procuring organization may prepare its own estimates as a check on proposed pricing. These estimates are generally referred to as should cost estimates. Output includes: Contract. 3.5 CONTRACT ADMINISTRATION Input includes: contract, work results, change requests, and seller invoices. Methods includes: contract change control system, performance reporting, and payment system. Output includes: correspondence, contract changes, and payment requests. 3.6 CONTRACT CLOSEOUT Input includes: contract documentation Methods include: procurement audits Output includes: contract file and formal acceptance and closure 4.0 PROCUREMENT MANAGEMENT CONCEPTS 4.1 CONTRACT ORIGINATION UNILATERALLY • Common form for contract is a relatively simple type of document called a purchase order. • A purchase order is used when routine, standard cost items are needed. • A purchase order is legally binding and should be specific. BILATERALLY Procurement documents are used to solicit proposals from prospective sellers. The procurement document then becomes the basis for the seller's proposal. EXAMPLES OF PROCUREMENT DOCUMENTS 1. Request for quotation (RFQ) from different suppliers: Items are of relatively low cost value such as supplies and materials A survey of potential suppliers is completed The quotation request informing suppliers of the goods or services needed is sent to a scaleddown number of possible suppliers 2. Request for proposal (RFP): Items or services are usually high cost value and non-standard Examples: construction project, a research and development project; a made-to-order, highly complex piece of machinery Blueprints, drawings, specifications, and other appropriate data should be included with proposal 3. Invitation for bid (IFB): Appropriate for high cost value, standard items. A prerequisite to this process is a clear and accurate description of the supplies, equipment, and services required. Includes specifications, drawings, industry standards, performance requirements, etc. Must ensure fair competition among all bidders. Provisions should be stated in such a manner to avoid misinterpretation. Formal bids are submitted to the contracting department in sealed envelopes. All bids are opened at a specific time. In most cases, the contract award goes to the lowest responsible bidder. If not awarded to the lowest bidder, must document reasons, carefully. Type of contract is open to fraud, collusion, and other dishonest conduct. Hence, Project Manager and contracting personnel must practice defined ethical business procedures. 4.2 Contract Types Variable Costs and Fixed Cost Unit Price Simple purchase order Fixed price per unit of goods or service Cost-Plus-Award-Fee (CPAF): An award pool is created. The level of award is determined by an award committee. Buyers have more flexibility than CPIF. Subjective judgments can be used to determine rewards (such as a contractor's attitude). Type of contract is gaining with popularity. Downside: administrative cost is high due to award committee. Cost-Plus-Percentage of Cost (CPPC) Seller is reimbursed for allowable costs of performing the contract and receives as profit an agreed upon percentage of the costs. No limit on the seller's profit. If the seller's cost increases, so does the profit. Most undesirable type of contract from buyer's standpoint. Prohibited for federal government use. Used in private industry, particularly construction projects. Susceptible to abuse. No motivation for seller to decrease costs. The buyer bears 100% of the risk. The buyer project manager must pay particular attention to the control of the labour and material costs so that the seller does not purposely increase these costs. Bottom line: no limit on seller's profit! Cost-Plus-Fixed Fee (CPFF) Seller is reimbursed for allowable costs of performing the contract and receives as profit a fixed fee payment based on the percentage of the estimated costs. The fixed fee does not vary with actual costs unless the scope of work changes. Susceptible to abuse in that there is a ceiling on profit, but no motivation to decrease costs. Primarily used in research projects where the effort required to achieve success is uncertain until well after the contract is signed. Bottom line: limit on profit but no incentive to control costs. Cost-Plus-Incentive Fee (CPIF) Seller is paid for allowable performance costs along with a predetermined fee and an incentive bonus. If the final costs are less than the expected costs, both the buyer and seller benefit by the cost savings based on a prenegotiated sharing formula. The sharing formula reflects the degree of uncertainty faced by each party. Primarily used when contracts involve a long performance period with a substantial amount of hardware development and test requirements. Risk is shared by both buyer and seller. Bottom line: provides incentive to seller to reduce costs by increasing profit potential. Fixed Price-Plus-Incentive Fee (FPI) Most complex type of contract. Consists of target cost, target profit, target price, ceiling price, and share ratio. For every sum of money the seller can reduce costs below the target cost, the savings will be shared by the seller and buyer based on the share ratio. The share ratio is a negotiated formula which reflects the degree of uncertainty faced by each party. If the costs exceed the ceiling price, the seller receives no profit. Regardless of the actual costs, the buyer pays no more than the ceiling price. Risk is shared by both buyer and seller, but risk is usually higher for seller. Usually used when contracts are for a substantial sum and involve a long production time. Bottom line: provides incentive to decrease costs which in turn increases profits. If costs exceed a ceiling, then contractor is penalized. Firm-Fixed Price (FFP) Seller agrees to perform a service or furnish supplies at the established contract price. Will also be called lump sum. Seller bears the greatest degree of risk. Seller is motivated to decrease costs by producing efficiently. Best specifications are available and costs are relatively certain. Common type of contract. Examples of Contract Types CPPC Estimated Cost N1,000 Percentage 10% (N100) Estimated Total Price N1,100 (Estimated Cost + 10% * Estimated Cost) If cost increases to N1, 100 the total price would be N1, 100 plus 10% of the actual costs = N1, 210 CPFF Estimated Cost N1,000 Percentage 10% (N100) Estimated Total Price N1,100 (Estimated Cost + 10% * Estimated Cost) If cost increases to N1, 100 the total price would be N1, 100 plus 10% of the original estimated costs = N1, 200. CPIF Estimated Cost N1,000 Predetermined Fee N100 Sharing Formula 85/15 (buyer absorbs 85% of the uncertainty and the seller absorbs 15% of the risk) Actual Cost N800 Savings N200 Seller Gets Buyer Saves N800 + N100 + N30 = N930 (Actual cost + Fee + {15% * Savings}) N170 Examples of Contract Types FPI Target Cost N1,000 Target Profit N100 (Seller’s Fee) Target Price N1,100 Ceiling Price N1,200 (The maximum pay-out to the seller) Share Ratio 70/30 Examples of Contract Types Example A Actual Cost N800 Savings N200 (Target cost – Actual Cost) Seller Gets Buyer Saves N800 + N100 + N60 = N960 (Actual cost + Fee + 30% * Savings) N140 Examples of Contract Types Example B Actual Cost Seller Gets Buyer Loses N1,300 N1,200 (no profit and a N100 loss on costs) N100 (the pay-out is N100 over Target price = Ceiling Price) FFP (Lump Sum) Price N1,000 Examples of Contract Types Example A Actual Cost Seller Profit N700 N300 (Price – Actual Cost) Example B Final Cost N700 Seller’s Loss N100 on contract 4.3 Contract Execution Special Considerations Changes The change control system should be defined and included in the changes clause of the project. The system should cover who initiates a change request, how is it processed and funded and who has the final approval authority. For major projects, a configuration control committee should be established The change proposal must be explicit in terms of the impact of the change on the contract work statement, specifications and drawings. Legal: there must be mutual agreement to modify a contract and that agreement must be supported by consideration (change clause is important!) OR Change may also be accomplished by unilateral action if pursuant to the exercise of options contained in the terms of the original contract. Specifications Either standard in nature where a specific design has been accepted throughout the industry or tailored and unique to the situation at hand. There is a behavioural component associated with the development of specifications: These include: •Drive for competency: The person keeps changing the design which results in increasing complexity and cost. (cannot come to a closure) •Safety margin coefficient: related to design parameters in terms of how much is enough. At some point, costs increase exponentially, but safety gains do not. •Indifference methodology: related to an attitude that promotes a contingency approach to specifications even when not warranted. (Design is too flexible -- the engineer or architect is "indifferent" to the final structure of the product) Monument syndrome: based on the desire to build a product that will last forever regardless of the cost. (i.e., the pyramids) Budget expansion: the designer develops the specifications with an eye to the available funds. The more money available, the more complex and costly the design. Sole-source shelter: specifications are developed so that equipment, materials and supplies are tailored to require the products of a specific manufacturer or supplier. Quality Control Quality cannot be inspected into the product -it must be built into it. The attitude of quality must be present when the product is designed. Controls must be established to ensure quality is kept in mind as work progresses. Periodic checks for specification conformance are a must. Cost of rework can be high -- the emphasis should be on doing it right the first time. Defects can be costly and damaging to the reputation of the company and the project manager and the project team. Warranties Express Warranty Implied Warranty The implied warranty of merchantability The implied warranty of fitness for a particular use Analogy Waiver Bonds Performance Payment Fidelity and patent infringement Breaches •Breach of contract •Materials breach of contract •Time Negotiation •Protocol •Probing •Scratch Bargaining •Closure •Agreement Negotiation Tactics Imposing a deadline for reaching an agreement Surprise -- One party springs information such as a price change on the other party Stalling Fair and reasonable Delays Reasoning together Withdrawal Arbitration Fait accompli 5.0 IMPORTANCE OF PROJECT MANAGEMENT In order to bring a project to fruition, Project Managers: Must provide leadership, organisation and direction to what is usually a large number of people involved in its implementation and on-going operation; Need to deal effectively with stakeholders, as much as they do with suppliers, administrations, bankers, and contractors who will construct project works or provided other project inputs. Need to set in place the organisation for maintaining and operating the project once implemented so that it will continue to provide the benefits planned for it. The Special features of projects Rarity Constraints Limited time (i.e. specific start and finish) Limited money (i.e. specific budget) Limited resource (e.g. people, skills, equipment and materials) Multi-discipline: The contributing efforts of more than one organisation may require integrating The work of more than one discipline may need coordinating across organisational boundaries Several skills may require coordination Complexity: Managerially constraints complex due to objectives conflicting with Opposing individual objectives of many parties, both internal and external, may require managing Technology may be changing in methods and approach The technology itself may be complex. Dynamic Response: • Visibility of project as an agent of change • Responsive to external changes during the life of the project • Responsive to internal developments reflected by the project life cycle. Other Factors An appreciation of the effect of the project on the participating organisations; and environment is crucial Substantial sponsor commitment is needed A broader-based understanding or the technology is required Appropriate technical skills must be found Day-to-day issues must be dealt with in a timely manner Effective project management expertise is essential. 6.0 EVOLVING A HOLISTIC PROCUREMENT MENTHOD AND PROCEDURE Project Substitution Plan and Budget Distortion Weak Audit Other Adverse Socio Political Influences Resource Limitation Technical and Management Problems Other Factors CONCLUSION Enforce audit, transparency and accountability Ensure effective monitoring and evaluation Properly sequence project activity Ensure that Project Managers are qualified and competent I THANK YOU ALL FOR LISTENING FREDDY OGUGUA ESENWA (Jnr) [email protected] [email protected] [email protected]