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FTA Technology Conference Creation of Audit Applications with Microsoft Office 97 Software North Carolina Department of Revenue Introduction of Speakers James Mclain, Software Development Specialist, Field Examination Section Jerry Coble, Workload Management Specialist 2 Presentation Objectives • Assessment of NCDOR • History of Hardware and Software Utilization by Field Examinations • Explore Software Development –MS Excel 97 –MS Access 97 –MS Word 97 3 Assessment of North Carolina Department of Revenue 4 NC Department of Revenue Field Examinations 175 Field Employees (Auditors & Staff) – 13 In-state Field Audit Offices – 20 Interstate Field Audit Offices 5 History Software and Hardware Development 6 Hardware and Software • Pre 1988 - No computers were in use by Field Examination personnel. Audit reports were prepared manually and a variety of report designs were used by the audit staff. 7 Hardware and Software • 1988 - The Field began to experiment with computers. The first computers tested were dual floppy drive laptops. The software was Professional File, Write, and a short time later Professional Plan . 8 Hardware and Software • Basic databases were developed by auditors for use in creating audit working papers. • Later a Development and Training Team was created to aid auditors with software development. 9 Hardware and Software • 1996 - We went to a Windows 3.11 platform and Microsoft Excel, Word and Access. • This was the first time all auditors had same hardware with a Dell Latitude 75 laptops with docking station & 14” monitor. 10 Today’s Hardware • Dell Latitude CPI D266XT laptop – 64 RAM, Pentium II, 4.3 GB hard drive – CD-ROM drive & 1.44 MB Floppy drive – Docking Station & 17” Monitor • Desktop Dell P6400 (100MHz FSB) – 64 RAM, 6.4 GB hard drive, – CD-ROM drive & 1.44 MB Floppy drive – 17” Monitor • Server for each In-State office – 31.8 GB, Compaq tower 11 Tax Schedules Audited by Field Examinations • Sales and Use Tax • ASTS – – – – – White Goods Disposal Tax Scrap Tire Disposal Tax Utilities Sales Tax Motor Vehicle Lease / Rental Tax Dry-Cleaning Solvent Tax 12 Tax Schedules Audited by Field Examinations • • • • • • • Individual Income Tax Corporate Income and Franchise Tax Individual Income Tax Withholding Tobacco and Soft Drink Tax Privilege Tax Alcohol Beverage Tax Inheritance & Gift Tax 13 Software Objectives • Create Applications for Use by Field Auditors for the Completion of Audits • Aid the Entry of Audit Data Into the Integrated Tax Administration System (ITAS) • Provide a Basic Software Package That Allows Flexibility in Conducting Audits on a Multitude of Tax Schedules 14 Implementation Process • Convert Audit Applications From MS Excel 5.0 to MS Excel 97 • Incorporate New Features of MS Excel 97 Into the Converted Audit Applications • Testing of the Converted Applications • Train the Key Users • Train Remaining Field Audit Personnel 15 Microsoft Windows NT Workstations 4.0 16 The Field Auditor’s Desktop 17 18 Special Customization for Auditors 19 The Field Auditor’s Desktop Custom Help for Field Auditors 20 21 22 23 24 25 26 Software Development The Field Auditor’s Desktop Microsoft Office 97 – Microsoft Excel 97 – Microsoft Word 97 – Microsoft Access 97 28 Microsoft Excel 97 30 31 32 33 34 35 Audit Applications Sales & Use Tax Applications • Sales and Use Tax • Sales and Use Tax - 2% and 3% State • Mecklenburg Transit Tax 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 Audit Applications Corporate Income and Franchise Tax Audits • 98 - 94 Corporate Income & Franchise Tax • 93 - 89 Corporate Income & Franchise Tax • 88 - 74 Corporate Income Tax 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 Microsoft Access 97 Audit Database MS Access 97 • Sales And Use Tax • Bank Account Analysis (Under development) 80 81 82 83 84 85 Microsoft Word 97 Audit Forms and Letters MS Word 97 • FA Forms – Remarks, Checklist – Managed Audit Letters – POA’s, Etc. • FA Letters – – – – Appointment Letter Waivers of Time Completion Letter Projects, Etc. 87 88 89 90 91 92 93 Software Updates • Scheduled Updates – January 1 • Interest Workbook • Individual & Corporate Applications (New Year) – July 1 • Interest Workbook • Revisions to packages • Non-scheduled – As Need to Implement corrections 94 Scheduled Updates • Workbooks revised by developer • Revisions loaded on Raleigh Server • PDT Loads to local servers and add Bat file to automatic update auditor’s computer. • Update runs on login of the auditor’s computer. 95 Non-scheduled Updates • As needed to make corrections or add new templates • Revised or created by developer • Loaded on the Raleigh server. • Key users load files to local servers and assist the auditors in updating their computers 96 Questions? 97 Thank You! James E. Mclain, 417 N. Main St., Salisbury, NC 28144 (704) 639-7525 E-mail [email protected] Jerry L. Coble, 501 N. Wilmington St., Raleigh, NC 27604 (919) 733-3510 E-mail [email protected] John W. Sadoff, 500 W. Trade St., Charlotte, NC 28202 (704) 342-6128 E-mail [email protected] 98