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Current Work in System Architecture November 2003 Tom Board Director, NUIT Information Systems Architecture Information Technology Presentation Outline • • • • • Context Business environment Security Integration Architectural future We are heading toward a future that will be based on these ideas. Information Technology Context • Self-service. The world expects it. • Central digital identity. The basis for service unification and enhanced security. • Loosely-coupled systems. Replace tight integration between systems with Web Services to expose functions in standard ways. Information Technology Business Relationships Clients within or outside NU NU Providers Enabling Technologies Three groups: – Clients/Users – NU Service Units – Technology Enablers Service Methods Applications and Tools Identity & Security Technology enables NU service units to create the best services for their particular clients Information Technology Technology’s Role Organizational Excellence Human Capital Information Technology • Information Technology enables – it is not an end • Effective IT increases human capital effectiveness • Human capital realizes the goals of the organization • As IT capabilities improve, human capital adapts to its advantage • Higher levels of excellence can be achieved Information Technology Best-in-Breed Services • Once defined, a System Purchased software Architecture permits the Locally authored run locally University to deploy the best IT approach for each Purchased Internet-based given application services • The University need not build or house the IT services – best-in-breed solutions can be integrated Information Technology together. Information Technology University Business Environment The user’s experience should be of unified access to services through a standard, Web-based portal. Transactions with applications are initiated through this portal. Based upon identity attributes set by Human Resources and the Registrar, institutional roles are defined that create separate views of University systems in that context. This is also a available for basic application security. Information Technology University Business Environment Using portal technology will group functions around the individual’s personal responsibilities. Roles present functions in context and can enforce additional authorizations. Tailoring of role functions can follow specific entitlements granted by service providers. Personalization gives the person control to optimize his or her time and use of information. Information Technology Service and Data Flow Coupled central applications HRIS SES Common credentials Portal LDAP Central identity and entitlements The combination of unified presentation, common authorization, and standard connectors will create a seamless service to the end-user. End-user Identity management will be a key aspect of the infrastructure serving the entire network. Authoritative identity information from key systems will define roles and default entitlements. Information Technology Security • NU will need firm management of digital identities to give service units confidence • We will need to adapt existing systems, and specify new ones, to achieve desired levels of security. Information Technology Role-Based Security Registration Roles assigned to identities offer an initial screening of access to resources. This screening can occur at the application or even within the network itself – making access to host systems impossible for some individuals. Financial Time Entry Department Assistant Student Information Technology Delegated Access Control Application security Local service access rules Sensitive data Unified central identity management allows delegated control of access by service administrators. Credentials Entitlements can be based on roles (by job class) or membership in groups or individually through rules. Portal Central management Application management Information Technology System Integration • We should enhance services by coupling enterprise systems to speed processes • Portal-based access to services relies upon this coupling Information Technology System Integration “Integration” is a perception by the customer of a unified service. A restaurant appears as a unified whole delivering a service. The appearance of integration is realized by coupling systems, not merging them. The cook, waiter, and cashier are separate systems that communicate effectively to deliver a single service to the customer. A breakdown in that communication exposes the internal structure to the customer. An integrated administrative system will deliver a set of services crossing boundaries hidden from the customer through effective coupling of systems. The resulting service structure only appears monolithic, but remains distributed. Each separate system can be a best-in-class solution to its needs, with the necessary requirement that it communicate well to the remainder of the administrative matrix. SES Financials Advance Research HRIS Information Technology Integration Benefits Human Resources System Integrated enterprise systems can reduce the time to complete services across the University, eliminate manual steps (and errors), and create auditable transaction records. A hiring event can trigger financial and service actions. Some actions could be immediate and others queued for review by service administrators before fulfillment. Later events, such as completed training, can be promoted back into the HR record for the employee. Hiring Event Employee Record Provision NetID Provision ETES Queue to ERP Provision Wildcard Notify supervisor Provision access Provision local services Provision directory Encumber salary and benefits Schedule training Schedule training Provision calendar Notify unit funds mgr Subscribe to email lists Subscribe to email lists Notify supervisor Notify supervisor Information Technology Queue to school Summary • User self-service, reduced manual interfaces, and easier deployments will save effort and reduce errors • Unified identity management will create consistency of services and security across the University • Vendor adoption of application coupling methods combined with simplified local development will speed deployment of new functions • The portal navigation point will reduce confusion and save time Information Technology The Challenge – Application Silos Identity Management and Authentication Authorization Users Business Unit Business Rules Processing IT Database Reporting Interfaces Application silos develop naturally around business systems and software under standard architectural planning and funding. Each business unit invents user management, tracks authorizations, and builds interfaces to other systems. Silos limit views of institutional data, fragment security, require manual re-entry of data and detract from the user’s “integrated system” experience. Information Technology The Future IT IdM & Portal Identity Management and Authentication Users Role-Based Business Rules Business Unit Focus Application Business Rules Application Business Rules Application Business Rules Application Business Rules Application Business Rules Database Database Processing IT Services and Facilities Database Database Database Transaction Bus Warehouse Reporting Information Technology