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Regulations, Best Practices and Standards How do Current Standards Measure Up? ACP Garden State Chapter April 2, 2009 Tom Martin [email protected] Agenda • Review of Regulations, Best Practices & Standards • Review of Recent Events • Specific Focus on BS 25999 & NFPA1600 – Compare & Contrast The Two Standards • How to Quantify a Standards Assessment? 2 4/02/09 Level Setting Definitions Regulations (Source: Georgetown Law School) A type of "delegated legislation" promulgated by a state, federal or local administrative agency given authority to do so by the appropriate legislature. Regulations generally are very specific in nature, they are also referred to as "rules" or simply "administrative law." Best Practices (Source: Business Dictionary.COM) Methods and techniques that have consistently shown results superior than those achieved with other means, and which are used as benchmarks to strive for. There is, however, no practice that is best for everyone or in every situation, and no best practice remains best for very long as people keep on finding better ways of doing things. Standards (Source: International Standards Organization - ISO) Documented agreements containing technical specifications or other precise criteria to be used consistently as rules, guidelines or definitions of characteristics, to ensure that materials, products, processes and services are fit for their purpose. 3 4/02/09 How Do Companies Measure the Performance of their BCM Program today? • • • • • • • • • • 71.7% Business Continuity Plan Exercises 51.8% Audit Findings 31.8% Benchmarking to Industry Norms 30.6% Metrics Program 22.7% Performance Reviews 16.6% Technology Recovery Test Results 15.1% Maturity Modeling 14% We do not Measure BCM Performance 13.8% Service Level Monitoring 8.7% Review of Program Capabilities vs. Standards Source: 2008 CI/KPMG BCM Benchmark Survey 4 4/02/09 Regulations, Best Practices & Standards • Regulatory (US) FFIEC - Federal Financial Institutions Examination Council National regulators indicated they were to implement Basel II, in OCC - Office of the Controller of the Currency some form or another, by 2015. FINRA - The Financial Industry Regulatory Authority SEC - Securities and Exchange Commission Basel II attempts to provide regulations about how much capital banks HIPAA - Health Insurance Portability and Accountability Act need to put aside to guard against the types of financial and operational banks SOX -face Sarbanes-Oxley risks by setting up rigorous risk and capital management + Othersdesigned to ensure that a bank holds capital reserves requirements appropriate to the risk the bank exposes itself to through its lending and investment practices. Generally these rules Authority mean that(UK) the greater risk to which the FSAspeaking, - Financial Services bank exposed, the greater the amount of capital the bank needs to hold is MAS - Monetary Authority of Singapore to safeguard its solvency and overall economic stability. • Regulatory (International) Basel II – G10 Countries (Basel, Switzerland – June 2004) 5 4/02/09 Regulations, Best Practices & Standards • Best Practices ASIS International - Preparedness & Continuity Management Best Practice Standard DRII/BCI - Professional Practices for Business Continuity Planners BCI - The BCI Good Practice Guidelines 2007 (United Kingdom) DRJ/DRII - Generally Accepted Practices (GAP) Basel Committee on Banking Supervision - High Level Principles for Business Continuity (2006) 6 4/02/09 Regulations, Best Practices & Standards • Standards NFPA1600 - Standard on Disaster/Emergency Management and Business Continuity Programs (ANSI/US) BS 25999 - Business Continuity Management (BSI/UK) -1 Code of Practice -2 Specification CSA Z1600 - Standard on Emergency Management and Business Continuity Programs (Canada) HB 292:2006 - A Practitioners Guide to Business Continuity Management (Australia) TR19:2004 - BCM Framework & Technical Reference (Singapore) SI 24001:2007 - Security & Continuity Management Systems (Israel) ISO/PAS 22399 - Incident Preparedness & Continuity Management (ISO/International) ISO 24762 – Guide for Information and Communications Technology for Disaster Recovery (ISO/International) Title IX – PL 110-53 Standards (US) - Voluntary Certification against yet to be Announced 7 4/02/09 Recent Events • July 2008 – Repligen Corp. (biopharmaceutical) becomes the first US firm to be certified in BS 25999 – BSI Certification Status • 22 firms certified worldwide • 160 active applications – Standard & Poor’s announced they will enhance their ratings process for nonfinancial companies through an enterprise risk management review (creating a more systematic framework for an inherently subjective topic) • August 2008 – BS 25777 introduced – Code of Practice for Information and Communications Technology Continuity • Similar to ISO 24762 – Guide for ICT and DR – DHS signed agreement with ANSI-ASQ National Accreditation Board (ANAB) – to establish and oversee the implementation and accreditation of Title IX 8 4/02/09 Recent Events (cont’d) • August 2008 (cont’d) – ASIS announces plans for a new US Business Continuity and Risk standard • Solicits the support of ANSI organization – ASIS is an ANSI accredited Standards Development Organization (SDO) • DRII protests and rallies others to do the same – Carnegie Mellon – CERT Resiliency Framework Code of Practice Standards Crosswalk (11 standards) published • October 2008 – ANSI & Homeland Security Standards Panel discussion • Subject was Public law 110-53 Title XI voluntary standards • DHS draft on criteria to be evaluated in standards selection – ASIS hosted stakeholder deliberation meeting and then reaffirms its direction in developing a new ANSI standard 9 4/02/09 Recent Events (cont’d) • October 2008 (cont’d) – Singapore (SPRING) launches new certifiable standard SS540 which replaces TR 19:2004 • January 2009 – NFPA issues 2010 version of NFPA1600 for public comment – ASIS International holds joint working group meeting to outline new US standard based largely on BS 25999 – 1st public feedback session on Title IX sponsored by the DHS – The Business Continuity Institute (BCI) announced the release of an updated version of its business continuity Good Practice Guidelines -designated as GPG2008-2 • February 2009 – 2nd public feedback session on Title IX sponsored by the DHS Work Continues 10 4/02/09 BS 25999 & NFPA1600 Comparison BS 25999 7 year history (PAS 56) 2006-07 releases BSI Standard (UK) Certifiable Follows ISO structure 11 Element Groupings ~156 detail points Available for Cost 12 pages (specification) 11 NFPA1600 17 year history 2007 update/2010 draft ANSI Standard (US) Not Currently Certifiable Non ISO structure 16 Element Groupings ~112 detail points Available for Free 4 pages 4/02/09 Key Differences • NFPA1600 Component/Task Focus More Reactive in Nature Flow Applicable to Mitigation/Preparedness/Response/Recovery Strong on Emergency Planning & Response • BS 25999 Process/System Focus More Proactive in Nature Flow Applicable to Plan-Do-Check-Act Model (ISO) Strong on Awareness “Embed into the Culture” Strong on Documentation, Records & Accountability 12 4/02/09 Core Elements of These and Other Standards • • • • • A set of voluntary criteria Applicable to any size organization Provides for auditing and validation Are an alternative to regulations May become recognized as industry best practices (are also driven from same) • A private sector vs. legislative process •Source: Sloan Report “Framework for Voluntary Preparedness” Published February 2008 – compared 7 standards/best practices 13 4/02/09 Common Elements Examined by These Standards • Scope & Policy • Risk Identification • Prevention & Mitigation, Evaluation & AnyPlanning of the existing standards, guidelines, best practices, or regulatory approaches can be used to meet the intent of the Title IX PL 110-53. • Incident Management What is lacking is the know-how, implementation tools and evaluation • Recovery metrics to help the private sector, particularly small and medium businesses, successfully and implement an approach. • Awareness & select Training • Exercise & Testing • Program Revision & Improvement Source: Sloan Report “Framework for Voluntary Preparedness” 14 4/02/09 Why Perform a Program Assessment? “If we could first know where we are, and whither we are tending, we could better judge what to do, and how to do it.” - Abraham Lincoln • Simplify measuring and managing continuity activities • Understand how key resiliency competencies map to leading BC practice standards, i.e., NFPA1600, BS 25999, etc. • Improve compliance efficiency – streamline and simplify management reporting and/or regulatory efforts • Provide an appraisal methodology to benchmark an organization’s resiliency and those of third party suppliers. • Establish a sharable common measurement of risk and resiliency • Establish a roadmap for implementing a mature resiliency program 15 4/02/09 How to Aggregate & Report Results? Process/System Approach Component/Task Approach BS 25999-2 NFPA 1600 BCM Program Management Understanding the Organization Determining BCM Strategy Developing & Implementing the Response Exercising Maintaining Management Review Embedding BCM in the Culture Documentation & Records Internal Audit Preventive & Corrective Actions Continual Improvement Program Management Laws & Authorities Risk Assessment Incident Prevention Mitigation Resource Management & Logistics Mutual Aid & Assistance Planning Incident Management Communications & Warning Operational Procedures Facilities Training Exercises, Evaluations & Corrective Actions Crisis Communication & Public Information Finance & Administration Elements/Examination Points 11/156 16/112 16 4/02/09 BS 25999-2 Summary Perspective BS 25999-2 View --Measurement Against Specifications-Establish & Manage 3.00 Continual Improvement 2.75 Embed in the Culture 2.50 2.25 2.00 1.75 1.50 Preventive & Corrective Actions Documentation & Records 1.25 1.00 0.75 0.50 0.25 0.00 Management Review Understand the Organization Internal Audit Determine the Strategy Exercise & Maintain Develop & Implement Composite Score 1.94 17 4/02/09 NFPA 1600 Summary Perspective NFPA1600 View Program Management Finance & Administration 3.00 Laws & Authorities 2.75 2.50 Crisis Communication & Public Information 2.25 Risk Assessment 2.00 1.75 1.50 Exercises, Evaluations & Corrective Actions 1.25 Incident Prevention 1.00 0.75 0.50 0.25 Training Mitigation 0.00 Facilities Resource Management & Logistics Operational Procedures Mutual Aid & Assistance Communications & Warning Planning Incident Management Composite Score 2.05 18 4/02/09 Grouping of Examination Points % Examination Points -- Tabulation Within Each Grouping 100% 90% 80% 60% 50% 40% 30% 20% 10% Policy Organization Methodology Documentation Capability 0% Activity % Results 70% Group Yes Qyes 19 No 4/02/09 Program Maturity % Responses in Each Program Level 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Basic Emerging Yes Q yes 20 No TBD Mature N/A 4/02/09 Quadrant Placement Execution Strong BS 25999-2 Elements Within Quadrants Weak Establish & Manage Embed in the Culture Documentation & Records Understand the Organization Determine the Strategy Develop & Implement Exercise & Maintain Internal Audit Management Review Preventive & Corrective Actions Continual Improvement Weak Planning 21 Strong 4/02/09 Thank You [email protected] 973-325-9900 22 4/02/09