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P A T I E NT I N F O R M AT IO N Reducing the risk of infection Bupa Cromwell Hospital takes infection prevention and control very seriously. We believe that the greatest success comes when everyone helps to prevent the spread of germs and infections. This leaflet explains what we are already doing within the hospital and also what you and your visitors can do to help maintain a safe, clean environment. Why infections are a specific risk to patients Although the vast majority of our patients have no problems, some hospital patients can be at an increased risk of getting an infection. This may be because their natural immunity to fight germs has been affected by an illness or medication. In addition, patients are more vulnerable to infections if they have a wound or medical device attached, such as a drip, drain or catheter. What we are doing to help prevent the spread of infection Screening for MRSA Staphylococcus aureus (S. aureus) is a member of the Staphylococcus family of bacteria. It’s estimated that one in three healthy people harmlessly carry S. aureus on their skin, in their nose or in their mouth. MRSA is the methicillin-resistant form of S. aureus, which has become resistant to commonly used antibiotics. MRSA can cause problems if it gets the opportunity to enter the body and cause an infection. MRSA is more likely to affect people who are already unwell or those who are having surgery, so it is of particular concern to hospitals. Our ‘One Two Free’ programme screens patients to ensure they are free from MRSA before being admitted to the hospital. One: a simple swab is taken from your nose Two: it is sent to the pathology laboratory for analysis and the results are back within a day Free: if the test shows you are free of MRSA bacteria then your appointment for admission can be confirmed If the test shows you have MRSA bacteria on your skin, you will be given ointment and washes to use for five days. If you would like to know more about MRSA and our screening process, please ask for a copy of the ‘One Two Free’ leaflet, or speak to one of the nurses. Encouraging good hand hygiene Good hand hygiene is very important in preventing the spread of bacteria and infections. Hands should be washed thoroughly with soap and water. In every patient’s room there is a hand basin and step-by-step instructions on the best way to wash your hands. There are also hand sanitizer gel containers located across the hospital for staff, patients and visitors to use if their hands are visibly clean. Our staff are trained to always clean their hands before and after contact with each patient and their surroundings. Nursing patients in single rooms All patients at Bupa Cromwell Hospital have their own rooms. This helps reduce the risk of an infection spreading from one person to another. Taking care of wounds When our nurses or doctors dress wounds they use a special aseptic technique. This involves washing their hands thoroughly, wearing aprons and gloves and using sterile equipment. This is done to stop bacteria on their hands, the surfaces or equipment from entering the sterile areas of your body which are normally protected by your skin. Keeping the hospital clean Maintaining a clean, safe environment is very important to us. Our hotel services team cleans each room and all communal parts of the ward every day. Standards of cleanliness are routinely monitored by our lead nurses, ward sisters, department managers and the infection prevention and control team. Keeping medical equipment clean Healthcare workers in all areas of the hospital are taught the importance of ensuring that shared medical equipment is kept clean and in good condition. Training our staff We were the first private hospital in London to appoint a dedicated Infection Prevention and Control Consultant Nurse who works closely with our microbiologists to advise on infection control measures for the hospital. She also regularly trains staff to ensure that good infection prevention and control measures are implemented throughout the hospital. How you can help to prevent the spread of infection There are a number of ways you can help to prevent the spread of infection. By following these simple measures you are helping to protect both yourself and other patients. Good hand hygiene This is one of the best ways of preventing germs from spreading. You should always wash your hands after going to the toilet, before you eat, and before and after you go into another patient’s room. If you can’t manage to do this yourself then please ask a nurse, who will be very happy to help you. You should never be afraid to ask someone to clean their hands before they have contact with you. It doesn’t matter whether it is a doctor, nurse, another member of staff or one of your visitors. Remember, you have a right to ask them. Ask your visitors to follow simple infection control measures There are hand sanitizer gel containers throughout the hospital and your visitors should use them before and after they visit you. When in your room, please ask visitors to sit on the chairs and not on your bed. Ask them not to touch any equipment in the room and supervise any children to make sure they don’t touch any equipment either. Please ask family and friends not to come to see you if they are feeling unwell with a cold, flu or an upset stomach. If in doubt, ask a member of staff for advice. Take care of drips, drains and catheters If you have a drip, drain or any other tubes attached to your body you should avoid touching them wherever possible. Tell your nurse immediately if you have any discomfort or you notice anything different about your drip, drain or catheter. Take care of your wound If you have a wound, you should avoid touching it and please don’t remove the dressing. Tell your nurse immediately if you have any discomfort or notice anything different about the wound. Keep surfaces in your room clear We recommend that you try to keep your bedside table and window ledge as clear as possible. This will make it easier for our staff to clean your room thoroughly. If you notice the cleaning has not been done properly then please let us know. Any questions If you have any questions or need further information, speak to a member of staff on the ward or contact our Infection Prevention and Control team on 020 7460 5597. Bupa Cromwell Hospital 162 – 174 Cromwell Road London SW5 0TU +44(0)20 7460 2000 (hospital switchboard) [email protected] www.bupacromwellhospital.com Published: August 2013 Review: August 2014 This information is published by Bupa Cromwell Hospital and is based on reputable sources of medical evidence and experience from over 25 years of treating patients. It has been peer reviewed by Bupa Cromwell Hospital doctors. The content is intended for general information only and does not replace the need for personal advice from a qualified health professional. If you have any feedback on the content of this patient information document please email [email protected] or telephone 020 7460 5578.