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DESIGNING FOR MOBILE Lunch & Learn Series | February 20, 2014 DESIGNING FOR MOBILE Danielle Weiss Sr. User Experience Designer / Design Team Lead [email protected] What we’ll cover… • Importance of a Mobile Web Presence • Mobile Website Design Strategy • Responsive Design vs. Adaptive Design • Which approach is right for you? • Questions Tweet Us with #HilemanGroup 2 MOBILE WEB PRESENCE Why is a mobile web presence important? Because mobile is important to your target audience. The smartphone market is now larger than the PC market. • 56% of American adults are now smartphone owners. (Source: Pew Internet & American Life Project, 2013) • 55% of mobile owners access mobile web (Source: Pew Research Center, 2012) • 53% of American consumers use their smartphones to access search engines at least once a day (Source: Google and Mobile Marketing Association Survey) • 66% of Americans ages 24-35 own a smartphone (Source: Nielsen, 2012) Tweet Us with #HilemanGroup 3 MOBILE WEB PRESENCE Why is a mobile web presence important? Competitive Advantage The mobile web is no longer a concept – it's a mainstream reality that will impact any organization that aims to communicate with target audiences online. Tweet Us with #HilemanGroup 4 MOBILE WEB DESIGN STRATEGY Provide an Improved User Experience The ease with which a mobile user can navigate site features and use mobile websites influences overall engagement. • Determine user needs for a mobile environment vs. desktop environment • Design site navigation and page layouts that support mobile usability • Content strategy is appropriate for a mobile environment and supports message architecture • Visual design supports your online brand, is engaging, and aids usability Tweet Us with #HilemanGroup 5 RESPONSIVE VS. ADAPTIVE What’s the difference? Before we can compare the advantages and disadvantages of the two it’s important to understand the key differences. • Both methods aim to provide your users with an optimal mobile experience • Users who access your websites through their mobile devices really do not care what method you use • The difference is how the mobile solution is developed Tweet Us with #HilemanGroup 6 RESPONSIVE WEBSITE DESIGN What is Responsive Website Design? Website design approach that aims to optimize the viewing experience across a wide range of devices from desktop to smartphones. • One website for all devices – desktop, tablets, smartphones • Reformats the page layout per screen resolution • Ideal for sites with less complex functionality and high volume of content Tweet Us with #HilemanGroup 7 ADAPTIVE WEBSITE DESIGN What is Adaptive Website Design? Adaptive design detects specific devices to provide the user with a separate mobile website. Like responsive design, it also aims to optimize the user’s viewing experience. • Separate website for desktop and mobile devices • Detects the user’s device, not screen resolution • Ideal for websites with high amount of functionality Tweet Us with #HilemanGroup 8 RESPONSIVE WEBSITE DESIGN Advantages of Responsive Website Design • Excellent mobile design solution for landing page campaigns, information rich microsites, or smaller content-heavy websites • Quick and easy to maintain web content for all devices • Cost-effective mobile design approach, if implemented at the same time as full website build Tweet Us with #HilemanGroup 9 RESPONSIVE WEBSITE DESIGN Disadvantages of Responsive Website Design • Not a custom mobile experience - site structure and page layout is limited due to various screen resolutions • Not able to customize message or content to a mobile audience • Loads all website content; can cause slower performance speeds • Need to rebuild entire site to implement Tweet Us with #HilemanGroup 10 RESPONSIVE WEBSITE DESIGN 2014 Medical Innovation Summit http://summit.clevelandclinic.org Tweet Us with #HilemanGroup 11 RESPONSIVE WEBSITE DESIGN Cleveland Clinic Landing Pages http://www.clevelandclinic.org/lp/hearing-loss/ Tweet Us with #HilemanGroup 12 ADAPTIVE WEBSITE DESIGN Advantages of Adaptive Website Design • Allows for a custom mobile experience: • Separate mobile site structure (navigation) • Mobile-specific page layouts/templates • Mobile content strategy: custom tailor your message to a mobile audience • Do not have to rebuild full desktop site to implement • Only loads device specific resources (smartphone, tablet, laptop); Results in increased performance • Excellent mobile solution for large sites with a vast amount of information and high functionality; provide only what’s important to mobile users Tweet Us with #HilemanGroup 13 ADAPTIVE WEBSITE DESIGN Disadvantages of Adaptive Website Design • Requires more time to maintain mobile site content (two separate websites vs. just one) • May require the highest level of investment (case by case) Tweet Us with #HilemanGroup 14 ADAPTIVE WEBSITE DESIGN Cleveland Clinic Samson Global Leadership Academy http://www.samsonexecedconnect.org Tweet Us with #HilemanGroup 15 ADAPTIVE WEBSITE DESIGN Marc’s http://www.marcs.com Tweet Us with #HilemanGroup 16 DESIGN APPROACH Which design approach is right for you? The tactic used to develop your mobile website should be inline with your design strategy. • Determine the goals of your mobile website • • What are you trying to achieve through a mobile website? Does your website provide complex functionality or mostly static content? • Evaluate your current site’s analytics • • • What mobile devices are currently accessing your full website? Which pages are they visiting on mobile devices? What percentage of your users are coming from mobile devices? • Consider your site’s audience • What do your users need from your mobile website? Tweet Us with #HilemanGroup 17 CONCLUSION Key Takeaways… • Establishing a mobile web presence is important • Developing a mobile web design strategy should be your first step • Your strategy should be built on analytics and user research • Responsive and adaptive design methods are not one-size fits all approaches • Users don’t care how you do it, they just care that you have a mobile optimized website that is easy to use. Questions? Tweet Us with #HilemanGroup 18 Tweet Us with #HilemanGroup 19