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Slide 1
FastFacts
Feature Presentation
April 3, 2014
To dial in, use this phone number and
participant code…
Phone number: 888-651-5908
Participant code: 182500
To participate via VoIP…
You must have a sound card
You must have headphones or
computer speakers
© 2012 The Johns Hopkins University. All rights reserved.
Slide 2
Today’s Topic
We’ll be taking a look at…
myPerformance
The new tool for managing
performance at Johns Hopkins
Slide 3
Today’s Presenter
Tina Cole
Senior Learning Manager, Learning Solutions
Slide 4
Session Segments
Presentation
Tina will review the components of an effective performance
management process, how SuccessFactors will support
myPerformance, demonstrate how to access and navigate the
system, and introduce you to helpful resources.
During Tina’s presentation, your phone will be muted.
Q&A
After the presentation, we’ll hold a Q&A session.
We’ll open up the phone lines, and you’ll be able to ask
questions.
Tina will answer as many of your questions as time allows.
Slide 5
Contact Us
If you would like to submit a question during the presentation or if
you’re having technical difficulties, you can email us at:
[email protected]
Slide 6
Survey
Survey
At the end of this FastFacts session, we’ll ask you to complete a
short survey.
Your honest comments will help us to enhance and improve
future FastFacts sessions.
Slide 7
How To View Full Screen
Slide 8
Introducing…
The new tool for managing performance at Johns
Hopkins.
Slide 9
Agenda
Review the components of an effective performance
management process and identify what is new
Learn how SuccessFactors will support myPerformance
Demonstrate how to access and navigate the system
Introduce you to helpful resources
Discuss next steps
Slide 10
Objectives
After today’s session you will be able to:
Name and describe what is changing and what is remaining the
same in the performance management process
Access, navigate, and use myPerformance
Access resources to assist you in using myPerformance
Slide 11
myPerformance Process and Model
Annual Department/Unit Goals and Expectations
Mutually Set Performance
Goals and Expectations
First Meeting
Identify Competencies
Establish Development
Plan
Provide Feedback
Checkpoint Meeting
(1 or more)
Reward and Recognize
Performance
Improvement
Develop
Annual Review
Evaluate Overall
Performance
11
Slide 12
myPerformance Goals
Set goals and expectations:
Goal Plan - includes three types of goals:
– Performance Goals
– Major Responsibilities
– Professional Development
Must have at least one of each type
Performance Form
Goals will automatically transfer to the Performance form
Goals can be updated on either the Goal plan or Performance
form
12
Slide 13
myPerformance
Performance Goals:
High-priority tasks, projects, or activities that are expected to be
accomplished during a review period and align with the
organization’s or department’s priorities
Supervisor and employee mutually agree on goals
Have SMART components
13
Slide 14
myPerformance
Sample SMART Goal:
Develop and improve documentation workflow process
for the department within this fiscal year.
– Establish and document department-specific policies
and procedures related to document processing and
acknowledgement by September, 20XX.
14
Slide 15
myPerformance
Major Responsibilities:
The ongoing essential job requirements and duties that are
included in your job description
Without these, the nature of the job would be severely impacted
Have SMART components
15
Slide 16
myPerformance
Sample Major Responsibilities Goal:
Provide routine and complex administrative support to
department. Handle office workflow pertaining to
correspondence, calendaring, and meeting reporting.
– Answer and respond to inquiries within two
business days in a polite and professional manner.
16
Slide 17
myPerformance System
Professional Development:
Steps that you would like to take to enhance your current or
future job-related skills and capabilities
These goals do not count towards your overall performance
rating
While employee development is still a priority, these goals will
be weighted as 0% in the system
17
Slide 18
myPerformance
Sample Professional Development Goal:
Complete two Administrative Professionals courses offered
through myLearning within this fiscal year. Proposed courses:
Common Administrative Support Tasks
Representing Your Boss
18
Slide 19
Categorizing Goals
Goals must be categorized as one of four pillars within the
Ten by Twenty Goals:
One University
Individual Excellence
Commitment to Our Communities
Institution Building
Major Responsibilities will be categorized as a:
Major Responsibilities Goal
Professional Development will be categorized as a:
Professional Development Goal
19
Slide 20
Categorizing Goals
Activity
Categorize the goal sample using the document that
outlines the University’s Four Pillars
– Develop and improve documentation workflow
process for the department within this fiscal year.
» Establish and document department-specific
policies and procedures related to document
processing and acknowledgement by
September, 20XX.
One University
Individual Excellence
Commitment to Our Communities
Institution Building
20
Slide 21
Competencies
Defined:
Those measureable behaviors, characteristics, abilities and
personality traits that identify successful employees against
defined roles within an organization.
Core Values
Leadership Competencies
21
Slide 22
Core Values
JHU
• Mission/Service Excellence
• Managing Change
• Innovation and Problem Solving
• Equity, Civility, and Respect
• Relationships and Teaming
22
Slide 23
JH Enterprise
Leadership Competencies
Establishing Relationships
Developing Talent
Inspiring and Motivating Others
Demonstrating Emotional Intelligence
Acting with Integrity
Acting Strategically
Managing Risk
Navigating Organizations
Communicating Effectively
Promoting Diversity and Inclusion
Setting a Strategic Vision
Holding Self and Others Accountable
Slide 24
myPerformance Goal Plan
24
Slide 25
SuccessFactors
Demonstration
Accessing SuccessFactors/myPerformance through myJHU
portal - https://my.jh.edu
Login and enter your JHED ID and password
Click the HR icon from the left panel of options
Select SuccessFactors
Slide 26
Resources
Review myPerformance resources:
Website: http://tmod.jhu.edu/successfactors.cfm
Quick Reference Guides for Employees and Supervisors
E-Courses
Show Me Demonstrations (videos) for Employees and
Supervisors
FAQs
Recorded FastFacts session
Performance Management Process Model
Super User
26
Slide 27
Super User Strategy
Role
Workflow
Answers end-user
questions
Provides on the job
support to end-users
Serves as a liaison
between end-users
and project and
department leaders
27
Slide 28
Next Steps
Review myPerformance resources
Cut and paste goals from your current P3 form into
myPerformance Goal Plan
Cut and paste checkpoint meeting comments from your current
P3 form into myPerformance Performance Form
28
Slide 29
Q&A
We’re going to open the phone lines now!
There will be a slight pause, and then a recorded voice will provide
instructions on how to ask questions over this conference call line.
We’ll be answering questions in the order that we receive them.
We’ll also be answering the questions that were emailed to us
during the presentation.
If there’s a question that we can’t answer, we’ll do some research
after this session, and then email the answer to all participants.
Slide 30
Thank You!
Thank you for participating!
We would love to hear from you.
Are there certain topics that you would like us to cover in future
FastFacts sessions?
Would you like to be a FastFacts presenter?
Please email us at: [email protected]
Slide 31
Survey
Before we close, please take the time to complete a short survey.
Your feedback will help us as we plan future FastFacts sessions.
Click this link to access the survey…
http://connect.johnshopkins.edu/fastfactssurvey/
Thanks again!