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The role of promotion in marketing The concept of promotional mix The characteristics of personal selling and advertising The nature and scope of publicity 1 promotion promotional mix product promotion institutional promotion advertising sales promotion public relations publicity push policy pull policy 2 Promotion is any form of communication a business or organization uses to inform, persuade, or remind people about its products. Promotional mix is a combination of the different types of promotion. A business decides on the promotional mix that will be most effective in persuading potential customers to purchase its products. A business uses product promotion to convince potential customers to buy its products instead of buying from a competitor. Institutional promotion is used by businesses to create a favorable image for themselves, as opposed to promoting specific products or services. Elements of the Promotional Mix Four Basic Types of Promotion 5. Direct Marketing 1. Personal Selling 2. Advertising 3. Sales Promotion 4. Public Relations & Publicity 5 1. Personal Selling - one of the largest forms of promotion - designed to complete a sale once a customer is attracted to a business - one of the most expensive forms of promotion Types of Promotion 2. Advertising - any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor - American businesses spend about $200 billion each year on advertising. 7 3. Sales Promotion - includes everything but personal selling, advertising, and public relations - used to stimulate consumer purchasing and sales effectiveness - increase sales - inform customers about new products - create a positive store or corporate image 4. Public Relations - any activity designed to create a favorable image of a business, its products, or its policies. 9 Types of Promotion Publicity - a specific kind of public relations that involves placing positive newsworthy information about a business in the media Advantages Disadvantages - much cheaper - companies cannot than advertising control negative publicity - a mention on the news - can be subjective info is more likely to be depending on the regarded as objective reporting organization The Promotional Mix Coordination of the Promotional Mix - Most businesses use more than one type of promotion - Each type of promotion is designed to complement one another - National advertising is accompanied with local advertising SECTION 17.1 The Promotional Mix Promotional Budget In large companies, the marketing department -establishes a promotion budget -allocates resources -coordinates the campaign -determines the right promotional mix for the company 12 Promotional Budget In smaller businesses, these responsibilities -rest with the owner-operator -are divided among employees -contracted to outside agencies 13 A push policy is used to convince a retailer to stock the products being promoted, pushing the product to the retailer. A push strategy relies heavily on personal selling and promotion at trade shows. A pull policy is designed to create consumer interest, pulling consumers to the product. 14 Assignment 1. 2. 3. 4. Name of your company. What is your campaign? Explain. Slogan. Give an EXAMPLE: 1. Advertising 2. Personal Selling 3. Sales Promotion 15