Download Mark Tomlin CV

MARK TOMLIN
Harpenden, Hertfordshire AL5 5LD UK
+44 7721 717784 | [email protected]
Availability: short notice
Profile
Mark is a disciplined and professional IT Head, IT Manager and Project Manager. He has gained
experience working in various industries including; Financial Services, Automotive, Advertising, IT
Solutions and Services, Retail, Pharmaceutical, and Insurance. He possesses senior-level operational
management experience and has excellent interpersonal skills and business acumen. He respects
the importance of governance with both policies and procedures and has operated within a SOX
environment. He is also PRINCE2® and ITIL® certified. Mark often thinks ‘outside the box’, is very
creative and possesses excellent hands-on practical skills too. A career break from IT provided him
the opportunity to secure some long-term property investments for his future, he’s now actively
looking to return to IT.
Core Strengths
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Project Management and General IT Management
Excellent budgetary skills and proven cost reduction skills across all areas of IT & Telecoms
Business analysis
Creative thinker, innovator, designer, improvisor
Team player
Excellent manager of suppliers, employed staff and contract resources
Excellent communicator with good presentation skills
Broad Infrastructure knowledge including; Active Directory, Group Policy, DNS, DHCP, Windows Server,
Exchange Server, MAC, LAN/WAN, D/R, Print solutions and Mobile and Fixed Telecommunications.
Internet technologies including domain and hosting Management, HTML design and WordPress
Advanced MS Office user Including Project, Visio, and Office 365
Professional Experience
Property Investment and Development - October 2012-Date
Sourced and developed property for maximum gain and return on investment
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Project Management
Budget management
Sales and partnership management, including agents, surveyors and solicitors
Resource management and planning
Head of IT – Money Debt and Credit (Financial Services) - March 2012 - August 2012
Reported to Operations Director. 9 direct reports.
Managed the strategy and delivery of all aspects of IT Systems and services to maximise and support business
goals. Analyse business requirements, define and implement solutions and manage budget, negotiate with
suppliers and manage service delivery through internal resource team and suppliers. Manage and develop the
team, and to work with business leaders and stakeholders to ensure maximum value using IT.
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Project managed new infrastructure and telecoms to facilitate 150 new staff across UK sites during rapid
business growth. Achieved within budget and challenging timeframe
Restructured Infrastructure and Development teams
Developed and Project Managed the migration to virtualised environment employing Win 2K8 Hyper-V
Developed data and communications strategy for UK multi-site environment
Lowered operational costs whilst maintaining business-as-usual during projects
Mark Tomlin | +44 7721 717784 | [email protected]
ICT Manager (UK) – Iveco Ltd (Automotive) - July 2010 – March 2012
Reported to both UK MD and IT Director, Italy. Autonomous role, 2 direct reports.
Managed delivery of all aspects of ICT Systems and services to maximise and support business goals, efficiency
and opportunities. Analyse business requirements, define solutions and manage budget, negotiate with suppliers
and manage service delivery through suppliers or internal resources. Manage the team and work with business
leaders and stakeholders across the UK and Italy to ensure maximum value add through use of ICT services.
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Project managed UK desktop refresh of hardware and the migration to Win7 and Office 2010 completed under budget, and ahead of European market counterparts
Managed UK budget. Cut forecasted cost by £112K in year 2
Implemented procedures to manage the procurement and life-cycle of systems and hardware
Implemented procedures to manage new/departing hires requiring/surrendering IT goods and services
Experience of collaboration across Europe
Unemployed - June 2009–July 2010
Last role ended through redundancy. Actively job hunted throughout recession period and studied project
management and achieved certification in Prince2. I also took casual work opportunities which included IT
support and consultancy, landscaping and general building and maintenance projects.
IT Manager – Bernard Hodes Group Ltd (Advertising/Recruitment) - 2001 - June 2009
Reported to Finance Director. 4 direct reports.
Managed the delivery of all aspects of IT Systems and services to maximise and support business goals. Analyse
business requirements, define and implement solutions and manage budgets, negotiate with suppliers and
manage service delivery through suppliers and internal resource team. Worked with business leaders to ensure
maximum value add through use of IT.
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Project managed the ongoing transformation of the entire IT solution to meet business demands
Managed daily activities, objectives and coaching, of 4 direct reports
Upgraded cabling routers and firewalls throughout the enterprise employing CAT5 and Cisco hardware
Project managed the migration of the environment to Windows Server 2003 and Active Directory from
NT 4 and Netware 4.1
Deployed Exchange messaging and collaboration throughout enterprise, 4.0, 5.5, 2003, 2010
Developed and supported flexible working solution using VPN and remote access
Transformed print/copier solution deploying MFDs lowering running costs and improving reliability
Wrote and Implemented procedures to mitigate risk in adherence to SOX governance
Project managed the development and deployment of a standard desktop image employing policy
control to secure the environment. Resulting in ticket and incident reduction by 60%
Developed procedures to manage new starter, leaver requests, and change requests
Project managed the entire relocation of all infrastructure and telecoms of London office supporting 120
staff. Completed within minimum notice and tight timeframe
Recognition for providing high availability of systems, and provision of quality of services
Technical Manager – Bernard Hodes Group Ltd (Advertising/Recruitment) – 1997-2001
Reported to Head of IT. 2 direct reports.
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Managed IT Projects, system design, transition and continuous operation, and investigated new
technologies suitable for business improvement and aid business growth
Provided 1st to 3rd line support to Wintel PC, server, and Apple MAC infrastructure
Managed daily activities, objectives and coaching
Senior Engineer/Team Leader - Compel Plc (IT Solutions and Services) – 1994-1997
Autonomous role. Supported and managed computer infrastructure at customer locations throughout the UK.
Managed the daily tasks of team members, max team size 15. Sectors included; Finance/Banking, Retail,
Insurance, Pharmaceutical, Leisure, and Advertising.
Mark Tomlin | +44 7721 717784 | [email protected]
Companies and locations included; Legal & General, Lloyds, Glaxo, Going Places, Bernard Hodes, London the
Home Counties and across the UK
Engineer - Sorbus (UK) Ltd (IT Solutions and Services) - 1991-1994
Autonomous role. Provided site based IT Support and maintenance for Whitbread and Vauxhall Motors
Senior Engineer - Ladbroke Racing Ltd (Betting/Gambling) - 1986-1991
Autonomous role. Supported and maintained technology in the field to my own area of 60 betting offices
throughout Home Counties. Including EPOS, Microfilm camera, Audio/Visio, Data and Satellite (SIS) installations.
Mentored and trained mentored new engineers.
Professional Training and Education
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ITIL V3 2011 Foundation - IT Service Management
PRINCE2 2009 Foundation - Project Management
Online Marketing Fundamentals. Search, email, social media, display, video, e-commerce, geo-targeting
and analytics
Windows Server
Windows Desktop
Active Directory
Exchange Server
IIS (Server and Services)
Firewall Management (Checkpoint)
LAN and WAN
Data Communications
Meridian Sys Admin (Telco)
Novell Netware
TEC Electronics
GCSE – Maths, English, Physics, Technical Studies, Technical Drawing, Art
Additional Information
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Car owner driver, full clean UK driving license
British Citizen / British passport holder
Ex TA Reservist. Royal Corps of Transport 240 Squadron Barnet UK, participated in home and
overseas training exercises
Mark Tomlin | +44 7721 717784 | [email protected]